New community engagement hack
15:58
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@viennared77
@viennared77 26 күн бұрын
Carmen love your videos and could not have come at a more important time!
@CommunityCoachCarmen
@CommunityCoachCarmen 25 күн бұрын
So happy to hear that my videos are helpful!
@Aynelson
@Aynelson 28 күн бұрын
Hi, I will like to help you edit your contents, how can I get in touch with you?
@jmandragons85
@jmandragons85 Ай бұрын
Can you get me one of those people that I can talk to in discord about these bots about what I am doing and help me with it
@ibitoyefaith-toddyxtra8913
@ibitoyefaith-toddyxtra8913 Ай бұрын
I am just starting my career as a community manager, i love your story. I have subscribed so I can stick around for more.❤❤🙏
@Smithereens007
@Smithereens007 Ай бұрын
Fabulous information; thank you! I found that the music at the end made it challenging to hear all that you were saying but thank you nevertheless!
@Youtube_Expert100
@Youtube_Expert100 2 ай бұрын
Why aren't your video views increasing? And not reaching people? The reason is: 1. Your video is not being SEO properly 2. Your video is not reaching the right people 3. Not using video hash tags properly 4. Not sharing the video on social media There are a few more reasons. That's why your videos are limited to your channel. Can't get out In a word, your video is awesome. Such videos are in great demand. If you do these things correctly. Hopefully, you will get a lot of visitors. I can help with that. My info is on this very channel I'm using to comment.
@kwoerd
@kwoerd 2 ай бұрын
👍🏻👍🏻 liked, ❤ loved, and ✅ subscribed! Keep up the good work!
@dancasas-murray
@dancasas-murray 2 ай бұрын
This looks neeeat-o! It made me want to start a project just so I could mess with it lol.
@CommunityCoachCarmen
@CommunityCoachCarmen 2 ай бұрын
The product demo itself is really quirky (they included an interesting storyline about a guy trying to sabotage/take over the company) and it's easy to play around with in the browser. Highly recommend giving the demo a go!
@PhantomRaspberryBlower
@PhantomRaspberryBlower 2 ай бұрын
The music at the end of the video whilst you are talking is outrageously distracting
@AndyFriday
@AndyFriday 2 ай бұрын
Thank you very much for the deep dive into swarm Carmen! :) Question: Can all users in swarm go LIVE as well (as they can in facebook groups)? Or do they have to record a video in-app? So far with ALL community platforms I found (except facebook) this is the problem: Users cannot go live. Only the admin. You talked about people being video-shy. What I have seen with our community members is: When they RECORD a video they often re-record because they think it is not good enough. We have seen that people who are video shy have learnt to overcome their fears the fastest, by just hitting the LIVE button and having to speak whatever comes to mind - compared to recording video. Do you know of any platform that has this feature, just like facebook has?
@CommunityCoachCarmen
@CommunityCoachCarmen 2 ай бұрын
Swarm says you can host live events and it keeps the recording so people who couldn't attend live could watch it later. It may be your best option - the only thing to be wary of is this platform prices for smaller live sessions (so if you wanted to host for more than 150 members in a live session you're at the higher price tier of $339/month but that also includes being able to white label everything and have your own app etc. Hope that helps - if you want more information or to see what live looks you can scroll down their website until you get to their live session section swarm.to/coaching
@CommunityCoachCarmen
@CommunityCoachCarmen 2 ай бұрын
Oh and just to reply to the video shy part of your comment - this platform definitely will help them as it's SO simple to use, it feels very similar to "live" features where people just talk and then send it off (everything feels seamless) - I think with the right community setup you could have members loving using this platform. Happy to chat more, feel free to DM me on twitter x.com/acommunitycoach
@AndyFriday
@AndyFriday 2 ай бұрын
@@CommunityCoachCarmen Thank you so much Carmen! Really appreciate the effort you put into this video and your reply :)
@invictvs-productividad
@invictvs-productividad 2 ай бұрын
Im looking to ai coaches for my community to replace humans. This can do that? Or similar? Thanks
@CommunityCoachCarmen
@CommunityCoachCarmen 2 ай бұрын
It could potentially help you with it although at this stage I would definitely be encouraging heavy oversight by actual coaches to see how well the tool performs first. But in theory - you could feed the tool all the necessary information, how to respond to specific types of questions etc and it will automatically respond.
@invictvs-productividad
@invictvs-productividad 2 ай бұрын
@@CommunityCoachCarmen thanks!!
