The merge settings, for example: [shipping_address1] are limited on the template. Will more be added? Currently they only have store name, url, customer name, etc....
@boldcommercesupport44508 ай бұрын
Hey there! Brysen from Bold. Thanks for your comment. We don't have any plans in the near future to add more merge fields for email templates, however, I have passed on your feedback to our Product team to consider adding more merge fields in the future into email templates. Thanks again!
@christianmarriott29833 жыл бұрын
A video showing Quantity Breaks working on a site would be so much more helpful. This is extremely random,
@boldcommercesupport44503 жыл бұрын
Hey Christian! This video specifically covers the Display Settings within the Quantity Breaks app. Maybe one of our other videos within this playlist will help you out with what you're specifically looking for: shorturl.at/uJQV6 We also have a test store that covers Custom Pricing & Quantity Break so you can see a live version of how our app would behave on your store: customer-specific-pricing.myshopify.com/ I hope this helps!
@agwp40093 жыл бұрын
Hey, it doesn't work!
@boldcommercesupport44503 жыл бұрын
Hey Albert, I'm sorry to hear that you are experiencing issues with Bold Custom Pricing. If you are still experiencing issues on your store, we recommend following the troubleshooting article for Custom Pricing here - bit.ly/2Rh9CLi If you are still experiencing issues with the tags not working correctly on your store after following the troubleshooting guide, please reach out to our Merchant Success team for further assistance. Our Merchant Success team can be reached through the following link here - bit.ly/2njss5P
@AbbieCardwellMusic3 жыл бұрын
This video must be outdated now??? I don't see the same links on my store now on 22nd Jan 2021!?
@boldcommercesupport44503 жыл бұрын
Hi Abbie! Thank you so much for your comment. You're absolutely right - the installation process looks a little different now for Bold Subscriptions V1. Recently, Bold released a new and improved automatic code installer. This update has slightly changed the UI of the subscriptions app. For a more updated step-by-step on completing this, please visit our Help Center: bit.ly/3ofKS0F
@estebancapote29673 жыл бұрын
hola, no he logrado que me funcione hago todo lo del video, pero cuando realizan las compras no aplica los descuento
@boldcommercesupport44503 жыл бұрын
We would be happy to investigate this further for you. Would you be to contact us via creating a ticket to our team, or live chatting with us starting at 9 AM CST? Please use this link: bit.ly/38X3v3K
@lidyatoscano65583 жыл бұрын
The help center links don't work
@boldcommercesupport44503 жыл бұрын
Thanks for letting us know Lidya! We have gone ahead and updated the links in the description!
@gerardkodjo96753 жыл бұрын
How can I install manually, because I finished to install it but not show the group widget
@boldcommercesupport44503 жыл бұрын
Hi Gerard! Sam from Bold here. Thank you so much for your comment. Are you looking to complete the code install instructions for Bold Subscriptions V1, or V2? If you don't know how to check, please see the "Determine your stores version" area in this article: bit.ly/3qV9G0n Depending which version your store is on, the Manual installation instructions can be found on our help center, below: Bold Subscriptions V1: bit.ly/347ABwc Bold Subscriptions V2: bit.ly/2LzZSc5 Let me know if you have any other questions!
@oscarrepiso27294 жыл бұрын
Hi, the payments are shown in the Shopify dashboard? I mean, is added to the total Shopify revenue, behind the "reports and analytics" section of Shopify.
@boldcommercesupport44504 жыл бұрын
Hey Oscar! The payments will not be added to the Shopify total revenue. When a recurring order is generated, a sales channel titled "Bold Subscriptions" is used. Since the order does not go through the Online Store sales channel, the transaction is not recorded in Shopify's analytics. Bold Subscriptions has it's own reporting and analytics within the in-app admin that you can use to view statistics of recurring orders. You can also view reporting details within the payment gateway account that is linked to Bold Subscriptions. For more information on reporting with Bold Subscriptions, be sure to check out our help article link here: bit.ly/2ROXvBO
@jordanx20294 жыл бұрын
What happens if I have the save product in two different price groups. Which discount will it give priority? The high one or the lower one?
@boldcommercesupport44504 жыл бұрын
Hey @JordanX, thanks for your comment! We usually don't recommend placing the same product in more than one price group, however, it depends on which discount method you have selected in Bold Custom Pricing! For more information on what can happen if a product is placed in more than one active price group, please see the following help article link: bit.ly/2YRFOFJ
@sehajdeepsingh63504 жыл бұрын
Is there no way to provide customers the options to choose from towards this gift subscription? for example: I want to create a gift subscription in which the customer can choose upto two different items from the catalog, in order to provide that option I need to provide the customer with those options after he/she has choosen the gift subscription plan. How can I do that?
@boldcommercesupport44504 жыл бұрын
Hey Sehajdeep! Thank you for your comment. I'm so sorry for the delay in response! We do have a really great help article that goes over the functionality of the Gift Subscriptions feature, that I really think will be helpful to you. This can be found, here: support.boldcommerce.com/hc/en-us/articles/360044139831-Prepaid-Subscriptions For further assistance, I would recommend reaching out to our Merchant Success team to review your individual business needs. Our contact information can be found within the description of the video above. - Samantha