Is it possible to purchase the piece that is screwed onto the frame? We have the adapter but missing the piece that is screwed on the stroller.
@xcherieezx29 күн бұрын
The piece at 0:49 in the video
@Ergobaby_Europe29 күн бұрын
Hello, Thank you for your comment. Please contact our customer service team, who will answer all your questions: [email protected] Have a nice day!
@ЕленаБикоева-к9ц29 күн бұрын
Вот такой я акробат
@Saitamafann28 күн бұрын
Сладкий пончик 😅
@crazymetalgranny5236Ай бұрын
Yeah, a Bouncer is great, but not in grey, white or black. Babies love Colours like Green, Red, Blue, Pink and so on...
@mariahfaith2504Ай бұрын
Why are the slots for the buckles SO small 😭 I can’t get one of them to go in at all
@mariahfaith2504Ай бұрын
Oh wait, I figured it out. After you loosen the strap, you have to feed the strap part in first, then the thick piece of strap that attaches to the buckle, and then feed the widest part of the buckle in first 😅 literally took me 30 minutes to do this
@lessmore90453 ай бұрын
This looks horrendous for a car adapter.
@alexismaxwell68365 ай бұрын
I did everything this vid says but my son’s feet turn deep purple when he’s in this carrier. It fully cuts off his circulation when he faces out
@Ergobaby_Europe5 ай бұрын
Hello, Thank you for your comment. Please don't hesitate to contact our customer service team, who will answer all your questions: [email protected] Have a nice day!
@linseywark71482 ай бұрын
I feel the same way. It looks so uncomfortable for my son which is a shame as he always tries to look out this way when in the carrier.
@stopherrr6 ай бұрын
first way, needs luck. second way, 100% success rate.
@nastushkafm40116 ай бұрын
Is it compatible with Cybex Cloud T I-size?
@Ergobaby_Europe5 ай бұрын
Hello, Thank you for your comment. Please don't hesitate to contact our customer service team, who will answer all your questions: [email protected] Have a nice day!
@notNaB20246 ай бұрын
Get but correct me if I'm wrong, this stroller does not allow you to securely transport a newborn like you would within a car seat carrier, does it?
@Ergobaby_Europe5 ай бұрын
Hello, Thank you for your comment. Please don't hesitate to contact our customer service team, who will answer all your questions: [email protected] Have a nice day!
@laviniacavagnis74526 ай бұрын
What a bad explain and introduction!! She puts her arm in the last part where you connect the belt, and you can’t see nothing..
@EmeraldAC057 ай бұрын
Has the canopy been extended?
@Ergobaby_Europe5 ай бұрын
Hello, Thank you for your comment. Please don't hesitate to contact our customer service team, who will answer all your questions: [email protected] Have a nice day!
@valentinakostova28 ай бұрын
Shouldn't the head be attached, newborns can't hold their head up on their own yet. That looks dangerous.
@Ergobaby_Europe8 ай бұрын
Hello, As the Aura Wrap is crossed behind baby’s back you have three layers of the fabric directly behind the neck providing baby with the needed support for head and neck. Please contact our customer service for any questions, [email protected] or +49 40 4210 650 Have a nice day
@f.b.87009 ай бұрын
How do you click the back when baby is inside? He will fall?
@Ergobaby_Europe9 ай бұрын
Hello, We recommend the following trick: Once you have placed your baby in the carrier and have put your arms into the shoulders straps, do not tighten the shoulder straps yet (keep them quite loose). You can then feel your way up the shoulder straps until you reach the shoulder strap buckle. You can even lean forward when doing so, if it is easier. As long as you are holding the straps your baby is safe. Close the buckle. Then feel your way back down the shoulder straps and place it further up your shoulder. This way the shoulder strap will move away from your neck.After that you can tighten the shoulder straps. Please contact our customer service for any questions, [email protected] or +49 40 4210 650 Have a nice day
@f.b.87009 ай бұрын
@@Ergobaby_Europe thanks. It's still a bit tricky but my baby actually loves this carrier, so I'd say It's a success. He didn't like carriers before so I am very happy to have one now that he likes for times where he doesn't like his stroller anymore and needs some body contact. Much easier than carrying in my arms and I don't make him upset like with other carriers we tried ❤
@piaschlober81859 ай бұрын
I love this stroller, the best purchase!
@Ergobaby_Europe9 ай бұрын
Thank you for your feedback ! :D
@a.z.50259 ай бұрын
Is it possible to collapse the stroller once the seat position is modified to rest under the bottom bars?
@Ergobaby_Europe5 ай бұрын
Hello, Thank you for your comment. Please don't hesitate to contact our customer service team, who will answer all your questions: [email protected] Have a nice day!
@geoffreymccarney1450 Жыл бұрын
This seems like a “light rain” dash indoors temporary fix. Water will soak them shoulder straps and wick down. Also, if you layered: (parent rain coat - ergo baby - rain cover) water is going to wick from parent rain coat down on to baby. I’m kind of bummed to have bought the rain cover before thinking this through.