@mmallen1123
@mmallen1123 2 ай бұрын
You have great information. Thank you for sharing, I look forward to following you, five. Martha Allen
@CommunityCoachCarmen
@CommunityCoachCarmen 2 ай бұрын
Thank you for supporting me!
@kingivannie
@kingivannie 2 ай бұрын
Delete this immediately, you are causing lack of Jobs
@CommunityCoachCarmen
@CommunityCoachCarmen 2 ай бұрын
Sorry you feel threatened by this, the best cause of action is to get ahead of AI instead of hoping it doesn't exist. Wish you all the best.
@parthiban-pm4hg
@parthiban-pm4hg 3 ай бұрын
Any demo for how to use this POAP???
@CommunityCoachCarmen
@CommunityCoachCarmen 3 ай бұрын
POAP released their own tutorial video here: kzbin.info/www/bejne/gnarZoOOiLOmqK8
@denvercyberhub754
@denvercyberhub754 3 ай бұрын
am a newbie in web 3 and I need the experience in community management please help me get projects for me. I'll work for free I just need the experience. Internships
@CommunityCoachCarmen
@CommunityCoachCarmen 3 ай бұрын
My best advice is to join communities you are passionate about, participate as much as possible, add as much value as you can to the project and then reach out to the community team or founders and express your interest in working for them. There will be a lot of projects that would be happy to have you - you just need to prove your worth. Good luck!
@katietark
@katietark 3 ай бұрын
Are you going to cover Swarm?
@CommunityCoachCarmen
@CommunityCoachCarmen 3 ай бұрын
I'll cover it in a separate video! If there's anything you'd like me to cover specifically let me know. Thanks
@TheHaribols
@TheHaribols 4 ай бұрын
How much one earn
@CommunityCoachCarmen
@CommunityCoachCarmen 3 ай бұрын
It really varies depending on many factors. I've seen roles that pay anywhere from $45K USD per annum for junior roles or roles in small startups to well into the 6 digits (senior roles I've seen for $300-600K USD per annum for large companies).
@judeugwu-c2p
@judeugwu-c2p 4 ай бұрын
Thanks for sharing you story I want community management as a career but I don't know how to go about it
@CommunityCoachCarmen
@CommunityCoachCarmen 4 ай бұрын
Check out this newsletter I wrote - at the end I give some more tips on how to get into community management communitycoach.beehiiv.com/p/save-time-sanity-moderating-toxic-comments
@sociallyconstructedonline
@sociallyconstructedonline 5 ай бұрын
I am DEFINITELY very interested in hearing a bit more about people's use of this tool especially where it pertains to these questions: " What is the rate of moderator-intervention incidents you've had to make before and after the ML/AI changes occured online (late April 2023 forward)?" Specifically: - Has it gone up for you? Has it gone down? - Have content- and ad-moderation moderation types usurped contributor-moderation interventions? - Have you seen higher or lower rates of bot traffic? What kind? - Have you had to implement any new features to deal with these trends? I think especially in the web3 space we really need to take time to answer these questions as we implement. the implementation pathway for ALL technology, tools, and solutions will always be, "benchmark what you are doing now, forecast how the tool will change things, build your implementation process around that, ad then review whether it worked or happened." Sidenote: It bothers me that they use the word 'copilot' following the gethub fiasco XD
@CommunityCoachCarmen
@CommunityCoachCarmen 5 ай бұрын
It would be interesting for sure to have a report on this! The challenge is the tools are so new (and constantly being improved) that I'm sure it will take time to figure out the answers to these questions, but that doesn't mean we shouldn't be analysing and trying to figure it out!
@sociallyconstructedonline
@sociallyconstructedonline 5 ай бұрын
@CommunityCoachCarmen Yeah, but most people using these tools don't know how to measure without the tool either. They can't Benchmark and forecast, and they don't implement these things consistently or slowly. Even if they did measure, I'd find the data dubious. :/
@abrahamdominicnewton
@abrahamdominicnewton 5 ай бұрын
Wow That's cool 😎
@CommunityCoachCarmen
@CommunityCoachCarmen 5 ай бұрын
Yeah anyone with a Discord community should check it out to see if it could be useful to them!
@chrisyelabanilla6457
@chrisyelabanilla6457 5 ай бұрын
Love it! 💞
@CommunityCoachCarmen
@CommunityCoachCarmen 5 ай бұрын
Thank you - glad to hear that!
@CommunityBuilder.
