hi, what to do if i have the same e47 error in my Cruise 10 engine ?
@Lordlindef2 ай бұрын
Ao bad it cud not be wors
@olivierpochard24302 ай бұрын
I bought a Torqeedo Travel motor at the end of July 2023. I will never buy Torqeedo again. From the first uses I had an error code 30 (problem sending/receiving data between the battery and the engine) preventing the engine from starting... This problem is well known to Torqeedo. I followed the recommendations of Torqeedo support and tutorials (plugging and unplugging the cable several times so that the error disappears) all last season… It was stressful never being sure the engine was going to run... but it always started again after a few tries. This season I have the error code E30 again, but impossible to resolve the problem... I plug and unplug it dozens of times, I apply WD40 as recommended by Torqeedo but the blocking code does not disappear. I then contact Torqeedo support who directs me to an authorized reseller for maintenance. After receiving the motor, the latter tells me that Torqeedo does not apply the warranty on the pretext that a pin is broken on the cable (from plugging and unplugging 100 times, no doubt!!!). He tells me that I have to dismantle the entire engine, check the tightness, etc., all for the modest sum of 1000 euros, and without commitment of deadlines, the latter having no visibility on the availability of parts!!! (engine value 2349 euros). I follow up with Torqeedo support who doesn't want to hear anything. Yesterday the dealer contacted me to tell me that he is stopping business with Torqeedo, that I must pay shipping costs to recover my engine which is still out of service. And Torqeedo is still absent. So a piece of advice: avoid this brand, don’t buy Torqeedo!!!! Zero quality, zero service, no respect for “promises”, no consideration for the customer. There are a whole bunch of other brands and engines that are much more quality. Ps: I have a hybrid boat and I have always praised electric technologies...
@olivierpochard24302 ай бұрын
I bought a Torqeedo Travel motor at the end of July 2023. I will never buy Torqeedo again. From the first uses I had an error code 30 (problem sending/receiving data between the battery and the engine) preventing the engine from starting... This problem is well known to Torqeedo. I followed the recommendations of Torqeedo support and tutorials (plugging and unplugging the cable several times so that the error disappears) all last season… It was stressful never being sure the engine was going to run... but it always started again after a few tries. This season I have the error code E30 again, but impossible to resolve the problem... I plug and unplug it dozens of times, I apply WD40 as recommended by Torqeedo but the blocking code does not disappear. I then contact Torqeedo support who directs me to an authorized reseller for maintenance. After receiving the motor, the latter tells me that Torqeedo does not apply the warranty on the pretext that a pin is broken on the cable (from plugging and unplugging 100 times, no doubt!!!). He tells me that I have to dismantle the entire engine, check the tightness, etc., all for the modest sum of 1000 euros, and without commitment of deadlines, the latter having no visibility on the availability of parts!!! (engine value 2349 euros). I follow up with Torqeedo support who doesn't want to hear anything. Yesterday the dealer contacted me to tell me that he is stopping business with Torqeedo, that I must pay shipping costs to recover my engine which is still out of service. And Torqeedo is still absent. So a piece of advice: avoid this brand, don’t buy Torqeedo!!!! Zero quality, zero service, no respect for “promises”, no consideration for the customer. There are a whole bunch of other brands and engines that are much more quality. Ps: I have a hybrid boat and I have always praised electric technologies...
@davidzoltan52632 ай бұрын
I dream about one day that you’ll launch on the market a « Torqeedo Cruise model 15kw (48v) outboard». Hope that you’ll make my dream true. My project is to create a solar boat.
@johansen10043 ай бұрын
Torqeedo und Service :))) in Deutschland läuft eine nichts sagende und nicht helfende telefonische Ansage, die sogar zwischen 12:00 - 13:00 Uhr ansagt, daß man außerhalb der Öffnungszeiten angerufen hätte :))) unverschämter geht es wohl kaum. Helfen tun sie einem auch nicht, im besten Fall darf man für kaputte Teile z.B. Akkus als sogenannten entgegenkommen fast den vollen Preis bezahlen. Ich werde nie wieder einen Torqeedo kaufen.
@miguelavello74933 ай бұрын
This is awesome !!! Specially now in the 2024's
@rafapeplinski19413 ай бұрын
Witam można jakiś kontakt do Pana?
