Can we map custom field in case with the body passed from email? If not possible by standard email to case then should be use trigger and on what object?

Can we map custom field in case with the body passed from email? If not possible by standard email to case then should be use trigger and on what objec?

well explained ma'am!

Is it possible to limit if specific work type has been chosen by any customer then it should not allow anyone to create that meeting (same work type) for other part of day?

I am not getting this maximum appointments in this screen? where can we get this?

Mam please help me how to setup sso for experience cloud guest users

Mam please help me how to setup sso for experience cloud guest users

Hi Nayana, I'm not able to send emails to my clients, do have no idea why they are not receiving emails, I verified some steps, like Email Deliverability, DKIM Key, and Organization-Wide Address this all steps are accurately. What could be the reasons....? Plz suggest me on this how can I fix it.

out of focus

Hi Can we create BULK MACROS which will send emails?

What are the pre and post requisite that we need to do before the refresh ? Do you have a video on that. Kindly let me know. Thanks !

Crisp and clear❤

Hi Namrata, how many attachments can be attached using the email to case if user is reaching via email and any specific format is supported only? Please let me know as i have been asked this question in an interview

TYSM!

Hi Namrata. Thanks for uploadin this video....I was looking for something very specific and not even ChatGPT helped. It was clearly explained in this video. Great job and all the best 👍

My salesforce not sent email in outlook inbox its going to spam box tell me setings

Hi, I'm trying to create a macro simply to send an email template, but its not working as a bulk action. exactly what criteria determines this being a macro that can be used "in bulk" just isn't demostrated clearly to me here - or anywhere i can find. What exactly is it that gives a macro "bulk" capabilities, and how to i get this to work?

Is it possible to access by metadata, api rest or query, to obtain the information on the inactive picklis value?

Help i got a record tagger survey, However I want to add a new survey ID

Is it possible styling more the survey? For example use checkboxes something like that? Or set 2 columns instead one? Thanks

Hello , Im running into a issue can you guide me on this. my requirement is similar that some articles (which comes under a particular data category) needs to shown in one of the portal site and not into other site for the community users. the steps i followed was Go to Profile of the community user and under the Data category - turn off the Data categories which i don't want to show up in one of the portal. but the issue is that as the community user will be created a role will be assigned to him and that role is getting the properties inherited from the parent role and that parent role has access to artciles of all types if i don't want to a particular data category type to be visible in one of the portal site then i need to go to each role against a user and turn off the Data category visibility. is there a way we can automate the control or turn off the visibility of data categories when the user gets created and when role will be applied to the user so that it should inherit the data category visibility property

Hi , i have created a Enhanced bot and try to put a link but unable to create a hyperlink. Instead, I only see the URL displayed as plain text. Can you please guide me on how to properly generate the hyperlink? and i need to publish this in wordpress website ,is it possible to do it ,please give solution in detailed

Hi, I have Create A BOT .for Internal users like User A and User B. when I am Select User A in Einstein Chat Bot (BOT user) Bot Shows all record of A and B when I have Selected User B in BOT User at that time also Bot Shows all record of A and B but I want to BOT should display the record according to the User when user is Use the BOT Please provide the Solution

Great session ..please let me know when the entitlement + service contract is coming up or entitlement +service contract + contract line items are coming up ..waiting for that …

The info at 6:09 is just what I needed. Thanks!

followed the same steps but in my case aritlces are not visible for guest users any solution for this?

followed the same steps but in my case aritlces are not visible for guest users any solution for this?

Hi Mam, thanks for nice explanation. I am new to Salesforce learning. So some doubts. Que1 . Only 5 /10 dashboard is it sufficient in real time ? Que2 . What is the use of subscribe button ?

on a same recipient, I could get mail event with code R, D and P. P with error 521... which doesn't make sense because on other instances the email goes through with R and D. The recipient email is definitely valid. Please shed some light on this confusion.

Hi , Could you please reply to why the pause button that is in the flow is not showing in the experience site ?

When i search chat in setup. there is nothing like that

@sfdconestop Hi Namrata, Can you please share link of PPT. Its hard to remember details

Easy to understanding ...

So 10 million users i need to shift manually left to right ?

How can we translate Chinese (simplified) country name picklist?

Thanks

Hello I am running into an error msg when trying to assign the permission to one of my users "The user license doesn't allow the permission: Let a user be included in appointments in Salesforce Scheduler" can you please help with this ?

How to connect experience cloud site URl with postman for partner API enabled user ,could you please help me with blogs or any videos

i added some navigation item and tried to get some object records so whata the process for it? do i need to create page to those objects also ?

Hello! I'am doing a survey for the Case object, and I need to input the case number in the subject of survey flow, there is some way to do this with flow ?

how to copy data from sandbox to production org or vice versa?

i am lead gen expert i just want the sales force for my lead gen management what you can suggest

Can you invoke a Flow in your org from a custom button or link from an Experience Site?

Hi am trying to schedule an appointment but unfortunately am facing an error,the error is --Looks like that service territory doesn't have anyone available for those work type groups. Try choosing another service territory. this error i got after selecting the service territory.

Hi Namratha, Iam trying to add knowledge articles in B2B commerce storefront in site,but couldn't able to find content management,could you please help me on this ??

Hlw Ma’am How we can get login to the partner user?

mam can you give me training in full salesforce course

can you explain who is service resouce? fror example im a patient and i have booked appointment with doctor, so in this scenario who is service resource?

hey hi, your voice is too low, please check your mic