You saved me countless hours of frustration. Thank you!
@susanf98396 ай бұрын
It has been a while since you uploaded this video. Thank you. I would say that those who are asking 'how' below wouldn't be able to perform the operation you are showing! If you don't know where he is looking and how to get there-you probably can't! I did some deep diving on my brother and found the clog inside the printhead that I had been chasing every couple of printings. Your video helped me do a dive in an area I had never thought to investigate. thanks
@rjbourgeois54907 ай бұрын
Thank you. Got mine from a 2nd hand store, so this was very helpful with testing to ensure it functioned properly.
@TRYtoHELPyou7 ай бұрын
2024 here. It helped a lot.... I still have to tap the top of the documents, perhaps I will keep reforming the steel bit some. Thanks for sharing. .... No wonder it was at the thrift shop :D
@michaelfieldman28069 ай бұрын
He may have meant this video, it's waaayyy beyond me... kzbin.info/www/bejne/j3vJmYaHrJl1n9E
@nm354710 ай бұрын
Thanks so much for your time on this. I wanted to share that I had the same paper feeder problem. I cleaned all my parts, I followed this video and moved the steel part down to provide enough pressure then later tried moving it up in case it was too tight for my paper feed. Ultimately, the power cable was not providing enough energy to the device. I used a slightly stronger cable, and it started feeding the paper. I encourage using the correct cable only.
@user-mz5zf6wl8m Жыл бұрын
Thank you very much for taking the time and sharing your experience. It was exactly my problem. I look at other videos how to take the printer apart and found the little pin at the bottom. It was also the one pin in the black ink. Thank you very much .
@tuwannarico Жыл бұрын
Thank you so much for this video!! I think this is my problem!!🤞🏼🤞🏼
@user-ru4iu4mv2l Жыл бұрын
Thanks
@mattbjorkman759 Жыл бұрын
My issue is that the wheels are spinning but I have to push the paper down for it to grab the paper
@rich19591964 Жыл бұрын
how did you get through to tech support . I can't see it find anyway other that some crappy chatting with the computer version of tech support. BTW great tip here!
@jeanpierredaviau7478 Жыл бұрын
" found the problem, not going to show you how to fix it" .
@photographartist2 жыл бұрын
Good grief. Get to the POINT! And the fix. Waste of time.
@pymalovefarmllc24352 жыл бұрын
Thank you so much! I have been having this problem for a few years and had resigned myself to just shoving the documents through. You are a lifesaver!
@MrMawnster2 жыл бұрын
Ya it's fine but still doesn't work
@jennyprimeau47482 жыл бұрын
This solved my issue. I removed the piece that has the rubber flaps and metal piece and bent the metal piece a little bit so it would have a tighter contact with the rubber wheel.
@flyinfella2 жыл бұрын
Thank you very much! I was just about to buy a new scanner, and your fix has mine working great again!
@bosshog19382 жыл бұрын
Thank you so much …. It worked
@JeremyBorumComposer2 жыл бұрын
Those three cartridge contacts are on a little fingernail-sized bit of plastic that pops out from the top of the cartridge case. A Brother dealer can order that little piece for you. I found one on Ebay.
@ssdancer2122 жыл бұрын
Thank you very much for posting this video!! Very kind of you :)
@anonisenpai51842 жыл бұрын
Nice video!!
@Leanmschine2 жыл бұрын
That video is useless, title should be, " found the problem, not going to show you how to fix it" .
@childhospital72802 жыл бұрын
very grateful for your advice
@ndig75352 жыл бұрын
Great intuition, engineering mind and PUBLIC SERVICE! WOW!
@arshedmughal87862 жыл бұрын
I HAVE BROTHER MFC-6490CW, PROBLEM WAS IT WON'T DETECT BROTHER ORIGNAL BLACK INK AND ALWAYS GAVE ME ERROR INSERT CARTRIDGE SLOWLY, I TRIED ALL THE TRICKS MENTIONED ON KZbin, I STARTED DISMENTALLING THE PRINTER (CAUTION: PLEASE DO NOT UNPLUG THE ORANGE INTERNAL MEMORY BACKUP BATTERY PART VARTA 3.6V 140 mAh JUST HANG THE TOP COVER IN LEFT SIDE AND SECURE WITH A TAPE) TAKING PICS AT EVERY STEP, WHAT I FOUND IN MY PRINTER THAT THE CAPPLIERY TUBE WHICH TRANSPORT INK TO PRINT HEAD WAS FILLED WITH AIR, THERE WAS AIR GAP, I GOT BLACK PIGMENT INK AND FILLED THE CAPPILIERY TUBE WITH BLACK INK, MOVE THE PRINT HEAD TO CENTER BY TURNING WHEEL GEAR LITTLE BIT AND TUG SOME PAPER TOWEL UNDER THE HEAD TO SUCK ANY INK GETTING DRAINED. AFTER DONE MOVE THE PRINTER HEAD TO ORIGINAL POSITION CAREFULLY ASSEMBLE THE PRINTER, (FOR RIBBON CONNECTORS USE THIN SLIPPERY PAPER ON CONTACTS SLIDE RIBBON CONNECTOR WITH PAPER ON TOP OF PINS ONCE RIBBON IS INSERTED PULL PAPER OUT)LCD DISPLAY WILL ASK TO INSERT CARTRIDGES ONE BY ONE AND DO SO, CONNECT THE PRINTER TO NETWORK, DO INITIAL SETUP, FIRST TRY TO PRINT A COPY THEN USE THE SCANNER, SCAN NEEDS NETWORK CONNECTED. SCANNER WILL SAY NO CONNECTION FOR THIS ERROR YOU NEED TO HOOK TO WIRELESS OR WIRED NETWORK, HOPE THIS IS HELPFUL, GOOD LUCK.
