Could you do a video on how you bring in work from day 1 and how you start your company from scratch, staff, jobs etc.. I'm guessing you are not on the tools? I am a gas engineer and and work is always hit and miss and find it difficult to stay busy over the warmer months..
@hazelwhicher213622 күн бұрын
Great suggestion Brendan - I'm actually working on a series of short videos that cover how to start a plumbing business :). You've got a few options to stay busy during the summer, including encouraging customers to move their boiler servicing to summer months for greater peace of mind; expanding the services you offer - doesn't have to be bathrooms! Could be other plumbing jobs, or even getting a WaterSafe accreditation or moving into Commercial water or gas. What have you tried so far? H
@kansascityraidernation36826 ай бұрын
Hello, I started my 14 day trial and today is my last day and came across your KZbin video while still doing research on the program. Would I still be able to use your code even though I already signed up for the free trial? Thanks.
@anthonygreenwood44866 ай бұрын
Ran through
@laurenwinter3217 ай бұрын
Hi, I’m not sure if you can help me, but I don’t want staff to see costings, but I need them to see attachments and the only way they can see attachments is if I put them on a staff default so they can see costings- can you recommend a way I can do this? Thank you
@HookHeadscom7 ай бұрын
Your video has been so much help! We've used it a lot tonight. Fun fact... we're referring to you as the "lovely posh English lady" 😀
@TheDickPuller10 ай бұрын
I’ve been in the Trade for 50 years & the best two tips I have; Cash is King!!......Any job paid for before you leave the customers’ property. Invoice people & you then become a Debt Collector & not a Plumber. You don’t get out of Tesco without paying. Never have a Partner!!.........There’s always a lack of trust, just don’t do it. If they’re a good Tradesman, employ them. Always be the Boss!! I ran a very successful Plumbing & Heating business for over 34 years & retired at 50. ❤ Dick Puller.
@davewellsheatingengineer10 ай бұрын
Not sure why this video only has 1.1k views. I think it's sums things up well. I have had a heating business for 30 years.. its a horrible trade.. I love the job, the clients, I love it all EXCEPT the awful impact on home life, yes have a separate phone, so long as you don't mind clients not being able to call you on an emergency( possibly even an emergency because of something you did.. yes even I can have a leak... rare vert rare but possible) No one should go into the plumbing and heating industry without accepting the huge impact on personal life.
@TheDickPuller10 ай бұрын
100% correct, you or someone else within your organisation, must be available 24/7. It’s Plumbing FFS!! Customers don’t have major leaks within office hours. Set up a Stand-By rota & charge like a Rhino for out-if-hours call outs.
@hazelwhicher213622 күн бұрын
Thanks Dave :)
@anthonygreenwood4486 Жыл бұрын
Unrealistic, Sounds like an advert for the book, Plumbing first ???
@harryfreeman4423 Жыл бұрын
*PromoSM* 🤘
@JasonCarr-u6m Жыл бұрын
Hi Hazel, How could I get info re some business consulting and setting up Service M8 for my business?
@hazelwhicher2136 Жыл бұрын
absolutely! you can set up a free discovery call with me here calendly.com/speakwithhazel/servicem8-discovery-call and there's just enough time to grab their 50% off for 6 months promotion if you sign up and jump onto a plan before tomorrow www.hazelwhicher.co.uk/get/servicem8 (although i appreciate that's a bit tight for making a decision...)
@markmcrae6389 Жыл бұрын
Hi Hazel - such a great video. I’m at that stage of choosing a CRM and scheduling system. I would love to chat more to discuss whether this would be suitable for my business. Thank you
@hazelwhicher2136 Жыл бұрын
Hey Mark! Sorry for the delay! I’d like to understand more about your business and how we can get ServiceM8 set up to make your life easier. Here’s a link to my calendar. Please choose a time that suits you and I’ll make sure that I have dedicated time set aside for our chat. - calendly.com/speakwithhazel/servicem8-discovery-call - Hazel | ServiceM8 Partner
@sheniaw Жыл бұрын
This was a really helpful video and I also really enjoy your communication style.
@lgiblet5455 Жыл бұрын
What software do you typically use to create process maps ?
@Riley-nc4vp Жыл бұрын
This dude has skills!! Need likes? -> Promo-SM!!!
@Unit10Ltd Жыл бұрын
Great Video Hazel. Can I ask what software you are using for your Knowledge base?
@kyleledon3863 Жыл бұрын
Don't like iPhones. CRM looks good though 👍
@hazelwhicher2136 Жыл бұрын
What is it about iphones you don't like Kyle?
@chriswhicher8133 Жыл бұрын
Great vid!!
