Bad tutorial .. goes two fast w/o explanation of that the Y goes into K and G goes into C.
@ResideoSupport3 күн бұрын
Hi Minh, thank you for your feedback. Minute 2:55 makes reference to Y wire becoming K and G turning into C. If you need assistance with your thermostat and the C wire adapter, please feel free to contact our tech support team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account. -Maria
@mikeinsugarland3 күн бұрын
@@ResideoSupport Should have shown that earlier at 2:12 when hooking up the adapter so people won't get confuse.
@ResideoSupport3 күн бұрын
Hello Minh. Thank you for contacting us! If you are struggling with the C wire adapter installation, you can contact us by a Direct message in Facebook and we can help you with the process. You can find us as "Resideo Pro". -Alex
@eddieharrell66656 күн бұрын
Thank you brother I needed to change from Celsius to Fahrenheit I pressed the middle button for 3secs and pressed the minus for 0 for Fahrenheit and one for Celsius
@yulitaua8 күн бұрын
I have 2 unused wires. What should I do?
@ResideoSupport7 күн бұрын
Hello Julie! If you have unlabeled/unsued wires, you will need to trace the wire back to the HVAC system to check the connection on the motherboard, and check the labels to know the function of the wire. If they are connected but not labeled, the best option will be to seek support from an HVAC technician. -Dinorah
@blakemorgan399313 күн бұрын
How do I change the priority room it’s set on. It cools my living room and guest bedroom downstairs but in my bedrooms upstairs it’s super hot and barely comes out of the register. Dying of sleeping in the heat when it’s freezing downstairs in the living room.
@ResideoSupport13 күн бұрын
Hi Blake, thank you for reaching out to us. You can select the priority from the thermostat's screen or from the app. On the app, select your thermostat, then tap the priority icon and select the desired room and hit 'Save'. On the screen of the thermostat go to Menu (3 bar icon), then select 'Priority', select the desired room and then press 'Done'. -Maria
@SGuitar6213 күн бұрын
How do you use the extra wire (in my case blue) as a C wire?
@ResideoSupport13 күн бұрын
Hi Joe, thank you for reaching out to us. If you have an unused wire, please trace it back to your air handler/furnace and make sure that it is connected to the C / Com24 terminal. Then go to the thermostat side and connect the wire to the C terminal. -Maria
@SGuitar6213 күн бұрын
@@ResideoSupport Thanks just what I needed
@ResideoSupport13 күн бұрын
You are very welcome. Is there anything else we can assist you with at this moment? -Maria
@grandtvideo775014 күн бұрын
Called Honeywell - these inputs are only valid if you are using a heat pump or some similar set up - these inputs caused my FURNACE to kick on NON STOP in JULY while we had guests and I was at work - NIGHTMARE - I needed "13" amd "1" -
@ResideoSupport14 күн бұрын
Hi Grandt Video, the thermostat will show the numbers 39 and 1 (that is the one that you should change for Wi-Fi setup) regardless of the system type configuration. We will be happy to help checking the configuration of your thermostat. Feel free to send us a Private Message to our Honeywell Home Facebook account or give us a call at (800) 633-3991. -Maria
@uptownphotography17 күн бұрын
Does one need to unplug the wall power supply that is plugged into your wall outlet before changing and unplugging the old battery?
@ResideoSupport17 күн бұрын
Hello, Uptown Photography. Thank you for contacting us. Security panels require professional installation. We recommend to contact your security provider to obtain help with this question and the panel installation. -Alex
@ResideoSupport24 күн бұрын
Hi, thank you for sharing! Please fill out this form: support.resideo.com/s/contactsupport when you need more information and a member of our UK team will get back to you as soon as possible. -Dejana
@harmymd25 күн бұрын
I have high hopes for this, will be back to give my unbiased review later
@KenHeinickenАй бұрын
The lyric thermostat never displays its network name. it just says "please wait" for hours. please help
@ResideoSupportАй бұрын
Hi, thank you for contacting us! If you require further assistance feel free to give us a call at 1-800-468-1502 or send a direct/private message to our Facebook page Honeywell Home. -Cesar
@-ROYAL-Ай бұрын
Hey, im having this same issue. What did they tell you?
