Hi! Well, if you are interested, we're having sale where you can get up to 40% off: www.bathroombutler.com/za/bathroom-butler-promotions/

The heated towel rack can either be hard wired where the wiring is hidden in the wall or it can be connected to a visible electrical outlet with an optional plug-in kit

Bathroom Butler is in South Africa, USA, Australia and Mauritius

We sell our Heated Towel Rails in South Africa, Australia and the USA. Unfortunately, we don't sell our product in the UK.

To be honest this is exactly my thought and why i didnt bother to even switch it on

Okay ahah

Yeah I'm sceptical too

We know this goes against all instinct to fold the towel but it is the best way to ensure your towels are dried thoroughly. If your towels are very thin then you might even need to place another towel over it to ensure it dries. Trapping the heat under the towel is the key, if the towel is too thin then the heat will simply escape through the think layer quickly and not dry the towel.

Hi Kelly, please check your electrical connection and make sure the heated towel rails is switched on, there is a switch located at the bottom on the left hand vertical post.

😂😂😂😂😂

@@bathroombutler-bb that you have to turn...

Hi Nun, thank you for your comment. The smell of mold and mildew on your towel comes from the germs and bacteria that are growing on it, this is where a heated towel rail become very useful, as the heat reduces bacteria build-up by up to 90% Check out this video. kzbin.info/www/bejne/Y5TFk6hpmsqcock

Hi, thank you for your comment, the heat level is indicated by red flashing light. A quick flashing light indicates the current power/temperature setting is at the lowest setting. A solid light indicates, the temperature is at the maximum setting. You can learn more here www.bathroombutler.com/za/product-category/heated-towel-rails/ptselect/

Our heated towel rails are not designed to heat the bathroom. There is one major difference between a bathroom radiator from Europe and a heated towel rail. It is the amount of electricity they use. The average heated towel rail is around 60 - 180 Watts, whereas a bathroom radiator would be 500 - 800 Watts. So, while a European radiator will be able to warm a bathroom, a heated towel rail with the fractional power consumption is only designed to dry your towel.

Are you sure those are heated, and not just a ( normal storage / hanging) rack

Thank you for reaching, our heated towel rails are not designed to heat the bathroom. There is one major difference between a bathroom radiator from Europe and a heated towel rail. It is the amount of electricity they use. The average heated towel rail is around 60 - 180 Watts, whereas a bathroom radiator would be 500 - 800 Watts. So, while a European radiator will be able to warm a bathroom, a heated towel rail with the fractional power consumption is only designed to dry your towel.

@@bathroombutler-bb my towel heater is 150w it heat's the bathroom just fine but it's not great for heating towels as it doesn't seem to penetrate the towels well.

Why are you “???”

The way the diagram folds the towel is not the way the host folds the towel when placing it on the rail???

Hi Brad, thank you for reaching out, there are different ways to fold the towel on the heated towel rail, the main point is that the towel should be folded and not draped open. Folding the towel traps the heat allowing your towel to dry more efficiently.