8 ай бұрын
9 ай бұрын
Жыл бұрын
Жыл бұрын
Жыл бұрын
Жыл бұрын
2 жыл бұрын
3 жыл бұрын
Пікірлер
@GlobalPort44 Күн бұрын
Nice but owner still made it look messy
@SomedaSudiasa 3 күн бұрын
God bless this woman! Her LYXBAGS bag is amazing
@Greatsoprano12 4 күн бұрын
I have this exact bag in the same color and I love it. The changes you mentioned are for the good.
@anaidgzz82 4 күн бұрын
@Greatsoprano12 ohh that's amazing. I'm glad you're loving it, and yes, now I also think the changes were for the good, too.
@omabodikuwait959 4 күн бұрын
thank u for your video now I will not buy it, because I am afraid of the easy damage
@anaidgzz82 4 күн бұрын
@@omabodikuwait959 you're welcome! I think if you can go to a store and inspect it, it should be OK.
@michelepikman2085 9 күн бұрын
Did they change the leather used in Niki. Yours seems to be shinier
@anaidgzz82 9 күн бұрын
@@michelepikman2085 I think they have this type of leather and then the matte one.
@michelepikman2085 9 күн бұрын
You are right! Currently only in mate but they used to have this
@anaidgzz82 9 күн бұрын
@@michelepikman2085 ohh I didn't know they don't offer this leather anymore. Have you tried to look in the Neiman Marcus website?
@michelepikman2085 9 күн бұрын
I will try
@anaidgzz82 9 күн бұрын
@@michelepikman2085 good luck!!
@Luxuriousaddicted Ай бұрын
Hi may I know the function of this oil and the sequence of using it with other prestige skincare products?
@anaidgzz82 Ай бұрын
@@Luxuriousaddicted yes, it's like a balm to oil cleanser. I use it as my first step when I double cleanse, then the rest of my skincare.
@Luxuriousaddicted Ай бұрын
@@anaidgzz82 is it for like remove makeup?
@anav551 Ай бұрын
This exactly happened to me weeks ago I’m lucky I chose store pick up ,as soon as the Dior associate open my box I noticed a scratch i obviously returned immediately and they took weeks to return my money , never again.
@anaidgzz82 Ай бұрын
@anav551 ohh, lucky you that you were right there to see it and yes, they take so long to issue the refund. It's annoying!!
@user-wq6by2wj5v Ай бұрын
Thanks for sharing Anaid. I would never spend money on brand names as I don't wear logos on me unless I was paid LOL. They should have refunded you and those threads should not be sticking out full stop. I would so take up a HUGE complaint with Ombudsman you may have in your country. In the UK I would have filed with Ombudsman and reported Dior for selling faulty items and not refunding.
@anaidgzz82 Ай бұрын
No, we don't have that. I wish!!! They did refund me, after so much fighting they finally did!
@HettiePena Ай бұрын
If travel is on your agenda this year...I live in Dubai.......giiiiiirl.....you will die a thousand deaths with all the shopping .....would love to show you around *yutulu*
@palomadamasceno307 Ай бұрын
Love it . Can you let me know if they come with any type of serial numbers?
@anaidgzz82 Ай бұрын
Hi, I didn't see any serial number but I will inspect them more carefully and get back to you
@palomadamasceno307 Ай бұрын
I am asking you because I just got mine from fashionphile in a excellent condition for a amazing price and I just wanted check if they come with serial number as I could not find on mines 💕
@anaidgzz82 Ай бұрын
@@palomadamasceno307 I checked my shoes and the only numbers I saw were on the box. No serial number in the shoe.
@natalieerib 2 ай бұрын
I can’t decide between the cream leather and the canvas monogram with brown handles. Which do you think would be a better investment? It’s my first bag 🥰
@anaidgzz82 2 ай бұрын
I honestly love the leather one more. The monogram has definitely more structure, but the leather in this piece is so beautiful. I think I wear the leather one more because of the color. I use beige a lot more than brown.
@kimsunny4778 3 ай бұрын
Yes, beautiful bags. Thanks for sharing 👍
@anaidgzz82 3 ай бұрын
Thank you!!
@jennykim8383 3 ай бұрын
Do you still love this bag?? Has has it held up?? Debating on getting this as an everyday bag.
