Thank you for the improvements made on the new UV filter. Excellent customer service as well.

Is there a video on attaching a nitrate filter, or another Home Master filter, for that matter?

This is an excellent instructional video. Thanks!

See you again next year.

Really starting to regret my purchase. Continually draining again. It was great for a few months, now constant issues.

Had no idea this was necessary until I contacted Home Master due to limited capacity in tank. They sent me the link to the video and I now get full capacity flow again. Super easy process.

Is there a video or tutorial showing the uninstallation? I'm moving and need to bring it with me

Do you have instructions on how to replace the "Reverse Osmosis Element"?

Can you use regular bleach

Should I out a couple of drops of bleach on the tank’s inlet?

My sister was Living in Sanct Petersburg, Florida, and they bought the new house, they removed their Reverse Osmosis Filters - I didn't want its, but my motherwith my sister insisted to install them in our apartment in Miami. My sister bought all the new filters and supplied me with them too. They brought the whole system in disconnected condition in the carton box. After it was a week in my room I installed the new power outlet under the sink, I am aprentice for electricians and I run new lane from panel and fished the wall. The apartment is about 1965, and pretty old, so the main problem was to get a new power lane - the panel is only 100 amps, that is hard to make the breaker to feed the power. Actually, I solved the problem. Now. I was purplexed to connect all filters because they were in the unzipped conditions and I hardly collected them together. I put them on the wall, and after I watched the Installation video, I connecte all together. It was a problem with the prssure tank, I unsrewed the valve and the old water with the pressure sreaded all around the kitchen; I dropped that metal bowl into sink till the pressure released off. That was tye question HOW TO DESINFECT the pressure tank. I installed it without any choromine drops, because O do not know where to get them. I bought in Publix store the Chlorox, The bleach for laundry but it is not a NUTRITIONAL. I camr in Amazon and found some water treatment staff as liek for tourists to disinfecting the water in foreste creeks. Actually, I do not know where to get the chloramine for the kitchens to drop some into pressure tank to delete any residue inside and desinfect. I assembled the filter system and waited the other week. My suster told me on phone that I need to change the old filters for the new ones that she supplied. Now I watchedbthe video. Here is no answer where to get the water treatment tank and in what the form it should be. Probably, my sister has in her house the new system from Reverse Osmosis because she tooked out from the new house that one - first from old house into new house, after from new house she gave me. It whould be good to get the recommendations about how to perform the maintenance cleaning and desinfecting the water tank. In real way, I wouldn't install something in our apartment, its old buolding, has not too much room in the electric panel, it is teg Miami, and the water may he not good for drinking in the forcets. In fact, in New York City the water in pipes is not good for consuming. But the next day told me

How do you open the darn thing to change the filter?

Your artesian filter is upside down looks like

Help! My tank has no air valve. Tank has the company’s sticker on it, dated 2020.

You provided an updated, smaller UV system that fixes the old pull-out situation, but it doesn't come with in and out arrows indicating flow direction. Does it work either way? Or should the water flow in near the plug connection, or out there?

Thank You this was very helpful

I'm not sure why you'd want to cut the tubing unless it's not straight or if you're experiencing leaks.

Where is the video for the "SANITIZATION PROCEDURE" and is it the 1st step every year? In other words, is STEP 2 "STORAGE TANK PRESSURIZATION PROCEDURE" followed STEP 3 "FILTER CHANGE PROCEDURE?

These comments.....pff. This video only help someone who received the unit pre-connected. What about a visual for those who have it in pieces and need to know which line or tube goes to which filter and the correct order....?

Can anyone clarify if this needs to be plugged in to the outlet if I am not using the UV system? The permeate pump says it does not need electricity

hello ! Is chrome completely safe to store water in ? do you ship to france?

Do we consume the two drop of bleach later on ? i’m confused

great system and a great company. I've installed them in every house I've owned!