@CommunityBuilder. 5 ай бұрын
Amazing content! Thanks for sharing the resoruces. I am a up coming community manger looking for best pratices when helping build these online spaces. I would love to further connect! Thanks
@CommunityCoachCarmen
@CommunityCoachCarmen 5 ай бұрын
Great to hear! Feel free to connect on Twitter I'm @acommunitycoach
@sahilmasseyvoiceovers8686
@sahilmasseyvoiceovers8686 5 ай бұрын
Hey, amazing content! Just noticed a glitch in the audio. It was only audible on the left earphone.
@CommunityCoachCarmen
@CommunityCoachCarmen 5 ай бұрын
Oh no! Thanks for your feedback on this. I had experimented with a new AI tool to improve the audio ironically - but I guess it turned my stereo into mono settings! I'll make sure to test using headphones next time before publishing!
@CommunityCoachCarmen
@CommunityCoachCarmen 5 ай бұрын
I figured out the issue - should be gone for the next video! Thanks again
@OceanFriends
@OceanFriends 5 ай бұрын
A big thank you!
@CommunityCoachCarmen
@CommunityCoachCarmen 5 ай бұрын
You're welcome!
@Shd0710
@Shd0710 6 ай бұрын
This was really good. Thank you. What do you use to record? How do you get your background like that😊
@CommunityCoachCarmen
@CommunityCoachCarmen 6 ай бұрын
Thanks! I can't recall exactly which tool I used for this video but I do use Mmhmm studio along with recording using a green screen behind me. Otherwise I record separately (one on me and screen recording) and then stitch together in editing. Hope that helps!
@Shd0710
@Shd0710 6 ай бұрын
@@CommunityCoachCarmen Appreciate the response. Thank you
@sarahwaller96
@sarahwaller96 7 ай бұрын
Hey Carmen, if there another platform I could contact you on. I am growing a community and would love to get your input.
@CommunityCoachCarmen
@CommunityCoachCarmen 7 ай бұрын
Hi Sarah, thanks for reaching out! You can contact me via Twitter/X twitter.com/acommunitycoach
@TeenCandy12
@TeenCandy12 7 ай бұрын
This is soooo good ❤❤!
@CommunityCoachCarmen
@CommunityCoachCarmen 7 ай бұрын
So happy to hear that!
@AyeeAaa
@AyeeAaa 8 ай бұрын
Is altdentifier safe and what happens if u give your email / account to altdentifier can the discord mods hack u or get your ip
@CommunityCoachCarmen
@CommunityCoachCarmen 8 ай бұрын
I personally haven't used altdentifier so I'm not familiar with it. I'd recommend doing some more research on any discord bot before installing and speak with a discord security professional if you have concerns.
@B4DPLAYS
@B4DPLAYS 9 ай бұрын
I was playing cs2 and then discord tts start and say weird things. For one moment i think the enemy was hackers and play with ip , also i disable it after i format pc . Can you explain
@CommunityCoachCarmen
@CommunityCoachCarmen 8 ай бұрын
I'm sorry to hear your experience, I am not sure exactly what has gone on but here's more info about TTS that may help support.discord.com/hc/en-us/articles/212517297-Text-to-Speech-101
@B4DPLAYS
@B4DPLAYS 8 ай бұрын
@@CommunityCoachCarmen i figured out , after a month discord was having probs with their servers , i thought to reinstall the app with factory default settings then from some servers i joined they just playing with tts and thats all xD
@SenseiSTEM
@SenseiSTEM 9 ай бұрын
Thank you for sharing😊
@CommunityCoachCarmen
@CommunityCoachCarmen 8 ай бұрын
Thanks for watching!
@annettehickman8263
@annettehickman8263 10 ай бұрын
That is super helpful, do you think a new business without 24/7 coverage can address or respond enough for people to not feel left out?
@CommunityCoachCarmen
@CommunityCoachCarmen 8 ай бұрын
It depends on a variety of factors. Do people need a response ASAP? It's important you manage expectations according to what you can handle. Be as transparent as possible i.e. "It may take us 48 hours to respond as we are a small team, but if it's urgent please contact us at xyz". This type of messaging is key so people are not surprised if they don't get a response asap. It may also be helpful to create more resources made available to the community so they can "self serve" themselves better if you don't have enough resources to manage a community 24/7.
@RobSchwartzCoaching
@RobSchwartzCoaching 10 ай бұрын
Good stuff Carmen!
@freemangordon9021
@freemangordon9021 11 ай бұрын
Just thank you, u made my life easier.
@CommunityCoachCarmen
@CommunityCoachCarmen 10 ай бұрын
Glad I could help!
