Thanks! I have the Vertex. That video was super helpful. I learned a couple of things. I was hoping that second roller came off so i could clean the see through part! I appreciate your help nonetheless! 😊

Too complicated for my Neanderthal cranium. No more Sharks for me.

Aircraft mechanic of 14 years here. I've seen some pretty garbage engineering designs that are not conducive to maintenance and then I've seen a whole new level in Shark. They seem to be openly hostile to anyone that even attempts to repair something they own. It's actually disgusting. All I wanted to do was clean out my plastic roller housing easily. But Shark says no.

neither is availble now, any updates? tx

You being in the way was extremely helpful...

Thanks for the video 💪🏽 this was my exact problem.

Does the handle also have a built in light for when you use it in stick form, like the Apex did?

Designed to be lite and of a thickness that is still durable with thin lite durable components. Lots of screwed down access points for service makes it a better design in my opinion, More screws doesn't mean it is a weak design at All, Somebody could have thought a sealed unit is not so attractive to a Customer, People like to repair things if they can or have them repaired by a technician. Buy it on a Sale and you can't go wrong, I've had Wertheim vacuum cleaner and powerhead gave up working and that was a high priced unit 3x the price. The Strato's is in direct comp's with a Dyson of similar class, And has better suction.

I just successfully replaced a broken front roller belt, and almost certainly would have broken the assembly while trying to open it if not for this video. Very much appreciated!

I'm getting red light after few second of working with bruches. Only hard floor programme doesn't give me red light so when brushes doesn't spin. They are spinning and working as normal just few second and the red light is coming on and it's stops spinning any idea? Suction power is still verry good.

WARNING: do not waste your time watching this video because none of the batteries reviewed are for sale anymore.

This is real naze engineering

Thanks!

what about 21700 cells replacement instead of 18600?

Wow! Don’t think I’ll buy a Shark vac again. Unfortunately, after only 1 year, I sucked up a plastic stick pen , hidden under my Lazy boy recliner. It’s lodged under roll brush! Can’t believe such a night mare to fix issue. Meanwhile, I’ve purchased new nozzle at hefty $95 plus shipping & tax $115. I really like the performance, but design for maintenance is terrible. I still prefer my Kirbys!

I hate it that it's much easier to find fake bags in supermarkets than genuine bags. Like, why is it even legal to sell them??

Thanks to you I was able to troubleshoot my Dyson and discovered I'm in the same spot as your customer from this video. I'm not happy that I need to buy a new vacuum after just 3 years but at least I know what the issue is and can buy a different brand to avoid this in the future.

Can't believe they have not allowed for easy removal over the brush head cover. Such a backwards step, 2 minutes out of the box I got a twig caught just out of finger reach, not good ! Other than that it's a cracking vacuum cleaner

Не профессионально: 1. Пломба элементарно вынимается приклеиванием к ней термоклея, или заворачиванием в неё острого самореза. 2. Для разборки корпуса на 2 этапе было достаточно нажать кнпки по бокам, а не как у вас, на 4 этапе, когда всё обрезано :))) 3. Откусывать легко вынимающийся разъём - без комментариев. 4. Нормальная плата никогда не позволит полностью разрядить элементы, это одна из её основных задач. Бестолковое и безграмотное вскрытие, причина не найдена, куча дезинформации как в видео, так и в ответах на комментарии !!!

I used a T10, a T15, and a Phillips size #1 to follow this tutorial, just FYI for anyone else watching! I was using the wrong sized Phillips heads at first and thought I needed a super special shaped tool, but it turned out I was using a #2 which was too big, and a #00 which was too small. Easy mistake for those of us who didn't realize Phillips heads came in different sizes. Thanks for this detailed video!! The Dyson video for the same issue has no audio and doesn't go as far in depth taking apart the machine. This one is much better.

✌️✌️✌️❤❤

Wtf is this

Thanks for your video. It helped me resolve our issue.

