This no longer exists?

Great insights indeed!!

Tq

Where the export will go

The video cuts off after 1:21

How to make agent availability automatic ?

1:02

I work for Nordstrom currently and can’t wait to read this book. Thanks for the review!

Try practically, nothing works. Indian customers are highly unreasonable and tight on price.

Hi, Is it possible to export the conversations that the different agents had with the clients?

Hlo mam i have an intrrview for the chat service within a week will you please assist me .give some question and answer of the interviewer that they ask

thank you for tips, it's important to stay calm, it's better to end conversation than saying something bad to difficult customer

Thank you

Would be helpful to also show the full cycle from a service being requested to a ticket being created and the request fulfilled.

Thank youuuuuu ❤️

Would be helpful to show how to test the new workflows are working correctly.

TLDR: Subscribing to the newsletter will provide updates and news. 1. 00:00 📰 Subscribe to the newsletter for updates and news.

Yoiu are full of it and totally out of reality , time to get down to reality , Am I being unreasoinable let the people be the jyudge not someone hidding behing a smart phone , Here it is while dealing with a major corporation , I got severely hurt due to their deffective product and workmanship , after 6 months they are hidding behind the blame game it is the vendors fault and responability and shut me down , am I being difficult , I just avoided the wheel chair and have life time disabilities , am I being difficult for asking them to deliver what I paid for ? you can waves your hands as much as you want it will not change the facts . it is not being difficult , let see the day this happen to you and your cronies

Hi how are you. I want to start live chat support. May i know how to get clients?

I can't seem to delete agents, You changed delete icons to settings Icons. How do I navigate this. This is frustrating

But how do I forget a number of requesters at the same time?...I have more than 100 users that I need to forget.

Thanks

Is there any way to recover deleted tickets?

i have two freshsales organisations. can i connect them and use the same leads ?

how can i export leads into my other freshsales company

How to generate report with total numbers instead of percentage?

yes live chat process is most wonderful platform for us where we can interact to our customers and resolve their queries immediately.

Are there logs to know which ticket/action caused the failure?

I am Divya too ✌🏻✌🏻 Hii Divya

Is chat process easy mam??

9 tips to slaving better

What about tickets with required fields such as email, description, etc... ?

Video cuts off before completion.

Good Day. Can we get an idea of how to do this with the current version of Freshdesk?

Is it possible to export all tickets, and not just 30 days at a time?

This does not provide any details of the agent and user interactions - to identify resolutions or anything?

Wow

This information does not work in Freshdesk Enterprise in 2023. When I click on the Tickets menu, I do not have the List and the Board items displaying when I have the Mouse over the Tickets menu as it suggests at 35 seconds into the video. If you could update this that would be great.

The information presented is both informative and of exceptional quality... :)

Thank you!

Remember this. Listen to the rant then politely say, “I am so sorry to hear that and all of your concerns are valid, let me see what I can do for you. If you don’t mind, can I put you on a brief hold to while I do the case study to figure out the best course of action?” Put the asshole on hold.

Your reading skills Is really good

Thank you

Thank you

Very well explained. Thank you!