Wizards Tutorial for Zoho CRM
14:09
Mail Merge Tutorial for Zoho CRM
14:45
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@gabbiegage
@gabbiegage 20 сағат бұрын
I love your style 😂 we would def be friends if I knew you
@jenniferdenhup2950
@jenniferdenhup2950 Күн бұрын
As usual, incredibly helpful. Thank you!
@AgumaMoses-t1d
@AgumaMoses-t1d Күн бұрын
Nice one
@shantalbrijmohun6938
@shantalbrijmohun6938 2 күн бұрын
Can you integrate Pastel into zoho books
@daniellegreen3554
@daniellegreen3554 2 күн бұрын
You have no idea how helpful this video has been. To then see the plethora of Zoho content on your channel, I’m in Zoho heaven. I love Zoho but figuring out how to get back to this essential dashboard was a pain. You were more helpful to me than ChatGPT in this moment. Thank you, sincerely.
@k.emayfield
@k.emayfield 2 күн бұрын
Is there not a this.recordID function? I'd like to copy the contact's record to a clipboard to paste to an email. If we could parse the URL for "/tab/Contacts/" and then take the last number after that find+len, then there's no jumping back and forth. Or maybe there's already a function and I'm lost in translation. Thanks!
@jenniferdenhup2950
@jenniferdenhup2950 3 күн бұрын
Hey! Thanks for another informative video. I am toying around with options to include in my Canvas views and I am only seeing the Column and Chronological view options there, not the tabular view option. Any idea why this is/if there's a way to get the tabular view in a canvas? I do have my canvas set up as a fixed width vs. Fit to Screen (as the FTS was too hard to regulate the pieces in this particular record). I'm not sure if that is why I'm not seeing the option. I do see the option if I switch to the Standard View, but I don't think most users would want to toggle. Thanks in advance!
@cheryltilly5339
@cheryltilly5339 3 күн бұрын
Nice review! Thank you. For my site, the mobile presentation is not in the order I would like, for example it puts two images together on top of each other rather than having text box in between as it is on desktop view. But it does not appear that you can move these around on mobile and you can't just remove the images. Any advice?
@UnternehmenxyzTobi
@UnternehmenxyzTobi 4 күн бұрын
Unfortunately I have the problem that the webhook URL from Zoho Flow is not accepted in most Zoho tools.
@azhlennsellecke7453
@azhlennsellecke7453 4 күн бұрын
Tyler, Thank you! Always love the level of detail and insight you bring to these tutorials. Keep up the good work!
@Zenatta
@Zenatta 3 күн бұрын
Glad you like them!
@W0nd3ringCl0ud
@W0nd3ringCl0ud 4 күн бұрын
Thanks for the info.. Have to say Zoho has a really convoluted way of doing things. Makes change management from Hubspot or salesforce a hard sell.. Not sure why they don't just add sign or e-signatures directly to CRM since all the data is already there with out going through 10 additional steps... there should be no need to set up zoho books either to just e-sign a basic quote
@jenniferdenhup2950
@jenniferdenhup2950 4 күн бұрын
Why do you usually recommend tasks over checklists?
@Zenatta
@Zenatta 3 күн бұрын
Hi Jennifer - good question! Tasks are much more easy to pull reports on and evaluate. So, for example, if a manager wanted to see a list of Tasks that are Open, but past their Due Date, that will work much better with Tasks than Checklists
@PhilSimAU
@PhilSimAU 5 күн бұрын
P.S. Same way Zoho has a sheet view of data, having a Tables view of data, would be terrific to provide that in-line editing capability but in a nice UI
@PhilSimAU
@PhilSimAU 5 күн бұрын
Can't agree with the comment that Tables has gotten better - it has pretty much not had an update since they opened it for general availability. It desperately needs an embed function - this is what really helped Airtable catch fire, as a way to add little database records into documents, websites, etc.. Tables also has no dashboard functionality, which they promised at launch was coming soon, so I'm hoping the flow integration is then a precursor to them connecting analytics, and that's a precursor to them adding dashboards. The biggest thing Zoho can do here is deep integration with writer and tables. If within writer, I can a) embed tables but even better b) easily create a table (and assuming they give Writer a pageless format) then Zoho could catch up with the likes of Notion, Clickup, and now even Google Doc which all let you blend data within a document format, which seems to be a popular way for people to consume information
@remo4266
@remo4266 5 күн бұрын
Interesting overview. What is missing is Zoho's take on AI. The current implementation of their "Copilot" is "Zia", but it is rather limited, since it is still using OpenAI GPT 3.5, and you can't change the model to a more up to date one (with the sole exception of Zoho Trainer Central, but this one is not part of Zoho One).
