How to Prove Value to Customers
32:05
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@MuhammadShoaib-l9y
@MuhammadShoaib-l9y 9 күн бұрын
I got my Customer Success interview nailed because of you and today I am working for one the biggest companies in Dubai (all thanks to your videos), This video is really helpful to me when it comes to understanding adoption and increasing usage of the platform. Lots of love and a BIG thank you! You are the best <3
@CSMPractice
@CSMPractice 3 күн бұрын
oh wow! That's so amazing. Thank you so much for sharing this. You literally made my day.
@meredithbegin
@meredithbegin 11 күн бұрын
My main takeaway is YES, CS Operations is right for me. I love working with customers and can effectively lead a team of CSMs, but my strengths lie in operations. Everything you said would make a great CSM align exactly with my strengths and areas of expertise.
@damilolaosoka7695
@damilolaosoka7695 12 күн бұрын
Thank you
@AdrianVillagran-n9h
@AdrianVillagran-n9h 12 күн бұрын
Good information
@IcrOnline
@IcrOnline 17 күн бұрын
Such a good video. Thank you!
@CSMPractice
@CSMPractice 16 күн бұрын
Thank you so much!!
@freerhyme0117
@freerhyme0117 18 күн бұрын
Very helpful and informative! Thank you for featuring brilliant and experienced speakers as always.
@aataulo
@aataulo 20 күн бұрын
Wow, I really really love your interviews!
@CSMPractice
@CSMPractice 19 күн бұрын
Best compliment ever! Made my day 🥰
@BoganyFolklores
@BoganyFolklores 21 күн бұрын
Very insightful
@achiengogada204
@achiengogada204 24 күн бұрын
As a former flight purser who is actively looking to transition. This was really helpful. Thank you!!!
@CSMPractice
@CSMPractice 24 күн бұрын
That's awesome! Glad it was helpful!
@pj427
@pj427 27 күн бұрын
Currently in this stage of my career now; transitioning from being an AM to a CSM. Truly enjoyed this video and your channel helps a ton. Many thanks and please keep it up. Subscribed, cheers!
@CSMPractice
@CSMPractice 24 күн бұрын
Awesome to hear it's helping! 🎉
@RiftRevenant
@RiftRevenant Ай бұрын
good
@julianfavors7219
@julianfavors7219 Ай бұрын
@CSM do you know or have a list of CSM job opportunities.
@rstv3035
@rstv3035 Ай бұрын
Hello, how are you? I am a regular viewer of your KZbin channel. I came here to say that- "I always learn something new from your channel-so valuable!" Good Luck to You
@CSMPractice
@CSMPractice Ай бұрын
Awesome!! Thanks so much. If you know anyone else who can benefit from this content, kindly consider sharing the link with them 🙏
@rstv3035
@rstv3035 Ай бұрын
@@CSMPractice Thank you for reading my comment. I really liked the content of your video. So I subscribed to your channel and liked the video. Can I ask when your next video will be coming out?
@CSMPractice
@CSMPractice Ай бұрын
@@rstv3035 So cool! I actually publish a new video every Wednesday of every week. Hope you like the next one too :)
@rstv3035
@rstv3035 Ай бұрын
@@CSMPractice Thank you I'll wait for your video
@Buddydude32
@Buddydude32 Ай бұрын
I am only 5 mins into this video and I've gotta say this is one of the best videos I have been able to find for this topic - lot's of low quality content about this or not that mind expanding. SUBSCRIBED.
@CSMPractice
@CSMPractice Ай бұрын
Epic!!
@humnashafqat9719
@humnashafqat9719 2 ай бұрын
Love the content more power to both the ladies.
@KiranVarri
@KiranVarri 2 ай бұрын
Good one👌👌
@CSMPractice
@CSMPractice 2 ай бұрын
Awesome 👏
@MGRAYPEREZ
@MGRAYPEREZ 2 ай бұрын
Thank you! I am so glad I found this pod! Clear to understand, helpful, and very specific strategies!
@CSMPractice
@CSMPractice 2 ай бұрын
Appreciate it 💯💚
@jimhickey6366
@jimhickey6366 2 ай бұрын
I really enjoyed this presentation. Extremely valuable. I think Customer Hubs have the potential to be the central strategy for building a scaled customer success team.
@CSMPractice
@CSMPractice 2 ай бұрын
I totally agree. It's a real game changer!
@tylersexpress
@tylersexpress 2 ай бұрын
Seven laws of saas on boarding can i have a copy
@CSMPractice
@CSMPractice 2 ай бұрын
xno.solutions/7laws/
@trullasf
@trullasf 2 ай бұрын
Keep doing what you do. Very helpful.
@CSMPractice
@CSMPractice 2 ай бұрын
Aww... thanks!
@trullasf
@trullasf 2 ай бұрын
Nice.
@CSMPractice
@CSMPractice 2 ай бұрын
Thanks!
@nice72194
@nice72194 3 ай бұрын
Great Video, great Content. I am always a fan of videos that provide tangible and actionable insight.
@hamzattunde8545
@hamzattunde8545 3 ай бұрын
Always insightful as always.
@CSMPractice
@CSMPractice 2 ай бұрын
Thanks so much, Hamza!
@taquio45
@taquio45 3 ай бұрын
great presentation! nice!!!
@CSMPractice
@CSMPractice 3 ай бұрын
Thanks:)
@firegrow
@firegrow 3 ай бұрын
Stop upselling all together
@CSMPractice
@CSMPractice 3 ай бұрын
??
@chattyswhimsies
@chattyswhimsies 4 ай бұрын
I just got the role of renewal manager and this is very helpful! More pls!
@CSMPractice
@CSMPractice 4 ай бұрын
Congrats! I am thrilled to hear this content is making a difference...
@jjvs9
@jjvs9 4 ай бұрын
he's slimy
@CSMPractice
@CSMPractice 2 ай бұрын
What?!
@aliciabadeusz6567
@aliciabadeusz6567 4 ай бұрын
This is so helpful Alex! 👏
@CSMPractice
@CSMPractice 4 ай бұрын
Want to reduce customer churn by 1% or more? Check out our new program - get.clientsuccess.expert/yt-churn-app
@jeff_mar_life
@jeff_mar_life 4 ай бұрын
Love the framework!
@CSMPractice
@CSMPractice 4 ай бұрын
Awesome!👏🏻
@BeckyKarch
@BeckyKarch 4 ай бұрын
What was in this success plan that you monetized?
@CSMPractice
@CSMPractice 2 ай бұрын
Just the process of working through a regular success plan with clients. We have other videos that explain those.
@MarijaTodorovic-us5ie
@MarijaTodorovic-us5ie 5 ай бұрын
@Gig76
@Gig76 5 ай бұрын
The content is very helpful as always but the volume of the video is incredibly low!
@CSMPractice
@CSMPractice 4 ай бұрын
Thank you for the kind word. and apologies for the audio issues.
@CSMPractice
@CSMPractice 5 ай бұрын
For more success stories, join our Mastermind Program: bit.ly/3wZdRQT
@atomic_poppy
@atomic_poppy 5 ай бұрын
What?
@CSMPractice
@CSMPractice 2 ай бұрын
What what?
@CSMPractice
@CSMPractice 5 ай бұрын
For more innovative approaches, join The Customer Method™ - bit.ly/3wZdRQT