@annebstericker51353 жыл бұрын
Thanks Charlie, now I know the problem. But don't know how to get inside to replace the pin. Could you do another video?
@charlesgorton16793 жыл бұрын
There is a UTube by an Indian (can understand a word he says) who shows step by step how to disassemble the printer. My only recommendation is to take your own photos and then reassemble in reverse. You’ll be okay.
@annebstericker51353 жыл бұрын
@@charlesgorton1679 Thanks again Charlie. I'll look for that youtube.
@ridanesalah52282 жыл бұрын
@@charlesgorton1679 please give me th address you tube to this indian thx
@jeanpierredaviau7478 Жыл бұрын
@@charlesgorton1679 That's vague
@bgl10823 жыл бұрын
Talk too much, too long, too slow and you don't make any sense.
@mgarcia24453 жыл бұрын
I played it at 1.5x speed.
@ndig75352 жыл бұрын
I play everything at 1.5 speed. He makes perfect sense!
@rmjaln3 жыл бұрын
Yeah I have the same problem
@hellogreen30533 жыл бұрын
How does that part come out?
@tuwannarico Жыл бұрын
Vibration, moving printer, bumping into printer🤷🏼♀️
@Blueiswhereiwanttobe3 жыл бұрын
It’s great that you found the problem, but if you don’t show us how to fix it, it doesn’t help
@tuwannarico Жыл бұрын
He told you exactly how to do it.. u already know where it goes.. think!!! A little common sense goes a lonnnnnng way if you. Think!!! 😘😘
@karleenedwards24074 жыл бұрын
Thank you sooo much
@963wlyb4 жыл бұрын
Thank you.
@paulcelauro56064 жыл бұрын
Thank you so much, you preserved my sanity!
@nicolasutherland83434 жыл бұрын
You're awesome thank you so much!
@mlee29944 жыл бұрын
Great fix! Thanks
@meccalee34284 жыл бұрын
Thank You so much. It definitely works!!
@theresamccormick76844 жыл бұрын
Should the silver "finger" be straight? Or is it slightly bent near the end forward (towards the user)? The video almost looks like it is bent backwards but I think it may be lighting.
@AnaGarcia-rj8nb4 жыл бұрын
Hello! thanks for the info!!! However, after this, was your image ok? my image is not, when i scan all i get is a blank scan, do you know what could be happening?
@Healthier_20244 жыл бұрын
Hi Ana, did you fix the problem, because I have the same
@AnaGarcia-rj8nb4 жыл бұрын
Ricardo 1752 hello, no i didnt, i had to get new scanner. However, neat is going to try to fix it, they called me i just have not been able to coordinate the time with them.
@Healthier_20244 жыл бұрын
Ana Garcia Hi Ana. I fixed the problem running the “cleaning” option several times.
@suzetteslattery96074 жыл бұрын
Dude, you are a genius. I had not used the scanner in a while. As you said nothing would work. I tried what you said and vola it now works! I was ready to take it to e-waste. Thank you for taking the time to share this video!
@proclaimfm32985 жыл бұрын
Oh my goodness... THANK YOU so much!!! I've been going crazy trying to figure this out! No more crooked scans from forcing it through!
@joesing135 жыл бұрын
Worked for me. Thanks
@lenyferg5 жыл бұрын
This worked for me, awesome! Thank you for sharing this video!!!
@DFWsolidconcrete.5 жыл бұрын
You are the best !!!!!!!!!!!Thank you so much you saved me from buying new neat
@tamishirer11585 жыл бұрын
THANK YOU THANK YOU THANK YOU!!! You literally saved the day (and me a lot of money) with this video! I looked for a long time to figure out what was wrong with my scanner and I came across your video! Thank you so much for posting it!
@chipsmith44475 жыл бұрын
Awesome! Thank you soo much!!
@southjerseycaribbean63665 жыл бұрын
thanks. i was scanning an all of sudden the paper wouldn't feed. Great video
@maryloftis76226 жыл бұрын
Was the perfect answer to my issue!!
@helpersinc6 жыл бұрын
This did not fix my paper jam problem, however, it did lead me to the fix. I opened and cleaned all contact points and wheels with alcohol prep swabs. Everything that come in contact with your scanned item. (NOT the reader bar) but the wheels and little silver pressure metal thing. Clean front and back and also on the wheels roll them around as to clean the complete wheel, not just the part you currently see. Hope this helps someone.
@eyedocguy5 жыл бұрын
I also found this cured the problem. I think the issue is that after many scans some of the ink particles accumulate on the rollers (like graphite - a lubricant). Cleaning it off gives the rubber roller a chance to "grab" the paper again and feed it through.