@ResideoSupport29 күн бұрын
Hi, thank you for contacting us! If you require further assistance feel free to give us a call at 1-800-468-1502 or send a direct/private message to our Facebook page Honeywell Home. -Cesar
@SmudgАй бұрын
I watched your video a couple of times and made sure that I am following instructions and I have a question; After a power failure during a thunderstor, the AC kicked back on and all was good untill we noticed that it is colder in the house than usual while the thermostat was set to 74 degrees, i eventually cranked it up to 77 wich is still cold but 78 is not comfortable. I tried resetting the thermostat to factory settings and still doign the same thing. I downloaded two apps on my phone to read room tempreture and they both read lower by 3 to 4 degrees. My thermostat is Honeywell pro. Hopefully i can get some help,
@ResideoSupportАй бұрын
Hello Ed, we thank you for reaching out and for sharing your experience with us. When you have a moment please contact us with a private message via Facebook Honeywell Home or at 1-800-468-1502, we'll be happy to further investigate with you. -Charlie
@blondie7240Ай бұрын
What do I do if it thinks it’s Tuesday, but today is actually Thursday?
@ResideoSupportАй бұрын
Hi Blondie! Our Wi-Fi thermostat automatically sets the date and time based on its registration location. If the thermostat isn't connected to Wi-Fi, you can manually set the date by navigating to the MENU and choosing "Clock/Date". If you need further assistance, feel free to contact us via private message on our Facebook page or directly at 1-800-633-3991. -Dinorah
@titusllewelynАй бұрын
J have a new T9 thermpstat. When I try to add a new sensor I get a message tht says "Can't Enter Enroll Mode". What is wrong?
@ResideoSupportАй бұрын
Hello Titus! We're sorry to hear about your situation. Please try a factory reset on your thermostat and enroll the sensor again. If you still have issues, please contact us through a private message on our Facebook page. Alternatively, you can reach out to support directly at 1-800-633-3991. -Dinorah
@grandtvideo7750Ай бұрын
the number "39" is SKIPPED...not an option -
@ResideoSupportАй бұрын
Hi, thank you for reaching out! In order for the option 39-0 to appear, the option 38 should have a 1 next to it. -Cesar
@grandtvideo775014 күн бұрын
@@ResideoSupport Called Honeywell - these inputs are only valid if you are using a heat pump or some similar set up - these inputscaused my FURNACE to kick on NON STOP in JULY while we had guests and I was at work - NIGHTMARE - I needed "13" amd "1" -
@ResideoSupport14 күн бұрын
Hi Grandt Video, the thermostat will show the numbers 39 and 1 (that is the one that you should change for Wi-Fi setup) regardless of the system type configuration. We will be happy to help checking the configuration of your thermostat. Feel free to send us a Private Message to our Honeywell Home Facebook account or give us a call at (800) 633-3991. -Maria
@parcargarage7509Ай бұрын
This channels videos suck. Can we actually go over what everything does not just brush over the simple stuff??
@ResideoSupportАй бұрын
Hi ParCar Garage, we appreciate your feedback on this as we're always looking for ways to improve our products and services. If you require any assistance, please feel free to reach out over Facebook Honeywell Home. -Charlie
@elena44133Ай бұрын
Please explain how to connect the wires
@ResideoSupportАй бұрын
Hi ect c, thank you for reaching out to us. We will be happy to help you with the wiring of your thermostat. We need to know how many total wires you have and which terminals are being used on the thermostat that you will replace. If you have a picture, that will be very helpful, feel free to send us a Private Message to our Honeywell Home Facebook account. -Maria
@elena44133Ай бұрын
@@ResideoSupport we have 4 wires Red Blue White Green I was wondering only for the blue one but I figured it out from other videos. The blue one I put it on Y . So far it looks ok. I hope I did well. I’m just writing back for others to know to .
@ResideoSupportАй бұрын
Sure, you'll want to wire this to the exact terminals as the old thermostat, Red wire to R terminal Blue wire to the terminal it was connected to on the old thermostat White wire to W terminal Green wire to G terminal -Joey
@navsidhu87Ай бұрын
How do i reset if it was accidentally locked?
