Ай бұрын
2 ай бұрын
2 ай бұрын
2 ай бұрын
2 ай бұрын
2 ай бұрын
3 ай бұрын
3 ай бұрын
3 ай бұрын
4 ай бұрын
Пікірлер
@fieldstaff5059 2 күн бұрын
Great information, so obvious but so over looked
@ΠΕΤΡΟΣΜΙΓΚΟΣ 5 күн бұрын
Why camera that i have buy from USA doesn't work to Europe?
@Spypoint 5 күн бұрын
Hi, ΠΕΤΡΟΣ. The camera comes with a pre-activated SIM card. If you purchased it from the USA, it may not work in Europe due to differences in cellular networks. Please check this link for cameras compatible with your region: spypoint.info/en/homepage/.
@jojogrow5815 7 күн бұрын
does the flex m have this feature?
@Spypoint 7 күн бұрын
Hello Jojogrow58, the FLEX-M does not feature instant mode, but it is available on our FLEX-S and FLEX-PLUS cameras. You can find more information about them here: www.spypoint.com/en/products/compare?i=183%2C158.
@GavIzzCRCKD 7 күн бұрын
Yeah at this point, I’m just gonna go with Mountie
@2RoyZeringue 9 күн бұрын
Looks delicious good tartar sauce is a rare delicacy in south Louisiana anyway
@jojogrow5815 10 күн бұрын
If i’m planning on buy the monthly fee for it to send rigjt to my phone do i even need a sd card
@Spypoint 10 күн бұрын
Hello Jojogrow58, the SD card is essential for the camera's operation, as it stores all captured images and videos. Without it, the camera won't function. Ensure you're using a compatible Class 10 MicroSD card, between 2GB and 512GB capacity when using a FLEX series camera. If you have any questions about setup or need assistance, feel free to ask!
@TheTraderGuy 15 күн бұрын
Avoid at all costs. Disconnected from the system after 36 hours. Customer service is a massive call center in India. Absolutely useless.
@Spypoint 15 күн бұрын
Hello The Trader Guy, we’re dedicated to providing the best support and would like to understand more about the difficulties you’ve experienced. Please send us a private message on Facebook Messenger with additional details so we can assist you further. You can reach us here: m.me/Spypoint.
@freidanesbitt1583 15 күн бұрын
I totally agree with you. Pain in the butt for sure. Not happy at all.
@bigal25938 15 күн бұрын
I hate my spypoint. Hell of a long steep walk to it and it quit. New batteries and quit after a week. Spypoint said I need to go to the camera and reboot it. My last spypoint.
@Spypoint 15 күн бұрын
Hello bigal25938! We want to make sure you have the best possible experience with us and our products, so we'd love to help get this sorted out. Could you please send us a private message at m.me/Spypoint? That way, we can assist you directly and work on providing you the best solution possible!
@lisamartens3388 16 күн бұрын
3 of 4 new Flex S cameras not working. All being solar, the one that is working doesn't have back-up batteries in it. The other 3 cameras took pics in the field at initial placement, so, we thought great and moved along. Now they sit in "processing mode" in the app with no pics transmitting. They are 4 hours away so it'll be 2 weeks before we get back up there again. Any thoughts or suggestions?
@Spypoint 16 күн бұрын
Hi, Lisa. We’d like to investigate your situation. Please visit our Facebook page at facebook.com/spypoint and send us a private message here: m.me/Spypoint. We’ll be glad to assist you.
@braxtonfontenot5119 16 күн бұрын
Spypoint sucks
@Yelladog78 19 күн бұрын
Hmmm looks good but I'll have to see reviews for their customer service before I'd buy one
@TheTraderGuy 15 күн бұрын
the customer service is Indian. and horrible.
@Yelladog78 15 күн бұрын
@@TheTraderGuy figures
@Eric1239 29 күн бұрын
Mine just takes forever to send the photos dont know why ive tried and tired cant figure it out
@Spypoint 29 күн бұрын
Hi, Glance. We're here to help. Ensure the camera has a strong and consistent cellular signal, and make sure your SD card is properly formatted and not corrupted. You can also try adjusting the transmission frequency or the delay in the camera settings. If you've tried these steps and are still experiencing a problem, please send us a private message here: m.me/Spypoint with your account details, and we’ll be happy to assist you further.
