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@unorthdoxcleric6953 11 күн бұрын
The real question is why u can't produce a Return Label
@livforflips 13 сағат бұрын
Not an option from Aus through our postal service and eBay can provide one either.
@Scottsatmary 14 күн бұрын
Sorry to hear about your father. My mother passed in July and I still call her cell phone to hear her voice. Meanwhile, the last couple of weeks have been terrible for me as far as sales. I am a part timer doing this but I was getting 2-3 sales a day average. The last 2 weeks I am lucky if I see one sale a day. I dropped my whole store by 10-15% and still nothing.
@wolfmansgoodies 17 күн бұрын
Awesome video
@livforflips 17 күн бұрын
Thank you!!
@2AussieThrifters 17 күн бұрын
Wooo a one minute sale! Gotta love those unique Blackmilk pieces. We only just discovered Zoe Kratzmann recently so very cool to see it in your list. Thanks for sharing!
@livforflips 17 күн бұрын
They are always the best kind of sales! I haven’t found ZK much but when I have it’s had a great profit margin- quite surprised this one took so long to sell!
@TeacherHelper-bl1kq 17 күн бұрын
How would I find events like these in Sydney?
@livforflips 17 күн бұрын
I find them via simple google searches and searching events of Facebook as well :)
@TeacherHelper-bl1kq 17 күн бұрын
I would love a video listing out all your best selling brands.
@livforflips 16 күн бұрын
Great idea! That’s definitely something I can look to doing in the future!
@TeacherHelper-bl1kq 17 күн бұрын
So smart how you prepack the items!
@livforflips 16 күн бұрын
Thank you. It’s definitely been one of the best time savers!
@tarunsharma1895 24 күн бұрын
You are so gorgeous❤❤❤
@jasminediaz694 26 күн бұрын
Is there a direct number to speak to an ebay rep for sellers? Lately when I call regardless of what option I choose, the machine just says it will send a link to online ebay articles about my issue. How do I get to speak to a person?
@livforflips 24 күн бұрын
I’m not sure. I’ve never called. I only use chat because I know I get the transcript which I can rely on later if I have issues (I’ve used it a few times to prove what eBay reps have said to me)
@phillipperkins5476 26 күн бұрын
And this is why anything over 100 dollars i always sell on Poshmark or mercari. Three days and the sale is final.
@livforflips 24 күн бұрын
No Mercari here in Aus and poshmark closed down last year. A few other platforms but the reach isn’t as good as eBay.
@dotcomerford716 Ай бұрын
This has happened to me in the USA also more than once nope im with u ebay a pain in the ass with the sellers agree its ok
@livforflips 29 күн бұрын
Thanks for the support. Not that I want anyone else to feel this frustration but I’m glad I’m not the only one feeling this way!
@kellyadam7818 Ай бұрын
You should show your haul and what you get in each shop rather than walking out with a pike of items that are not revealed
@livforflips 29 күн бұрын
I’ll try to film more of that in future videos :) I’m still learning and getting comfortable filming in public. I have some other videos that show what I got in other hauls. Just trying my best :)
@HARLEYROSE1975 Ай бұрын
You're emotions are definitely valid
@phillipperkins5476 26 күн бұрын
No they aren't....there is no crying in business
@HARLEYROSE1975 Ай бұрын
Yep Ive had similar problems with eBay i wont buy or sell ever again on eBay theirs definitely scammers running it ..im in Australia too
@livforflips Ай бұрын
There are some bad eggs but I have some amazing regular buyers too that make it worth it :)
@202kittykat Ай бұрын
Nice to find an Aussie seller. The black winter coat thing will probably sell better next autumn
@livforflips Ай бұрын
Thank you for following along :) definitely, I’ve missed the season but that’s okay. The quality is 👌🏼👌🏼👌🏼
@cindyherder5754 Ай бұрын
It seems like eBay is just teaching and encouraging this behavior! Your feekings are very valid!
@livforflips Ай бұрын
Just thankful it isn’t very often this happens!!
@heatherbrooks8918 Ай бұрын
Ebay can be extremely frustrating! You just need to keep being persistent, like you did, to get your money back. But i hope you reported the seller! That's about all you can do!
@livforflips Ай бұрын
It sucks they make it so hard but I’m glad I didn’t lose out!