@wlcrawford44203 ай бұрын
Does this apply to a Cruiso 3.0 motor as well?
@michellecunningham55174 ай бұрын
Why doesn’t this motor tilt all the way out of the water?
@_The_Yeti4 ай бұрын
What if my batteries are all brand new and all connections are clean and it's still throwing the e43 code what next?
@hellapellanyc64657 ай бұрын
Hi I have a Power 26-104 Battery from 2016, from the literature I've read I have lost about 32 percent of capacity now. How do I get a replacement battery?
@TheDummytoto8 ай бұрын
Hi again.....Is B&G screen the only monitoring screen compatible with Torqeedo or by instance a Raymarine Axiom + would work as well? Thx.
@moimeme346810 ай бұрын
Hi, the prop on my 1003 seemed not tighten enough. but when I use a wrench and hold the prop, it is the axis that turn... am i doing something wrong ? thanx
@markybolton10 ай бұрын
how much electricity is needed to power it?
@johnwright45610 ай бұрын
Can it be charged by solar panel?
@sharonbraselton430211 ай бұрын
buy it
@Quentindanieljones Жыл бұрын
❤❤❤
@Quentindanieljones Жыл бұрын
❤❤❤
@jonasf4065 Жыл бұрын
So still no video on the cruise with remote steering...
@TORQEEDOGmbH Жыл бұрын
Thank you for your patience! We'll be sure to cover cruising with the Cruise 6.0 and remote steering in an upcoming video.
@raymondcarnevali6416 Жыл бұрын
I have a 4.0 on an Electric series Bennington, yesterday I was running it and stopped at a neighbors dock to pick them up. When they pushed me back I discovered I had no power and an E30 code . I paddled back to my dock recalibrated the remote throttle and the E30 code is gone but now I have a E23 code and a E07 code. The prop will make one click sound and not turn I throttled off and on a few times and the Prop started to shake but not turn. And thoughts what I can try? I did disconnect the small cable connection to the remote throttle near the motor and sprayed it with WD40 but nothing changed.
@TORQEEDOGmbH Жыл бұрын
Hello, We're sorry to hear about the issues you're facing with your Torqeedo Ultralight motor. The error codes E30, E23, and E07, along with propeller concerns, can be a bit tricky, but here are some steps to try: 1. Check Propeller and Shaft: Look for damage or blockages that might be affecting the propeller's movement. Ensure everything is aligned properly. 2. Inspect Connections: Examine all wiring and connections, ensuring they're secure and not corroded. 3. Battery Health: Make sure your battery is fully charged and in good condition. 4. Power Cycle: Disconnect the battery, wait a few minutes, and reconnect it to reset the system. 5. Manual and Support: Consult your manual for specific troubleshooting. If issues persist, contact Torqeedo's support for expert help. Prioritize safety and reach out for professional help if needed. We hope this gets your motor running smoothly again. Best regards, Torqeedo Team
@raymondcarnevali6416 Жыл бұрын
Thank you I will double check the items you suggested @@TORQEEDOGmbH
@benlevy166410 ай бұрын
I have been fighting with e30 and e32 ever since I bought my torqeedo travel 1103. I tried to get in touch with the torqeedo representative in Spain but never got a reply. A chandlery owner and vendor tried as well but wasn’t successful either. I then tried again in the Caribbean (Martinique from memory) but likewise, never got a reply. I am now in Panama and it stopped working again. This time, nothing seems to clear the error message… I let you guess who satisfied i am with this product and customer support
@mikeauton72249 ай бұрын
I have also had endless problems with my Travel 1103! Most of the time, I have been unable to use it for one reason or another. First it was the tiller that was letting water into the screen, they eventually agreed to replace it. Now I have this E30 error and there is nothing I can do to clear - tried everything!! @@benlevy1664
@EncountersUSA Жыл бұрын
My propeller is completely attached to screw. I took nut off and it just spins with propeller. Should I wack it with a mallet?
@TORQEEDOGmbH Жыл бұрын
Hello EncountersUSA! It sounds like your propeller is stuck on the shaft. Before attempting to use a mallet or hammer, I'd recommend trying the following steps: 1.Check for any visible obstructions or debris that might be holding the propeller in place. 2.Try gently wiggling the propeller by hand to loosen any blockages. 3. If you decide to use a mallet or soft hammer, do so with caution. A forceful hit could damage the propeller or the shaft. 4. If that doesn't work, consider using a lubricant or rust remover. If you continue to face issues, we advise reaching out to our customer service. You can contact them at: T +1 (815) 444 8806 / [email protected]. Safety first!