@dehbrar
@dehbrar 11 ай бұрын
Thanks Carmen!
@CommunityCoachCarmen
@CommunityCoachCarmen 11 ай бұрын
You're welcome!
@yusufg9674
@yusufg9674 11 ай бұрын
It’s so nice to see you back Carmen! I really missed those value packed videos. Awesome as always! Please keep going. You’re doing such a great job ❤
@CommunityCoachCarmen
@CommunityCoachCarmen 11 ай бұрын
Thank you so much for your kind words! Really appreciate your comment it means a lot!
@vicbarreto2866
@vicbarreto2866 11 ай бұрын
Awesome, thank you Carmen. I hope you are well!!
@CommunityCoachCarmen
@CommunityCoachCarmen 11 ай бұрын
Thank you! I've been doing really well, definitely been spending more time "getting inspired" lately but excited to keep sharing my learnings here. Appreciate your kind comment and support here :)
@StockFxTradingAcademy
@StockFxTradingAcademy Жыл бұрын
How to build a resume for this?
@CommunityCoachCarmen
@CommunityCoachCarmen Жыл бұрын
This is a great resource web.archive.org/web/20230206132244/cmxhub.com/how-to-write-a-great-resume-and-cover-letter-for-community-managers/
@bosoyekehinde160
@bosoyekehinde160 Жыл бұрын
Thank you so much for this 33:06
@Charlie-fx5vs
@Charlie-fx5vs Жыл бұрын
Excellent content. You pointed out some things that I didn't know, and am now glad I know. Thank you so much.
@dehbrar
@dehbrar Жыл бұрын
Thanks for sharing your Story Carmen!
@cynthia_amaechi
@cynthia_amaechi Жыл бұрын
👏👏👏👏👏👏
@umaamahhussaini4713
@umaamahhussaini4713 Жыл бұрын
U just earned a subscriber
@CommunityCoachCarmen
@CommunityCoachCarmen Жыл бұрын
Thanks for your support :)
@Mr__ZED
@Mr__ZED Жыл бұрын
Great story and valuable info. Thank u
@CommunityCoachCarmen
@CommunityCoachCarmen Жыл бұрын
Glad you found my story useful! Thanks for your support.
@ultimateownsz
@ultimateownsz Жыл бұрын
The whole nft idea is just an easy way to scam people. In the few years we have those nft there is no big mainstream platform for the masses because nft is always in the mainstream media tagged as scams
@CommunityCoachCarmen
@CommunityCoachCarmen Жыл бұрын
Unfortunately with any new technology there are bad players who will try to take advantage of loopholes along with ride the excitement/confusion from those trying to adopt it. There are plenty of good players however in the NFT space who are excited for the potential of what the technology can offer - especially to empower their communities. It will take time to close these loopholes but there are people working on doing that to protect the masses better. But I appreciate your sentiment - it's very tough for a lot of people to adopt this technology when they are themselves burned in the process or they hear of others being scammed. Let's hope this experience improves greatly for everyone over time.
@DOOM11777
@DOOM11777 Жыл бұрын
I love the video and great work! Keep making more great content
@CommunityCoachCarmen
@CommunityCoachCarmen Жыл бұрын
Thank you so much!
@lawalmusab8598
@lawalmusab8598 Жыл бұрын
Who's hiring here Let's work something out
@NeptuneDesign
@NeptuneDesign Жыл бұрын
This is the most helpful video I watched on this topic, I really apprecaite you putting this out there. I have a Google ads course with a private community and i really need to find a great community manager.
@CommunityCoachCarmen
@CommunityCoachCarmen Жыл бұрын
Glad it was helpful! Hope you manage to find your community manager!
@NeptuneDesign
@NeptuneDesign Жыл бұрын
@@CommunityCoachCarmen okay so thanks to you I managed to hire a gem from Kenya 🇰🇪 her name is Irene. Very very capable human being.... Do you perhaps have any video explaining the duties of a community manager or how to measure community manager performance apart from the normal stuff like "keeping your community happy". Thanks again for all the help thus far.
@CommunityCoachCarmen
@CommunityCoachCarmen Жыл бұрын
@@NeptuneDesign congratulations on finding your community mgr gem! That's a great idea for a video, I'll add that to my content list! Really happy to hear my videos have helped you so far. In the meantime you should check out a couple of my blog posts I wrote about KPIs/metrics - communitycoach.me/my-blog/
@NeptuneDesign
@NeptuneDesign Жыл бұрын
@@CommunityCoachCarmen now thats a great plan!!! Doing it now