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@kimdavid5876 6 күн бұрын
Need the setup manual fo rhese camera, I just purchase 3 of them
@MontavueSecurity 6 күн бұрын
Here is the active deterrence setup video for those: kzbin.info/www/bejne/pJykq2ZjjcuDeNE
@anthonycaroselli834 14 күн бұрын
Montavue has the appearance of a highly professional company, but their stuff is shoddy. I purchased an entire system NVR, 4 IP Cameras, and Doorbell. $1400. It was a complete waste of money. The entire system was difficult and fell short of my expectations. I hired Denver Security LLC to install it and the poor fellow spent hours running the IP cables and setting it up. - Doorbell is difficult to setup. This was the early version. You needed a google account or something and it only worked occasionally. It went offline and I spent hours, called support by phone and one day randomly someone answered. They have NO videos, no tips and tricks. No installation instructions. The rep told me to delete the setup on the phone because it was the problem. We got it working. He said they were developing a newer doorball camera that wasn't problematic and difficult. - NVR software is no frills, playing back a video is crazy. It will take you hours to find the footage. The application freezes up during playback and you have to start the whole search over again. I spent hours just trying to play back a few minutes of footage from a week before. - The Montvue PC application launches a GUI that has very small font, so small you can't read it! You need a magnifying glass to read it, it won't Zoom in at all. The setup is not intuitive, annoying, and you'll find yourself clicking and logging in over and over again. It's a very poorly thought out interface. My impression is that they paid someone to build it and then cut it off once they got some functionality working. -The software applications are severely lacking in useability. Some of it is silly, and most of it is annoying.
@nxva999 21 күн бұрын
Thank you!! Needed help with this and you explained everything perfectly
@DK-oe8ru Ай бұрын
How do I define preset images? The video only shows how to pull them up (flag numbers), once defined.
@MontavueSecurity Ай бұрын
You have to set PTZ presets from the NVR using the PTZ menu. Check out our PTZ controls tutorial to learn how to set those and more! kzbin.info/www/bejne/fIrKfX-IlqqqetU&si=a5qJDy0CcQRflr4z
@MrIMacro Ай бұрын
Should my camera be from the same brand or any camera would work with Montvue app?
@MontavueSecurity Ай бұрын
If you're using 3rd party cameras they probably won't work on our app. This tutorial is geared towards Montavue cameras so this walkthrough setup might not work on all cameras.
@VMJM85 Ай бұрын
Awesome video!! I do have a question though what’s the difference between original MontavueGO app and Montevue go 2.0? Thank you
@MontavueSecurity Ай бұрын
The original MontavueGO app is just the older version. This video was made before MontavueGO 2.0 was released but the 2.0 is the latest version which is the one you should have downloaded. If you have the original MontavueGO on your device, you can delete it to clear space.
@younessakrach Ай бұрын
Hi, I hve a UNV XVR of 16 channels and I can't find this option
@MontavueSecurity Ай бұрын
This demo is for Montavue NVRs only. If Uniview doesn't make video tutorials, perhaps it's time to switch?
@vladimirli-si-in5139 2 ай бұрын
How to change custom logo
@MontavueSecurity Ай бұрын
We do custom logos for our installer partners. If you're interested, check out our website and go to the installer partner page to sign up, it's free.
@balbyyo2148 2 ай бұрын
what settings would i have to change to connect it to the OBS or Stream Labs ?
@MontavueSecurity 2 ай бұрын
I'm not entirely sure on that one. I'd assume it would be similar if not the same for those applications. Unfortunately, I had to Google what those were when I read this comment, so my knowledge on that software is basically zero.
@erictindyex 2 ай бұрын
am here in 2024 and this one of the best things i have seen on the internet, thank you
@evilpacifist 2 ай бұрын
I'd like to have the snapshots continue going into the "Message" bucket, but disable these from appearing in my phone's notifications bar. It's not clear to me how to do this. Is this done via the "Multi-channel Alarm Subscription", or the "Disable Alarm Linkage"? Or maybe somewhere else? Thanks :) !
@MontavueSecurity 2 ай бұрын
You would actually want to disable notifications from the phone's own notification menu. Your snapshots and triggers will be stored in the messages section of Montavue still, but if you disable them on your phone settings, then it won't pop up as a notification.
@adamsoitv 2 ай бұрын
My app during playback if I stop on say 17:56 it always starts playback 2 hours behind and would be 15:56. So in order to view 17:56 I actually have to stop my drag bar during playback on 19:56. What's going on here? The app has been awful in this regard.