@StephenHelmcamp Ай бұрын
I’m extremely unhappy with my recent purchase. The label was not clear about the need for batteries and a "2 to 512 GB class ultra-high speed microSD card." Additionally, the fine print was filled with misinformation and wrong wording about the sd card that made no sense, leaving me even more frustrated. This feels discriminatory and deliberately confusing, making it hard for the average customer to understand what they’re buying. When getting home to secretly set it up as a surprise I had to go out and buy batteries and hunt down an SD card. To give you an idea, here is a breakdown of my spending so far: Bass Pro Shop. Katy TX SPYPOINT FLEX-S 8/31/2024 $162.35 Tractor Supply. Columbus TX LIT-22 Lithuim Battery Twin Pack 9/1/2024 $85.39 Amazon SanDisk 512GB Ultra microSDXC UHS-I Memory Card 9/1/2024 $42.20 I’m seriously considering returning all of the equipment I purchased. The unclear labeling, coupled with the confusing fine print, has caused significant frustration. This purchase has become far more complicated and costly than I anticipated, and frankly, it’s unacceptable. I haven’t even activated the unit yet because I’m still waiting on the microSD card I had to order separately from Amazon. The additional expenses and delays are beyond what I expected when making this purchase. I wonder what kind of review this will get if overlooked?
@radheshyama16 Ай бұрын
Do trail cameras record audio, sound, and voice along with a video like police body cameras without internet and cell service? Do they come with built-in memory? Or do we need to buy separate SD cards?
@Spypoint Ай бұрын
Hello, Radheshyama. The FLEX G-36 can take videos with sound and audio. It comes with a pre-activated SIM card that will automatically connect to your cellular network on the area, so no Wi-Fi or internet is needed. You will need to purchase a micro-SD card separately. We offer them on our website: www.spypoint.com/en/products/microsd-32-gb-card/micro-sd-32gb. If you have any more questions, feel free to ask!
@bradroll7528 Ай бұрын
SPYPOINT is trash!! Spend a little more and skip all these headaches
@sgairgunner Ай бұрын
Omg to complicated for my redneck non tech brain . I thought you just put the card in the trail cameras
@jaredwernicke6723 Ай бұрын
These cameras are complete trash. I thought the whole premis behind a cellular camera was to not disturb your hunting area. With this peice of junk you have to go out and update it once a week
@Spypoint Ай бұрын
Hello Jared, this is not the experience we want to provide, we would like to offer our assistance and investigate further, feel free to send us a private message with more details on our official Facebook page: facebook.com/spypoint/.
@jaredwernicke6723 Ай бұрын
@Spypoint your customer service is a abomination. I work hard for my money just like every other customer you had. DO BETTER SPYPOINT!
@Spypoint Ай бұрын
Hello Jared, We are eager to provide you with the best SPYPOINT experience, Send us a message at m.me/Spypoint with more details about your situation and we'll take it from there so we can investigate and give you the right resolution.
@Norm-o7d Ай бұрын
my Link micro LTE Rev 2 Can no longer find firmware
@Spypoint Ай бұрын
Hey Norm, We'd love to assist you with any issues you're experiencing with your cameras. Please send us a private message through our official Facebook Page at m.me/Spypoint, and we'll be happy to help investigate and resolve the problem for you.
@JustinMentionedIt Ай бұрын
Do you guys reduce the picture quality? Bc i feel like yall are.. my flex M and my older Link have the same exact photo quality but the flex is much newer with better features and stats
@Spypoint Ай бұрын
Hi there, JP. We don’t reduce the picture quality. The FLEX-M is designed with enhanced features, and the camera has different megapixel. There might be other factors affecting the image quality, such as lighting or camera settings. If you’re noticing any issues, feel free to send us a message here: m.me/Spypoint with your camera details, and we’d be happy to look into it for you.
