Cant get mine to turn on and stay on if your itting outside turn thr switch off then back on nothing happens
@GoodEarthLightingКүн бұрын
kzbin.info/www/bejne/sKnVdIxpatl1Y5I Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@dennisgunia7694Күн бұрын
@GoodEarthLighting thanks I will try that
@MrGunnerru4 күн бұрын
Very cool
@JohnathanPrice-Williams-el5ki5 күн бұрын
Go to LOWES, get G. E. A 4 foot long Brite white L. E. D. White steel frame, a single strip, a 30 watt, G. E. This light, is, far too weak !
@andreaharris448318 күн бұрын
Show how to get the casing open to put the batteries in please.
@GoodEarthLighting14 күн бұрын
Remove battery cover by pushing cover in the direction of the arrow.
@BillyBob-w8h20 күн бұрын
These lights suck
@AntiBanany21 күн бұрын
My kitchen light must have 2.4 Ghz. After an hour on the phone I was able to get my ISP to split my router into 5 Ghz AND 2.4. The light works through the app now, and all the other devices are still on 5 Ghz.
@ghnelson74525 күн бұрын
I believe that is an illegal installation as romex cannot be left exposed like that.
@BrenoFiammaАй бұрын
Hi, my lights turn on at 5pm every day even though there isn’t a schedule and they don’t turn off at night. Any ideas why this is happening?
@GoodEarthLightingАй бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@trdrockwarrior_sport4432Ай бұрын
When it’s set on dusk till dawn that means it roll turn on with motion starting on dusk all the way to dawn ? Basically saying will it detect motion starting sun down to run up
@GoodEarthLightingАй бұрын
The security light will always work from dusk to dawn unless you put the fixture into manual override. If you have a low beam area light feature, you can set that for dusk to dawn. The low beam area light will turn on at dusk and off at dawn. The light will get brighter when triggered.
@mikesheehan2172Ай бұрын
There must be 1/2 inch of bare wire sticking out of the connector. Very bad practice. It looks like they started with about an inch of wire stripped back. Guessing to strip back 1/2 inch or less of installation. Doesn’t look like there is a release tab for the connector so experimenting with some extra wire would not work. Guess just keep returning the lights till you get the correct length. A strip gauge on the connector would be helpful.
@GoodEarthLightingАй бұрын
Thanks for the suggestion. We will pass it along. You can always clip off the connector and use wire nuts. It is not necessary for operation.
@mikesheehan2172Ай бұрын
Did you see how much bare wire was sticking out of the connector? How about a strip gauge to know what the proper strip length is.
@GoodEarthLightingАй бұрын
Thanks for the suggestion. We will pass that along.
@betetet2 ай бұрын
Thank you soooo much!!! You were a God-send for me and my husband in disassembling our fixture for installation!
@effadee1782 ай бұрын
Great. Thanks .
@jorge95703 ай бұрын
This product sucks balls
@GoodEarthLighting3 ай бұрын
Thank you for the feedback. We are so sorry to hear you are experiencing an issue with one of your fixtures. Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@99991ray3 ай бұрын
Yeah well...... I've seen so many of these type of lights that don't work anymore.
@guillermoparedes64503 ай бұрын
Motion Detection goes off for no reason even when I set it for 5 ft. Detection. I had 25 alerts this morning and its just the first night. Ill probably send this back. Alerts go off every 2-5 minutes, very annoying since Im looking out the window and see no movement outside but it still sensing movement. To bad I really wanted to to like this product. Day 2- woke up to 74 motion detection alerts on my phone.
@GoodEarthLighting3 ай бұрын
The lower the range the higher the sensitivity. We recommend increasing the range.
@guillermoparedes64503 ай бұрын
@@GoodEarthLighting I set it to max setting last night and it went off immediately. But I'll try a whole night on max setting tonight. Also I have no pets that could set off the motion sensor.
@guillermoparedes64503 ай бұрын
@@GoodEarthLighting124 times on max settings just last night.
@caragon97633 ай бұрын
It took all the patience I had not to throw my phone and contractor talked me out of returning it 3 times. Esthetic reasoning 🙄 final got it connected to wifi. 1 day later the lighy disconnected from wifi. We didn't install a light switch so the light is stayed on. Gonna try to uninstall and repair with wifi and app. Wish me luck..😤
@GoodEarthLighting3 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@JorgenFitnesz3 ай бұрын
I have a question my area light dial setting broke off but it’s still at 3 hrs so will all I have to do is just put the light into test mode and continue the the process?
