I spent some time in Fuji City and Tokyo at a company called Jatco (Nissan supplier). What I witnessed in terms of culture, productivity, efficiency and organization was far beyond anything I've ever seen stateside. Where were you? I was also impressed with the level of visual management employed in their everyday lives. It was super easy to find where I was going and order what I wanted regardless of language barrier.

@@RobertNapier-s3f Japan was entirely as a culture about quality over efficiency. It shows in every aspect of their design, take architecture. They’d chose a brick that is unique, say a brick that is 2cm thick and they would lay every brick in a unique way. It makes for a unique building and design but it’s highly inefficient to build and serves no benefit to the end user at all. I sat in a donut shop which looked beautiful and had a queue system that went around in a line that you’d have to wait in to ‘see’ the donuts. This made loads of people just leave. Finally we got a donut and you got to eat your donut and see the workers who are out in the open dressed in all white for view. The man I was watching was working on one donut. He was placing hundreds and thousands on the donut with tweezers one at a time. I timed how long it took him to make a donut. I looked around at people eating donuts. No one was taking photos of a donut, they were just dunking them in coffee and smashing them back. This level of detail served no purpose to the end user. Another place said to wait to be seated. We waited at the front. We weren’t attended to. Others came by but didn’t get served so just walked off (lost customers). Finally we got seen to. The delay was because they had one chef and 3 servers. The servers though had prioritised handwriting little cards for the tables that would get handed out with the receipts at the end and folding napkins in specific ways. They prioritised this over seeing if a customer is waiting and seating them or making a customer food. I could go on and on and on. If you are an expert in lean sigma, you’d make an absolute killing in Japan. You could practically buy any existing business and improve the profit 10 fold by just implementing simple changes in efficiency

lean methedalogy is highly renowd the auto industry by Toyota and eg I worked with eg and the ethic is the same

the project was rca gte and ge

sorry for my hast

the elimination of defect and waste is vital in industry

which is the bottom line