Hola. Sí, seguro. Para pedir una copia gratuita en PDF, Usted puede contactarnos directamente a [email protected] Nuestro servicio de asistencia le enviará el documento solicitado (para comprobar su configuración, por favor confirme el tipo y el número de serie de su emisor/receptor). Muchas gracias.

Blinking with alternate colors (green and red) normally indicate that your PCU is in LOCK mode. This applies to G1 (old generation) standard PCUs only. In order to receive more information, please feel free to contact our closest dealer: scanreco.com/distributors/ Many thanks!

Bom dia! Para receber todas as informações sobre nossos produtos e nossa rede, por favor entre em contato conosco em [email protected]

Thanks for your comment, please kindly reach out our service dept. at [email protected], mentioning the type and serial number of your transmitter and receiver. We will be happy to assist! Many thanks

Hello! Yes, exactly. We can supply configurations with two or more receivers/central units, in order to increase the number and/or the type of managed outputs by the system. For more info, please feel free to contact us at [email protected]

Hi! We need to make an upgrade to an existing Scanreco Tandem system that is installed on a crane Fassi F900xp ! The topology is Master for the crane movements and Slave for outtrigers ! Any help and guidance will be apreciatted ! Best Regards !

Bonjour, afin de vous envoyer tous les détails, pourriez-vous svp contacter directement notre service des ventes à l'adresse [email protected] ou nous appeler au numéro +39 0522 96 04 28? Merci beaucoup!

Hello, please kindly contact us at [email protected], mentioning the type and serial number of your system's transmitter and receiver: our service dept. will be happy to provide detailed instructions, step by step, about the speed calibration. Many thanks!

Hello! We certainly can. Could you please send an e-mail to [email protected] with the subject "KZbin - info control speed" and the type and serial number of your radio remote control? We will send you a dedicated guide with the instructions for current adjustment. Many thanks!

Hello! We certainly can. Could you please send an e-mail to [email protected] with the subject "KZbin - info control speed" and the type and serial number of your radio remote control? We will send you a dedicated guide with the instructions for current adjustment. Many thanks!

Hello! Thanks for your comment! To get the SepSim software, as well as the right configuration file for your product, please contact our service manager Ivan campanini at fabercom.it/en/contact-us-2/ Please also kindly indicate the serial number of your device in order to provide correct information and cfg files

If there's no radio remote control controlling the crane, you certainly can. If instead there's already an existing system on the machine, in most cases it's possible, but in order to make sure about it, it's necessary to evaluate the features of the existing unit (we will need to know the type and serial number of your transmitter and receiver). In both cases, if you need support, please feel free to contact our tech dept. at [email protected] !

@@FABERCOMsrl Thanks, will look into it. This is a new build coming up.

Hello Sam, to receive this type of information, please kindly contact our service manager at ivan.campanini(at)scanreco.com Many thanks!

Si, el control remoto controla directamente las bobinas de cada sección de los actuadores MOD10

Hi! To have an overview of our dealer network, please kindly check our website at scanreco.com/distributors/ If your Country is not in the list, please kindly send us an e-mail and we will get back to you asap with the best solution. Many thanks!

​@@FABERCOMsrl They never responded to my email so I doubt that is true. I ended up having to go through some unknown person and have a non-working unit that I paid several thousands of dollars to.

@@MJ-gp8jw Unfortunately, I cannot see where you are from. However, we can certainly help you. Please feel free to give us a call at +39 0522 96 04 28 or send a direct e-mail to our KZbin manager Nicholas (nicholas.torelli(at)scanreco.com - please indicate also your company details in the e-mail), to receive support. Thanks!

Hi! Most likely, the system is now working in WMB mode. To receive support and restore "crane mode" with normal speeds, please feel free to contact our service manager at ivan.campanini(at)scanreco.com Please also include in the e-mail the type and serial number of both receiver and transmitter. Many thanks!

Hello! To receive support, please feel free to contact our service manager at ivan.campanini(at)scanreco.com Please also include in the e-mail the type and serial number of both receiver and transmitter. Many thanks!

Hello, to receive more information, please feel free to contact us via phone (+39 0522 960428) or e-mail (at [email protected]). Our team will be happy to help you!

Thank you very much, Andrew!