@Zenatta
@Zenatta 5 күн бұрын
Hi Remo - Zoho's actually started rolling out their own LLM for a few use cases in CRM and Desk. We have a video on each on the channel. It's a bit limited in scope for now, but this is a huge priority for them going forward.
@remo4266
@remo4266 5 күн бұрын
May I ask why you kept using 1Password and not use Zoho Vault for your business? The migration is a pain, that is for sure, because Zoho Vault import is not supporting the 1Password native format, loses notes and vault structure.
@Zenatta
@Zenatta 5 күн бұрын
Hi Remo - good question! We use 1Password for managing the credentials our clients provide us. This is primarily because we have to log in and out of many different Zoho accounts, and you need to be logged into the appropriate Zoho account for the Vault chrome plug-in to work.
@remo4266
@remo4266 5 күн бұрын
I'd appreciate if you as an established Zoho Partner could get in touch with your Account Manager at Zoho to bring the Zoho Meeting video quality issue to their attention. The quality is so terrible, it reflects very badly on the entire suite of products. One bad apple spoils the whole bunch. I have no idea why the Zoho leadership is allowing this and not putting up the effort to either improve the quality to bring it up to the level where it can compete with Zoom/Teams/Webex, or stop providing the service, or enter a partnership with someone.
@jankipatel7052
@jankipatel7052 7 күн бұрын
How to find admin in zoho using Zoho desk's API ?
@Zenatta
@Zenatta 5 күн бұрын
Hi Janki - you should be able to make an API call to List all Profiles. Then, from that list, select the Admin profile with the profile ID. Then, use the API endpoint to List Users by Profile to select the Admin user.
@thatoneinspector4972
@thatoneinspector4972 7 күн бұрын
So I setup a Z Voice account to test, and then installed the Zoho sms extension for sms in CRM. Thus far it is pretty sweet. It shows them like a conversation. If you have not looked at it I recommend trying it. It basically creates another field in the crm record and then stores all the sms there.
@ahmadkibatein51
@ahmadkibatein51 7 күн бұрын
Can i use this Software for my Retail Auto New Spare Parts business?
@JAYVIBETUBE
@JAYVIBETUBE 7 күн бұрын
I ran into a system limitation in that you can only store 15 addresses per contact in fsm. I am a contractor doing drone inspections. The company i receive work from has one of their operations managers (my contact in fsm) handling more than 15 service locations that I do regular work at. I've integrated all 3 apps so the integration works. However, this limitation makes fsm almost unusable. Any ideas on a workaround?
@Zenatta
@Zenatta 5 күн бұрын
Hi Jay! I'd reach out to Zoho support and see if they can increase that limit for you. While you could build a custom module to store additional addresses, that module would not function the same as the native module to provide easy selection of Addresses as you're processing requests in FSM.
@GeoffMoller
@GeoffMoller 8 күн бұрын
Thank you, great guide to Zoho One and it's various parts.
@Zenatta
@Zenatta 6 күн бұрын
Glad you enjoyed it!
@nataliapalacio9509
@nataliapalacio9509 9 күн бұрын
Hi, when creating the Rule Workflow, Why is not showing me on the drop down options 'Demo Form Submission' field that you added on the form? Is not giving me that option not sure why.
@henrythornhill2619
@henrythornhill2619 10 күн бұрын
Thanks for the great video. One question, does Zoho Inventory sync with Shopify POS ?
@Zenatta
@Zenatta 8 күн бұрын
Hi Henry - Inventory will sync with Shopify as a whole, which allows it to integrate with the POS. When an order is placed via the Shopify POS, it is processed the same by the integration as a web order.