@hazelwhicher2136 Жыл бұрын
Cheers!
@josephmoses93882 жыл бұрын
Hi Hazel I’m interested in improving the way we use service m8
@samk.41582 жыл бұрын
Thank you. Looking to get into it myself. Started my apprenticeship this year. Thanks for the video
@hazelwhicher2136 Жыл бұрын
Great! Glad it was helpful Sam! Got a plan for how to find a plumbing business to get experience with?
@mohmeegaik66862 жыл бұрын
Profit first is the sensible motive for running a business.
@hazelwhicher21362 жыл бұрын
Agreed! I wouldn’t run my finances any other way now. What business do you run mohmee?
@creativeguyty2 жыл бұрын
Good video Hazel
@hazelwhicher21362 жыл бұрын
Cheers!
@igorchuchro49912 жыл бұрын
Hey There, thank you for sharing your tips. Where do you keep your knowledge base ? There is an option for that in servicem8 but only in premium plan which I don't currently need. Are there any alternatives online ? Thanks
@hazelwhicher21362 жыл бұрын
Hey igor! Thanks! A simple google docs document is all you need, at least initially. It can be shared online and you can add headers and sections. You could also pop links to it in your ServiceM8 account
@hazelwhicher21362 жыл бұрын
Get 15% off your first 6 months with ServiceM8 using this link! www.hazelwhicher.co.uk/get/servicem8
@markbulman3 жыл бұрын
Great video Hazel. I read this book a few months ago and am in the process of moving toward my ideal percentages - potentially a game changer!
@chriswhicher81333 жыл бұрын
super proud well done!!!
@hazelwhicher21363 жыл бұрын
Thank you! X
@CCCrypto3 жыл бұрын
Loved this Hazel! 🙌🙌
@hazelwhicher21363 жыл бұрын
Thanks Cora 😀
@AlexSamuels3 жыл бұрын
Hazel, brilliant video, like really really good but rubbish title (I think, sorry) what about 5 tips to supercharge your business growth, or something softer and snappier. More people need to watch this video 👍
@hazelwhicher21363 жыл бұрын
Agreed! Rubbish title! I’ll put my thinking cap on 🎩😀👍 thanks Alex!
@AlexSamuels3 жыл бұрын
That was awesome Hazel you have come a long way 👍
@hazelwhicher21363 жыл бұрын
Thanks Alex! It’s great you can see a difference, thank you for the compliment and your time 😀👍
@confuciusme3 жыл бұрын
This is so lovely, Hazel, well done!
@hazelwhicher21363 жыл бұрын
Thank you beccy! 🙏
@EdRivis3 жыл бұрын
This is SO good... congrats! (P.s. your 'Job Management Must Have' link is broken :)
@hazelwhicher21363 жыл бұрын
Thank you Ed! Fixed!
@deanof1fan3 жыл бұрын
Love the presenting style, thanks for the video
@hazelwhicher21363 жыл бұрын
Thank you Dean!
@deanof1fan3 жыл бұрын
Great video, really helpful. Thanks 🙏
@hazelwhicher21363 жыл бұрын
Thanks Dean!
@OliverHinz3 жыл бұрын
I love the emphasis on the exit part! Massively underrated in many companies!
@Abrpatel3 жыл бұрын
This is really good Hazel! Beautiful to look at, wonderful editing and valuable content!
@hazelwhicher21363 жыл бұрын
Thank you so much!
@anthonyfoister233 жыл бұрын
Great tips! Thanks!
@hazelwhicher21363 жыл бұрын
You're welcome, glad it helped!
@Abrpatel3 жыл бұрын
Wow! I didn't know notion could do these things! Thanks for the share. Incredibly valuable!
@hazelwhicher21363 жыл бұрын
Thanks! Great to hear it helped you :)
@rowe-netelectricalhomeauto11075 жыл бұрын
Very useful and informative. A definite addition I need to do for my ServiceM8 system. I’ve done some SMS templates but never thought of a booking confirmation email. I assume these can be automated on ServiceM8 though the built in automation.
@hazelwhicher21365 жыл бұрын
Rowe-NET hey, thanks! You’d have to change the way you confirmed the time - ie make it ‘we’ll arrive within X hours of 9am’ but yes, this would work as an automated email :)
@rowe-netelectricalhomeauto11075 жыл бұрын
Hazel Whicher was thinking the arrival time would need to be reworded to state an arrival window with the booking time. I’m all for automating some of the simpler tasks in ServiceM8 and it helps to give a level of professionalism for the customer. I look forward to any future videos you upload and have indeed subscribed 👍🏻