Hi Dave,thank you for sharing the information with people.I would like to ask a question if you don't mind, I intend to open a body shop in Ontario, Canada. As of now, I would like to find a business consultant who specializes in the auto repair industry, who knows what is good to do when opening a business and what to avoid. Could you recommend me someone or a company which does that. Thank you very much.
@DaveLuehr12 күн бұрын
That is something we can likely help you with. Please shoot me an email to [email protected]
@dnice975223 күн бұрын
Anybody have any video for the parts department?
@richw9091Ай бұрын
Good info but long winded start
@DaveLuehr19 күн бұрын
Thanks for watching!
@selzpaint2Ай бұрын
great summary of what a "mastermind" truly is... Thanks for sharing!
@DaveLuehrАй бұрын
Thank you for watching! I wouldn't be here either if it weren't for Mastermind...
@xtreme69352 ай бұрын
Dave, this is so refreshing. I work in a SaaS business - nothing to do with body shops. Yet what are you saying should resonate with so many businesses and business segments out there. Simple and to the point. A perfect demonstration of what so many brands today have forgotten: Poor, transactional customer service will have some serious consequences down the road.
@RandallBurleson3 ай бұрын
What would be the best applications to view the OEM Procedures. I feel Alldata doesn't have a lot. I have played around with RepairLogic. Of course OEM Position Statements from OEM1Stop are nice. But where would you recommend?
@n.elliott91223 ай бұрын
I am new to the collision world and coming in from owning my own detail shop. I am moving into a service writer position in a few days and need a jump on this software. Was hoping to find a free module to download that would allow me to move through the actions in the comfort of my own home and create ghost estimates. Simply to learn the program.
@duanechenette363 ай бұрын
I love this. I use CCC, but I don't know if we have this option. Will definitely be looking into this Monday morning. This would be a tremendous time saver as right now I'm using an excel spread sheet. I'm constantly looking for ways to increase efficiency in every aspect of daily actions. Thank you for sharing .
@DaveLuehr3 ай бұрын
Reach out if we can help
@duanechenette363 ай бұрын
@DaveLuehr thank you. I definitely will. After taking almost 10 years off from the office I decided to come back in from the floor and am in the beginning stages of bringing this shop up to speed. I will be on the lookout for your videos.
@cbub20273 ай бұрын
That's good advice Dave! The biggest problem with dealership bodyshops is that the Parts department gets all the profit from the parts.
@ChristopherSterwerf3 ай бұрын
Have to mine the gold out of the procedures!
@globalonestopbodypaint80693 ай бұрын
Very helpful
@otfig8964 ай бұрын
Always putting good info Dave
@philchigges29555 ай бұрын
number one if you were never an experienced tech.you do not have what it takes to be a good owner!!!you can't be taught what you don't know.and it's all a giant scam anyways.charge for oem parts,then put on korean.you know.
@ojaghian5 ай бұрын
this is great information thank you
@stevehumblet31006 ай бұрын
always great info thanks for putting these out there, and for free!
@freckface74436 ай бұрын
Just finished our morning walk talk (as we call it)a few hours ago. We do it individually with each tech to break down the days game plan for whats up to be shipped that day all the way down to eta on parts. Definitely is a biggy and helps keep everyone involved throughout each job so we are all the same page. Takes 5 to 10 mins per tech! Like some of your thoughts on this topic that we will begin to incorporate. Thanks again!
@freckface74436 ай бұрын
Wish i could chat with this fellow, lots of insights he has that is based on real life experience in the collision repair world..
@DaveLuehr6 ай бұрын
Jeremy, are you a shop owner?
@freckface74436 ай бұрын
@@DaveLuehr My family and I owned and operated a successful local shop my whole life, actually my father just sold the shop back in October. Was his retirement plan for the 40 years he was in the collision repair industry. Myers Body Shop, in Brevard NC.. Still in the industry though and actually work with Joe Hudson Collision now, in the management side of things so I enjoy your insights and knowledge you provide in your videos. Thanks for sharing and passing some lessons learned, down for us to grab on to. Always looking for ways to learn and grow within my profession and you have definitely helped in that regard!