@ResideoSupportАй бұрын
Hi, Navdeep. Thank you for contacting us. We are happy to help you. This model uses the pin "1234" to unlock the screen. Please, try entering the pin and if you have any further questions feel free to contact us at 1-800-633-3991, or through Facebook under Honeywell Home. -Alex
@rickglass1521Ай бұрын
You mention this is everything about configuring geofence, but you don't address setting up multiple users.
@ResideoSupportАй бұрын
Access can be granted to any or all locations created through the Resideo - Smart Home app. Start by tapping the Global Drawer (three-line menu) button at the upper left-hand corner of the screen. Select "Users" and tap on the "Invite New User" button. Type in the email address of the user you wish to invite and press "Send" If the invited email already has a Resideo - Smart Home account set up, the location will automatically show up in their account. If the invited email doesn’t have an account, they will receive an email invitation prompting them to download the Resideo - Smart Home app and create their own account. -Cesar
@mikeaquamanАй бұрын
Mine doesn't have cool for some reason. Is there any way to fix it?
@ResideoSupportАй бұрын
Hello Mike! It is likely the thermostat's configuration is set to handle a heating only system, but that is something that can be changed. To assist you better, please send us a private message on Facebook with the model number and type of system you have, we’ll be happy to help you from there! -Lucero
@ooopticnerveeeАй бұрын
I thought this made the installation pretty straight forward! Thanks for the help!
@redneek24Ай бұрын
There are no instructions on how to set up and check other devices. It came with 1 extra device but you have to guess how to use it. I would not recommend it. Yes, I have called them 4 times.
@ResideoSupportАй бұрын
Hi, we're sorry for the experience you had. We are more than happy to help if you still need assistance. You can also reach us through Twitter or Facebook under Honeywell Home. -Jerry
@TrishHolmes-l8w2 ай бұрын
This is a great tutorial. I followed it and was able to get my wifi thermostat working without a C wire even after our honeywell tech and electrician could not do so. Thank you!
@mikeeisler64632 ай бұрын
When I use the app, it has locked me into just 4 periods: wake away home sleep. How can I add more?
@ResideoSupport2 ай бұрын
Hi! Thank you for reaching out. On both the thermostat Menu and the app, the 4 scheduling periods available are the ones you mentioned prior. It is not possible to add/create more. -Cesar
@skatefan862 ай бұрын
Definitely need to add more periods. Every home has their own quirks, giving us the ability to set more periods can help make our homes more comfortable. Especially for those living in homes that have temperature differences between rooms.
@davn77232 ай бұрын
Whats the sd slot for?
@chadrowland52342 ай бұрын
There is one strange behavior that I have found about the Honeywell 4204. Smoke detector reset. If the smoke detector is cleared manually, say twisting off the smoke from the base for example, then it will not perform a smoke detector reset. It will only perform a smoke detector reset if the smoke is still in alarm when the panel is cleared. Likewise, if you are using a non-smoke fire alarm device, water flow switch for sprinklers, heat detector, or a manual pull station, then it will not do a smoke detector reset on those, except for the Simplex heat detector, it might do a smoke detector reset on a Simplex heat detector. This can be very confusing and can cause you to request a service call when there is no need due to a mistaken belief that the 4204 is not working. I found this out the hard way. Also, fire alarm sirens tied to the 4204 will not be silenced by pressing the 1 key, like you can on the Honeywell vista 20p built in siren circuit. You have to press the security code then 1 to silence a 4204 operated fire alarm siren. Also, strobes hooked to the 4204 will not do audible silence or selective silence. Pressing the code then 1 will turn off the strobe as well. To get around this problem, program the 4204 to turn the strobe on during a duress event. Then press in your distress code and presto! You have audible silence! I found this out on my Honeywell vista 20p system that I installed to protect my family and my dog.
@ResideoSupport2 ай бұрын
Hi! Thanks for reaching out. For support on your security products you require the assistance of a security contractor, you can find one on your area here: www.resideo.com/us/en/find-a-pro/ or if you're a contractor, you can contact our security line for assistance at 1-800-645-7492. -Charlie
@taurusl70142 ай бұрын
I tapped the temperature and nothing happens?
