Hi, the crystals work well but not really as intended according to the Litter Robot mechanism, which is clumping and dumping a clump into the waste drawer. It may work with the Robot but using it differently, just letting the crystals absorb the urine instead of collecting the clumps in the waste drawer. Thanks for your comment :)

Hi john, I had the same issue and it was that I didn't have the firmware updated. Regarding the bonnet you need to place it on the back first and carefully adjust on the sides until it clicks, if it doesn't click easily do it again starting from the back. If you update the firmware and it still doesn't work contact customer service, they will help you.

Hi liz, my cat used the Petlibro Air for about 3 months and currently she is not eating from it mainly because she prefers using a simple bowl, she's getting picky as she gets older (she turned 9 years old) plus she behaves well with food so that's the reason. For the time she used the feeder it worked very well, no issues at all. Note that this is not the Wifi version, it's the basic Petlibro Air. If you need more information about the pros and cons of this particular feeder I wrote a review here ➽ www.catfooddispensersreviews.com/petlibro-air-automatic-pet-feeder-review/ Hope that helps!

Hi, currently I am using Arm & Hammer Multicat and it works well, my cat jumps out the Litter Robot when she's done using it, she doesn't walk out using the ramp, only when she enters the litter box so there's cat litter outside and on the litter mat, but I haven't seen cat litter on the couch or the floors at all, only outside the Litter Robot because of my cat's behavior. The Litter Robot 4 is similar inside than the Litter Robot 3 but a little wider at the entry and in my case, the Robot 4 is wider inside because I have the old Litter Robot 3 with a flap separated from the globe and I understand the Litter Robot 3 now doesn't have that. Hope that helps :)

You are very welcome :)

Hi, here's the link where you can find the QR code www.support.petsafe.net/articles/how-to-connect-the-petsafe-scoopfree-smartspin-self-cleaning-litter-box-to-the-app/

I do, my cat still uses it and it keeps working well.

@@catfooddispensersreviews2696 excellent. mine comes tomorrow, can’t wait !

You are welcome! Use my link to purchase it so I can keep creating content like this, thanks for your comment!

Glad it was helpful :)

Thank you! I am happy I can help :)

The feeder makes the typical sound when the impeller is rotating to dispense the food, all feeders make the same sound, nothing really loud, just like it sounds in the video. The feeder makes a louder noise when the kibble hits the stainless steel bowl though.

Hi, the battery dimension fits the battery compartment just right.

Glad I could help!

HI! To reset the feeder you need to long press the "UP" button while the screen is locked, after doing that you can program the feeder from scratch.

Hi, I don't quite understand the question, what you mean came unplugged?

You're welcome

Glad you like them!

You're welcome

Hi, the minimum portion is 15 g which equals to 2 portions. So you need to program two meals, each meal with portion #1. If you do this, each cat will eat 15g per meal twice a day, for a total of 30g each cat per day. That is the minimum food intake you can feed two cats.

@@catfooddispensersreviews2696 Got it.Thanks buddy!

Hi, I didn't use the HoneyGuaridan with a splitter, but if you want to feed two cats you just need to double the portion that equals to two individual meals. The make it dispense once a day you just program the meal #1.

Hi, the Litter-Robot 4 Backup Battery provides 24-48 hours of use when power is interrupted, depending on the usage.

Hi Ana, what works the best for me is a carbon filter in the compartment and the OdorTrap in the waste drawer, plus a new trick I found to is placing the OdorTrap and a piece of carbon filter together in the holder. I have a video about this here kzbin.info/www/bejne/Y4G2daejrd9ld80

Thank you!!

It uses AC adapter and optionally batteries as a backup.

You are very welcome :)

Thanks for watching!

Hi, the carpet tray allows the sensors at the bottom of the Litter Robot to work properly because on carpeted surfaces the sensors don't work well. This tray is not meant to contain spills or litter box accident since it has the exact footprint of the Litter Robot with a little less than 1/2 of an inch extra on the sides. However, the Litter Trap mat is designed specifically to contain spills or litter box accidents with the Litter Robot, featuring a special shape to adapt to the Litter Robot's bottom shape, Here's my video review kzbin.info/www/bejne/fGjcmJaDjr2cobM

Glad it was helpful!

Hi, the Odortrap Holder and the packs are purchased separately.

Hi, the oils present in the Odortrap attach and trap the odor causing bacteria that is present inside the waste compartment. Bacteria that creates odor doesn't get blocked by plastic, it grows everywhere inside the sealed compartment.

Hi, the programming repeats everyday automatically.

@@catfooddispensersreviews2696 is there something special i have to do because i have 1,2 set but when the first feeding goes off the number one disappears?

@@gulzgamer6087 The number disappears once a meal has been served. The numbers are only lighted when there are pending meals to be served.

@@catfooddispensersreviews2696 thank you very much

@@gulzgamer6087 You are very welcome!

I am glad :)

Hi, you can clean it outside, this is a video how I did it kzbin.info/www/bejne/gZeok2B9fshjppI or you can wash it in the bathtub kzbin.info/www/bejne/fZ6vd3yPfs95fq8

Hi, you can reset the feeder by selecting the refresh icon using the dial and then holding down the dial for a few seconds. Then you can change the programming.

You're welcome!

Hi, so sorry about that, maybe you can contact customer service and explain? That shouldn't happen.

⁠after trying forever I realized I have the old high fence for the LR4 which the ramp isn’t compatible with hence why I could never get ramp hinge to snap in place. So I have to choose between old high fence or ramp.

Hi, I use the ramp without the old fence, just with the adapter, and the setup works very well. You shouldn't have an issue with it.

Hi, I don't think you can erase the voice recorder, but what you can do is recording a silent recording. Hope that helps!

Hi! You only need to program one feeding schedule of 3 meals per day and it will repeat every day.

Hi, 17 inches wide (from rim to rim of feeding bowls), and about 10 inches deep.

No problem!

Glad you liked it!

I made this video to demonstrate that my unit didn't have this issue, so I can't fix it since it doesn't have that problem.

You're welcome!

You're welcome 😊

Hi, the feeder's capacity is about 10 days of feeding two cats. If you pour more food into the hopper, it will keep dispensing because the programming is retained in the feeder.

Thanks so much for replying and the details!!!

@@Jessica-sg5bk You are very welcome :)