@otfig8966 ай бұрын
As always dude! Great advice!
@DaveLuehr6 ай бұрын
Thank you!
@otfig8966 ай бұрын
Needed to watch again!!
@Gene-kl1br7 ай бұрын
Elite lol bull
@Lifegrownsales7 ай бұрын
Hello Dave I work for Sherwin auto..can you do a video on what benefits suppliers can bring to body shops? Thank you
@stevehumblet31007 ай бұрын
GREAT MESSAGE! Thanks for putting these out there. An asset to the industry for those wishing to do better.
@stevehumblet31007 ай бұрын
always great info!!!
@keithlanning73817 ай бұрын
Ok but before you get cycle time you have to have the maximum bugs worked out of your SOPs process and cross train your people working together and doing it the same way every time.The techs are the monster and you have to feed that monster so a lean lean WIP will kill your monsters drive but you cant just have cars sitting either.its a balance but i think shop lose site of it. If they lose site of the worker GP then the the worker wont care about the shops or MSO or Owners GP. and thats one big reason why you are not seeing 2nd generation body men or painters any more.😮😮😮 where did they Go.😢😢😢 they were WIP AN GP to death and when their give a Dam was broken they disappeared just like the Mohicans 😧😧😧😭😭🧐🧐🧐 they goneeees😮😮😮
@DaveLuehr7 ай бұрын
That's a lot to take in. When techs are paid on commission, most behaviors change and usually not in a good way nowadays. Grateful for your comment.
@keithlanning73817 ай бұрын
True but with out them and giving them what they need to do their job it kills the drive of the whole shop.they are asked to do many things that cost them their cycle time an pay.from hunting parts and qc parts when they come in and not having a educated parts person they have to stop their paying job to help someone that is paid hourly to do theirs. Kills their drive.
@OscarMoreno-iz7rk8 ай бұрын
Great tip Dave, reminder to take a step back and see the future of the business !!!
@DaveLuehr8 ай бұрын
Thank you my friend!
@user-ti6pt6fo5f8 ай бұрын
Is there a way to adjust the Production schedule work week to reflect Monday - Friday, and not count Sat/Sun as working days?
@dinoking17218 ай бұрын
Thanks Dave!
@BrettHolman86809 ай бұрын
Happy Thanksgiving, Dave!
@daniellehaddad54029 ай бұрын
its not easy to turn down work.
@DaveLuehr9 ай бұрын
I hear ya! There's enough work for everyone, so choose work that helps you build a sustainable business.
@Vancamp7779 ай бұрын
We advertised on our Nextdoor business page for free for a year. We just started paying for Google ads. We also just designed a website that enables a customer to send a request for a virtual estimate. I like your idea about job already in our shop! I will utilize that tip.
@matthewbabel157010 ай бұрын
Im currently a technician at a shop in NC and always have more than 8 cars on my list. Just last week we had my fellow team tech out on vacation and we didn't cut the flow. I now have 19 torn down and written, 4 in progress, plus built 3 last Friday. We are a bump and bolt shop with the geico XD program and some other drps. Im currently looking to acquire a shop instead of working in one. I make great money but getting tired of the physical work. If you know of any shops that are looking to sell, or areas i should look, please let me know.
@DaveLuehr9 ай бұрын
How does that feel for you as a technician? Job security? Chaos?
@matthewbabel15709 ай бұрын
@@DaveLuehrI love it. I am highly efficient and work best under pressure. I definitely have job security as long as I'm there. That is some of the problem I'm having while I try to buy a business. The golden handcuffs... With the hours I'm turning, plus bonuses it's hard to match, nevermind beat what I earn.
