For further assistance with this, please reach out to our Connected Home Support Team at 1-800-220-6899 (Monday -Friday: 9am - 9pm ET, Saturday: 9am - 3pm ET, Sunday: Closed). We're confident they'll be able to assist you further.

Page 13 of the Installation Instructions (spklr.io/6054I7iC) provide a detailed diagram of where to locate the needed information and kit for the LP conversion. Please double-check this area, and let us know if you're still unable to locate this information, so we can further investigate.

@@MonogramAppliances Its not there - trust me. It specifically says right there on page 13: "Location varies by model". Mine has two panels, one on the left for the electronic boards, and one small one on the right for the main burner oriface valve. I've taken both panels off the back and looked around carefully. Also, the main stovetop oriface accessible from the back that you are supposed to just flip over so you can see the "LP" inscription doesn't seem to fit flipped over as that little pin on each side prevents it from being screwed back in when flipped. Is there a direct way for me to contact you?

Please reach out to our Parts team by calling 1-877-959-8688. spklr.io/6056L83i

@@MonogramAppliances No parts found on the back as described. - I checked everywhere. On that page 13 it shows a different range model and also says "NOTE: Location varies by model.". On mine there are 2 panels on the back - one for the electronics on the left and another smaller one on the right for the stovetop gas valve where you would change the oriface for that. Even that is weird...instructions say to flip it over and reinstall, but in an attempt to do so it has 2 little protrusions that only seems to allow it to be installed for natural gas - when I turn it over and it shows "LP" it seems like it doesn't allow it to be screwed back in. I removed both panels and looked inside everywhere I could - no gas conversion kit parts attached anywhere. Do you have a contact number I can use to speak with someone there who knows more about this? When I called the support number for the location of the kit they told me I had to purchase it separately, so I did and spent $60. I would like to speak with someone technically who knows for sure if this kit is hidden somewhere on my range as various instructions, you, and your website claim.

We appreciate the additional information. We have passed this on to our research team to get some clarification. In the meantime, please reach out to us via a private message or direct message on Facebook or X and include 51432 as a reference, so we can communicate a little better.

We appreciate you reaching out about this! For the exterior, we recommend using a mild soap and water. More detailed cleaning instructions can be found on page 30 in your use and care manual: spklr.io/6050xl5r. If you have any other questions, we're here!

We know how important replacing your filter can be, and we want to help. We hope you see our response to your other comment, addressing your situation further.

We understand your concern with the water filter. Please provide the model number of your unit, here or with a private message over our social media (such as Facebook or Instagram). With that information, we can review your inquiry further.

There’s a panel the flips up on the top of the fridge

We definitely share your concern and would like to know a little more. Do you mind sending us a PM/DM on Facebook or Instagram with the model and serial number of your appliance? If you need help locating your model please see the link- spklr.io/6055QNSV.

Here is a great option for a stainless steel cleaner, on our GE Appliances Parts and Accessories website: spklr.io/6056QlDE

We know this heating concern may be worrying, and we’d like to assist. We have troubleshooting tips for your model starting on page 22 of the manual, linked here: spklr.io/6055Qzal . If you're not able to address the concern with those tips, please send us a private message over our social media (such as Facebook or Instagram) providing the serial number of your oven and clarifying if you have an extended warranty. We can certainly review your concern further, if needed.

We're sorry to hear about the trouble you've been having with your refrigerator. We encourage you to call our service team at 833-426-3393 (Monday - Friday: 8 a.m. - 8 p.m. ET; Saturday - Sunday: Closed) to schedule a service appointment. We're confident one of our skilled service techncians will be able to assist you further. For additional information on your refrigerator, we encourage you to read through the Use and Care Manual for your model. You can locate the Use and Care Manual here by inputting your refrigerator's model number: spklr.io/6057s4r1

Please provide your model number, so we can better assist.

There is not a temperature associated with the Steam Clean option. The oven will just get hot enough to generate steam.

Ok, but the fact that it’s not getting hit enough to generate steam means it’s not functioning properly, right?

Steam clean cycle does not target an exact temperature. The steam clean cycle is designed to sufficiently heat the water added to the oven bottom at the beginning of the steam clean cycle, so that it evaporates and can then condense onto food soils, softening them and making them easier to remove. We would suggest following the steps below. If you do experience trouble or have any additional questions specific to your unit you can send us a PM/DM on our Facebook or Instagram pages with your full model and serial number. Steps to use the Steam Clean feature: 1. Start with the oven at room temperature. 2. Wipe excess grease and soils from the oven. 3. Pour one cup of water onto the bottom of the oven. 4. Close the door. You cannot open the door during the 30-minute Steam Clean cycle. 5. Select CLEAN on the main menu, then select STEAM CLEAN. The control automatically defaults to the recommended cleaning cycle time. 6. Press the oven display button START/OFF to start the STEAM CLEAN cycle. To interrupt a steam clean cycle, press the oven display button START/OFF. 7. At the end of the Steam Clean cycle, soak up the remaining water, and wipe the moisture-softened soil from the oven walls and door.