@MontavueSecurity 2 ай бұрын
I've encountered that myself once before, the issue was the time on the camera was not synced with the time on the NVR. Look at your live view directly from your NVRs monitor, the cameras each should have their own time in white in the upper right corner of each square and the NVR will have the 'master time' in the upper right in the black rectangle. If these are different, that's probably why it's not working in playback on the app. Fix this by going to the main menu on your NVR then select 'system' and go to 'date and time'. There is an option on this page for 'sync cam time'. If it's grey, activate it and hit apply. If it's blue, deactivate it, hit apply, then activate it again and hit apply. This will refresh your times and sync everything from that moment on. Keep in mind your footage from before fixing the time will still have the 2 hour difference but all the footage recorded after will pinpoint to the exact time when selected. Power outages are sometimes responsible for the times being off, it happens rarely but it happens.
@deeone6674 2 ай бұрын
Is there an updated version of this video?
@MontavueSecurity 2 ай бұрын
Check out our latest video. Privacy masking is one of the ten things we go over. If you go to the description of the video, it has the timecode to take you directly to the privacy masking section. kzbin.info/www/bejne/eoOTgIybfcdkaLM
@charlietwohats 2 ай бұрын
Hey i know this is a basic question, but i cannot find the answer anywhere and it is going to be awkward to run a HDMI to where i want it so need to make sure it works if i do. I wondered if you can help. I want to connect my reolink nvr to 1 tv via HDMI. Can i control what camera is viewed from the TV via the TV remote, or would i have to have a mouse connected to the NVR to change the camera viewed etc? Thanks
@MontavueSecurity 2 ай бұрын
Unfortunately, you will have to change cameras via the mouse. You could always try a wireless mouse, those work with Montavue systems, not sure about Reolink.
@IsoPando-j8s 2 ай бұрын
Thanks man, this really helps.
@itsecuritynet473 3 ай бұрын
The best Video
@honeycandy5741 3 ай бұрын
question...do i have to unmount my camera to update the firmware or software whatever it is? and like you said...its not necessary if its working properly,? i have a wifi sec camera wireless
@MontavueSecurity 3 ай бұрын
You should not have to umount a camera for a firmware update, updates are all done through the software of the camera which means it needs to be plugged in and operational. Montavue wifi cameras update through the MontavueGO app, however, if you have a non-Montavue camera I have to refer you to the manufacturer for that question. If your camera is operating normally, I wouldn't worry about updating it.
@Bobolus 3 ай бұрын
I have a Reolink RLK8-812B4-A NVR. Does this work with this NVR? I cant find information on the reolink Website about the Pro?
@MontavueSecurity 3 ай бұрын
Can't say for sure since it's Reolink. I'd say attempt it and find out. I would assume a "Pro" model should be able to do two screens. Unlike Reolink, we do have this information for our NVRs on our website, so let us know if you feel like switching teams, our tech support and information are always available. Montavue: 1 | Reolink: 0
@Mlaprades 3 ай бұрын
Poe And wireless would be two great creatures
@DillsWork 3 ай бұрын
Very helpful video - thank you
@y1991r 4 ай бұрын
My NVR have 2 HDMI and VGA, should i use VGA and HDMI or its ok with 2 HDMI?
@MontavueSecurity 4 ай бұрын
Use both HDMI inputs for best results. Make sure you connect the monitor you intend to use as your 'main screen' to HMDI 1. Your sub-screen should go into HDMI 2.
@SpudNuggetTV 4 ай бұрын
camera
@godschosenpeople5084 4 ай бұрын
Great video keep them coming
@StelliosBonadurer 4 ай бұрын
First!
@AnthonyTobyEllenor-pi4jq 4 ай бұрын
No way will I ever bother with a youtube account ! by the way, what is a PoE switch ?
@tedisabum 4 ай бұрын
Thank you so much. The dragging and dropping of the camera placement within the display really helped me.
@wangzkie-rk5bk4dm3r 5 ай бұрын
❤❤❤thank you sir
@onwukachiamaka3085 5 ай бұрын
Thank you for this video, it was so helpful. Please I can't see the recordings of my previous days on my PTZ, what could be the problem?
@MontavueSecurity 5 ай бұрын
I think calling into tech support would be ideal for your situation. There's a few questions tech support would need to ask you in order to solve this issue. Our number is 888-508-3110. You can email us at [email protected] as well. Just tell them a few things about your system setup so they can help you out better.
