Bonjour, merci d’avoir contacté l’assistance mondiale HP pour les médias sociaux ! Nous sommes ravis d’apprendre que cela fonctionne ! Si vous avez besoin d’aide à l’avenir, vous pouvez toujours nous recontacter. Merci d’être un précieux client HP. Passez une merveilleuse journée ! Cordialement, Assistance HP

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer after cancelling HP instant ink. I will do my best to assist you. An E0 error indicates an unusable cartridge. This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary. You may also refer to this document meanwhile, you help me with more details: hp.care/6057UDL37 Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to watch same video in German. I will do my best to assist you. Please watch the same video in German here: hp.care/6051UDL17 Regards, HP Support

Bonjour, merci d’avoir contacté l’assistance mondiale HP pour les médias sociaux ! Je suis là pour vous aider ! Quel semble être le problème ? Rencontrez-vous des problèmes techniques avec votre imprimante HP ? Puis-je connaître l’imprimante que vous utilisez ? Tenez moi informé! Cordialement, Assistance HP

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in exiting the bios of your computer. I will do my best to assist you. Select the Exit tab in the BIOS Setup utility Select Save Changes and Exit Press Esc and then Enter to exit Regards, HP Support

こんにちは、HPグローバルソーシャルメディアサポートに連絡していただきありがとうございます! ノートブックの電源リセットに助けが必要であることを理解しています。 私はあなたを助けるために最善を尽くします。 ノートブックの電源リセットについては、次のドキュメントを参照してください hp.care/6050UDvJu よろしく HPサポート

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a black screen issue on your notebook. I will do my best to assist you. Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/6053UDmZ9 Let us know how it goes. Regards, HP Support

Hola, ¡gracias por ponerse en contacto con el soporte global de redes sociales de HP! Entiendo que necesita saber si su impresora puede escanear la tarjeta de identificación. Haré todo lo posible para ayudarte. Consulte este documento para saber sobre el escaneo de la tarjeta de identificación: hp.care/6054UD9u0 Saludos Soporte de HP

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in changing the payment information. I will do my best to assist you. Please refer this document to know about changing the payment information: hp.care/6051UD9OX Regards, HP Support

Hola, ¡gracias por ponerse en contacto con el soporte global de redes sociales de HP! Entiendo que está experimentando un problema al restaurar el BIOS de su computadora. Haré todo lo posible para ayudarte. ¿Cuál parece ser el problema? ¿Tiene algún problema técnico con su computadora HP? ¿Puedo saber la computadora que está utilizando? ¿Puedo saber el motivo para recuperar el BIOS de su computadora? ¡Hágamelo saber! Saludos Soporte de HP

Hola, ¡gracias por ponerse en contacto con el soporte global de redes sociales de HP! Entiendo que está experimentando un problema con Microsoft Edge. Haré todo lo posible para ayudarte. Consulte las instrucciones mencionadas en este documento para solucionar el problema: hp.care/6055UD9zS Saludos Soporte de HP

Hi there, thanks for contacting HP Global Social Media Support! Thanks for sharing the steps that helped you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support

안녕하세요, HP 글로벌 소셜 미디어 지원에 문의해 주셔서 감사합니다! 제가 도와드리겠습니다! 무엇이 문제인 것 같습니까? HP 컴퓨터에 기술적인 문제가 있습니까? 사용하시는 컴퓨터를 알 수 있을까요? 알려주세요! 안부 HP 지원

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in navigating in bios. I will do my best to assist you. May I know the computer you are using? What seems to be the issue? Are you facing any technical issues with your HP computer? Please let us know! Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about upgrading your Wireless WAN module. I will do my best to assist you. The HP EliteBook x360 1040 G8 notebook PC is backward compatible with 4G LTE and 3G HSPA technologies. A 5G module is available for select platforms and countries where carriers support it. Regards, HP Support

@ So basically what you’re saying I can’t do 4G to 5G on my Laptop. But what about from Wi-Fi 6 to Wi-Fi 6E can I upgrade? If I can provide the Wi-Fi 6E card module part number or link so I can buy it for my HP Elitebook x360 1040 G8.

Thanks for the reply. HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion. Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in setting up your HP Reverb G2. I will do my best to assist you. Please refer this document to setup HP Reverb G2: hp.care/6053UDgU1 Regards, HP Support

Thanks for the reply. Please refer to the instructions mentioned under this document to recover your computer: hp.care/6053UDgmh Regards, HP Support

No, there is a misunderstanding my bios is the only recovery option working and the error that I have is because I created a new volume and I didn't do it well so my pc just is stuck

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the complete model number of your computer? Let me know! Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a black screen issue on your notebook. I will do my best to assist you. Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/6059UD5Yc Let us know how it goes. Regards, HP Support