@matthewford2869 Ай бұрын
Instructions do not address the Zip file. Do I need to extract the files before copying them to the Micro SD card or can I just copy the Zip file?
@Spypoint Ай бұрын
Hello Matthew, Exactly, you need to extract the zip file and copy the files within the zip file and paste it into the MicroSD card, Let us know if you're facing any difficulties, we'll be more than happy to assist you.
@matthewford2869 Ай бұрын
@@Spypoint thank you!
@troybrake5686 Ай бұрын
I seen a video that went threw alot of universitys tested humic acid on turf grass and fescu and it showed very little benefits, im getting alot of mixed reviews on this product!? Have you seen any of these studies?if anything it helped with not having to apply as much nitrogen, so im not sure what the benefits really were!
@GaryandSusieDacus-x5v Ай бұрын
You will have to download the firmware from the Spypoint website based on what rev. You camera is.. unzip that file and copy all files (Link Micro LTE is 7 files) to the SD card.. place back into the camera and power on. It will go through a firmware upgrade and should start sending pictures in minutes. This video does not mention this portion but it is in step form on the website.
@Spypoint Ай бұрын
Hello Gary, Yes, exactly you can do the firmware update by yourself by following the website instruction here: www.spypoint.com/en/support and we can assist you with doing that by simply sending a private message at: m.me/Spypoint and we'll take it from there.
@minkandmatch2547 Ай бұрын
the problem i had was that i mounted it too low. it was about 1.5 feet off the ground on a tree and slightly angled and the sensor wasn't picking up anything where i really wanted it
@Spypoint Ай бұрын
Hello Minkandmatch, we recommend installing the camera 30 feet away from the trigger point, positioned 3-4 feet off the ground and parallel to it. This setup ensures that the sensor and lens have a clear, direct view of the trigger area. For additional installation tips and useful articles, please visit our support website: www.spypoint.com/en/support.
@minkandmatch2547 Ай бұрын
@@Spypoint Thanks for the tips. much appreciated
@Spypoint Ай бұрын
Hey MinkandMatch, We are here for that, if you have any questions or feedback, we remain available. Good Luck!
@southernspeedsolutions2845 Ай бұрын
Hello! If ive got wifi within access to my spypoint cameras, is there a way to just allow connection to WiFi rather than cellular?
@Spypoint Ай бұрын
Hey, Southern Speed Solutions! Thanks for checking out our products! We have two types of cameras: CELLULAR and NON-CELLULAR. As of now, we do not have any cameras that functions with WIFI only. We appreciate your suggestion as this would also help us learn more on what to develop for our customers. Feel free to check this link to see our available cameras: www.spypoint.com/en/products/trail-cameras
@MarioLavallee-j4f 2 ай бұрын
Français svp
@DanBarksey 2 ай бұрын
Spy point app is awful , trouble shooting is not great.
@Spypoint 2 ай бұрын
Hi Dan! We appreciate your feedback and are committed to improving our service. If you can provide specific details about the issues you're encountering, we'll be happy to assist you. Please send us a private message on our official Facebook page. We're here to help.
@Alex-fp6kb 2 ай бұрын
This product has given me more headaches then it's worth unfortunately
@Spypoint 2 ай бұрын
Hi Alex, we understand you’re experiencing some difficulties with the product. To better assist you, could you please send us a private message so we can investigate further and find a solution?
@Alex-fp6kb 2 ай бұрын
@@Spypoint not sure what's not working. I've tried reformatting the SD card adapter 3 different times. Each time it says it's working fine and has no issues. Once I plug it into my spy point camera, it says "please format the SD card". So I go to settings and hit format. After it says formatted I turn the camera on, wait 5 minutes and walk past it multiple times and it still doesn't send me the photo. My signal strength on the cell link shows full bars before turning off the lights so I know that isn't the issue.
