Stop Last Minute Cancellations
5:27
9 сағат бұрын
Dental Customer Service Training
25:27
21 сағат бұрын
Facilitating Mutual Agreement
4:47
Leadership & Integrity
29:27
14 күн бұрын
DiSC - Conscientious Styles
5:04
14 күн бұрын
Finding Self-Worth
31:45
21 күн бұрын
DiSC - Steadiness Styles
4:54
21 күн бұрын
Dental Front Office Training
28:17
DiSC - Influencing Styles
4:09
DiSC - Dominant Styles
4:40
Ай бұрын
Management Redefined
32:13
Ай бұрын
DiSC
4:25
Ай бұрын
Everyone Needs Phone Training
25:37
Making Lemonade
3:49
Ай бұрын
Law of the Rubber Band
13:49
Ай бұрын
Purposefully Aligned
7:01
Ай бұрын
Get Your Messaging Right
23:09
2 ай бұрын
Mentally Focused
8:08
2 ай бұрын
How To Get Team Buy-In
19:42
2 ай бұрын
Skills Inventory
2:58
2 ай бұрын
Sales Redefined
29:13
2 ай бұрын
All Things Phones Training
25:18
2 ай бұрын
Leaders Are Egoless and Visionary
3:46
Emotionally Connected
7:42
3 ай бұрын
Rocket Fuel - The Integrator
3:33
The Perfect Testimonial
34:09
3 ай бұрын
Don’t Skip the Due Diligence
3:12
Пікірлер
@parisajavady6463
@parisajavady6463 26 күн бұрын
@РодионЧаускин
@РодионЧаускин 2 ай бұрын
Young Charles Walker Jason Miller Gary
@outdoorsywannabe1888
@outdoorsywannabe1888 7 ай бұрын
Thank you for this information.
@drsarafudl5184
@drsarafudl5184 7 ай бұрын
Amazing
@drsarafudl5184
@drsarafudl5184 7 ай бұрын
Amazing
@MichaelPastien
@MichaelPastien 7 ай бұрын
Awesome multipoint tutorial
@anibox
@anibox 8 ай бұрын
Denis
@Karen-yg8rn
@Karen-yg8rn 8 ай бұрын
A percentage of generated income from new patients goes to team members.....tell me more
@Karen-yg8rn
@Karen-yg8rn 8 ай бұрын
Then you don't want them as your patient.
@Allstardentalacademy
@Allstardentalacademy Жыл бұрын
Why should you train your entire dental team on the phones? Watch now to find out the reasons and be sure to like and comment below!!
@LucaMontana7
@LucaMontana7 Жыл бұрын
Leadership with no business acumen is an ill practiced leadership if the dentist is clueless on how to run the practice smoothly. It's like saying because I own a grand piano - the leadership of how I play that piano is something I can't delegate another person to play the piano - eyes rolling....this guy's entire argument is all subjective, and I cordially disagree. I know so many dentists who don't want to do anything with office management work - why should they? It's a lot of headaches to juggle. Let the pilots fly the planes and let the guys with the MBAs run the airlines....
@Allstardentalacademy
@Allstardentalacademy Жыл бұрын
Great points!
@cvdm9380
@cvdm9380 Жыл бұрын
The office manager job has been obsolete since it's creation.. Absolutely unnecessary job that was created to make a receptionist sound more important...
@karenraymond6585
@karenraymond6585 Жыл бұрын
This is a MUST video for Dr. and team.🔥
@otaku8683
@otaku8683 Жыл бұрын
Nice video
@liudmiladavdova
@liudmiladavdova Жыл бұрын
Your stories are very interesting and inspiring! I would like to see more videos with sincere stories and experiences!
@dimmask666
@dimmask666 Жыл бұрын
Tks! Actual topic
@karenraymond6585
@karenraymond6585 Жыл бұрын
Love DISC! Eric is king at explaining this !!!Understanding personality types can literally change our lives for the better! 🔥
@karenraymond6585
@karenraymond6585 Жыл бұрын
Very impactful podcast…it contains valuable information and new ideas that will definitely improve marketing in any practice!
@ericvickery1698
@ericvickery1698 Жыл бұрын
🙌🙌
@authenticallyzenful
@authenticallyzenful Жыл бұрын
Therapist too who are in private practice… low threshold for accountability
@perfectinpieces9924
@perfectinpieces9924 Жыл бұрын
What’s your favorite permission statement?
@karenraymond6585
@karenraymond6585 Жыл бұрын
Such an important podcast for the dental team….Heather ‘s personality and experience allow her to be the amazing person that she is! Every time I listen to her, I learn invaluable skills for relating to our patients and team.