@IkkanHoshima Ай бұрын
If fakes can give me the same quality as the real thing, I need fakes! I don't want to pay more! I always buy the bags I want at *luxrul* .
@georgesmith-mh6qx Ай бұрын
What is a NAD?
@livforflips Ай бұрын
Not as described!
@2AussieThrifters Ай бұрын
International returns are so hard to deal with. Sucks that even though we describe items properly people can still open inads in these type of cases. Common sense seems to be very uncommon in some of the eBay decisions unfortunately.
@livforflips Ай бұрын
Its the dishonesty for me... and the fact that ebay turns their head. But thankfully i didnt lose money and I've had some lovely customers since! :)
@2AussieThrifters Ай бұрын
@@livforflips yea need to swallow when you know the buyer is getting away with it.
@TeacherHelper-bl1kq Ай бұрын
Do they have fill a bag events in Sydney?
@livforflips Ай бұрын
I'm not sure! I've never been to Sydney to source.
@brendatyrell1772 Ай бұрын
I had a buyer report that the item purchase was not received by them so I refunded immediately as I can't be bothered wasting my time dealing with issues, only to received negative feedback days later from the buyer saying that the item packaging was damaged!!!!! There are crazy people out there. Reported buyer, blocked buyer and did end up getting refunded by eBay.
@livforflips Ай бұрын
People are wild. Then you get the sweet ones and thankfully good buyers are more frequent than crappy ones!
@thriftedbne Ай бұрын
Woohoo Ferragamo!
@livforflips Ай бұрын
The best!!!!
@Lindyloulou33434 Ай бұрын
What's the locations please? Is it The Closet in BANYO? Pretty sure it is!
@Lindyloulou33434 Ай бұрын
@@theaussienurseflipper.8113 yeah.. I’m asking about the fill a bag place
@Lindyloulou33434 Ай бұрын
@@theaussienurseflipper.8113 yeah probably not! Don’t understand KZbinrs that wanna put it out there yet are cloak and dagger about places!😃 it’s definitely BANYO anyway… unfollowed her
@livforflips Ай бұрын
Im happy to share. Yes it was in Banyo - it was a special event though so its not on all the time. We all have our special places so like all resellers I'm not going to share all the places I go to. I still need to make money myself! Its about showing whats out there if you look :)
@FindandFlip Ай бұрын
Great video Liv and terrific finds!
@livforflips Ай бұрын
Thanks so much! ❤️
@tracees.treasuresWA Ай бұрын
And now the buyer has had another win they will looking for the next seller to do this too. Very frustrating especially for us Aussies who wake up to rude surprises. The lack of logic & continuity does my head in. 😬 Try to let it go now & kick some 4th qtr goals for your business. 🤞
@livforflips Ай бұрын
Exactly. I know ebay tell us to report buyers like this but I have no trust in them that they actually do anything about it. Its so heavily skewed to the buyer. Im thankful at least I wasn't out of pocket but also I should not have had to fight that hard! Thankfully it happened back in July so Ive made peace with it!!
@keetamay6435 Ай бұрын
I'm casually trying out reselling having a bit of fun with it etc. Very frustrating hearing stories like this. Also is there no real competition for ebay? Noother selling sites? I know there's fb market place but just feels like Ebay needs a bloody run for their money and some healthy competition. Maybe that'll force them to treat sellers better. But like I said I'm new to all this.😅
@livforflips Ай бұрын
Thankfully its not a daily occurence or I would be out of here!! I agree. They are very complacent and if I'm being honest, having advanced the platform as what I would expect considering how long its been operating!
@rectify2003 Ай бұрын
Subscribed
@livforflips Ай бұрын
Thank you!!!
@rectify2003 Ай бұрын
@@livforflips 👍❤️
@SEO-Experts-BD Ай бұрын
Good Job. Appreciate it .
@livforflips Ай бұрын
Thank you!
@sumthingelsesumthingelse6811 Ай бұрын
Just curious, did you not use ebay's international shipping option? From what I understand, if you did, they take care of everything...once it is in their hands it is in their court. I have't had any international sales in a long time, maybe several months and had no international NAD's either but I understand that if its Global its on them...why it costs so much more to ship with them.