@Spypoint 2 ай бұрын
Thank you for providing these details. To investigate this further and find a solution, I invite you to join us in a private conversation on Facebook or Instagram. This will allow us to take a closer look at the issue. It's possible that the SD card adapter or the SD card itself might have corrupted files causing these issues. We can guide you through some troubleshooting steps to resolve this. Please send us a private message on Facebook or Instagram so we can assist you further.
@lemonhead162 2 ай бұрын
I don't recommend these nutjob cameras at all! They're too unstable. You have to hike through rough, rocky, snake-infested, hot as hell Texas heat to set the cam up, then turn around and do the same miserable trip back to civilization all for the camera to either not take ANY photos at all, or....what Spypoint cams love to do the most: take one or two captures, then nothing ever again. Their technology should be much better than that considering the cost of these cameras.
@Spypoint 2 ай бұрын
Hello Lemon Head1! To set up your camera, first check the signal level to ensure it’s strong, then perform a wall test to confirm the camera captures and transfers photos to the app. Once you’ve verified these steps, place the camera 1 meter above the ground and perpendicular to the ground, turn it on, and it will be ready to go. For more detailed instructions, check out this guide "BEFORE INSTALLING YOUR DEVICE IN THE FIELD": www.spypoint.com/en/support/camera-model-support/articles/31/before-installing-your-device-in-the-field.html . You can find us on Facebook as "SPYPOINT Trail Cameras", feel free to send us a private message for further assistance.
@korol-y9k 2 ай бұрын
Great video. I have a LINK-MICRO-LTE. I want to know if the metadata of the photos taken by FLEX-S with built-in GPS contains the latitude and longitude information.
@Spypoint 2 ай бұрын
Hello Korol! The FLEX series cameras can display GPS coordinates right in the camera status, giving you both latitude and longitude information. If you’re interested, you can check out the FLEX series here: www.spypoint.com/en/flex-series
@korol-y9k 2 ай бұрын
@@Spypoint Thanks for the reply. I’m wondering if the photo metadata includes location information. When I download the photos to my phone, displaying them by location would be really interesting.
@Spypoint 2 ай бұрын
You're welcome, Korol! Also thank you for your suggestion. Regarding the location of the photos, the GPS coordinates are not saved in the metadata. In the app gallery, when you click on a photo taken by a FLEX series model, you'll see "location & camera" with the camera name that captured that photo or video. However, the specific GPS coordinates do not appear there. Once you identify the camera model that took the picture, you can view its coordinates in the camera status section.
@anonymone453 2 ай бұрын
FAT32 saved you three minutes
@bryintn 2 ай бұрын
Man, I getting frustrated. I have a Spypoint camera. Everything works but I can not get it to show send pictures. It has worked for 3 years. I have done EVERYTHING suggested and also talked to support. So I deleted it our of the app and now I can't even see it to add it back. I got NO communication so how do I add it back? It's like it Never talked to the server anymore. Do I need a New SIM card? I found it on the camera while trying to fix this dang camera.
@Spypoint 2 ай бұрын
Hi Bryan, we would like to assist you in investigation your device so we can be able to address the root cause of the issue and provide you with a possible solution. Please send us a private message, our team is committed to assisting you. Thanks!
@StephanieMessinger 2 ай бұрын
camera takes pics but wont send to phone
@Spypoint 2 ай бұрын
Hello Stephanie, We would like to give you the proper assistance. Can you please send us a private message so we can further investigate this matter?
@mattgeorge4218 3 ай бұрын
The app on my phone shows an Ad for..... wait for it.... "a Spypoint camera!!!"... (which I already own) (now I wish I didn't) every time I go to look at my photos on my PAID subscription. Also support near zero even for paid accounts. Pick another camera!
@archmasterone 3 ай бұрын
Can the G-36 use rechargeable lithium batteries? Some cameras can't.
@Spypoint 3 ай бұрын
Hello Tom, certainly! The G-36 is compatible with rechargeable lithium batteries. We recommend our LIT-22 rechargeable lithium battery pack, available at the following link: www.spypoint.com/en/products/rechargeable-lithium-battery-pack/lit-22
@archmasterone 3 ай бұрын
Can the G-36 use rechargeable lithium batteries? Some cameras can't.