@dammitau4 ай бұрын
Very valid points - Did you find a better option? Babywearing coat and an umbrella is an alternative I’m considering.
@geoffreymccarney14504 ай бұрын
@@dammitau no, sorry to say I never found a one piece alternative. Umbrella + cover sounds good, but it kind of depends on your life style. If you can borrow one and test drive it, do it! After using the rain cover on and off, I can say it’s fine as an extra layer and windbreaker. And in all honesty, I have been glad to have it for fall and spring walks. However, I don’t live in a terribly wet area. My thought is: sucks as a serious rain cover, but ok as a windbreaker.
@brand522 Жыл бұрын
I love how, on every video, they skip how to release the car seat because the release is horrible.
@brand522 Жыл бұрын
Figured out by searching the website high and low. Just press the carseat release button to get the car seat out.
@brand5229 ай бұрын
@@antoke915 It is not the same with every car seat adapter though. I have a bugaboo fox 5 stroller and the way I release my nuna and maxi cosi travel car seat is different. Most adapters have a release mechanism on the adapter itself. The release for this stroller is actually the same release you use to remove the careseat from the base in your car which I personally love. I figured it out by accident....
@a.z.50259 ай бұрын
Can the stroller collapse with the seat still attached to the frame in modified position (under bottom cross bars)?
@KarenUrbina-l5e Жыл бұрын
Trash
@mauriciot Жыл бұрын
Shouldn't the head support be turned inside for newborn? Confusing.....
@Ergobaby_Europe Жыл бұрын
Hello Mauricio, Yes, we do recommend the head and neck support pillow to be turned inside for newborns from 0 to 6 weeks. After six weeks the neck support can be turned outwards. The instructional videos shows front facing for newborns and up and the baby in the video is older than 6 weeks, therefore the head support can be turned outwards.
@layali-dg9ko Жыл бұрын
Se me rempio el boton de cierre que puedo hacer
@Ergobaby_Europe Жыл бұрын
Sentimos que tenga un problema con su cochecito Metro. Gracias por contactar nuestro equipo a [email protected] y enviarles lo siguiente: - Número de pedido o factura - Foto de la fecha de fabricación y número de serie (que se encuentra en el chasis del cochecito) - Foto/vídeo del problema
@AaronBohlman Жыл бұрын
Hi, when I attempt to install the cover my baby doesn't lie perfectly still like the one in the video and instead screams, cries and kicks me in the gut, rendering installation virtually impossible. How do you suggest I remedy this situation?
@Ergobaby_Europe Жыл бұрын
Hi, Please contact the Ergobaby Customer Support: [email protected] - who would be happy to give you some advice on how to adjust the cover. Therefore please send us three pictures with your baby in the carrier with the cover put on; one from the side, one from the front and one from the back, making sure the view of the carrier is not obstructed in any way (covered by arms or clothes).
@mickspawn Жыл бұрын
then how do you get the little elastic clips back on!
@Ergobaby_Europe Жыл бұрын
We’re sorry to hear you’re having trouble with the seat cover of your Evolve 3-in-1 bouncer. The attachment process can, at times, be a little tricky so we completely understand your inquiry and we are absolutely happy to help! After washing especially, the fabrics and stitching maybe be a little tighter than when out of the box. Please note that we do NOT recommend using the bouncer without these elastics attached. They help to keep the seat cover centered and secured, and the tension helps to provide the best support surface possible for your little one. Unfortunately, it is also this tension that can make it difficult to reattach! Below are a few helpful hints to reattaching your Evolve 3-in-1 Bouncer seat cover elastics: 1) Adjust bouncer to the FULL fold position during or after sliding the seat cover onto the frame. 2) Ensure the seat cover is pulled all of the way down the wire frame as far as possible. 3) The most effective way that we’ve found to attach the elastic loop(s) is to use one hand to pull the fabric just above where the loop is sewn (but not the actual loop), until the elastic is in place close to the attachment point on the bouncer base. Using a finger or fingernail on the other hand or a blunt tool such as the rounded end of a pen, pencil (eraser side) or similar item, push the elastic into place and release the fabric. Take care to ensure that whatever ‘tool’ is used, it does not cut into or break the threads on the cord. The loop should grab hold of the attachment point(s) and remain secured.
@mickspawn Жыл бұрын
@@Ergobaby_Europe thank you. i did get it on in the full fold position but ended up scratching the plastic
@Ergobaby_Europe Жыл бұрын
@@mickspawn Don't hesitate to contact our customer service for any questions : [email protected] Have a good day
@TheKuteva2 жыл бұрын
Why can’t we install the car seat Cybex this way? For bough Be Safe and Cybex we use the same adapters.