@livforflips Ай бұрын
I dont think thats the case in Australia. There is no ability for ebay to do international labels for returns. I dont use ebay for postage. Ive integrated my ebay into my Australian Post Business account and I do my postage through there.
@wiseowl3386 Ай бұрын
100% there trying to get items for free! we were just talking about this the other day. A refund should not be given until the item is returned to the seller to inspect. So many sellers have been screwed by buyers sending back broken and not the same item!! and now its seems fake postage labels which is fraud. Ebay needs to put a policy in place to also protect sellers from this.
@livforflips Ай бұрын
I honestly dont know where all these people get this energy from to be dodgy! All the stories of fraud and deceit makes me want to take a nap 😂
@spotfinder11 Ай бұрын
I'm discovering that everything is automated too much. Ebay, insurance companies, the IRS all have support that just reads off a script, or tell you what you want to hear to get you off the phone. They are all 'pretend' support.
@livforflips Ай бұрын
Way too automated and no specific teams. They seem to be generalists and not that competent at the best of times.
@shannonbalmes3610 Ай бұрын
It's a platform they created, not us. Shopify is harder but you have control. Pick you poison
@livforflips Ай бұрын
There will never be a perfect platform. Its just sad they dont learn from these issues that could be avoided/prevented.
@gdejackmo Ай бұрын
Ive never had ebay make me provide a label in an international sale. How do you know ebay didnt mishandle the shoes when they repacked them??
@livforflips Ай бұрын
yep, thats the same with me and all the other sellers i talked to. They dont provide label for international return. These shoes didn't require authentication so they went directly to the buyer.
@gdejackmo Ай бұрын
@livforflips in the US we have ebay international and they handle all the returns and disputes. Usually they refund without using buyer funds. Hindsight, you should have done this video sooner. I would have kicked out a return label for the customer so you could enter that into the system. I could have shipped them to you or did a listing on ebay "selling them back to you" for like $1.
@gdejackmo Ай бұрын
Call ebay... and call twice to fact check the reps. never chat. Report the buyer "Buyer used item not as described falsely"
@livforflips Ай бұрын
I like chat because its all in writing transcripts. Ive been able to use them against ebay on multiple occasions... In reported them straight away.... not like ebay will actually do anything though!
@jmor-_-.656 Ай бұрын
I always just pay for a return label (not through ebay) that usually costs more. Then send the the label.
@livforflips Ай бұрын
Love to know how you do that- where are you based? My understanding is that’s there is no where through a carrier here is Aus to do it.
@DiaryofaFlipper Ай бұрын
That was the nicest way I’ve anyone ever say munted 🤣👌. Agree. It’s mind boggling how common sense never comes into play. I’ve also found it one customer service rep gives you their “word” It doesn’t mean a thing if the next ones a prick.
@livforflips Ай бұрын
😂😂😂 Munted is the perfect way to describe the way ebay handled that!! Its like talking to a goldfish....
@merridybenton7028 Ай бұрын
I always contact ebay through the message system as ebay then sends you a written copy of your conversation for your proof. Ebay doing refunds to sellers I believe is an automatic thing (not done by a person) as I had one like that and I got it reversed and the case closed in my favour and negative comments removed because just like you, ebay promised one thing but then the automatic process did the reverse. I dont blame you for your emotions but I am like a pitball when it comes to making sure ebay does the right thing for me.
@livforflips Ай бұрын
I think they thought i was a pitbull too at the end. I was beyond frustrated!! Thankfully its in the past now and i didnt lose money!
@zestygirl Ай бұрын
Your feelings are valid. It takes awhile not to feel the way you do and there will be others. It is part of it and it's an imperfect system and there are people who will milk the system unfortunately. All you can do is be the outstanding seller you are. Take some time to regroup - you told your story so well... I felt every bit as I have been through similar in my 17 years selling with Ebay. Take care. You should be so proud of your business and integrity XX
@livforflips Ай бұрын
Thank you for your comment, so kind. I filmed this back in July so I have recovered and am focusing on the great buyers I have daily. This one is in my rearview mirror ☺
@liviodave7713 Ай бұрын
Dishonesty is rife on ebay. Had a similar issue. Buyer wins in most cases. You"l be smarter for the experience though, keep going.
@livforflips Ай бұрын
They do. Definitely a platfrom that regards the buyers experience higher than the sellers. And if i was a dodgy seller with poor feedback, I get it. But 100% positive feedback and a long standing account should come into it, but nope!!
