Very good point... Are we all sure its a low cost airline? When we buy a luggage, food and seat it will suddenly transform to a mid or high cost . Cebu Pacific is all Robot its quite good you had a talk with a live person everyone should also know how can we talk with a live person.

DTI na yan. Tapos make a part 2.

Same thing happened to us on an international trip on another airline. Bought seats for 11 pax (company holiday trip). Checked-in 24 hours before the flight, no problem. At T2 Counter, we were scattered all over, no preferred seats among us. Change to a smaller plane also. As for paid seats ni ha ni ho, no mention at all. Ty na lang. On the return we had the original plane and our purchased seats too.

I had an issue with the Cebu Pac CSR too. Another kind of situation naman.. They seem to lack the information/training needed to resolve certain issues appropriately. If it is outside their skill set, some tend to make "mema" just so they can dish out an answer. An answer that does not make sense. my wild guess is that some CSRs avoid escalating an issue to another CSR (with more skill set) to avoid "coaching session." Coaching is a nice term for reprimand oi the BPO environment,

Hi Ken, I remember you and the MIB group back in the early 2000’s when BGC was still called “the fort”. Good to know you’re still riding. -Richie FRMC

Same here na double pay just to get the preferred seat para sa bata.

file a civil case against cebu pacific.

Hirap makipag argue sa chat. I want a voice agent.

May pagkakupal tlga MGA CSR jan

I still fly only butuan to manila well delay is only my thing

Very informative ..thank you ..but be cautious as you are driving..

You should also be aware of the equipment (Plane) on your itinerary and be aware of sudden equipment change/swap, considering that particular airline does not notify its passengers of such change. I keep checking periodically for such issues, especially when my preferred seat changes without notice. The first thing I would do is check the aircraft being used for that particular flight. Unfortunately that’s a common occurrence with budget airlines. Glad you still made your trip, though.

I boycotted Cebu Pathetic since 2008 when they did me dirty by cutting me off the queue and telling me I was late when I was already there for a long time waiting patiently for their slow asses. Then they lied to the authorities making me “the bad guy.” Fortunately, the airport police saw through their lies. Then I found out that they talked about me in their company group chat/forum, and described me as someone who wanted “special treatment” when all I wanted was a fair treatment and not be scammed by them.

Equipment change is a very common occurrence across all airlines. As far as CSRs, unfortunately, most of them are probably uneducated and can't afford to travel so they would have no concept and unrelatable. That is why they are in a low to no skill type of jobs. Staff at the airport are in a customer facing position therefore most likely more educated and skilled. It is what it is.

That is why I do not take CebuPac on International flights. On domestic flights, Cebu Pac is almost always my last choice.

I have just had the annoying experience of booking with Cebu Pacific recently CRK-NRT-CRK. The ONLY reason I booked 5J is because I live in Clark. Now the CABs Passenger Bill of Rights is a good start but one nefarious activity is this pre selecting iof insurance. I am sure a high percentage of passengers unknowingly or accidentally pay for this. This insurance is less than useless and most people do not want it. Next issue is the seats. I booked an exit row on both flights but this is also stupid and we ended up on one flight not next to each other. Very unfriendly site. I would happily pay double and fly with PAL. Ripping people off is not good marketing. It leaves people with a bad taste in their mouth and a desire to punish the airline.

Had the same issue.. booked an aisle seat and paid for it. Got on the plane and was shocked i was assigned to a window seat. I always book aisle seat to and from... nakakagigil pero i just shurugged it... its budget airline after all... basura customer service.

Pwede ba ma record natin ang transaction sa phone o any device habang nag book tayo?

You get what you pay for. I never fly PAL or CEBPAC to avoid stress and disappointment. Don't be cheap!

Ah yes napadaan kami sa event na yan sa alabang

Cebupac also changed the aircraft on one of my flights. Same thing happened to me, paid for seats at the right column and it disappeared, because Cebupac switched to a smaller aircraft. Caught this change weeks before the flight so I managed to avoid extra charges. Never booked seats at the right column in a 3 column configuration aircraft since. I think Cebupac should notify passengers of any change regarding the booking…they have the passengers email for online bookings and so there is no excuse for Cebupac to not email and inform passengers that booked online.

next time, don't fly CebPac

This is so stressful 😣

It probably wasn't the CSR's fault either. Call centers tend to give front liners incomplete information and tools to view these kinds of info. What you should have done was ask for a manager. Those guys tend to have complete tools.