@GoodEarthLighting3 ай бұрын
If you cannot adjust the dial, the area light is going to come on at dusk and stay on for 3 hours.
@JorgenFitnesz3 ай бұрын
@@GoodEarthLighting even if the power goes out?
@LittleWolf_Antone5203 ай бұрын
GET TO THE POINT BABBLES
@zombiezilla3 ай бұрын
This light pairing BS is ridiculous!!! I will not be as kind to this bastard light taking it down and back to the store as I was installing it. It sucks.
@GoodEarthLighting3 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@zombiezilla3 ай бұрын
@@GoodEarthLighting No thank you. I will be purchasing a fixture that doesn’t require the consumer to do digital backflips during each use of the product.
@barbarabiggers84123 ай бұрын
Followed all directions as instructed. Light turned on light properly two times, then only turns on dimly
@GoodEarthLighting3 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@chilimax214 ай бұрын
I also have this model. Since it is a downfiring model, it seems that the light heads cannot be oriented so that the shorter part of it faces down. It shows this in the manual.
@GoodEarthLighting4 ай бұрын
This fixture can be a little difficult to eave mount. If it does not work for your application, we recommend our SE1293.
@NorceCodine4 ай бұрын
Do you know if in the "dual bright mode" the continuous low-light is exactly half the brightness of the maximum brightness (i.e. when the motion sensor is activated), or its a lot less bright?
@GoodEarthLighting4 ай бұрын
What model # fixture do you have?
@rudysmachado57474 ай бұрын
Great vid’👍 our issue pertains to the nuisance of the light not obeying its settings. Namely, it turns on for quite short bursts, then turns off. So, of the 3 settings: day/night, duration and movement sensitivity, the duration of the light being on is pretty brief (set to max on time). Any suggestions? Thx💡 Rudy
@GoodEarthLighting4 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We need more details on your installation/settings. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@user-wl4wj1vp6x4 ай бұрын
Je viens de l'acheter et cela ne fonctionne pas. Je l'ai étendu mais pas coller encore. Dois-je le laisser brancher pour une charge? ??? aidez-moi à comprendre
@GoodEarthLighting4 ай бұрын
Les lumières doivent s’allumer une fois branchées. Veuillez communiquer avec le service à la clientèle au 1-800-291-8838 pour obtenir de l’aide. Nous sommes disponibles du lundi au vendredi de 8h30 à 17h00 CDT. Ou communiquez avec nous VIA sur notre site Web. goodearthlighting.com/contact-us
@AcidTechnoMan50005 ай бұрын
Schedule does not work. Light stays on all the time.
@GoodEarthLighting4 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@luberthalacey48315 ай бұрын
How to get the motion lights to turn off, and come on when there's a motion
@GoodEarthLighting4 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@user-cc7um8tb5p5 ай бұрын
Ño entiendo
@GoodEarthLighting5 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@zacharybeatty99525 ай бұрын
If you buy this light, you will wish you had not. I’ve had it for several months now and have spent combined hours connecting and reconnecting it. At a certain point, eating the $100 it cost and going and going and getting a different light has got to outweigh the ridiculous amount of time I’ve spent dealing with this one. Garbage product with no customer support.
@GoodEarthLighting5 ай бұрын
Thank you for the feedback. We are so sorry to hear you are experiencing an issue with one of your fixtures. Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@gordonlaroussini17356 ай бұрын
Here is a suggestion for an upgrade, which I would need. My existing light box is much closer to the wall on one end of the walk in closet. Your design assumes that the existing electrical box is centered on the ceiling. Consider adding additional electrical holes on either side of the screwed in frame for installations of off-center boxes. This would also include measuring how much space you would need from the wall to slide the light on to the frame. Sure, you can send me a unit after you add the changes. After reading the reviews, it should be Bluetooth and hold dimmable settings without having to go to the app each time. Are those features coming?
@GoodEarthLighting6 ай бұрын
Thanks for the feedback. We will share this with the appropriate departments.