@karenraymond6585
@karenraymond6585 Жыл бұрын
We need to know the WHY! This podcast is a must for all dentists and the team!😊
@kimberlycalderon354
@kimberlycalderon354 Жыл бұрын
Most hygienist are independent contractors. How does that work??
@paulaharriss2190
@paulaharriss2190 Жыл бұрын
Awesome Shelly! You're the best!
@Allstardentalacademy
@Allstardentalacademy Жыл бұрын
Yes she is!
@ericvickery1698
@ericvickery1698 Жыл бұрын
Coach Shelly bringing that great knowledge!!
@Allstardentalacademy
@Allstardentalacademy Жыл бұрын
We agree!
@karenraymond6585
@karenraymond6585 Жыл бұрын
Shelly, this is a great podcast…approval addiction affects everything we say and do in our personal and work life. You explained the most important step we can all do immediately, and this is definitely a podcast to share!
@Allstardentalacademy
@Allstardentalacademy Жыл бұрын
Thank you so much!
@cristinamagurean
@cristinamagurean Жыл бұрын
Excellent podcast, very informative!
@Allstardentalacademy
@Allstardentalacademy Жыл бұрын
Thanks for listening
@revupdental
@revupdental Жыл бұрын
We see this problem in nearly every dental office. I honestly cannot recall anyone who has worked in dental for 10-20 years that said "This has been a very rewarding career, I'm so glad I got into dentistry"... not one. Dentists are not bad people by any means but the vast majority don't understand leadership and don't think it's something they need to learn to run a successful practice. Excellent video!
@karenraymond6585
@karenraymond6585 Жыл бұрын
Robyn is an amazing coach and speaker, and this is an interview you must hear if you want a “thriving practice”. Your office Will be productive by having a joyous , engaged and empowered team that is committed to the office. We all need this for a successful practice! Five stars!
@TKTheHun
@TKTheHun Жыл бұрын
Lol
@elainetredoux2132
@elainetredoux2132 2 жыл бұрын
What if someone is rude?
@karenraymond6585
@karenraymond6585 2 жыл бұрын
This podcast helps define the difference between a leader’s role and the office manager’s. It also discusses different types of Office Managers and Business Administrators and their responsibilities in dental offices.
@LChea1216
@LChea1216 2 жыл бұрын
This was good. Loved how she talked about being organized even before training in an office.
@brendafleming231
@brendafleming231 3 жыл бұрын
I'm going to save this and watch later, thank you! I was a dental assistant back in the late 70's (I know, I'm ancient!) for about 10 years. I've done a lot of different jobs since, my career path has been mostly Executive Assistant/Administrative Assistant/Receptionist. I MISS dentistry! I was so lucky when I started that my boss hired me and trained me OJT. I soon became first dental assistant with expanded duties. The downside is I never got any type of formal training or certification. I am 64 years YOUNG and want to work for several more years. I'm very social and love being around people so retiring isn't really an option for me. What are my chances of being hired for the front office? Should I get certified in anything? I can't go back to school full time, I thought maybe I could take some online courses? Any straight forward advice would really be appreciated. Thanks again for posting this...can't wait to go home and watch!
@corysquires8427
@corysquires8427 3 жыл бұрын
Excellent overview. If you would like to become a dental coder or biller visit the American Dental Coders Association (ADCA)
@StuartFaught
@StuartFaught 3 жыл бұрын
Dr Emily Letran is awesome. Great interview!
@sallydeiri3951
@sallydeiri3951 4 жыл бұрын
You can go to jail as front desk person for entering the wrong code??
@ericvickery1698
@ericvickery1698 4 жыл бұрын
Loved this interview!! Great information.
@ericvickery1698
@ericvickery1698 4 жыл бұрын
Alright!!!
@mikebender5687
@mikebender5687 4 жыл бұрын
This was well thought out, it helped us as we met with our staff to plan about the future today. Thanks
@nolydental
@nolydental 4 жыл бұрын
Great, inspirational. Thank you for thinking of us during this crisis. We have to do the same for our patients and teams.
@shawnpeers903
@shawnpeers903 4 жыл бұрын
Thanks Alex..I will make sure to give you credit but I have to use that smooth waters not making great sailors...that is a great expression.
@expertsoftwaresystem
@expertsoftwaresystem 10 жыл бұрын
We are a financial services firm and run a totally paperless office. The main outcome of our decision to go paperless is the unexpected way it has changed how we do things and manage our day-to-day administration. It has turned us into an office of ideas where staff now use their computers as a creative problem solving tool. The only thing I find frustrating is how many people out there think they know what a paperless office is and what it is all about. Based on this false knowledge they then presume to know why they do not want a paperless office, or why it will not work, because they have somehow convince themselves they are an expert on something they have never done,r tried to think through, design, test and/or implement.