@ResideoSupport2 ай бұрын
Hi Taurus L, thank you for bringing this to our attention. Please remove the face plate of your thermostat from the wall and provide us with the complete model number of your thermostat, the model starts with TH, RTH or RCH. -Maria
@bonniep.28262 ай бұрын
Thanks.
@urmum40002 ай бұрын
how long does it take for the thermostat to turn on after reset?
@ResideoSupport2 ай бұрын
Hi Ur Mum, thank you for reaching out to us. What is the complete model number of your thermostat and what kind of reset are you performing? -Maria
@wingsqc2 ай бұрын
Which would be the recommended setup for a two levels house having two independent heating/ cooling systems (currently one thermostat per level)? It would be nice to see every room of the house on the same thermostat or, at least, on the same app page..
@ResideoSupport2 ай бұрын
Hello, wings. qc! Thank you for contacting us. We are happy to help you. Please, send us a Private message on Facebook and include a picture of the wiring on the back of your recent thermostat and we will help you to find out your system type. -Alex
@thisheadofmine3 ай бұрын
Worked like a charm! Thanks a million!
@jeffgellerman4203 ай бұрын
The worst wifi connectivity process I have ever experienced
@horacioacosta62323 ай бұрын
Can this adapter be use for non-honeywell thermostats? Nest? My ac unit looks like a rats nest with 4 to 6 wires of each color. I just want to use the thermostat without having to replace the batteries every few days.
@ResideoSupport3 ай бұрын
Hi Horacio, thank you for reaching out to us. This C-Wire adapter has not been tested with other brands. We recommend you reaching out to the manufacturer of your thermostat for recommendations. -Maria
@lacanuck13 ай бұрын
If you have other fobs to enroll, what do you do at that point when you say to enroll it? Do I just hit the fob button or do I have to exit and start over the procedure?
@Texas_Hawk2 ай бұрын
It will take you to zone 57 which is the next avaliable. The keyfob uses 4 zones that's why it goes from 61 to 57. Follow the steps from earlier and you should be fine.
@kerryanne97973 ай бұрын
How to change from Celsius to Fahrenheit plz
@ResideoSupport3 ай бұрын
Hello Kerry! Thank you for contacting us. You will need to access the ISU configuration. Press and hold Menu (center) for approximately 3 seconds to enter menu. Once you see item #125 on top, press Edit (+ ) to change values within a setup option. Select large #0. Then hit DONE to save and exit. If further assistance is needed feel free to contact us at 1-800-633-3991, or through Facebook under Honeywell Home. -Alex
@kerryanne97973 ай бұрын
Thank you so much. 😅 cheers
@ResideoSupport3 ай бұрын
The option 125 of this menu allows you to set that. The number below should be set at 0 for Fahrenheit or at 1 for Celsius. -Cesar
@kerryanne97973 ай бұрын
Thank you it works cheer😊
@zoeticwell-being69104 ай бұрын
I have downloaded the Resideo app and the Total Connect Comfort app but cannot find a way to activate holiday mode from either
@ResideoSupport3 ай бұрын
Hello @Zoetic Well-being, thank you for reaching out to us. If you have the T6 thermostat, you need the Resideo app. After registering the thermostat, from the app main screen tap on the menu button in the top left-hand corner and select "Vacation". -Elena
@BelleRiverHeating4 ай бұрын
Why would this thermostat not switch to cool mode?
@ResideoSupport4 ай бұрын
Hi Jake, thank you for reaching out to us. We will be happy to take a look at this. Press mode and verify if you see the Cool option. Reach out to our tech support team at (800) 633-3991 or send us a Private Message at our Honeywell Home Facebook account for further troubleshooting. -Maria
@BelleRiverHeating4 ай бұрын
@@ResideoSupport Of course I have already pressed mode button and it goes from heat to off to heat again without the cooling indicator ever coming on. It is already too late the customer purchased a Sensi and I installed it. I will be seeing that customer again and maybe he'll have the stat still.