@Gee-Lee-WA Ай бұрын
I agree I often think that ebay enables "glorified" shoplifting - so concerned for excellent buyer experiences that they even allow buyers to blatantly steal and scam the platform and worse resellers. It's very frustrating because it also wastes a lot of time and emotional energy. Another issue is the fact that customer service has English as a second language and that frustrates the process when customer service don't always understand what you are asking or trying to explain. It's a shame being in Australia that an Australian-based called centre or chat function is not used by ebay and many other companies.
@livforflips Ай бұрын
Its so frustrating. I spent so much time on chat making sure I was 'doing the right thing' by the platform and the buyer and it still ended like this. It really disappointing. I would rather be listing more than dealing with this kind of stuff that should not be happening in the first place!
@FindandFlip Ай бұрын
Sadly yes this can happen. Working with Ebay will resolve the issue and if you are a good account holder with them they will support you, but it can take effort to get there. It is also totally wrong that this buyer has effectively received the shoes and they have cost nothing, as it just encourages them or others again. Also if you have automatic returns in place, it doesn't apply to international which is why the customer has to obtain this. This is what was explained to me, and in a way it protects you from inflating the postage return price. Head forward into Qtr 4. Put it behind you and I hope you have popped them on the blocked list too.
@livforflips Ай бұрын
I have had an account for 10+ years and had 100% positive account. eBay definitely dropped the ball here and should have better, more efficient systems for such the big, international platform it is. Very disappointing I had to fight for the right outcome!!
@grannyspreciousgifts2038 Ай бұрын
Understand completely, I think some of the processes are automated and no matter who you talk to the system rolls on. Definitely a seller beware situation xx
@livforflips Ай бұрын
Definitely time for eBay to review some of their systems!! Its becoming a little outdated!
@kirish43 Ай бұрын
Leave them feedback
@mariemax3129 Ай бұрын
Sheeze, that would be so frustrating on many levels. I feel for you; how you took great care to get it all in chat writing. I wonder if those boots are stomping around in the US worn by a smug 'buyer' or being resold somewhere else?
@livforflips Ай бұрын
Hopefully someone somewhere is loving them 😂
@PickingVegasandBeyond Ай бұрын
If I lived in Australia I’d be one of the biggest eBay sellers. Over here in the USA I’m not even one of the biggest sellers in my city.
@livforflips Ай бұрын
What makes you say that? Australia is a different market than the US and I think there are different challenges for each country. I wish we had the access to inventory the US has. I would love a go in the bins! 😂
@PickingVegasandBeyond Ай бұрын
@@livforflips because there really aren’t many big sellers there. The only one really big seller I know of there has like 140k items listed, but other than him I haven’t seen anyone else that’s very big. Here I know of several sellers that have 50k listings, 100k listings and one guy that has over half a million listings. The bins here is crazy. I went once and I’ll never go back because as soon as I walked in a huge fist fight broke out with a group of people over one of the bins and they threw something and split a woman’s face open. I’m not fighting over inventory. The thrift stores here are insanely good. It’s not just Vegas either I know of several areas within 5 hours of me that I can go and come back with at least a few thousand dollars in inventory. I’d never try reselling if I left the USA because if I leave the USA it’ll be to retire.
@PickingVegasandBeyond Ай бұрын
4 years ago I had a string of scammers one after another on eBay. Every scammer I’ve ever dealt with is from here in the USA. I’ve never had any problems with international buyers, but Americans are just inherently dishonest. eBay has always been a buyer first platform. The only way I’ve been able to get eBay to take my side in any situation is because I’ve gotten to the point where something happens that is not right I go nuclear on eBay until they take my side.
@hyepwr23 Ай бұрын
ive had the same problem idiots from india don't understand one word of english can't even help with the problem i had pathetic
@FindandFlip Ай бұрын
Glad to find you Liv - I am in Oz too!
@livforflips Ай бұрын
Yay!! Thanks for following along :)
@OpItPoppit Ай бұрын
Hey Liv, excellent video. I was wondering if you wouldn’t mind in the future, mentioning the location of these shops? Just so we can google them
@livforflips Ай бұрын
These ones were all Brisbane ones- we went to the Valley & Newstead :)