So I was so excited to buy this vacuum. It was my first "big purchase" as a new appliance and I thought the thing to prevent hair from wrapping up on the roller was a Godsend, as I have three long haired females in my home! I wanted to love it, I still do! It's suction is great but it is messy (bagless soubds great in theory, but...). The hair still wrapps on the rollers, but maybe not as bad? My biggest issue is, I believe, where the hose connects to the body of the unit. The pins are clean, fully extended, undamaged. It clicks into position nicely and turns on. The lights and brush roller are powered as you begin to vacuum... Until you pull the unit back. Then the electrical connection is lost. Till you push it again. I am trying to troubleshoot this myself but I can't find a forum to get advice that is still active. Reddit, for example, even on posts with activity in recent months, cannot be interacted with. I can't find any troubleshooting for the model and the problem, past a sentence telling me to make sure the hose is firmly connected. No kidding. If anyone has suggestions, I would love to hear them! I couldn't, in good conscience, recommended this product to anyone at full price. Maybe as a cheap secondhand vacuum.

Bagged vacuum cleaners more greater and need more of them

Can you take off the top cover? where the foot symbol is?

I took mine all the way apart. And found that one half the roller brush is bound up. You can buy a torx set for less than $12 at harbor. Freight. Should have went all the way.

I just found a bagless version of that yesterday at a dumpster and it seems to work fine. I will be making a video of it soon. (keywords “Marshall Curtis“ and “Kenmore direct drive“).

I trust this guy, because he is wearing a Casio royale.

Great video. Only thing missing was a chart at the end comparing run time, temperature and price

Link?

Cant get my new bag carpartment open. You didn't show how to or check that area.

Thanks for the wonderful video. Just don't make fun of us because we love Dysons. All 12 year olds do. Keep up the good work.

Your guys suck at there job. Its been serviced no quite 2 years and boom big dirt clog. Id fire them all

Thank you for your video, Is the motor is brushless with no Carbon Graphite? The Meile Compact C1 I have recent follow your video to fix the cord thank you for that. but the inside has lots of back dust come from the carbon graphite contact brush from the motor. I am looking to replace this unit with Miele CX1 blizzard if this model is brushless, and I've noticed went you took the motor apart from this video. I was shock there were so clean. Which I assume the motor is brushless, Can you confirm if this model Miele CX! blizzard is brushless motor? Thank you...

I bought one of these 4 weeks ago for 15 bucks. Cleaned it up, and it works great still.

I feel like a wire coat hanger bent in the right way along with rolling the brush roll manually would have been easier, but very useful video

Thanks!

Thank you!!! This fixed my problem right away, I thought I'd have to take it in to get serviced.

You know you really should do a video of where you're taking one of them apart to show everybody what the inside of the motor chamber looks like period after all that dust gets down inside the motor and not to mention the Cyclone filtration area and how stopped up and gross those areas are. I really wish companies would stop making Bagless vacuums they are just pieces of crap

I used mine on brick dust second time I used it, bad move. It's never been the same since, despite cleaning the big filter - overheats on 4 and shuts down. Been limping along for years like that.

Yikes, this is reminding me I need to wash the filters and clean it up this is a great reminder for me

Oh my goodness, wow! Sorry but I'll stick with a bagged vacuum, thank you for this video!

My vacuum is doing the exact same!!! Its been working and then today i tried to use it and it wont suction. It has suction in the hose, the filter is clean, no holes/cracks in the hose, the tank is set on the unit right and no clogs! It just all of a sudden stopped working.

Worth fixing.they are very expensive in Australia.

Thank you. Great work. I’m going to follow your instructions.

Thank you for sharing this video because I was curious to know what would happen if you run a vacuum all day every day

Thank you so much! This fixed my Oreck Magnesium. I so appreciate your sharing this!

Thank you so much! Been trying to figure out how to get the hair out of that drive piece for years. After Dyson replacing the whole head twice I’m amazed they didn’t show me how to do this and prevent the problem in the first place. Great video!

How do I get that spring back in to the roller