Yes, sure. We have a wide range of distributors all over Europe. In order to find our closest dealer, please feel free to directly contact us at +39 0522 960428 or info.it(at)scanreco.com Many thanks!

Hello Junior, yes, it is. In order to get all information about programming from our technical dept., please feel free to contact us at info(at)fabercom.it In order to receive all the specific information about your system, you will just have to indicate the data (type and serial no.) of your own receiver!

Thank you very much!

Hello Kamran, in order to get the right diagram, please kindly contact our support dept. at ic(at)fabercom.it, providing the type and serial number of your unit. In this way, we will manage to identify your version and provide the right technical sheet. Many thanks!

Hello Kamran, in order to get the right diagram, please kindly contact our support dept. at ic(at)fabercom.it, providing the type and serial number of your unit. In this way, we will manage to identify your version and provide the right technical sheet. Many thanks!

Thank you very much, Sergey! Grazie!

Я

Muchas gracias para su apoyo!

You're welcome, Norton!

Hola Alejandro, gracias por su mensaje. Para identificar su sistema, necesitaría saber el tipo y el número de serie del radiomando. Sin embargo, desde su descripción, entiendo que podría tratarse de un problema conectado al radiomando, no a la hidráulica: ante todo, por favor, compruebe si los cables Ex.10 y Ex.11 están conectados entre sí: si no es así, el radiomando funcionará en modo “plataforma aérea” (monofunción). Para recibir más información, por favor escriba a [email protected] indicando el tipo y el número de serie de su radiomando. Saludos cordiales.

Hello, do you need any further information about this application? Unfortunately, we don't have a WhatsApp corporate number, but please feel free to reach us by e-mail at [email protected]; by phone at +39 0522 960428; by fax at +39 0522 969644 or on our Facebook page facebook.com/fabercomsrl Thank you!

You're welcome! In order to find out all programming options of RC400 Scanreco systems (including modification of boom direction), you can check out our "support documentation" section: www.fabercom.it/en/customer-service/support-documentation/ To access that section, you will need to register to our website: the registration is obviously free. You will just need to choose an e-mail and user name. Please also note that programming instructions differ from old generation (G1) and new generation (G2B and G3) systems. If you have any doubts, please feel free to contact us at info(at)fabercom.it

@@FABERCOMsrl thanks

Hello Keithan. Yes, sure. Can I send it directly to your usual e-mail address?

Thank you for your suggestion! We will evaluate to make a new and shorter video. Furthermore, just for information, please also note that on our website (www.fabercom.it/assistenza/documentazione-di-supporto/), you can find the specific PDF document for the installation of all versions of our retrofit actuators: should you have any questions or doubts, please feel free to contact our technical dept.!

Hi Osvaldo, please feel free to directly contact our sales team at [email protected] for all information: we will check and let you know where you can find our closest dealer.

Hi Remy. Yes, sure. As you know, the G2B serial cable has 5-pin M12 connectors. Below, you can find the configuration: 1-data 2-GND 3-DC1-E 4-RS232 RX 5-+24VDC For more information, I also would like to inform you that you can freely download the complete Scanreco manual (and many other useful documents) from our website, at www.fabercom.it/assistenza/documentazione-di-supporto/

Than you very much for your suggestion, Ernesto! We will work also on that theme for our next tutorials!

However, please kindly note that the master/slave configuration is not available for G4 systems. If you wish to get more information, please always feel free to directly contact us at [email protected]

Je pense que ce mécanisme est utile et nous en avons besoin dans les projets, mais et s'il fonctionnait par détection comme un robot et disposait d'une caméra pour détecter la charge afin de la placer au bon endroit et ainsi sauver les employés ?

Hi, the procedure for models without display is the same. The only difference is that there isn't the phase where the graphic project is uploaded. Therefore, the steps to be followed are exactly the same also for G2B radio remote controls without display.

Hello, to get the link to dowload the WinSci program and more information about your programming file, please feel to send us an e-mail at [email protected] Please note that we need to know the type and serial number of your receiver and transmitter units in order to identify your system.

Hello Thomas, the video was sent us by our customer "Tajfun Liv" in Slovenia, that followed the development of the project.

Hi, you can see a picture of the dinosaur with the skin at the following link: drive.google.com/open?id=1y9-AZ8XWT2008XSCT_xI2GiWkSCRmPK4 In any case, we will try to get and upload also a video with the finished machine!