@masterartist0410 ай бұрын
Thanks for the tips. I run my own small shop in salt lake city
@Mklpz00010 ай бұрын
People still use Clipboards? LOL
@josephdonaldson674511 ай бұрын
Dirk Digler lmao
@PinkYellowGreen2023 Жыл бұрын
I have shown others a huge intolerance for ABUSE, lies, and poverty. Be it technological, finanicial, relational abuse - whatever! It's not my responsibility to educate people who are hell bent on forcing these things into my life! It's my responsibility to NOT TOLERATE THEM. How about that for a lesson on tolerance?
@MrParrguy Жыл бұрын
Great video Dave!
@DaveLuehr Жыл бұрын
Thank you Tom!
@patrickdemers7386 Жыл бұрын
Hi Dave, love your content! I'm just wondering, wouldn't it be more accurate to book my schedule by hours instead of dollars? IE i got this Porsche going in my shop with small to medium damage (front bumper + Headlamp Assembly) considering the fact that the headlamp alone cost 5k$ wouldn't that mess with my objectives? i think schedulling by dollars $ works fine with regular cars but it is difficult to use that method when your sales mix include high end cars. What are you thoughts on that?
@DaveLuehr Жыл бұрын
Hi sorry for the late reply... With the addition of ADAS costs, more and more shops are choosing to use hours instead of dollars. In larger shops it doesn't make a huge difference in workflow either way as long as there is a good mix of work ready to enter production.
@danielknepper6884 Жыл бұрын
Everything seems so complicated in CCC one compared to pathways
@DaveLuehr Жыл бұрын
Pathways... wow that's been a while ago, right?
@mikeyyyyyy3312 Жыл бұрын
How do I get a job as a estimator when the only experience I have is the I carr training
@DaveLuehr Жыл бұрын
There are more and more body shops willing to train someone who has the right attitude!
@stevehumblet3100 Жыл бұрын
dave! love these!!! THANKS
@DaveLuehr Жыл бұрын
Thank you Steve!
@selzpaint2 Жыл бұрын
Great message Dave!
@DaveLuehr Жыл бұрын
Thank you my friend!
@bigpappi3353 Жыл бұрын
South Florida is a mad house. Yes, a lot of $to be made, very financially successful time just keeping the narcissistic customer at bay, smile and send the check to the bank. Chaos embraced. 👍
@DaveLuehr Жыл бұрын
You got this!
@abduljewadmohammed4046 Жыл бұрын
Thank you very much ❤
@abduljewadmohammed4046 Жыл бұрын
Thanks brother ❤
@andrewmarshGB Жыл бұрын
Hello Dave! I always feel as if I'm accountable to you, for all the very best reasons. This is a great video.
@lofisis7271 Жыл бұрын
Can you do an in depth video im new to the system and your screen was a little small can you make it kargr
@DaveLuehr Жыл бұрын
Thanks for your feedback, LofiSis! If you would like to schedule a discovery call to discuss more in-depth CCC training with Brent, email [email protected]. He can customize training based on your needs. We will be creating more videos like this in the future, and will try to get the screen to appear a bit larger!
@lofisis7271 Жыл бұрын
Thanks
@zerbyautomotive2001 Жыл бұрын
Love it!! :) And, it is so true! :)
@DaveLuehr Жыл бұрын
Thank you!
@samg5543 Жыл бұрын
No, you need to cross train guys so everyone in the shop can do something all the time and you can take in any job you want at any time.
@samg5543 Жыл бұрын
1 parts order is the goal, but what happens when you could have pre-ordered the parts that you KNOW you need, but you wait until the car shows up, then they are UNAVAILABLE.
@DaveLuehr Жыл бұрын
Hey Sam, great question. Most of our clients are now performing an up front mini-blueprint or as we call is an Enhanced Repair Appraisal on lower severity repairs then preorders are accurate. They then choose to not allow the car to drop off until the dealer has verified a complete order. With bigger repair jobs it doesn’t always make sense to order anything until it has been fully disassembled and then ask the dealer to deliver one complete order. That’s my experience. Hope that helps.