Why is it said the tank can be upright or sideways, but is preferred to be upright? what happens when on the side that makes it less preferred, but you still say is OK? Thx… i’m forced to put it on the side, so this is why I would like to know.

What is the situation with the bacteria in the tank?

Whyyyy? Are youu? Taaalking? Like thiiis?

What if you mess up on fill and drain procedure and carbon gets inside tank? can you start over with fill and drain procedure to correct it?

How does one disconnect the power supply line? I find the connection, but I can't figure out how to pull it apart.

This video is about 3 times as long as it should be, and about half as smart as it needs to be.

No video for replacing the membrane, huh?

Can use food grade hydrogen peroxide for tank sanitation instead of unscented bleach?

Can I have full diagram of all pipes connection because plumber disconnected all pipes and installed wrongly. Now I want to fix and connect all pipes at its place.

Why is it necessary to waste a full tank of filtered water after the filters are replaced?

Should the UV light work out of the holder? I plugged it in to be sure it was working and it's not.

thank you - excellent video, and excellent customer service

Where can I order the plastic cutter for the plastic pipe? Thank you

Doubling down on the other comments complaining about the UV bulb carrot pull wires easily breaking. Can we get a fix for the useless carrot pull wires on the UV bulb? Either they need much better adhesive or replace the whole system with a screw lid. As designed the wires easily come out instead of the glass UV bulb and plastic cap.

I suggest to remove ads from these KZbin guidance videos, only the ones who purchased your product will watch these videos, and we already paid for the product, do not want to see ads in the guidance.

Very helpful thanks

Please help with the annual sanitising the tank part. Do you do this after depressurising the system? Do you unscrew the valve over the tank and then drop the bleach there for 2 mins and shake it out?

At 11:47, Tank Sanitation, is the unscented regular bleach same as the Clorox brand used for laundry etc? Thanks in advance.

Please record a new video like this one that is fully complete with all annual maintenance recommended. The instructions state annual filter change, tank sanitization and pressurization should all be performed together, but the videos and instructions do not make clear the recommended sequencing. Do I santize first? Pressurize first? Change filters first? What happens if done out of order?

“Foocet” 😂

I am almost complete with the setup, just filling and draining now. My first cluster came leaking from the 1st stage of filtration (sediment capsule itself, not the tubing or port.) I notified Home Master and man..... I am so glad I went with them, mistakes happen in products, and everyone deserves a chance to redeem, the customer service and follow up product they sent was perfect and quick. With the replacement cluster, they even tested it for me before shipping to avoid me running into the same situation twice, and still got it shipped out quickly. I'm super thankful again for the wonderful customer support who answered me on the web portal on 3 separate occasions within 3 minutes each time! and each communication lasted less than 5-10min, love a company that values it's own time and the customers time. Also this SUPER easy video to follow along with is God sent, thank you all!

how long to change the filter and how to change filter

Best how to video. You made it so easy to do myself. Thank you.

Replaced my filters. But what is the blue cannister? Does that need to be replaced?

Hi, I'm having a bit low pressure (not terrible, but just lower after I changed the filters). I have an 8 year old r/o tank from Culligan that I just re-pressurized. I emptied the tank, re-pressurized with the valve closed to 7 psi, and the pressue is still pretty low compared to before the filter changed. I also noticed this morning that the tank barely had any water in, and it's been filling since 3pm yesterday 3/5/23. Is it possible the water was used filling ice all night. Otherwise, I cannot figure out why the pressure isn't that grate. Also, before the filter changed, I could fill 1 pot of coffee with water and by the end it would be slowing down quite a bit. I'm wondering if I need to replace the tank...thoughts?

i got the loaded system came with fridge install kit, my tds went from 132 to 23 ph from 7.3 to 8.3(i am on a well) for the most part everything seems smooth, however i installed the fridge line that came with the kit and I have significantly slower fill rate on water dispenser is there anyway to improve that, would switching from the included 1/4 line to a 3/8 line improve things?

Does the tank hold the stated amount of water?