@buzoff46426 ай бұрын
This light lasted 7 years, with light use about 4 hours a day. That's about 10K hours, not the 50K on their web page. I'd love to know why - hardware has not standardized a connector, to simply plug in a new fixture - this light company doesn't just sell replacements for the LED disk, rather than have to go through this new fixture replacement BS.
@GoodEarthLighting6 ай бұрын
Thank you for the feedback. We are so sorry to hear you are experiencing an issue with one of your fixtures. Unfortunately, since it is hard to pinpoint whether it is the LEDs are LED driver, we do not repair, we replace. We also do not offer repair services and most of our customers are unable to repaid themselves. Therefore, we replace instead of sending out parts. Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@ErnieMendoza-ep1eu6 ай бұрын
You might want to turn the power off before starting work.
@GoodEarthLighting6 ай бұрын
Yes. Wiring 101. Always turn off the power.
@workwithjuliemarie23446 ай бұрын
Flicker is terrible
@GoodEarthLighting6 ай бұрын
kzbin.info/www/bejne/fKDSnGiIhr2Eppo
@workwithjuliemarie23446 ай бұрын
Fell off the ceiling
@GoodEarthLighting6 ай бұрын
Make sure the fixture is properly attached to the bracket and that the locking fastener is used. kzbin.info/www/bejne/fKDSnGiIhr2Eppo
@Praise-God_Bless6 ай бұрын
thx praise God
@HowieD19756 ай бұрын
There is a red light blinking on the right side of the PIR sensor… what is that all about? My light is not shutting off
@GoodEarthLighting6 ай бұрын
The red light in the sensor is normal. It is the sensor detecting something. Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@AyoJayBird7 ай бұрын
I made a mistake spending 100$ and these cheap impossibly impractical lights
@GoodEarthLighting5 ай бұрын
Thank you for the feedback. We are so sorry to hear you are experiencing an issue with one of your fixtures. Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@KevinsHeaven7 ай бұрын
Do the connecting jumpers come in different lengths? I’m thinking I would need something shorter for a more custom fit with less hanging wire.
@GoodEarthLighting7 ай бұрын
They are available in 12, 18, 24, 36, 48, and 72 inches. Nothing shorter than 12. Nothing longer than 72.
@KevinsHeaven7 ай бұрын
Thanks for your reply. Quick question.… Does this specific fixture line come in 9 inch?
@ontee54937 ай бұрын
This doesn't work. Have tried SEVERAL times and the light remains on. Any other suggestions?
@GoodEarthLighting7 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@skytel247 ай бұрын
This app is junk
@GoodEarthLighting7 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@lesliemallory71807 ай бұрын
Beyond frustrated
@GoodEarthLighting7 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@lesliemallory71807 ай бұрын
How do I program all 8 undercabinet lights to dim or to turn off
@GoodEarthLighting7 ай бұрын
goodearthlighting.com/good-earth-lighting-app-tutorials Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@HeidiStLouis-xu2ox8 ай бұрын
I have this fixture - it has started flickering and dimming after 18 months. What causes this, and can it be fixed?
@GoodEarthLighting8 ай бұрын
There is no way to repair, but we can replace under warranty. Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@ebreedon8 ай бұрын
Anyone know what brands actually make working motion sensor lights? These days? I'm getting tired of replacing my lights.
@GoodEarthLighting7 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@ebreedon7 ай бұрын
@@GoodEarthLighting not at all relevant, robot
@DJSephEntertainment8 ай бұрын
Mine started to stobe and the motion sensor began flashing red. I tried the reset procedure without success. Is my light hopeless?
@GoodEarthLighting8 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@user-xn3lc3rn1e9 ай бұрын
Is there anyway to keep these on permanent when needed?
@GoodEarthLighting9 ай бұрын
If the fixture has a PIR sensor there is no way to permanently override it. Unless it has a switch control option on one of the dials/settings knobs.
@HugoCamacho-on8he9 ай бұрын
Thanks, Ray Romano?
@janascott6029 ай бұрын
Not impressed at all. Love your interior lights, but this is sad for a flood/security light
@GoodEarthLighting7 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
@frankielambardo92689 ай бұрын
Wow, this video was totally useless.
@darrellsullinssr250510 ай бұрын
The security light is set to detect motion, it remains on while set to dusk to dawn. PIR set at 24/7; Timer 2 mins; Range 60 feet. Light remains on all night. Can someone help?
@GoodEarthLighting9 ай бұрын
Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us