@hellishmovie Жыл бұрын
Thanks. Needed to buy a wrench set for £30 to get prop off, and now see that shear pin is broken and back of propeller is damaged so need to buy a new one for £100. However still better than sending off to service centre. Thanks again! 🙂
@TORQEEDOGmbH Жыл бұрын
Dear hellishmovie, Thank you so much for your feedback. We're sorry to hear about the broken shear pin and damaged propeller on your Torqeedo engine. We appreciate your understanding that these incidents can occur and are pleased to know you found value in our instructional video on how to remove the propeller. We hope that your new propeller will bring you many hours of smooth boating. Best regards, Your Torqeedo-Team
@chikken_soup Жыл бұрын
were the master cabin berths turned around solely to accommodate the batteries?
@TORQEEDOGmbH Жыл бұрын
Hello thanks for your question. Unfortunately, the online team doesn't possess detailed information regarding your question. However, you can visit the website "www.moonwave.com/" to get further assistance as they will be happy to help you.
@dancarter4826 ай бұрын
No, it's a Nigel Irens design, they're not all hybrids.
@brokeandbrokenbikes9272 Жыл бұрын
Hey there! Love the project, and I am looking to build a concept of the small idea, but larger, to do deliveries to remote boat access communities in Canada. I would love to have a word with you on how you built this amazing boat and what I could learn from your awesome project! Everything from build materials to your automated system and gps tracking etc
@TORQEEDOGmbH Жыл бұрын
Hi there, brokeandbrokenbikes9272! Thank you so much for your kind words and enthusiasm about our project! We're thrilled to hear that you love what we've built. We'd be more than happy to help you out with your concept of delivering to remote boat access communities in Canada. To ensure you get in touch with the right colleague who can provide you with detailed information and guidance on your project, we recommend filling out the contact form on our website. By doing so, you'll be directly connected with the appropriate team member who can address your specific needs and answer all your questions. Here's the link to the contact form: www.torqeedo.com/us/en-us/dealers/commercial-use.html Feel free to provide as much detail as you can about your project, including your requirements, goals, and any specific features you're looking to incorporate. This will help us tailor our response to best assist you in bringing your awesome idea to life! We're looking forward to hearing from you and being a part of your exciting journey. Let's make waves together! 😊🌊 Best regards, Your Torqeedo Team
@sadaftracy9972 Жыл бұрын
What’s the fix for e47
@TORQEEDOGmbH Жыл бұрын
Unfortunately, in this case, the motor must be inspected either by us directly or by one of our certified service partners. www.torqeedo.com/en/stores
@johnpenson8801 Жыл бұрын
Doesn’t clear despite cleaning all contacts. Gives you no confidence in using his device
@TORQEEDOGmbH Жыл бұрын
Dear johnpenson8801, Thank you for your comment regarding the Torqeedo Travel Motor E 33 featured in our service video. We understand your concern about the communication error despite cleaning all contacts. We apologize for any inconvenience caused and would like to assure you that we take these matters seriously. To regain your confidence in our device, we recommend thoroughly cleaning the motor and battery contacts and ensuring secure connections. If the issue persists, our dedicated customer support team is available to assist you further at www.torqeedo.com/en/stores?service=true. Thank you for your patience and understanding. We are committed to providing exceptional customer service and resolving any issues promptly. Best regards, Torqeedo Customer Support
@johnpenson8801 Жыл бұрын
@@TORQEEDOGmbH Thank you. I have cleaned the contacts and the motor works without an error message three times out of four connections. This is despite taking great care to fully insert the plug before tightening. Given that users could be trying to build the engine in a seaway I would humbly suggest the plugs are changed with a larger and stronger plug connection. Especially the one on the tiller arm. I will contact you again if these problems persist
@TheSloopOrion Жыл бұрын
I see no mention of an anode. Where would I see that?
@tqfield-service Жыл бұрын
Hello, anodes are mentioned in the manual and are simply screwed onto the shaft, media.torqeedo.com/downloads/manuals/torqeedo-Travel-manual-DE-EN.pdf and can be purchased on out webside or any Service Partner or Reseller. www.torqeedo.com/us/en-us/products/accessories/anodes See you on the water!