Bonjour, merci d’avoir contacté l’assistance mondiale HP pour les médias sociaux ! Nous sommes ravis d’apprendre que cela fonctionne ! Un écran noir sur un ordinateur portable HP peut être causé par un certain nombre de problèmes, notamment : Problèmes de connexion : le moniteur n’est peut-être pas correctement connecté Problèmes de périphérique d’affichage ou d’adaptateur : l’adaptateur ou le périphérique d’affichage est peut-être défectueux Problèmes de logiciel ou d’application : une application ou un pilote obsolète ou défectueux peut provoquer un écran noir Paramètres d’alimentation : la luminosité de l’écran peut être réglée pour changer automatiquement afin d’économiser de l’énergie Mise à jour du système défectueuse : une mise à jour du système défectueuse peut provoquer un écran noir Paramètres mal configurés : des paramètres mal configurés peuvent provoquer un écran noir Veuillez essayer les étapes mentionnées sous la vidéo si vous rencontrez des problèmes similaires. Si vous avez besoin d’aide à l’avenir, vous pouvez toujours nous recontacter. Merci d’être un précieux client HP. Passez une merveilleuse journée ! Cordialement, Assistance HP

Merhabalar, HP Global Sosyal Medya Desteği ile iletişime geçtiğiniz için teşekkür ederiz! Bang & Olufsen uygulamasını yüklemek için yardıma ihtiyacınız olduğunu anlıyorum. Size yardımcı olmak için elimden geleni yapacağım. Lütfen temiz bir Ses yazılımı / sürücüsü yükleyin, bu yardımcı olacaktır. (a) Aşağıdaki sürücüyü indirin ve bilgisayarınıza kaydedin, hp.care/6052UDvWj (b) Ses sürücüsünü (Realtek) kaldırmak ve yeniden başlatmak için Aygıt Yöneticisi, Ses'e gidin, (c) İndirilen dosyaya sağ tıklayın ve Yönetici olarak çalıştır'ı seçin, (d) Yeniden başlatın. Lütfen nasıl gittiğini bize bildirin! Saygılar HP Desteği

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a black screen issue on your notebook. I will do my best to assist you. Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/6050UDefa Let us know how it goes. Regards, HP Support

Olá, obrigado por entrar em contato com o Suporte Global de Mídia Social da HP! Entendo que você está recebendo um erro de cabeça de impressão em sua impressora. Farei o meu melhor para ajudá-lo. Consulte as instruções mencionadas neste documento para corrigir o problema: hp.care/6059UDefR Relação Suporte HP

مرحبا، شكرا على الاتصال بدعم وسائل التواصل الاجتماعي العالمي من HP! أدرك أنك تواجه مشكلة في الاتصال اللاسلكي على الطابعة. سأبذل قصارى جهدي لمساعدتك. يرجى الرجوع إلى الإرشادات المذكورة في هذا المستند لإصلاح المشكلة: hp.care/6058UDeNI يتعلق دعم HP

Hola, ¡gracias por ponerse en contacto con el soporte global de redes sociales de HP! Entiendo que está experimentando un problema de pantalla negra en su computadora portátil. Haré todo lo posible para ayudarte. Utilice este documento para resolver un problema cuando la pantalla permanece en blanco después de encender la computadora: hp.care/6052UDe2u Cuéntanos cómo te va. Saludos Soporte de HP

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase case for your computer. I will do my best to assist you. For optimal PC and printer performance, remember to always buy (use) Certified HP Genuine Replacement Parts from a known and trusted source. You can order it via the HP Parts store: hp.care/6059UDeF1 Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your notebook as it is powering on and off after updating the bios. I will do my best to assist you. Please try restoring default in bios as mentioned here to fix the issue: hp.care/6057UDeLR Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in calibrating the battery of your notebook. I will do my best to assist you. Please refer this document to know about testing and calibrating the battery: hp.care/6056UDexo Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about scanning from your printer. I will do my best to assist you. - May I know the model number of your printer? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know! Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the performance of your notebook. I will do my best to assist you. You can update your HP notebook using Windows Update or HP Support Assistant: • Windows Update Check for updates by searching for and opening Check for updates. If updates are available, they will begin automatically. You can also download and install optional updates by selecting Advanced options > Optional updates. • HP Support Assistant Open HP Support Assistant, find your computer on the My Dashboard tab, and click Updates. After the system analysis is complete, select the updates to download and install. You can also update your BIOS (Basic Input Output System) by downloading and installing a BIOS update from the HP Software and Driver Downloads page: 1. Go to the HP Software and Driver Downloads page. 2. Navigate to the product page for your computer. 3. Select BIOS from the list. 4. Review any available BIOS updates. 5. Click Download if there is a BIOS update. 6. Save the BIOS update file on your computer. 7. Double-click the file name to start the installation. Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a blinking light issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6050UDetn Regards, HP Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can use both SSD and HDD on your notebook. I will do my best to assist you. Yes. This notebook supports dual storage configuration as mentioned below: Dual storage conƭigurations (Intel Core processors): 256 GB, PCIe, solid-state drive + 1 TB, 5400 rpm hard drive 256 GB, SATA-3, TLC, solid-state drive + 1 TB, 5400 rpm hard drive 128 GB, SATA-3, TLC, solid-state drive + 1 TB, 5400 rpm hard drive Regards, HP Support