We always want to provide a positive installation experience. If you’re having any difficulty with installation, or you have any other concerns, you’re more than welcome to send us a private message over our social media (such as Facebook or Instagram); we’re happy to help in any way we can.

Sure! The filter part number is ODORFILTER. You can copy and paste this link and place it in your browser. spklr.io/6054oXEk

Do you know what the clearance should be on the sides?

We'd be happy to look into this for you. Please provide the model number for the unit you're inquiring about, so we can better assist.

@@gregoryjones5890 GE Monogram fridges want 1/2" less than the overall width of the unit. For example: 36" unit should have 35-1/2" opening width; 48" unit needs 47-1/2" wide opening. Opening height should be 84". You can usually work with a minimum of 83-3/4" but the floor better be level underneath

@@MonogramAppliances Thanks so much! Model # ZIS420NXC

Thanks for letting us know. You can find the needed clearances for proper installation on page 3 of the Installation Instructions (spklr.io/6054QFu0) in the "Product Clearances" section.

Based on what research or claim?

Hello, and thanks for reaching out. We’d be glad to look into this! Can you please provide the model number of your unit, either here or with a private message over our social media (such as Instagram or Facebook)? With that information, we can certainly review this further for you. We hope to hear from you again soon, so we can help. All the best! -SG

Thank you for taking the time to reach out! To see the beautiful Monogram items that are featured in the video please visit the link here-spklr.io/6051WbN5 Hope this helps! If you need anything else feel free to reach back out and let us know. Sincerely-DM

@@MonogramAppliances I am also interested in the section, not the oven. Can that be purchased as an accessory?

It is a custom cabinet produced by Grothouse, and can be purchased through them.

@@MonogramAppliances Thank you! I tried googling them. Do you know the website? Also, which range hood is in this kitchen?

You’re very welcome, we’re glad to help! The website is spklr.io/6050vNay. The kitchen features two 36” vent inserts into a custom decorative hood.

All ranges and cooktops made by Monogram Appliances are safe and meet or exceed consensus safety standards. Our ranges and cooktops comply with safety standards from agencies such as Underwriters Laboratories (UL) and CSA Group. We ensure the compliance of all our products through vigorous reliability and safety testing. We encourage the use of proper ventilation with all cooktops and ranges. For consumers with concerns on indoor air quality, such as yourself, your local building code can provide guidance on proper ventilation above a gas range for your location and type of housing.

​@@MonogramAppliances Regardless of that gobbledegoop statement, induction ranges are safer than gas. Studies show diminished pulmonary capacity with gas appliances in the house, and no kitchen ventilation system is perfect. Furthermore, who switches on the ventilation when using the gas oven? Homes with gas cooking appliances have double the indoor nitrous oxide levels as electric appliances.

Hello. We regret any confusion over your refrigerator installation - we know how important this process is, and we’d like to help. Please clarify the specific model you’re asking about, here or with a private message over our Monogram social media (such as Facebook or Instagram). If it may be more convenient, you can also view the installation instructions for your specific model on our Monogram website, when you look up the model number and go to the product page. We look forward to hearing from you again, so we can assist. We’re wishing you well in the meantime! -SG

We appreciate you reaching out to us with your question and would like to know a little more. Do you mind sending us a PM/DM with the model and serial number of your appliance? We'd like to see what we can do to help. Sincerely-DM

Hello. We regret any confusion over this installation process, and we want to help however we can. Please provide the model number of your unit (here or with a private message over our Monogram Appliances social media, such as Facebook or Instagram). With that information, we can certainly look into this further for you. We hope to hear from you again soon, so we can assist. All the best. -SG

Congratulations on your new purchase! You have selected a fabulous model we know you will love. We appreciate your request to learn more about all the great features your oven has to offer. While we don't have a design center in Houston, we do offer several locations in the US. If you find yourself in any of these cities, please feel free to reach out to us. For contact information, directions, and hours, please visit our following link: spklr.io/6058mAGo Your may also want to check with your dealer to see if they provide any hands-on instruction. We are of course glad to answer any questions you might have, too. We hope you are having a very happy holiday season. Best, JP