@ResideoSupport4 ай бұрын
Hello Jake, as you might know our thermostats are compatible with different system types. This thermostat might being configured to work on a heat only system. For further references, we recommend to check on the thermostat's configuration options so you can choose the correct one. Feel free to contact us if you have questions on how to access this menu. -Alex
@NeilBPatel4 ай бұрын
Why don’t I see an options button on my schedule screen?
@ResideoSupport4 ай бұрын
Thank you for reaching out. If the thermostat original registration was made in the TCC portal and it is imported to the Resideo app these options are available only at the original platform. Some models will not display that option as the permanent or temporary hold are made directly from the main screen of the app where the thermostat setpoints can be adjusted. -Cesar
@PrettiPetty244 ай бұрын
Can someone help???? My ac was working yesterday then I realized it wasn’t coming on anymore. Cool was flashing and has been flashing since. Sometimes if I cut it off and back on it won’t flash but air still not coming on can anyone help
@ResideoSupport4 ай бұрын
Hi, we're happy to help! Could you please provide us with the complete model number of your thermostat? This info will be located on the back side of the thermostat itself. It’s a number that starts with RTH, TH, or CT. -Jerry
@PrettiPetty244 ай бұрын
@@ResideoSupport TH1110D2009
@ResideoSupport4 ай бұрын
Thanks. Do you feel any air at the vents when you set the mode to cool? -Jerry
@PrettiPetty244 ай бұрын
@@ResideoSupport none. It won’t even come on anymore
@ResideoSupport4 ай бұрын
Thank you for reaching out. We can assist you by troubleshooting the thermostat and determining if the issue can be fixed with settings/configurations or if it is related directly to your HVAC system. Feel free to call us at 1-800-468-1502 or send us a Private message to our Facebook page. -Cesar
@at-l23184 ай бұрын
Is there a way to lock the temperature
@ResideoSupport4 ай бұрын
Hello, A T-L. Thank you for contacting us. We are happy to solve all your questions. This is a non-programmable thermostat, which means the temperature you set will be hold until you change it back. Also, this model of thermostat has the Minimum and Maximum Heat/ Cool Setpoint feature which will allow you to lock the temperatures. You will need to access to the installer's setup menu to be able to customize these. Please, reach at us on Facebook so we can guide you step by step with the process. You can find us a "Resideo Pro" or "Honeywell Home". -Alex
@ResideoSupport4 ай бұрын
Hi, thank you for reaching out. We recommend to verify if the device is connected to a 2.4Ghz network. If your router provides both 2.4 and 5G having the band steering enabled can interfere with the device connection. You can find more information at the following link: www.honeywellhome.com/us/en/support/water-leak-detector/ -Cesar
@Pamela176544 ай бұрын
My leak detector is not staying connected to my wifi
@deoxxys4 ай бұрын
I want to cancel the schedules on damn thing
@ResideoSupport4 ай бұрын
Hi deoxxys, thank you for reaching out to us. To override the schedule you just have to use the Up or Down button to set the desired temperature, then press 'Hold'. This will override the schedule and the temperature will only change if you change it manually or if you press 'Run' to resume the schedule. -Maria
@deoxxys4 ай бұрын
@@ResideoSupport Thank you!
@eugeneversteeg85974 ай бұрын
How do I reset the app on my phone without shutting my phone off and turning it back on
@ResideoSupport4 ай бұрын
Hi, thank you for reaching out. You can force close the app or logout. -Cesar
@takemyshoesoff33504 ай бұрын
I don't want to create a schedule!
@carriegalloway61344 ай бұрын
I can not switch mine to heat. It's only going from cool to off. Not heat. What do I do to switch my setting to heat?
@ResideoSupport4 ай бұрын
Hi Carrie, we'd like to further instruct you on how to configure your unit to have all the available system modes. When you have a moment, please reach out to us through Facebook under Honeywell Home, Live Chat or at 1-800-468-1502. -Charlie
@luisdelacruz57904 ай бұрын
What do I do if it says it has already been registered. We are thinking it’s registered to the previous owner of the house. We are the new owners.
@ResideoSupport4 ай бұрын
Hi Luis, thank you for reaching out to us. We will be happy to help deleting your thermostat form the previous account. At your convenience and while being at the location, please contact our team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account. -Maria