@henrythornhill2619
@henrythornhill2619 6 күн бұрын
@@Zenatta Super. Thanks. I spoke to a guy from Zoho on the phone but he didn't have a clue about Shopify POS and he said it didn't synced with Zoho Inventory
@jermaineogden9143
@jermaineogden9143 10 күн бұрын
Should you setup a separate workspace when working with client data?
@Zenatta
@Zenatta 8 күн бұрын
Yes, I'd recommend separate workspaces to ensure that there is no blending of data between clients.
@jermaineogden9143
@jermaineogden9143 10 күн бұрын
Great Job again- I'll send a message at your site
@orchidsinprint7238
@orchidsinprint7238 10 күн бұрын
The dashboard is a great concept for Zoho One, however it is very limited in its use, as it only covers a handful of apps. Hopefully over time, all apps will have widgets available.
@Zenatta
@Zenatta 8 күн бұрын
Agreed! We'd love to see more default widgets, or ideally, custom widgets added to this dashboard.
@impulse2
@impulse2 11 күн бұрын
So heavy, all these CRM's are very heavy.... disgusting.
@vicentedelgado3001
@vicentedelgado3001 11 күн бұрын
Finally someone explains the Account vs Physical stock on hand. I'm running a business where I got multiple sales people in the road visiting clients. I'm currently doing some testing to move to zoho One, but I'm seeing that even if I setup Inventory follow up on the Physical Stock point of view, the salesperson will see the Accounting Stock on Hand when they search for product while creating an estimate. This will brings lots of misunderstanding when the sales order need to be picked up. Am I doing something wrong?
@Zenatta
@Zenatta 10 күн бұрын
Hi Vicente! No, you're not doing anything wrong. Unfortunately, the Accounting stock value is essentially the "primary" value the system will use. When you switch over the Physical, it changes many components but not all of them
@JohnJBloomfield
@JohnJBloomfield 11 күн бұрын
Zoho Learn has allowed quiz import for a while now.
@OwnedStuff
@OwnedStuff 11 күн бұрын
You guys definitely make videos that I enjoy 0:40. I kind of have fun nerding out about Zoho because of you guys
@WaterBillSolutions
@WaterBillSolutions 11 күн бұрын
Thanks for this very valuable walkthrough, Tyler! Much appreciated.
@Zenatta
@Zenatta 11 күн бұрын
Glad it was helpful!
@mchangani
@mchangani 11 күн бұрын
Thanks for such detailed explanation. If we create Jobs custom module, can we use it in Books to Job Cost?
@Zenatta
@Zenatta 11 күн бұрын
Hello! Yes, you could definitely do this. You'd likely want to create a "Project" record in Books for each CRM Job. Then, you can use Deluge functions to push the cost data over to Books from CRM activity
@yogenghodke
@yogenghodke 11 күн бұрын
Steve Carell teaching us
@Steamerbeen
@Steamerbeen 12 күн бұрын
Work with Zoho One & available in UK?
@Zenatta
@Zenatta 11 күн бұрын
Hello! Yes, Voice will connect to many Zoho One apps and is available in the UK.
@ianw1047
@ianw1047 12 күн бұрын
Great video Tyler. I think I mentioned it before. I hate this from Zoho. They claim it's all unified but it's all just a bunch of clunky embedded s. Nothing unified about it. And don't get me started on their new "CRM UI" which is just a new nav menu. I wonder if zoho will ever actually release a real all-in-one product. Please give them the message lol, they'll listen to you.
@Zenatta
@Zenatta 11 күн бұрын
Yes - definitely agree it would be even more useful if we could add more custom elements natively to the dashboard. You can sign my petition LOL
@jermaineogden9143
@jermaineogden9143 12 күн бұрын
Great Job! - How many workspaces can one have? Would it be the right structure to have a workspace per client data?
@Zenatta
@Zenatta 11 күн бұрын
Hi Jermaine! You can have unlimited workspaces, the limits are mostly around the number of rows/columns that you have stored. If you're doing reporting work for clients, I would definitely recommend storing their data in different workspaces. This would ensure that it stays completely seperate.