@anaidgzz82 3 ай бұрын
I still like it, but I don't use it as much as others, maybe because I carry a lot of stuff and it can look pretty bulky. I should probably wear it more this summer
@jennykim8383 3 ай бұрын
@@anaidgzz82 yes it does look bulky when full. It’s cute and comfortable but not sure it’s worth getting for the long term. Thanks for the response :)
@anaidgzz82 3 ай бұрын
Of course!, I hope I was able to help you.
@Fashn4LaDieS 3 ай бұрын
In Visual Merchandising class, required for all fashion designers, we are taught that clothes are supposed to be hung in order of Light to Dark, Short to Long, Solids to Prints, to Neutrals, Small to Large. This makes it easier to find things, when we gravitate toward certain colors, in different seasons. The build of this closet is nice though.
@anaidgzz82 3 ай бұрын
Very interesting!+
@keniakin4031 4 ай бұрын
Can you remove the leather top handle?
@anaidgzz82 4 ай бұрын
Yes, you can!
@user-lz2ii2ev7f 4 ай бұрын
I knew before I finished this video that they were not going to accept your return because you kept the 3 badges which are what comes with the actual bag. Once you did that I knew they were going to screw you. They will not get my money at that price. Pre-love only for me since they don’t hold value well. Bottega and LV give a lifetime warranty. Even Longchamps gives a lifetime warranty on their hardware. Sorry it did not go well for me. But you know all the lux houses are struggling now. Sales are down significantly for all of them so they are not trying to accept a return if they can help it.
@anaidgzz82 4 ай бұрын
Yes, you are right. It was because of the badges, and I totally agree that pre-loved is the way to go now! ❤️
@susanjones7698 4 ай бұрын
I'm so glad I found this review before I went ahead with my DIOR purchase. Thank you for sharing this horror story. Much love from the Netherlands. xxx
@anaidgzz82 4 ай бұрын
You're very welcome! I'm glad it was helpful 😌
@julieong5605 5 ай бұрын
You probably encountered a very lazy employee who cannot be bothered. It's a lot of hard work to help a customer. It is easier to just reject. 😅😂
@anaidgzz82 5 ай бұрын
Lol very true!! 🤣🤣
@tingeling5663 5 ай бұрын
Wtf…..😮This is soo soo bad! How would you be responsible for the peeling???? So sorry! Unacceptable for Dior!!! Have you tried to return it in store? I bought the Lady Dior in the diamond pattern and and the zipper on the inside pocket broke. Exchanged it in store….and the zipper broke again. Exchanged it again for the grained leather. This one has held up great!
@anaidgzz82 5 ай бұрын
Thank you! After sending more emails with pictures, finally a manager called me and I explained what happened and how I received it. I was able to send everything back and got a refund 🙌. I was thinking about the grained one, do you like it? Is it prettier than the other one?
@tingeling5663 5 ай бұрын
@@anaidgzz82So glad to hear that!! I really like the grained one. It’s kind of like Chanel caviar. I think I prefere the look of lambskin, but the agony of wear and tare….Can’t take it lol😅. So grained all the way for me! The leather on the diamond pattern is more plasticy I guess
@anaidgzz82 5 ай бұрын
@tingeling5663 oh good to know!! I love caviar leather, it is definitely more resistant than lambskin. Thank you!!
@IlaAsen 5 ай бұрын
I feel you! ❤ The Online Boutique is a mysterious shop. Once they sent me a bag without the strap and they weren't able to send it to me, I only could return it although I wanted to keep it as it was a limited edition. I think if you had returned it at any Boutique saying you would like another colour, they probably wouldn't examined it that much and changed it out. The one thing you can do now is sending it in for repair, they can switch the handles out, but since 2 years there is a fee of nearly €250...
@anaidgzz82 5 ай бұрын
How annoying!! I'm sorry 😞. I was able to return it, only if I returned it with all the charms
@annadavid3488 5 ай бұрын
Better to buy in a Dior Boutique
@anaidgzz82 5 ай бұрын
I agree!!
@annadavid3488 5 ай бұрын
Sorry to say but it’s looks that the bag is Fake !
@Whypeopledoingthemostfr 5 ай бұрын
Such a beautiful bag!, what did you do to protect the white bag from color transfer ?
