Stayed twice in the last two years. The place is great with great rooms and the biggest pool in Chiang Mai. The employees were rude and unprofessional. I had one tell me to leave the breakfast buffet because allegeldy I had not paid. Reception had mixed up my reservation with another guest. It took 15 minutes to correct their mistake but as sometimes in Thailand workers do not admit to makng a mistake and do not apologize. I then went back to the buffet and the employee let me eat but gave me the "what the hell look". Good hotel but lousy employees which will impact guest capacity in the future. Also, the bar is awful and did not see an actual bartender at the place.
@thetranquiltraveller23 күн бұрын
Oh wow! That’s quite surprising. We found the staff very welcoming. That’s too bad that you had to go through that experience. I’d expect more than that for Shangri La. Hopefully it’s just a one off experience…
@mikeparker632223 күн бұрын
@thetranquiltraveller The General Mgr was also surprised when I sent an email. I have never gone back there. In Thailand it is hit and miss when it comes to customer service. Had a similar experience at the Marriot in Chiang Mai as well. Early morning is usually the worst time to expect great service in Thailand. Most Thai people are "not morning people". I know because I have lived in Thailand for over 7 years. This never happens in Singapor or even in Malaysia.
@chau47942 ай бұрын
When was you stay and much for this room ?
@thetranquiltraveller2 ай бұрын
We stayed in February and paid $65 USD per night for an Oceanfront King Room. We upgraded upon check-in to the 2BR Suite for another $75 USD or so per night. Not sure what the rates are now since we booked in advance. Hope that helps!
@thetranquiltraveller2 ай бұрын
Would you stay here? Let us know what you think!
@thetranquiltraveller3 ай бұрын
What do you think? Would you stay here? Comment below to let us know what you think!
@JUANORQUIO3 ай бұрын
WoW! That's Awesome! Cheers for more incredible and lovely globetrotting adventures!🥂🤩❤✨
@thetranquiltraveller3 ай бұрын
Thanks for watching! We’re excited to keep sharing our adventures 😊
@thetranquiltraveller3 ай бұрын
Thanks for stopping by! Have you been to Doha before?
@sajidmomz1042 ай бұрын
I love qatar ❤
@zlatkogeorgievski69723 ай бұрын
Auuuuu very very niceTop NG
@thetranquiltraveller3 ай бұрын
Thank you!
@TravelWalksVibes-jh5xh5 ай бұрын
I love it
@thetranquiltraveller3 ай бұрын
Thanks for watching!
@debbieskora79075 ай бұрын
why no speaking?
@thetranquiltraveller5 ай бұрын
Didn’t want to detract from the raw experience. I put closed captioning instead if that helps. Thanks for stopping by!
@lotionbottle70476 ай бұрын
This is definitely better than any first class I’ve been to
@thetranquiltraveller6 ай бұрын
Agreed! The coziness of the Qsuites (especially when travelling with a partner) really makes all the difference. Food and service were also top notch. Thanks for watching!
@SebbyFung7 ай бұрын
Peninsula Bangkok might be worth a visit in the future :) It is a bit more annoying (on the other side of the river so you need to wait for their boat) but awesome views!
@thetranquiltraveller7 ай бұрын
That's the plan for next time!! Being on the ICONSIAM side doesn't hurt either :) So many good options on the Chao Phraya River... FS and MO just down the road are also on the list haha
@zaklinageorgievska79017 ай бұрын
Wow wow wow what a beautiful magical place,food,flowers ..... everything like no words so impressed with this Hotel !!!!
@thetranquiltraveller7 ай бұрын
We agree! Can’t wait to come back here 😁
@zlatkogeorgievski69727 ай бұрын
Comments dont thiks sooo its MASTERPICE Bravo NG Bravo
@thetranquiltraveller7 ай бұрын
Thank you!! We loved our time here
@mlps938 ай бұрын
Chiang Mai truly is splendid, the video and resort really captures the true beauty of Thailand which you will not find in the likes of Bangkok which is overly commercialised these days imo Nice capturing of the serenity man Hope you enjoyed the warmth before going back to the freezer!
@thetranquiltraveller8 ай бұрын
Agreed! Chiang Mai has a natural tranquility to it and this resort captures all of that. Thanks for watching!
@jacobgoodman37758 ай бұрын
"promosm"
@LifeofWalk9 ай бұрын
I love the Ritz! This one seems very peaceful, and with a nice Tivoli radio too!
@thetranquiltraveller9 ай бұрын
One of the most peaceful places we've stayed at for sure. And good eye with the Tivoli radio! Thanks for stopping by
@zaklinageorgievska79019 ай бұрын
Wowww I love it❤ what a beautiful hotel !!!!
@thetranquiltraveller9 ай бұрын
It really is!
@zlatkogeorgievski69729 ай бұрын
NG beautiful
@thetranquiltraveller9 ай бұрын
Thank you!
@cyriuxx57503 жыл бұрын
Hi, how much did it cost per night?
@zaklinageorgievska79013 жыл бұрын
Beautiful!!!
@thetranquiltraveller3 жыл бұрын
Thank you! We loved everything about this room :)
@zaklinageorgievska79013 жыл бұрын
@@thetranquiltraveller love the music to:) it goes perfectly with this room. Which song is this? Love it :)
@thetranquiltraveller3 жыл бұрын
@@zaklinageorgievska7901 I think so too! It's a song called Lights by Patrick Patrikios.