@MrSirGiuseppe 5 ай бұрын
Do you have any tips for downloading the desktop app on a chromebook? It keeps telling me to use the chrome web store to find an extension that can run the file type but I have no idea what to download. I have the Montavue GO app but its optimized specifically for phones so the picture is much smaller than I'd like. Any feedback would be very much appreciated, thanks!
@MontavueSecurity 5 ай бұрын
Sounds like the chromebook operates more like a tablet than a computer which might prevent it from running the program. We do have a tablet version out there that should be available, however, it may be that you're somewhere in between. I've run the phone version on a tablet before and it should have full screen access for the app and adapt to the screen size so I'm not sure what's goin' on there. We don't have a Chromebook on hand in the office but if you call into tech support we can work with you on solutions. The tech guys are all IT pros, so it might take a minute but they'll likely find a workaround. Our number is 888-508-3110
@GlorybethMachucaRobles 6 ай бұрын
How do I pair it with alexa
@MontavueSecurity 6 ай бұрын
As of right now, our products are not compatible with smart home devices
@GlorybethMachucaRobles 6 ай бұрын
How do I link it with Alexa
@ogboabeyone 6 ай бұрын
Great, i've been thinking on how i will make this happens but now i got the solution, thank you so much
@isaacusman4098 6 ай бұрын
I have done the preset working well in hikvision ptz but it doesn't return panning after manual pan from remote view
@MontavueSecurity 6 ай бұрын
Hikvision PTZ might be different but it's likely you have to log into the camera itself and change PTZ commands so that your camera returns back to its patrol mode after X amount of minutes of inactivity. Our Montavue cameras have that function but I'm not sure Hikvision PTZs would or how to access those options.
@isaacusman4098 6 ай бұрын
Nice one, I love your explanation. Please how can I reach please
@gustavocano5767 6 ай бұрын
I just receive my doorbell. It comes with a chime kit. Do we need that one? If so where to connect it? In this video it dosent say anything anout that chime kit.
@MontavueSecurity 6 ай бұрын
You only need the chime kit if you have a mechanical chime installed in your house already and wish to have that activated when someone rings the doorbell cam.
@devonwilkes6493 6 ай бұрын
if a channel is not established does the 24 hour apply to every stream for just the first
@MontavueSecurity 6 ай бұрын
No, the 24 hour wait only applies to your first stream.
@penalossanicolas5868 6 ай бұрын
a Awesome explanation...Thanks a million!
@RKGarage 6 ай бұрын
Damn, I have no custom split option available under Display
@MontavueSecurity 6 ай бұрын
This video is a bit older so the newer models of NVR might have changed UI since then. It might be called "custom layout" when in the display section. Once you create a custom layout, it will appear as an option from your right click menu in your live view under live layout.
@cybermatrixxx 3 ай бұрын
@@MontavueSecurityI also don't see a custom split option in display menu. Dahua sucks
@justluv7586 6 ай бұрын
Is the new app she monavuego2 ??
@MontavueSecurity 6 ай бұрын
MontavueGO 2.0 will be how it appears today
@TKDragonz1 7 ай бұрын
not showing the custom split option is it in a new location?
@TKDragonz1 7 ай бұрын
or custom layout
@MontavueSecurity 6 ай бұрын
It's possible you have newer firmware (this video is getting older) so it likely says "live layout" instead. If it's still giving you trouble, call our tech support, they can get you situated in no time.
@TKDragonz1 6 ай бұрын
@@MontavueSecurity it was because i got a dahua nvr that does not support it. i was wondering if i get a different nvr that supports custom split what would you recommend needing 8 channels and good bandwidth
@TKDragonz1 6 ай бұрын
and would need to support dahua cameras
@MontavueSecurity 6 ай бұрын
We sell NVRs and Cameras. Buy any of our 8 channel models and they will all support Dahua cameras and custom split. Here's a link to those if you want to check them out: montavue.com/products/montavue-mnr4208-8p-ai-8-channel-4k-ultra-hd-nvr-w-2tb-hard-drive-8-poe-ports-montavuego-remote-connectivity-onvif-compliant-20tb-hdd-capacity
@rauoct 7 ай бұрын
What type of doorbells support NVR ?