@anaidgzz82 5 ай бұрын
Thank you! I just sprayed it with Apple Guard and it makes it very easy to clean in case of color transfer. I haven't had any color transfer, though
@NurseKirsten 6 ай бұрын
GIRLLL I felt your frustration through the video lol I would have cried honestly with their awful response or sue them because what the heck is wrong with them totally scamming you like that by sending you an imperfect used up looking defective bag and then saying you can't return it because it's not in a resalable condition which was THEIR fault to begin with. Soooo awful!
@anaidgzz82 6 ай бұрын
I know!! I was so mad too but fortunately I complained so much and sent them so many pictures that a manager called me and accepted the bag back 🙌. I obviously didn't repurchase it lol
@carrino15 6 ай бұрын
I have delivered a return due to quality issue with Dior myself. I got the unpleasant note that it could take a year before i got an answer if it would be repaired, exchanged or if Dior would blame me for the defect. Im very sure to never ever buy anything from Dior again. I hate hate hate Diors "aftercare" service.
@anaidgzz82 6 ай бұрын
Wow, a year? That's ridiculous!!!
@agenteducateur 6 ай бұрын
I’ve the same bag and I love it!
@anaidgzz82 6 ай бұрын
Me too!! Is a great bag
@estheryang9904 6 ай бұрын
Please inform us did they send you another bag or you just keep this one?
@anaidgzz82 6 ай бұрын
A manager called me, I explained everything after sending a lot of pictures and I was able to send everything back and they refunded me. I did not buy it again.
@estheryang9904 6 ай бұрын
@@anaidgzz82 thanks for reply me . I think i'll consider stop buying luxury goods since a lot of quality issue recently.
@anaidgzz82 6 ай бұрын
@@estheryang9904 you are welcome! I think is ok to buy them as long as you can see them in person. Unfortunately I don't have a Dior near me so I couldn't see it in person and really inspect it. Or if you have a good Sales Associate that you trust to inspect the item for you, that is a good option too.
@evadalouchie 6 ай бұрын
I had same experience with them they cared less and then said they wouldn’t do anything at all
@anaidgzz82 6 ай бұрын
Ugh how frustrating. I'm so sorry!! All the money we're paying and they don't care.
@evelynmiller8051 7 ай бұрын
How much?
@anaidgzz82 7 ай бұрын
A little bit more than 5K
@susanleary1843 7 ай бұрын
Very pretty!
@anaidgzz82 7 ай бұрын
Thank you!!
@susak6165 7 ай бұрын
Rock'n Roll! Such a cool bag
@anaidgzz82 7 ай бұрын
Thank you!! ❤️
@rosemarycardenas2756 7 ай бұрын
Omg Anaid the bag is stunning on you ❤
@anaidgzz82 7 ай бұрын
Thank you! You're making me blush 😊
@ruthmurphy7627 7 ай бұрын
Looks lovely on you. ❤
@anaidgzz82 7 ай бұрын
Thank you!! ❤️
@weredyczka 7 ай бұрын
Thank you for this video. You effectively discouraged me from buying this bag. I immediately remembered that about 2 years ago I bought one of their handbag models online (less elegant than Lady Dior, but equally expensive) and I was extremely unpleasantly surprised by the quality of workmanship. I returned the bag and they gave me the money back, but at a strange exchange rate, because after currency conversion I lost about $200. My sister recently bought a Givenchy bag online and received it with a nasty scratch on the leather on the front of the bag. Don't ask me how much time I spent in a YSL boutique once, looking for the bag I wanted - WITHOUT imperfections! The sellers brought them one by one and all of them had some irritating defects.
@anaidgzz82 7 ай бұрын
Ugh I'm sorry, that must have been so frustrating!! I can imagine having the bag of your dreams in your hands and see that something is wrong and then check another one and the same... that must have been terrible!
@NurseKirsten 6 ай бұрын
that happened to me with chanel. ugh chanel has so much defects so I was thinking of switching over to Dior,.. but then I saw this video LOL
@anaidgzz82 6 ай бұрын
@@NurseKirsten I'm sorry!!! Maybe if you can buy it in store and inspect it really well. I don't have a store near me, so I couldn't really inspect it before buying.
@susanleary1843 7 ай бұрын
Every one of them looks good on you. Usually when I buy that many at least one doesn’t look good on me.
@anaidgzz82 7 ай бұрын
Thank you! I think it was luck lol. There are shades that don't look good on me, too.
@susanleary1843 7 ай бұрын
Your hair is beautiful!