@michelacasule4714 Жыл бұрын
👍👍👍👍
@CatTrashRacing Жыл бұрын
How many batteries?!
@TORQEEDOGmbH Жыл бұрын
Hello & thank you for your comment! To find information about the number of batteries used in the Tornado 6m ZERO-E, please visit the Tornado Boats website at www.tornado-boats.com/electric-boats/. They provide detailed specifications and technical information about our boats. Let us know if you have any more questions!
@davidzoltan5263 Жыл бұрын
Bonjour Torqeedo, Supposons que je souhaite acquérir 4 batteries "48-5000" pour mon projet de bateau solaire, dois-je associer obligatoirement à l'installation 4 chargeurs rapides ou puis-je connecter aussi un seul et unique chargeur rapide aux 4 batteries ? Charger les 4 batteries simultanément en 2900w est suffisant pour moi. Je n'ai pas besoin de pouvoir recharger plus vite. Merci d'avance pour votre réponse, cela pourra faire avancer la concrétisation de mon projet. Cordialement
@TORQEEDOGmbH Жыл бұрын
Bonjour Dávid, Merci d'avoir pris contact avec nous. Pour obtenir des informations plus précises concernant votre projet et la compatibilité des batteries "48-5000" avec votre configuration, nous vous recommandons de contacter directement notre service clientèle. Ils seront en mesure de vous fournir des conseils et une assistance adaptés à vos besoins. N'hésitez pas à envoyer un e-mail à ([email protected]) ou à consulter notre site web (www.torqeedo.com/fr/service-client/contactus.html) pour obtenir les coordonnées de contact. Nous sommes impatients de vous aider dans votre projet. Bien cordialement, L'équipe Torqeedo
@djdokman290488 Жыл бұрын
who designed the boat? Love it!
@TORQEEDOGmbH Жыл бұрын
Hello Maxime, thanks for your question! We appreciate your feedback. Indeed, it is a beautiful boat crafted by the talented artisans at Rivers and Tides. For more information about their work, you can visit their website at www.riversandtides.de/.
@lacelotte7385 Жыл бұрын
Came here to see if this would be any good for my H-Boat and first clip is with a H-Boat. Sold!
@TORQEEDOGmbH Жыл бұрын
Hello Lacelotte! We're glad to hear that you found a video featuring the H-Boat, which helped you make a decision. We believe that our product will be a great fit for your H-Boat, and we're confident that you'll enjoy the performance and reliability it offers. If you have any specific questions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, The Torqeedo Team
@rafaellopezvasquez3155 Жыл бұрын
Es muy interesante, quisiera tener más información
@TORQEEDOGmbH Жыл бұрын
Hola Rafael, gracias por tu comentario. No dude en visitar nuestra tienda para obtener más información: www.torqeedo.com/es/productos/fuerabordas/travel
@TORQEEDOGmbH Жыл бұрын
Electric drives can be highly efficient, with Torqeedo motors achieving efficiencies of 90% or more! Our Cruise motors are able to convert a high percentage of the electrical energy they consume into mechanical energy to propel the boat, whereas combustion engines lose a significant amount of energy as heat. In addition, electric motors are able to deliver instant torque, providing quick and responsive acceleration. Cruise motors come in tiller-steered, remote-steered and fixed pod models from six- to twenty-horsepower-equivalents - visit Torqeedo.com to learn more.
@TORQEEDOGmbH Жыл бұрын
Join the Sustainable Revolution - Explore Torqeedo Outboards at www.torqeedo.com/en/products/outboards/cruise
@pageba2010 Жыл бұрын
What green boat is that in the video?
@TORQEEDOGmbH Жыл бұрын
Hello, thanks for your question. Its a Kraller A54.
@Manu-Pro Жыл бұрын
How much do they cost
@TORQEEDOGmbH Жыл бұрын
Hello, thanks for you question! For the whole Cruise lineup please have a look at our online-shop: www.torqeedo.com/us/en-us/products/outboards/cruise
@TampaBayYak Жыл бұрын
Where can I find a charger for the spare battery ?
@TORQEEDOGmbH Жыл бұрын
@Eric Lawson: The charger for our Travel can be found on our accessories page. Depending on which Travel motor you have, either the 40 W or 90 W charger is suitable. www.torqeedo.com/en/products/accessories/charging-equipment Best, Torqeedo
@TampaBayYak Жыл бұрын
Would the 40w work with the ultralight 403A?