@MontavueSecurity 7 ай бұрын
Currently, Montavue has one wireless doorbell camera which works with all of our NVR models. If you're looking to add a 3rd party doorbell cam, you should be able to do that as well since we make our NVRs as compatible as possible with other products.
@gustavocano5767 6 ай бұрын
I just installed my doorbell and for some reason im mot getting notifications of human and when they ring the doorbell. Im not getting notified and i have turn on the notification icon.
@MontavueSecurity 6 ай бұрын
I would recommend calling tech support. It's likely an issue specifically with your phone if you're not getting any notifications. That means it's probably an easy fix too. Call us at 888-508-3110
@RubenGT 7 ай бұрын
Thank you for the video. Great and super useful information, straight to the point 🙌 I was looking for a camera to live stream to KZbin from a wifi connection and solar powered so that it's completely stand alone. Does such a camera exist already? Thank you in advance 🙏
@MontavueSecurity 7 ай бұрын
We have a wireless bridge that can go 1.8 miles wirelessly from bridge to bridge. The trick is that it has to have line of sight with both devices so it gets complicated if you don't have a tall structure to attach to. If you could purchase a 3rd party solar power unit (we don't sell those unfortunately) that had 2 standard outlets and could output enough power for the bridge and camera to run simultaneously 24/7, you could concievably achieve this. Here is a link to the bridge to check that out, there's a video that goes with it too. Link: montavue.com/products/mawb-03p-3km-1-86-mile-poe-in-out-wireless-bridge-867-mbps-2-4ghz-5ghz?_pos=2&_sid=0e68e2131&_ss=r
@madhaviagrawal4702 7 ай бұрын
Not having sequence option than what to do
@MontavueSecurity 7 ай бұрын
Call our tech support at (888) 508-3110 and we can figure out what's going on
@josewalle5800 7 ай бұрын
How do you hook up wifi to it ?
@MontavueSecurity 7 ай бұрын
Once you have the device powered on, you use a combination of the Montavue GO app on your smartphone or tablet and the camera's wireless to sync it to your home network's wireless router. You can check out our doorbell tutorial, the connection process to the app is pretty much the exact same if you want a better idea of how it works.
@ahernandez2301 7 ай бұрын
Are you using a 16 channel NVR? I’m using a Dahua 16 channel NVR and it won’t let me do a custom layout for 16 cameras.
@MontavueSecurity 7 ай бұрын
In this particular video, I'm using an 8 channel NVR, however, the process should be the same on a 16 or 32 channel system. Keep in mind this video is aged out slightly so there might be some things on your Dahua NVR that are different.
@FirosKhan_VorTex 7 ай бұрын
Thanks
@loganmanns3674 8 ай бұрын
What if it's connected to the nvr through the network (ip adress) would that still make it unable to be streamed?
@MontavueSecurity 7 ай бұрын
If it's on a PoE switch you should be able to stream it no matter what. This enables you to have the camera on your network, add it to your NVR, and Livestream it to KZbin simultaneously.
@bobbybands 8 ай бұрын
This method no longer works FYI
@lynnc4872 8 ай бұрын
Can the installer listen in inside your house? Can we make sure the installer doesn’t have access?
@MontavueSecurity 8 ай бұрын
When the system starts for the first time, it asks for an admin password to be set for the NVR & cameras. Once you add your security system to your mobile device on MontavueGO it will require not only this password but the serial number for your NVR. The only people able to listen in or use the cameras in any way would have to know this password and the serial number and have your device added to their MontavueGO app on their phone. The BIG mistake people make is letting their installer set this password during installation. Be present when they are doing the final setup with the screen and NVR. Some installers will have a password they will enter just to get the system going so they can check camera angles while setting up, this is normal and reasonable, but if this is the case, just make sure you do a password change when they leave. You can always call us to walk you through it if you want to leave your installer out of the password process.
@thedave1602 8 ай бұрын
It'd be awesome if ya'll made an updated video for the current version of MontavueGo. I'm tried of having to download a hour when I only need 2 minutes, and then having to open the video up in Avidemux just to clip it down.
@MontavueSecurity 8 ай бұрын
Exporting the footage for the PC/Mac version should still look just like how it does in this video. The default time is an hour but there should be a red line on each end of the hour long clip that allow you to shrink the clip to a smaller custom size, the trick is that you need to have an hour or more pulled up on the playback or else the red lines don't show up because they are "off screen." Give us a call at tech support and we can identify any issues and get you sorted out if that advice doesn't help.