@anaidgzz82 7 ай бұрын
Thank you so much!! 💓
@leide4688 7 ай бұрын
Horrible customer service from Dior. Thanks for the video, you saved me lot of money. I showed this to my friend and she told mw she was going to buy a superfake instead 😅 I will definitely not be buying this bag from Dior now 😊😊❤
@anaidgzz82 7 ай бұрын
I'm sorry, I wish I was giving you good news instead 😔. If your friend has a store close to her, I would say it is way better to see it in person than just buying it online.
@OlesyaBagStory 7 ай бұрын
I am sorry to hear that, however you should have pack everything that came with the bag, it is written everywhere in terms and conditions of return, as well you should not have to detach the glue yourself, because indeed they could clean it professionally of this glue without scratching it. The rule is simple if you are not sure to keep the bag do not do any manipulations with it, pack everything and send it back.
@anaidgzz82 7 ай бұрын
Yes, I honestly didn't think about it when I packed it and returned it and they didn't tell me it was because of that, until I had the bag back and they called me. Then the manager told me send EVERYTHING lol.
@MichelleHenleyJohnson 7 ай бұрын
Man that is bullshit! Especially at that price. Wow!
@anaidgzz82 7 ай бұрын
I agree! At the end they finally called me after all the emails and pictures I sent them. I explained what happened and they accepted the return, but obviously I didn't buy it again.
@sabrinakhouya 7 ай бұрын
Hi! But if you order online you can simply return the bag and get a refund. At least in Europe they send you your money back in 14 days .....
@anaidgzz82 7 ай бұрын
Yes, here they have to inspect the bag first. It takes up to 10 business days plus how long it took to arrive from my home to Dior. The problem was I think that I had the badges and I should've return them, even though the badges were fine and I wanted to keep them. Finally a manager called me, after I sent a bunch of emails with pictures.
@thereturnofveronicasawyer9998 7 ай бұрын
You can’t keep stuff when you are returning a bag and want a refund
@anaidgzz82 7 ай бұрын
@thereturnofveronicasawyer9998 Right, I didn't even think about that, but they also never told me. It was until I spoke to the manager that she told me it was probably because of the badges 🙈. In my head was like, well just send me another bag, I already have the badges 🤣
@user-ve1iq4cu7e 7 ай бұрын
I think you talk too much
@anaidgzz82 7 ай бұрын
Me too 🤣
@rosemarycardenas2756 7 ай бұрын
It is stunning
@anaidgzz82 7 ай бұрын
Thank you!! I love it 😄
@moktadirhossain6277 8 ай бұрын
Nice ❤❤❤
@HandbagDiva 8 ай бұрын
The closest boutique to me is 4 hours each way. I just ordered a small Lady Dior online & it was pretty much perfect. There’s one itty bitty scratch on the bottom but that’s really nothing. The bag was $9k in Canadian funds. I’d be sooo pissed off if this happened to me. I’ve always heard Dior has exceptional customer service. I’d try & call & ask for a supervisor, no more emails.
@anaidgzz82 8 ай бұрын
Yes, the closest Dior store to me is also around 4hrs. I finally talked to a manager and explained everything. She was able to receive the bag back and issued the return 🙌
@minipleasures96 8 ай бұрын
no bag is really worth their freaking prices these days!
@anaidgzz82 8 ай бұрын
Agreed!
@eprohoda 8 ай бұрын
love it! total amazing ~ 🙌
@lilrr1431 8 ай бұрын
Boycott israel funding companies such as dior. Genocide enablers
@sugarbelle6801 8 ай бұрын
Everything is so beautiful. I wouldn't mind having that for Christmas!
@anaidgzz82 8 ай бұрын
I know right? I love the wrapping!!
@katemiller7874 8 ай бұрын
The boy bag is such a classic I love it. Enjoy that beauty
@anaidgzz82 8 ай бұрын
Thank you so much!!❤️
@HM-pw8it 8 ай бұрын
I kept exchanging my mini order because literally EVERY bag came with a very visible defect and they blocked me from purchasing… Guess I will spend my money at a fashion house that cares about quality. I just couldn’t pay $5,500 pre tax for a messed up bag. It’s ridiculous
@anaidgzz82 8 ай бұрын
I'm so sorry to hear that! They don't have the quality you pay for, definitely.
@thereturnofveronicasawyer9998 7 ай бұрын
Yes well They obviously thought you were insane