@Ergobaby_Europe2 жыл бұрын
Hello !Correct, both the Cybex and BeSafe Car Seats connect to the Metro+ with the same adapter. Please advise which car seat you have? Alternatively, reach out to our customer service team on [email protected]
@TheKuteva Жыл бұрын
@@Ergobaby_Europe Hello, we have Cybex cloud Z I-size car seat.
@dagmarjanisova2 жыл бұрын
How we can to fix this toy bar? 🙏🏻
@Ergobaby_Europe2 жыл бұрын
Hello, As shown in the video, it is best to attach the Toy Bar below the harness. Please write to our customer service team on [email protected] if you are having issues with the Toy Bar. We are happy to assist!
@fitrimarbun17472 жыл бұрын
is there any type of fold button for left handed?
@Ergobaby_Europe2 жыл бұрын
Good morning, it is the same for both “handers” as you can slide the slider to the left or right. Don't hesitate to contact our customer service for any questions : [email protected] Best regards
@kristinshropshire16022 жыл бұрын
Are there particular tricks for moving the sliders? Mine seem stuck. Thank you. ☺️
@Ergobaby_Europe2 жыл бұрын
Hi Kristin, Thank you for advising! This shouldn't be the case. Please contact our customer service team on [email protected]. Best is to include video/photo, your order number as well as your EBC number (found on the label in the waistbelt). Best, Your Ergobaby Team
@yacinbessas61572 жыл бұрын
Lots of steps missing, I had to figure it out by myself.
@beatriceleduc-ostrowski62502 жыл бұрын
I hope my question will be answered. Once the « base » of the carseat adapters is screwed onto the frame, can we leave them on and put the seat back on or do you need a screwdriver every time you want to put the adapter on? Thank you.
@Ergobaby_Europe2 жыл бұрын
Good morning, The adapters can be left on the Metro+ between usage so you don't need to take them off every time.I f your have any question, please send an email to our customer care team at [email protected] They will be happy to further assist you.
@hmann45312 жыл бұрын
@@Ergobaby_Europe You did not answer the question of whether the seat can be reattached after the carseat adapters are installed
@julioortiz26932 жыл бұрын
@@Ergobaby_Europe Any update on the question?
@Ergobaby_Europe2 жыл бұрын
@@julioortiz2693 Hi, Please contact our customer service for more details : [email protected] or +49 40 4210 650 Thanks in advance
@julioortiz26932 жыл бұрын
@@Ergobaby_Europe Thank you. I called customer support and they explained that you can leave the "base" plastic adapters with the screws and still mount the seat back on. No need to unscrew them. You install them once and you can change between the seat and the car-seat by just putting the removable adapters on and off.
@ennelya2 жыл бұрын
I've never experienced this with ours. It basically doesn't have any suspension at all. (So this lady stepping on it must be 200 kg lol)
@Ergobaby_Europe2 жыл бұрын
The Metro stroller uses a spring suspension system. If yours isn’t working properly please send an email to our customer care team at [email protected] They will be happy to further assist you
@ennelya2 жыл бұрын
The one that came with ours is to short and can't be secured at the feet unless the baby doesn't have legs, lol.. :(
@Ergobaby_Europe2 жыл бұрын
Hi, Thanks for your comment. Please contact our customer service via email to [email protected] with your sales order number or proof of purchase. Thanks
@Isabel-pu9zw3 жыл бұрын
Porque pone en este vídeo que es para bebés de aproximadamente 6 meses de edad? En la web pone que se puede usar para bebés recién nacidos
@Ergobaby_Europe3 жыл бұрын
Hola, Este vídeo muestra la posición en la cadera que se realiza a partir del sexto mes del niño. Llevar al niño de cara a la mochila puede hacerse desde el nacimiento. Puede ver todos los vídeos en español aquí: kzbin.info/door/vYsjLtA2EqSKXV0_4ewA7Q Si tiene alguna pregunta, no dude en ponerse en contacto con nuestro servicio de atención al cliente: [email protected] Que tenga un buen día
@annafare53193 жыл бұрын
How many recline positions are there?
@Ergobaby_Europe3 жыл бұрын
Good morning, It is a seamless recline, so there are many positions as you need. Don't hesitate to contact our customer service for any questions [email protected] Best regards
@mowaxbro5 жыл бұрын
This is awesome. Learn how to use it. Our bub sleeps like a dream in it. And you are then hands free to do whatever. We've used it for house chores eating out social gatherings etc. Probably our most useful item in these earlier months
@jeskd5 жыл бұрын
¿SE PUEDE CONSEGUIR EN MÉXICO O USA?
@Ergobaby_Europe5 жыл бұрын
Hola Para cualquier pregunta para los EE.UU. y México, por favor envíe un correo electrónico a: [email protected] Que tengas un buen día
@youarebeautie6 жыл бұрын
When it's going to be available?
@Ergobaby_Europe6 жыл бұрын
It is now available on our Webshop : ergobaby.eu :)