Troubleshooting this issue of the mower starting and then turning off. Even have a brand new one sent to us and its doing the same thing. 1) check your brushes on the motor making sure they have not backed out. There is a tab to hold them in 2) The handle safety switch is a common issue. It will start and then stop. SKU 36301289
@martinmorissette79509 ай бұрын
The problem is with the battery. Ask for a replacement.
@timbogart33378 ай бұрын
I have the same issue. My battery works in other tools. Why would it not work in the mower ?
@MikesMusicMethod6 ай бұрын
no, I've got the same problem. Have tried multiple batteries.
@fernandesdasilva5491 Жыл бұрын
Have the same problem i m NEVER BUY THIS PEACE OF SHIT AGEAN! 1DAY 15min
@vnett3 Жыл бұрын
I have a 16
@pacoino4753 Жыл бұрын
It is not the battery, it is the pcborad, you have to change the part
@tinaoakley233 Жыл бұрын
I have same issue but my battery is vibrating up not seating deep and then dies bcs of power connection lost
@tinaoakley233 Жыл бұрын
I washed both filters but I have to use a wedge of wood to keep battery seated to get it to work. Would love an actual fix to keep the battery seated. My plastic battery cover also broke off.
@shawnwashington18132 жыл бұрын
Have the same problem what did you do to fix it???
@diana-kj8hg2 жыл бұрын
SOLVED : opened up the motor portion (remove batteries and safety key first) and found two black very dirty mesh filters covering the inside of the air intake vents. Washed those and it is now working fine. Also switched to a side chute instead of mulching for thicker grass.
@jamiethompson53662 жыл бұрын
Hi - can you provide more details on where/how you opened to access the mesh filters?
@BrianStrader Жыл бұрын
This worked for me, unscrewed the top case which revealed the filters. Then unscrewed what was holding them down, thanks so much!
@tinaoakley233 Жыл бұрын
@@BrianStrader thank you I will attempt this next time I need to mow. Feeling hopeful. My plastic battery cover broke so I have no cover other than I tape it on when I'm mowing
@MrNele992 жыл бұрын
What's the point of putting this out there if you don't have a solution, or respond to comments?
@kevinslimp95382 жыл бұрын
I have the same problem with my new (I've used it 3 times) 48 v (2-24) 5ah mower. I purchased new batteries as backups, but it does the same with old and new batteries.
@yepyep70262 жыл бұрын
Make sure it's all the way in there is an additional click it needs to make it will start without the battery being all the way in
@hsuyu1122 жыл бұрын
I have the same problem with my 80v 5ah battery. Snowthrower will run for few seconds and shuts off, but the light stays on. However, when i use a 80v 2ah battery, it runs fine.
@topperdude20073 жыл бұрын
I have the exact same thing happening with my Greenworks Pro 21" mower with the 5.0Ah battery and have been working with the company hired by Greenworks for warranty replacements since May but no replacement battery yet. Were you able to fix the problem for your mower? If so, how?
@tinaoakley233 Жыл бұрын
I have not. When I mow I shove a shim in-between the battery and the plastic to keep it running so I can mow the yard. Mine was bought in 2018 so definitely not under warranty
@claytonstrahan19 күн бұрын
Same with my weedeater, I can tilt back towards me and it will run for a few more seconds, but if I tilts it forward it won't even start, so it sounds like some sort of level sensor.