@goproracertv Жыл бұрын
Can this be used as a leisure battery and be charged by solar pannels
@TORQEEDOGmbH Жыл бұрын
Hello, thanks for your question. Yes it is possible to use the Power 24-3500 as a leisure battery for different use cases. For this the on/off button is required: www.torqeedo.com/en/products/accessories/cables-and-steering/on-off-switch-for-power-24-3500--power-26-104-/2304-00.html
@tamasbrunecker4946 Жыл бұрын
Powerful Video! Love it
@TORQEEDOGmbH Жыл бұрын
Thank you!
@thomaslee3 Жыл бұрын
my propeller won't come out! help!
@thomaslee3 Жыл бұрын
@@TORQEEDOGmbH hello, the shearing pin got twisted around inside the propeller when I hit a rock and one of the propellers fell off. We had to cut the propeller off with a saw and then pry it out piece by piece.
@TORQEEDOGmbH Жыл бұрын
@@thomaslee3 Hello please send us some photos / video to [email protected] so we can help you.
@yoyoke12 жыл бұрын
I have 503 and it stop working so I did this with it kzbin.info/www/bejne/g4HXk3qja6mUjrc
@TORQEEDOGmbH2 жыл бұрын
Awesome project! Thanks for sharing the video and as you mentioned in it, we don't recommend trying this at home :)
@OVER-bENGINEERED2 жыл бұрын
Do you have some videos of the new cruise 6.0 where we can hear it running?
@TORQEEDOGmbH2 жыл бұрын
Hello, thanks for your comment. At the moment we don't have videos produced by us but there are some on youtube: kzbin.info/www/bejne/nISbZ42gor6he6c
@qq842 жыл бұрын
Hat der Akku auch eine Lagerstellung, in der der Ladestand automatisch auf 50% abgesenkt wird und eine Ladestandsanzeige direkt am Akku? Damit ließe sich die Haltbarkeit, vor allem beim Lagern, erheblich verlängern.
@TORQEEDOGmbH2 жыл бұрын
Vielen Dank für das Interesse. Der Akku verfügt über keine automatische Lagerstellung bzw. Ladestandsanzeige am Akku. Fahren Sie den Akku auf 50-60% runter, schalten Sie ihn aus und lagern Sie ihn anschließend so ein. Um den Ladestand des Akkus zu überprüfen, können Sie die Pinne anstecken und darüber den Akku einschalten: über das Display auf der Pinne können Sie dann den Ladestand sehen.
@catesolarcatamaran2522 жыл бұрын
Hi. I own the cruise 4.0 is the 6.0 as noisy from the planetary gear as the 4.0?
@tqfield-service2 жыл бұрын
Hello Mr Schmolker the New Cruise 3.0 and Cruise 6.0 ship with optimized helical gears so they are significantly quieter than Cruise 2.0 and Cruise 4.0. When using them on your boat you will mainly hear the rushing water. Best regards TQ Service
@catesolarcatamaran2522 жыл бұрын
@@tqfield-service would have been so awesome to know before I purchased the 4.0
@OVER-bENGINEERED2 жыл бұрын
Yea I would have to hear it too. I can hear the older motors from hundreds of feet away with gear whine.
@Carlcra2 жыл бұрын
Where can I find the propeller protection he got
@TORQEEDOGmbH Жыл бұрын
Hello, thanks for your comment and patience. The best would be to ask the team of Wilderness river tours directly. Here ist he link to their website: www.riveradventures.com/
@abbaby5552 жыл бұрын
He's got the perfect use for that motor
@TORQEEDOGmbH Жыл бұрын
Absolutely! Our travel motor is engineered to excel in adventurous use cases, providing reliable performance for those seeking unforgettable experiences.
@stefangabler34692 жыл бұрын
Greetings from probably much larger and more crowded Smith Mountain Lake. Private as in you have to own property there to access it? Great Video in any case, thank you!
@MarkPingel2 жыл бұрын
You guys should sponsor Money Pit Boating’s channel. They need a new electric motor BAD!
@TORQEEDOGmbH2 жыл бұрын
Hello Mark, thanks for the tip. The channel looks interesting!