You said anti-clock wise yet you did it clockwise, and it is actually clockwise Also what are the different colours? Pink vs blue vs green? Are all aerators the same?

Hi, i have samilar tap with black lock nut but no spacer was provided. Have hand tightened but there is still slightest movment at the base, will this be ok or do i need to get spacer and/or use wrench to further tighten the nut?

WOrST TAPS I HAVE EVER BOUGHT. Will never buy from phoenix again. Terrible design, entirely non functional.

Beautiful tapware and rails. Could you please advise how I cut down my 800mm towel rail. I can't figure out how to pull the end off to cut it down. Do I just need to use a bit of force and twist and turn the mounting end?

Maybe a stupid question but, where does the optional spacer go?

I wish my kitchen sink would look like this! Thanks for an amazing instructional video

With the bad reviews im surprised your still in business. Most plumbers around town are starting to rip them out of walls and hate them I think that you should just stick to something else but don't make them in Australia cause you give Australian products a bad name

Thank you, is an excellent video. We have a gooseneck mixer, but not pull-out. Do you have a video on how to install this please? Thank you 😊

Hi, I have a question . If someone could help me. I have a quarts work top fitted two weeks ago, and the tap hole is very close to the sink .What can we do to fix the tap? We bought a clearwater tap with the big bulky fittings. Please could somebody help?🥺🥹🥹

Well explaind and abit random but the taps you fit the pipe to what are these called as i defently need some of them to make my life so mutch easer

Thank God I found this video, thank-you !

Do NOT buy this mixer or the taller one with the same design. If you do not completely close the tap, it can leave a dribble which can track under the mixer back along the spout and you could have a disaster on your hands. It happened to us. I complained about it and they have done nothing, leaving this stupid product on the market. How arrogant ! I returned them. This is a poor design. No tap should have a positive angle underneath, allowing the water to stick and flow back. This won a design award !?! Designed by marketing, not an engineer.

Not helpful enough 👎

I see in this video that both washers go under the bench and the mixer just sits straight on top of the bench with no washer - is that correct? Could the mixer possiblt damage the top of the bench?

Thanks for useful video

Hi Chris, Thanks for a very straightforward demonstration. Am installing a similar unit on a stainless steel sink. How is the optional white plastic part fitted? It obviously plays some part in stabilising the unit in the thin metal, but was not mentioned in the instructions.

Great video. Explained much thorough & clearer than others. Thank you very much.

We dont have a pull out hose like that, but my partner keeps on behaving as if we do. We have a tall simple flick mixer tap in the kitchen that only swivels between two sinks. And he grabs the spout very hard and violently shakes it all about in a jiggling motion to sprinkle water over cooked pasta. In the past a total of seven spouts have just snapped clean off from the sink by this repeated hard and brutal treatment. Anyone else ever heard of someone insisting on doing that to their tap, when the tap was not designed that way. He did say he believed it was normal to do that because it is a swivel tap. It only swivels between two sinks and nothing more.

Thank you, I tried looking a loads of videos and by far this video was the best explanation on how to install this tap, thanks!

They are made from plastic. Hope it Lasts for me.

Thanks for the professional advice and inspiration.

thanks for the video , excellent explained. Looks so easy to do the job after watching this video