@Spypoint 3 ай бұрын
Hello Tom! Yes, the FLEX G-36 can also use a rechargeable lithium battery, all the FLEX series can use the LIT-22. The lithium battery is a great choice since it can handle different temperatures with ease. Here's a link so you can give it a check: www.spypoint.com/en/products/rechargeable-lithium-battery-pack/lit-22
@mtower235 3 ай бұрын
It’s days before I get the pictures
@snipersam204 3 ай бұрын
The flex needs a optional schedule like the micro link series. Big mistake not to include that feature.
@Spypoint 3 ай бұрын
Hi Jonas, thank you for your feedback about the Flex series. We're actively working on adding the "schedule settings" feature, and we'll keep you informed as we make progress. To stay updated on new features and announcements, I encourage you to subscribe to our newsletter on our website. If you have any other questions or need assistance, feel free to reach out.
@applejacks6093 3 ай бұрын
Will not work in a few weeks …. Will not hold cold temperatures…will stop working completely
@applejacks6093 3 ай бұрын
Can not hold cold temperatures
@applejacks6093 3 ай бұрын
You have to contact them over seas International call if you are in the United States
@applejacks6093 3 ай бұрын
These cameras are good for a few weeks …that’s it
@Spypoint 3 ай бұрын
Hello, Appele Jacks, You can send us a private message if you need assistance. We are all ears.
@bbldrip 4 ай бұрын
the camera was horrible! the detection and photo quality was terrible
@Spypoint 4 ай бұрын
Hello Sneakyheadedits3232, we understand the importance of capturing high-quality photos and videos, and we're here to assist you in optimizing your device's performance. To enhance the photo quality on your camera, consider the following tips: -Keep the Lens Clean: Ensure the camera lens is free from any dirt or smudges to prevent blurriness in your images. -Adjust Resolution Settings: Navigate to Settings > Image Capture > SD photo resolution to increase the resolution for sharper, more detailed photos. For even higher quality images, explore our HD photo package, at www.spypoint.com/en/spypoint-experience/full-hd-photos. Moreover, to improve detection on your camera, follow these steps: -Adjust Sensitivity Settings: Customize the camera's sensitivity to correspond with the distance of the objects you wish to capture. You can adjust this setting under Settings > Image Capture > Sensitivity. By implementing these tips, you can maximize the capabilities of your SPYPOINT FLEX-G36 camera and achieve superior photo quality and detection range. If you have any further questions or need additional assistance, please don't hesitate to reach out.
@SCORPIONICOL 4 ай бұрын
I have two and they are not good. The one had a few problems and the gps showed it an hour from were it was and in Africa. They replaced that one but still not working 100% and doesn't charge at all even tho its on the edgeof a farm feild and gets light all day. The other one lost signal and died two weeks ago. I just put the replacement camera up and it was good for an hour well I was driving home. It then sent 40 pics of nothing and is unresponsive. The cameras are about 2 hour drive one way and I have spent more in gas driving back and forth every weekend for almost two months then the camera originally costs. Unfortunately they can't help you with any problems unless your at the camera.
@Spypoint 4 ай бұрын
Hi, thank you for bringing this to our attention, that's definitely not the experience we want for our customers. We would love to help turn this around for you. Please send us a private message to we can investigate on what the exact could be and we can provide you possible solutions.
@SCORPIONICOL 4 ай бұрын
@@Spypoint I sent a PM shortly after this message and added my email. Still haven't heard anything. I had to drive the 4 hour trip again last weekend for more troubleshooting and needed a replacement for the replacement camera as the lighting and color was messed up in the pics. The other Flex_s still doesn't charge and the GPS still thinks its in two places. I was told you guys did something to it on Saturday and to give it 24 hours and it should be good. I called in today as I was busy and they want me to drive back again. As I did the warranty proses thinking they would fix the problems I cant return the cameras and a supervisor wont get on the phone. I just want two working cameras with no problems that i paid for. its a joke!
