Unfortunately we are not an Epson service center. Epson might possibly have a universal driver that would work. Best I could advise is contacting Epson. Sorry.

When I search this model on Canons site, at the top it says in red letters "PIXMA MG2220 has been retired. Product support is no longer available". In this case, I would search related models, and try using a generic UFR II driver.

You're welcome!

Its hard to know with out knowing the setup. Possibly it could be connection (network) issue, IP address conflict, a port issue, or an issue with your MACs CUPS protocol.

Glad this helped you!

I am unable to find any settings that will allow this. I believe this is because Canon is more "production" style vs other companies. They prefer settings to be more specific to result in a better output. Ignoring paper size or type has a higher chance of jams or incorrect quality. If I do find anything, I will be sure to update this comment.

which model do you have? usually its listed in the user settings. Or on a system print out.

This is fantastic to hear! Thank you.

@@officeshopinc Looking forward to more of your helpful videos!

Thank you for the comment. Im glad this worked for you. We have had very mixed and strange results with air print. Thank you again!

You are most welcome!

Glad to hear this helped! :)

Thank you. Im glad this was easy to follow. That is our goal. Simple and to the point.

usually this means that the driver was not fully added to the Macs library, Running the installer that you downloaded usually fixes this. Its possible to add the driver manually by dragging from downloads to the printer library folder. I have not tried this on the newer devices, but should also work.

You are most welcome!

Could you explain more? Add a user password to? If you are talking about job management, I could make a video covering that as well.

@@officeshopinc Thank you for getting back to me! .... Password on my macbook to link the macbook pro to the printer. The newest updates to Macbook make it difficult to follow the directions I have found show the older versions. I am in a building with multiple businesses. each business has a specific password for printing. I am assuming it is that password I need to add into the formatting to allow me to print from my laptop.

Oh, so they are shared devices? You were assigned a code or login to track what you print? Is that correct? If so, I will see how to save, but per print job you can add it: -Print> More Options (if from Chrome) > Print using system dialog > Print Options> Special features (click the i) > under User management click Settings > And enter your username and password. Hope this helps.

Glad to help!

I have seen 2 reasons for the model to not show in the list after download. 1- the model might be combined with another (example C5240 and C5235. But searching C5235 shows nothing) 2- the driver was downloaded, but the install file was not ran. After running the installer, the drivers should be added to the library. 3- Possibly the computer needs a restart (not as common these days, but possible)

Thank you for your comment. Im sorry your device is not listed. I do not see that model either, however if you search for a FS-1370DN, this device is very similar and should work. It does appear that currently most devices are using the (KX Print Driver (8.2.0623)) If this does not work, let me know and I will send a message to Kyocera and find a solution.

Also try this link and see if the Universal driver shows for you www.kyoceradocumentsolutions.eu/en/support/downloads.name-L2V1L2VuL3ByaW50ZXJzL0ZTMTMyMEQ=.html

write same ip add. in video, it works

This video is more for the Image Runner models. I have not worked with the ip8720, but from other ink jet devices this is what I had to do to find the info: -Press and hold the RESUME / CANCEL button, then release the button when the POWER lamp flashes white 6 times this should print out a report that half way down the page, displays the IPV4 address. Hope this helps

We are very glad this helped you. 😀

Glad to help! Have a great day!