Hi there, Thank you for your inquiry, As it requires a more detailed explanation and this media is limited, I would suggest to please contact you personal trainer for this specific information, Thanks again and best regards, DermaSpark team,

Thank you for the comment, was well noted, DermaSpark team,

Hi there, Thank you for the inquiry, For service in Canada, please send a direct inquiry to [email protected] or call 1-866-237-0849, in other countries, please contact the local Pollogen/Lumenis representative, many thanks and best regards, DermaSpark team,

Hi there, Thank you for the inquiry, Please search for Pollogen by Lumenis distributor in your area, Be aware of fake devices!! Good luck and best regards, DermaSpark team,

Hi there, For technical assistance, please contact you local support, in Canada, please contact DermaSpark at: [email protected], Thanks and best regards, DermaSpark team,

Hi there, Thank you for the question, it is a good one: Those "pens" are no more than another attempt to counterfeit the real thing, it is a home use gizmo that cost nothing and does nothing, Needless to say that it has no regulatory approvals whatsoever; neither FDA nor Health Canada Hope it helps, Many thanks and best regards, DermaSpark team,

@DermaSpark 🙂 thank you so much for the information! I kind of figured they weren't the real deal and the websites selling them are all very shady. Someone even messaged me on Instagram saying that "their company is selling them for $22 and I could deposit my money directly into a company bank account" I asked for all their information and only gave me a first name lol. After watching your video, I went back to these websites and was able to spot the differences in just the pen alone and then i realized they are all selling the counterfeit Geneo machine. I hope ppl start to understand that these are fake. Again, thank you so much for your very informative video and for your reply🙂🙂❤️

Hi there, For detailed quotation in Canada please contact DermaSpark at [email protected] or call 1-866-237-0849, In other countries, please search for Formatk representative, Many thanks and best regards, DermaSpark team,

In Canada, please visit dermarollerclinics.com/shop/ to place the order, For professional inquiries in Canada, please send an email to [email protected], Many thanks and best regards, DermaSpark team

@@DermaSpark i have pityriasis Alba on my skin can I use this on my face

@@maheksheikh, sorry but it would be very unprofessional to provide with a clinical advice online, please see your skincare professional, Thanks and regards,

Thanks

Hi there, this is facebook.com/reneserbonskinexpert Good luck, DermaSpark team,

Hi there, For specific questions please reach out to your trainer, if you are in Canada please email DermaSpark at [email protected] or call your trainer directly, Outside of Canada, please contact Sylton at us.sylton.com/, Many thanks and best regards, DermaSpark team,

For information about the available products please visit geneo.ca/, Be aware of fake products! always check where it comes from and its authenticity, you can find details in this video: vimeo.com/892467122, good luck and enjoy this amazing facial! DermaSpark team,

Hi There, Thanks for the inquiry, For the price, please contact your local Pollogen representative, In Canada is is DermaSpark: [email protected], Please be aware of fake devices that are being sold online! these knock off machines are very far from the OxyGeneo 3-in-1 super facial and dangerous to human skin, Good luck, DermaSpark team,

Hi there, Thank you for contacting, Please note that DermaSpark works strictly in Canada so we have no visibility on the Chinese clinics that may carry this service, Sorry that we are not able to help at this time, Thanks again and best regards, DermaSpark team,

@@DermaSpark Thank you for your honesty. I may have to stop by in Canada 😆 🤣 😂

Hi there, If this is not the same machine, obviously the instructions are unapplicable, I suggest that you simply contact the local trainer for further training, Good luck, DermaSpark team,

Hi there, Thank you for your inquiry, For all clinical inquiries, please consult your skincare professional, this would be the best, most accurate and most professional way to deal with specific skin conditions, Thanks again and enjoy these amazing products, DermaSpark team,

Hi there, The DoubleFight is still unavailable in Canada so we refrain presenting it until it is approved to be used in Canada, Thanks and best regards, DermaSpark team,

Please see my reply above, Thank you,

Hi there, For service in Canada please contact DermaSpark at [email protected], for service in other countries, please contact your local Pollogen distributor, Thanks and best regards, DermaSpark team

Hi there, For service in Canada please contact DermaSpark at [email protected], for service in other countries, please contact your local Pollogen distributor, Thanks and best regards, DermaSpark team

Hi there, Please not that DermaSpark works strictly in Canada, for service in the States please contact Lumenis, Thanks and best regards, DermaSpark team,

Thank you kindly :> DermaSpark team,

Hi again, As was recommended in the other reply: If you are in Canada you are welcome to log into your DermaSpark Academy portal, otherwise, please search on DermaSpark Vimeo channel, Thanks again and kind regards, DermaSpark team,

