Note: Some screws are located at the rear where the battery is placed, please pay attention. [email protected] Phone:(1)844-820-5077 After-sales telephone customer service working hours: Monday to Friday: 9:00 AM-9:00 PM(PT) Saturday and Sunday: 9:00 AM-6:00 PM(PT)
@josephberdinio641Ай бұрын
I need help how i can contact lndu
@LNDUOFFICIAL29 күн бұрын
Thank you for reaching out! Please contact our customer service team at [email protected] for assistance. They will be happy to help you. 😊
@josephberdinio641Ай бұрын
The app lndu+ doesn’t work no matter what password i enter I can’t have access or register to the app please can someone help me
@LNDUOFFICIAL29 күн бұрын
Thank you for reaching out! Please contact our customer service team at [email protected] for assistance. They will be happy to help you. 😊
@josephberdinio641Ай бұрын
Any password you put he doesn’t work
@LNDUOFFICIAL29 күн бұрын
Thank you for reaching out! Please contact our customer service team at [email protected] for assistance. They will be happy to help you. 😊
@ucnhtmenow13 ай бұрын
And how do you delete the factory 123456 code? Did they think about that? I may return and get a different one. Have Installed many smart locks in my low voltage days, usually the expensive ones, and this is by far the most unnecessarily difficult setup I've done. I guess you get what you pay for..
@ucnhtmenow13 ай бұрын
3+ unlock button doesn't work. I accidently got it to pair to the app but I do t remember what I did and I can't get it to pair with the other users app, only mine. I can't believe there's steps missing.. instutction
@juanmarichal99023 ай бұрын
Tengo un problema con la cerradura que compré mi puerta es izquierda y la que usan en el video es derecha y la cerradura me habré al revés osea no me cierra bien a solo que manualmente
@yonarber13 ай бұрын
Tuya app
@mizzezmo13 ай бұрын
Does this mode use the app?
@AngelaGlenn-Santiago4 ай бұрын
What’s the app called?
@mr.morris35565 ай бұрын
This thing will not set the passcode. Iv never put in one, then I start to put one in it says exit setup. Iv tryed pressing the button for 5 beeps. It just wondering let me set a passcode shit os driving me nuts.
@AnnetteCobb-no4sg5 ай бұрын
Thank you for the instructions but I need to no how to put in pass work.
@yesicede6 ай бұрын
no puedo configurar la clave de mi cerradura he seguido todos los pasos y nada
@LNDUOFFICIAL6 ай бұрын
Presione el botón de reinicio del bloqueo trasero (aproximadamente 10 segundos) para restablecer, luego presione el botón de reinicio brevemente e ingrese la nueva contraseña de administrador (debe tener de 6 a 8 dígitos)
@bigdaddy318246 ай бұрын
My door won't lock or unlock. It says locked and unlocked but the bolt doesn't move. I can lock & unlock with key
@LNDUOFFICIAL5 ай бұрын
@@bigdaddy31824 Thank you for reaching out. It might be a low battery issue. If the battery level is still good, the problem could be with the latch bolt. Please check both and let us know if you need further assistance.
@bigdaddy318245 ай бұрын
@@LNDUOFFICIAL brand new Energizer batteries. The lock is trying to move but it won't complete the cycle