Hi Ted, Thank you for your comment. If you're still having issues or have any further questions please contact our Vari team at [email protected] or call 403-243-6830 and we'd be happy to help you out.

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Did the replacement work better? I am having the same issue with the spring arm joints.

@@wilsonhack7343 Hey there friend, make sure you loosened the keys with the allen wrench, I'm using a light weight monitor and can move it and have it stay with little effort

Thank you for your comment, if you're still having issues please contact our Varidesk team at [email protected] or call 403-243-6830. Our office will be open again January 2nd 2020.

Nasir Snow I’m having the same problem with both of my brackets for a dual monitor setup. We’re you able to resolve it?

@@maureenreilly1602 I was, First i unscrewed all the small black screw to loosen the joint up. Unscrew the black plate that connects the monitor to the steel ball joint. Then You'll see the steel part has a deep hole in the middle, get a flat head screw driver or the Long Allen screw driver it came with. Then put it in the hole and try your best to move it around a little. (the screwdriver will give you leverage). Then I simply put a few drops of olive oil on the ball joint part. I didnt have WD40, which is good because WD40 may make it too loose. the olive oil worked perfectly.

Nasir Snow Thank you so much! You’re a lifesaver! The olive oil did the trick for me! I was about to throw in the towel, so thank you!!! If anyone else ever reads this, I did it a little differently from above because i did not have the proper tools to separate the bracket from the ball. I removed the black screw going across the bracket and used a small paint brush to get a little bit of olive oil into the cracks. I then stepped on either side of the bracket so that it would not move and wedged a screwdriver under the connector part so that i could move it. Simply pulling it up did not really work, but using the screwdriver as a wedge did. All in all, if the brackets moved more easily, this would be super easy to assemble. For me, this whole ordeal took a few hours because of all of the bracket trouble shooting. It should usually take less than an hour though.

@@maureenreilly1602 and @Nasir Snow thank you so much. Mine is completely locked tight even after taking out the horizontal screw. My whole setup is taken down and I would have considered returning the stand etc and it’d have taken me days to organise my work setup etc if it weren’t for this. I’m going to try the olive oil approach hopefully that works. Edit: I just did exactly what you said. A couple of drops of olive oil on the ball, standing on the corners of the bracket and the pulling up on the connector part and it came loose. Phew, thanks again!!!

I use it on my regular desk and it clamps just fine.

Hi @aznstylz - The Bongo Board is typically used for board sport training, while the Extreme Balance Board Pro is a bit more versatile, as it can be combined with so many different workouts (lunges, pushups, planks, etc). Both can use used for balance training, with the Bongo Board being a bit more difficult, and the Extreme Board featuring rotation and adjustability. Hope that helps!

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Hi yardape99 - thanks for your question! The most significant change on the new generation Pro Fitter 3D Cross Trainer was the widening of the foot pads on the skate, which were increased due to the effects that shaped skis had on the industry. They are pretty much the same size as well. Hope that answers your question!