@Spypoint 4 ай бұрын
Hi Scorp, Thank you for reaching out and providing us with this detailed information. We understand the frustration you're experiencing and apologize for any inconvenience caused. We're here to help resolve them for you. Our team is currently reviewing your case, and an agent is already assisting you with this matter. In the meantime, we'd like to offer some tips that may help address the false detection issues you're experiencing: Ensure that the camera is installed correctly and that there are no obstructions or damage to the Fresnel lens. Check for any objects or movements, such as branches or grass, that may be triggering false alerts due to heat motion. Consider testing the camera in front of a wall to see if false triggers persist, which may indicate an issue with the installation or firmware. Additionally, we can see that an agent is already taking care of your case. However, if you have any further questions or concerns, please don't hesitate to contact us on Facebook, mentioning your KZbin name. We're here to assist you every step of the way.
@ericrocheleau9811 5 ай бұрын
En français SVP
@martinjeanson7961 5 ай бұрын
I have a LM2 in an area without coverage. Is there any way to completely disable transfers to prevent the camera from draining the batteries?
@Spypoint 5 ай бұрын
Hello Martin, to disable the transmission of your camera, you will need to go on your app and switch off the cellular option, if you are facing any issues with your camera signal kindly try the following recommendations: Check if the antenna is screwed properly. Turn the camera OFF, move around, and turn it back ON. Avoid valleys and bottoms. Find a sparse area, and avoid areas with dense foliage. Avoid large metal/concrete buildings. Try the long-range cellular antenna (#CA-01) - Long-range cellular antenna, if the issue persists kindly send us a private message on our official page, so we can offer you the assistance needed facebook.com/spypoint.
@rubitube_panama 5 ай бұрын
Photos are taken with nothing on them except grass and shadows - they are then counted as delivered and of course the 100 available are quickly gone for nothing. Rip-off!! ☹️☹️☹️
@Spypoint 5 ай бұрын
Hi! We'd like to help you with the camera issue. If the camera has a false trigger issue, it could be because of a bad installation. Sun rays moving on the ground may cause false triggers. When the sun reflects on surfaces or some objects (grass, branches, leaves, windows, cars), it might trigger the camera if it’s in the detection zone because of the heat motion or if there is something on the Fresnel Lens (motion detector). I would suggest trying to change the camera orientation. If issues still persist, please send us a private message so we can investigate further.
@Spypoint 5 ай бұрын
Hello, we acknowledge your point of view and suggestions regarding the HD photos and videos. Originally, all photos taken by our cameras were in HD quality, and those were saved on the SD card. Before the camera transmits it to the Spypoint app, it will be converted to lower quality for faster transmission and won't occupy too much space on your SD card. HD video and HD photo plans are optional; if you don't want to pay for these plans, you can view those HD-quality photos by inserting the SD card into the computer. If you do have other questions and concerns, feel free to send us a private message, and we would love to assist you.
@rubitube_panama 5 ай бұрын
Hello. That's all well and good, but - no live view possible. HD videos and photos should definitely be available from the app and free of charge. And not just when you put the card in the PC. That's cumbersome, impractical and medieval. All the others offer free photos and videos and unlimited. 100 free SD photos are used up in 3 days if I only get photos of grass and shadows. Of the 15 photos sent to me in two days, there were no animals in them - just grass and shadows. What a shame about the money I've spent so far. For the camera and the subscription and the HD photos. 😔😔😔
@Spypoint 5 ай бұрын
Hi, we'd like to help you with your camera issue. Please send us a private message so we can determine what the exact issue could be and provide you with a possible solution.
@rubitube_panama 5 ай бұрын
The fact that you have to pay for HD photos and videos is a complete rip-off! ☹️ Shame on you. Other camera manufacturers make much better cameras and 24 MP photos and 4k videos are free. Your cameras don't even have a live view to check whether the chosen location is good. An update with free HD photos and videos is absolutely necessary here - otherwise customers will gradually jump ship and switch to the competition.
@SargeantKiller 5 ай бұрын
Thanks for the totally useless info.....