@PhilSimAU
@PhilSimAU 12 күн бұрын
Hi Tyler, interested that you've said "in the future" we'll be able to add more. The potential of Zoho One is just off the charts if they can get some of the unifying elements right. That includes common dashboard widgets. That seems to be the direction they've been going with it looking like everything is being powered by Analytics under the hood. So I'm taking that Zoho has revealed something to you, in that regard.
@Zenatta
@Zenatta 11 күн бұрын
Hi Phil! Yes, on a long term basis I'm definitely expecting that Zoho will offer more customization options on this view. Maybe powered by Analytics, or potentially referencing custom views in each app
@MonaSchnur
@MonaSchnur 12 күн бұрын
Is there a way to hide the mandatory fields? There are some in my CRM that the Portal user are not allowed to see. I guess Canva for the Portal is somewhere in a backlog?
@Zenatta
@Zenatta 11 күн бұрын
Hi Mona - yes unfortunately, there's not a solve for this yet. Hoping that a future Canvas implementation will solve for this requirement
@srinivaspanuganti8204
@srinivaspanuganti8204 12 күн бұрын
can we get the organization level items... like Employee attendance to the dashboard?
@Zenatta
@Zenatta 11 күн бұрын
Hello! Unfortunately we cannot add custom elements to the dashboard right now. But, I'd expect over time we'll have more flexibility on the components that we can add.
@JohnJBloomfield
@JohnJBloomfield 12 күн бұрын
Sure I recall Tyler once saying on the podcast he hated the Zoho One unified view. For what it's worth we have struggled to make it work for us.
@Zenatta
@Zenatta 12 күн бұрын
Hi John, Tyler here! Yes, it has definitely grown on me over time. I think while many adept users will probably prefer to continue accessing apps directly, there's some value (specially for Task data) in having everything on one page.
@JohnJBloomfield
@JohnJBloomfield 12 күн бұрын
@@Zenatta we would love to use the dashboard but because we can't use our own 'custom views' in widgets like projects/crm etc. for overdue tasks. We find it not very helpful, as the default Zoho ones just aren't useful. If it would just provide that flexibility it would be great. Oh and the timeline style of the meetings widget is woeful - a total waste of screen real estate - a simple agenda list split by day would be so much better.
@OwnedStuff
@OwnedStuff 12 күн бұрын
Awesome video
@BuddyQuaid
@BuddyQuaid 13 күн бұрын
I have done this with my real estate documents. I aggregate multiple documents together in the order I want, then fill them, then make sure I have the right signers, then sent for signatures. When signed, it looks at what type it is and finds the right folder attached to the right deal and saves it.
@greggruenwald1330
@greggruenwald1330 15 күн бұрын
Congrats, on your awards, Zenatta! (Chicago)
@PhilSimAU
@PhilSimAU 15 күн бұрын
So I use Zoho Mail every day on Android, and yep, it looks different now with the formatting bar. But in my entire time of using it, I've never noticed not having rich text. If I'm ever sending a mail on my phone, I guess I simply am never bothering with formatting. For me, mobile is about quick sends so TBH, the extra rich text bar is just a bit of extra visual clutter now.
@nishmosa4154
@nishmosa4154 15 күн бұрын
Nice title
@OwnedStuff
@OwnedStuff 15 күн бұрын
Hmm it seems like you missed some big news like Custom Module Rollups or Formula Refreshs
@BuddyQuaid
@BuddyQuaid 15 күн бұрын
What is that?
@Zenatta
@Zenatta 13 күн бұрын
We covered the Custom Module Rollups in episode 337. Formula refreshes were older news that resurfaced.
@OwnedStuff
@OwnedStuff 12 күн бұрын
@@Zenatta my bad!
@garethhughes3648
@garethhughes3648 15 күн бұрын
Loving these. Very helpful thank you very much!
@AnoukBroer
@AnoukBroer 15 күн бұрын
Works like a charm, thank you so much!
@Gurinder-f2e
@Gurinder-f2e 16 күн бұрын
Proving that even the Dark Lord can master CRM solutions!