Hi, Thank you for the inquiry, Kindly, contact your trainer for further information and to address all questions, Thanks again and bets regards, DermaSpark team,

Hi there, If you are in Canada you are welcome to log into your DermaSpark Academy portal, otherwise, please search on DermaSpark Vimeo channel, Thanks and best regards, DermaSpark team,

Hi there, The CryoProbe treats benign skin lesions, not scars, For further specific clinical inquiries, please consult your personal educator and/or the various online skincare professionals' presentation on DermaSpark Academy, Thanks and best regards, DermaSpark team,

Hypertrophic scar treatment with liquid nitrogen any side effects when applying on face after treatment any scars?

Hi there, Thank you for the inquiry, We would kindly request to please contact your trainer and clinical support with all the questions which are treatments related, Thanks again and best regards, DermaSpark team,

So happy it was helpful for you :>

Hi again, Please see the previous answer, Thank you, DermaSpark

Hi there, Thank you for your inquiry, Please note that you have contacted DermaSpark which is the Canadian distributor, in Canada things may be different than other countries around the world, Please contact your local NOON Aesthetics representative or NOON Aesthetics headquarter in Israel, For service in Canada please contact DermaSpark at 1-866-237-0849 or email [email protected] Thanks you again and best regards, DermaSpark team,

Hi there, Fore the OxyGeneo 3-in-1 super facial device please contact your local Pollogen representative, In Canada please contact DermaSpark and [email protected]. Many thanks and best regards, DermaSpark team,

Hi there, The OxyPod Balance would be the best for oily, acne prone skin, it absorbs the sebum and clears the pores, Hope it helps, Thanks and best regards, DermaSpark team

Hi there, In India please search for Skinnovation, they are the Pollogen exclusive distributor, Good luck, DermaSpark team

Hi there, Hi Carrie, Please note that we are in Canada, please contact your local rep and trainer, no doubt that they can provide with better training close to home, Just a word of caution: I suggest checking the machine VERY carefully, unfortunately, there are knock-off machines on the market that are far from being OxyGeneo 3-in-1 super facial, what you are describing is very untypical to the genuine real machine by Pollogen Israel. Thanks again and good luck, DermaSpark team,

@@DermaSpark … can I buy the machine in Israel direkt ? Mine came from china. I am a an Esthetician in Germany. Thank you Katie for a quick response. Carrie

​@@carrieborchardt9294 if it comes from China, no doubt it is a fake machine! this explains the skin damage to your clients, these knock-off machines are dangerous!! for the sake of your clients' skin I do recommend dumping the fake device in the nearest dumpster. In Germany you are welcome to contact: Email: [email protected] Web: amaderm.de Whatsapp: +4917646554975 they are the exclusive representative of Pollogen in Germany, a VERY good company with great customer support! Good luck, DermaSpark team,

@@carrieborchardt9294 wash your machine from China ok?

Hi again, Please see my previous answer, in short: NO. Kind regards, DermaSpark team,

Hi there, NO! in no way, shape or form! the entire technology and the treatment is based upon the accurate combination of the OxyPod, the primer gel and the serum, Any other gels/capsules/serum will do whatever but certainly not the unique treatment that OxyGeneo 3-in-1 super facial is doing. Hope it helps, Best regards, DermaSpark team,

Hi there, In Canada you are welcome to contact DermaSpark: [email protected] or 1-866-237-0849, in India please search for the Pollogen representative, Thanks and regards, DermaSpark team,

Please send an email to: [email protected], Merci,

Hi there, For more information in Canada please send an inquiry via DermaSpark.com or and email to [email protected], Merci, DermaSpark team,

Hi there, For any treatment and clinical questions, please contact your trainer directly, Thank you and kind regards, DermaSpark team,

Hi there, Fort further details and to purchase the OxyGeneo 3-in-1 super facial, please search and contact the Geneo distributor in your area, DermaSpark works strictly in Canada and, unfortunately, we are not able to assist, Thanks and best regards, DermaSpark team

Hi there, I guess that you are referring to an anti aging treatment; yes, this is a non-invasive aesthetics anti-aging treatment for skin tightening, wrinkles reduction and face lifting, Thanks and best regards, DermaSpark team,

Hi there, Thank you for the inquiry, The answer is: depends on the regulation in your country. In Canada you don't have to be a nurse or a doctor to operate the OxyGeneo 3-in-1 super facial. Thanks again and best regards, DermaSpark team,

Hi there, Thank you for the inquiry. For all clinical question and contraindication please contact you local trainer. Thanks again and best regards, DermaSpark team,