In March 2024, I flew to Tokyo via Narita with Cebupac. I paid extra for a seat, expecting to choose my own, only to find that the platform had automatically assigned me one without any option to change it. This issue occurred in February, a month before my flight. I assumed that when check-in opened 72 hours prior to departure, I would still have the chance to select a different seat, but I was unable to do so. Take note, even at the time of booking, despite paying extra, I wasn't given the option to choose my seat. I've encountered this problem multiple times, both on domestic and international flights courtesy of Cebupac.

Cebupac has the worst csr's in the budget airline sector...thats a FACT...😊

ramdam ko yung stress mo sir, napatingin din ako sa booking din namin jusko. baka sa csr wala silang visibility sa plane change na ginawa ni cebupac.

Saan po lugar kayo nag pakabet NG mitsuba dolce 3 horn

IF YOU HAVE MONEY THEN AVOID BUYING TICKET FROM CEBU PACIFIC.

2011 CRV ba auto mo lods? based on experience, during check-in sa CEB. marereset yung preferred seat kahit supposedly saved na yun. agree ako na hindi mo napansin step na magpapalit ng seats. pero ang totoo kasi, narereset sya and you'll have to start-over as if you're reserving your seats, ordering food, ordering extra check-in, etc. yan yung reason bakit di na ako sumasakay sa CEB. masikip ang leg room, walang proper channel for customer support, mabagal ang website nila at yung app nila ay useless din.

Same thing happened to us with cebpac

They are just outsourcing their online services and calls to a call center. That explains why from time to time these things happen that just does not make any sense at all. Also, people taking the calls are just trained to a certain point that when it gets too technical they would not be able to handle it by their own and would ask the assistance of their supervisors. In cases like these, take note of the person whom you've spoken with and ask for an escalation if they are already too unbecoming, rude enough during the call or evidently cannot resolve the issue.

Sorry about your experience. I don’t think I can finish your video, midway palang triggered na ako. Just thankfull I am able to chose other carriers that has less complaints than these airlines.

Thank for sharing your anecdote.

They are trained and the responses are geared towards you coughing up more cash and concede with the discussion. When those things happen on a budget airline, best way in my experience is to just talk to the ground staff

Inom na lang tayo this weekend, Dong. 😉

Always been a Arai guy. That said Shoei is a class brand. Currently sporting a RX 7V. The top vents on this helmet, like what you say about the Shoei, only function well in a tucked position possibly due to its racing oriented design.

0ede po ba sa mtr

You should record the price also. Product with info and price will be very helpful.

ayos lamig talaga ng AC at yung speaker ganda talaga ng BOSE

Thanks. Stock is good ata pagdating sa suspension ng Vespa unless willing to shell out for Ohlins.

I guess you need to have a heavy foor when overtaking 🙂 On climbing the inclined driveway, did you have the AWD Lock on?

A diesel engine is considerably more economical on fuel consumption. The Terra has a turbocharged engine. Plus, is the RX a 2 or AWD drivetrain?

First of all, you did not mention the year and models. Secondly, the two vehicles are incomparable, because the Nissan is a basic brand while the Lexus is the luxury line of Toyota. Most of my cars are Lexus since 1997. If you want, power and a gas saver, then get the hybrid which what I have right now. You will enjoy the 17 kilometers per liter.

Try Michelin defender 2 nextime

Fully agree. Just got one last month, a 2013. Changed the usual bushings and stab links with 555 (Japan) parts. Drives like a dream.

Tipid naman magreply sa inquiries. Nagpost kasi kulang naman ng info. Shh ..

Very interesting presentation. Meant to ask... Are all generations of RX350 1st, 2,nd, and 3rd, come with an AWD or some are FWD ?

Laking tulong nitong visor pwede pang gabi at umaga

They should ban those big bikes with loud pipes!