Hi Coco. The Arctic Tern is a bird that makes the longest migration journey of any animal on Earth. Our windows ARE double paned, and combined with the air gap created by the window shade, they do very well in cold environments. If our windows aren't what you're looking for , I hope you find something that works well for your situation. Happy trails!

Hi Mehran. 3M VHB tape is a quality, readily available primer.

Wondering the same thing here...

It would have been a bit less brain cycles if you all would have provided the template.

i was thinking the same... bit cheap of them not to just SEND the template......

my thoughts EXACTLY

template is such a pain to make

Hello! Thank you for your feedback. The liquid we used on the screws is written in detail in our installation instructions, which can be found on our website as well as in each package we ship. It is a metal based anti seize. Permatex is a good option.

@@ternoverland thank you!

I just installed my window and forgot about prepping screws. I never used the anti seize on the screws. Should I be unscrewing all the screws to do this? It’s a small 300x500 window in rear barn door of a cargo trailer

Thanks for the suggestion! You can calculate the % of compression with calipers. We did recommend that in the video but it is difficult to show! We also recommend tightening the screws in a cross hatch pattern to make sure that one section of the window isn't tightened too much or too little (avoids over tightening and bottoming out screws) , and gives an even compression all around. Glad the video helped you, let us know if you have any other questions!

The window should be installed onto a strong hard surface (usually the sheet metal + a rigid spacer frame made of hard wood or aluminum of the correct thickness). The insulation will go around the window. Check out our full installation video for more details on the framing and install!

@@ternoverland Got it:) I bought the inner wood ring from Satsung (sp?) and the 450x900.

You can see more about this camper at atoverland.com

Thank you for the suggestions! We will keep this in mind. We have found in the past that the cost for templates is not worth it, and tracing the inner frame ring is very simple and that allows you to make a template from any material you would like. As for the framing, we can not do this as everyone does their framing differently based on the build and what their upfitting plans are. Some need thicker or thinner frames, and there is no feasible way for us to supply this. Some don't even need frames (composite materials ect). The installation of our windows is pretty custom and there are a lot of variables to keep in mind! We have tried to make the purchasing process as simple as possible.

I just watched a video today of someone screwing this up. Guaranteed you could make money selling a template. It gives people a peace of mind. Cutting a hole in your van is harrowing. The customers don't have to buy this, but providing that option is a win. How much can that possibly cost to build? $5? You could charge $50 easily. Alternatively, you would be providing a huge service by having the outline traced on the boxing that you shipped the unit in. Something that makes it easy. The framing kits is not as good of an idea no doubt. But I still think you could do well with that.

@@peterdods425 Thanks for the suggestion Peter.

@@ternoverland so I just finished installing my window. It's waterproof. It's working great. I love your product. I stand by what I said though. The hardest part by far of the entire process was getting a clean template. It is not that easy to trace that line as you don't have much room for a pen with the amount of height on the bracket. If you use the bracket, it's slightly misshaped compared to the actual window. It seems to bulge out a little bit on the corners. It took me a good two tries to get a decent template. I spent hours on it I'm embarrassed to admit. Cutting the hole etc. That was fast and easy. If the template was made in plastic sheeting, all the better. Cardboard is just the worst for this kind of stuff because it frays. I would have paid $50 for it. I'm a retailer myself. You'd be surprised at the kind of money you can make by making things easy on people. I would have paid $100 for a 1-in thick frame spacer made out of wood. Maybe $150 if it was made out of 80/20. Anyways. Don't want to harp on you guys. You're making an awesome product. It's very impressive. I just thought I would share my thoughts with you on how you can make it easier for the customer and make more money at the same time. Win-win for everybody.

@@peterdods425 Peter, I am glad to hear your window install was successful. Thanks again for the feedback, I will relay it to my team again. We would hate to send a template that is just a little off (due to manufacturing tolerances), so we still feel that each customer creating their own template is the best option. We do not provide the spacer frames due to the sheer number of different options that someone can choose to go with. Being as simple as four straight pieces of wood, it shouldn't be too hard to create this yourself. There are many different thicknesses that it could be made out of, and we think it would complicate the ordering and installation process for our customers. Please be sure to let me know if you have any other questions or need anything else! We appreciate your purchase and your feedback. Safe travels!

very little, because the inner and outer frames do not touch. The only bridge there is what gets transmitted through the screws. There is a small amount of exposed aluminum around external frame. Once the blind is closed, the window is isolated from the interior. The blind assembly is separated from the window by foam weatherstrip. It's as good a system as you could have with an aluminum framed window, and trust me, you want an aluminum framed window.

@@Dav-S5658 Thank you David!

We have researched this, and to the best of our knowledge this not a good idea. This information comes from the film manufacturers. Apparently, it is possible for gas to collect between the acrylic and the film. Our window panes are comprised of two layers. The inside is flat and the outside is molded into a curve. If someone did want to try this, the best place for the film is the inside. The film would also see less heat there. At this point we can't recommend it though.

@@Dav-S5658 interesting... pretty risky if it fouls the acrylic. If I roll the dice do you sell replace window panels only?

@@MyGoogleKZbin Yes we do. We carry a complete line of parts for all of our products!

Excellent! Send us an email through our website if you have any other questions or issues! We are happy to help. Thank you for your interest in our products!