thanks mine was stuck due to corrosion but this video let me know I just need to pull harder
@gerhardschaub21885 ай бұрын
Es fließt Wasser unten aus dem Wasserhahn wo die Schläuche heraus gehen. Soll ich die Patrone wechseln?
@glwing5 ай бұрын
I have a KWC Zoe. What size Allen wrench am I supposed to use to remove the handle? It’s up against a wall, so I can’t really see much.
@dimitrialder49876 ай бұрын
Die Chromstahl Kappe lässt sich bei mir nicht abheben, was für Tipps gibt es da?
@KWC_Home6 ай бұрын
Verwenden Sie am besten eine Rohrschelle mit Gummi (Grösse 48mm) und zwei Gewinde Nippel 1/2" ca. 60mm lang. Beste Grüsse KWC
@gerhardschaub21885 ай бұрын
Sprühe WD-40 und nach einer Weile kann man die Kappe mit 2 Schraubendrehern abhebeln. Im Gegensatz zum Video ist das wirklich schwere Arbeit.
@elvee55209 ай бұрын
This is fine , I have a KWC Luna Pullout tap , I am having a lot of trouble lifting off the Tap body to change and or lubricate the seals. The Tap began to become very hard to swivell . I have removed the pull out hose undone the screw on the tap body , taken the cartridge out ( even though it probably doesent need to come out. Any help or advice would be welcome. The Tap is about 7 years old. Is there any videos on changeing the seals on a Luna Pull out Tap?
@KWC_Home8 ай бұрын
Good morning. Thank you for your message. Please contact KWC customer service. Here is the link: kwc.com/en_global/service/kontakt-geschaeftsbereiche/contact-kwc-home We wish you a pleasant day.
@elvee55208 ай бұрын
Thank youy but after a month of waiting for a reply I am so dissapointed with a standard answer and being fobbed off to your website which I have visited and found nothing that relateds to resolving my issue🙁@@KWC_Home
@gerardoguzman7569 ай бұрын
Hola cómo le puedo cambiar las mangueras ala llaves monomando KWC ONO
@KWC_Home8 ай бұрын
Hola, Gracias por su mensaje. Póngase en contacto con el servicio de atención al cliente de KWC. Aquí tiene el enlace: kwc.com/en_global/service/kontakt-geschaeftsbereiche/contact-kwc-home Le deseamos un buen día. KWC
@cvttb Жыл бұрын
@danbarb9728 Жыл бұрын
Ich habe eine Edelstahl KWC Ono, die muss vor 2006 produziert worden sein. gilt ja die gleiche Vorgehensweise oder hat sich über die Jahre etwas geändert? Braucht man hier kein Fett beim Einbau? Warum wurde beim Abschrauben ein Spezialschlüssel genommen und beim Festziehen eine Ratsche mit Nuss?
@josefs.3544 Жыл бұрын
Die Anleitung war sehr hilfreich ! Danke. - auch wenn es bei uns wegen intensiver Verkalkung nicht so „geschmeidig“ war ;-)
@waflerandreas6590 Жыл бұрын
Bräuchte das Kunstoffstück das bei 2:28 sichtbar ist vom Modell das vor 12 verkauft wurde. Was wäre das für ein Ersatzteil. Hätten Sie eine Ersatzteilliste? 2:28
@racecarengineer6200 Жыл бұрын
Gutes Video Eine Video-Beschreibung des benötigten Werkzeug und Drehmoment vermisse ich noch. Bitte in Video-Beschreibung schreiben.
@ljcdehaan Жыл бұрын
Does anyone know what size hexacon is used to remove the handle? (I think it's a hexacon)
@manuelaademi49382 жыл бұрын
Muss man erst das Wasser abstellen?Bei mir ist die Zweihandarmatur am Ausluf undicht.Kann man den auch ohne Wasser abstellen auswechseln?
@KWC_Home Жыл бұрын
Guten Tag Frau Ademi Vielen Dank für die Anfrage. Bei solchen Fragen am besten ein Mail an folgende Adresse machen. [email protected] Unsere Kollegen vom technischen Support werden sicher weiterhelfen können. Ich wünsche einen schönen Tag. Freundliche Grüsse KWC
@reelitin25432 жыл бұрын
you show the job once the arm has already been popped off the oring. how do you get it started? it appears to be pressed on
@KWC_Home2 жыл бұрын
Hello, Thank you for your request. Please send an email to our support. [email protected] Our colleagues will surely be able to help. Kind regards Team KWC
@danunderhill2 жыл бұрын
I have a model KWC 10.261.002.127 SS which I purchased in late 2018. The cartridge is frozen in it now. Does anyone know where I can order one for this specific model, or knows of a cartridge that will work for this model? Also, what kind of small screwdriver is being used to remove the handle? Thanks!
@KWC_Home2 жыл бұрын
Hi Dan Thanks for your request. In this case, please contact our colleagues. [email protected] They surely will be able to help you. Have a nice day. Kind regards Team KWC
@JoeS977562 жыл бұрын
I unscrewed the handle as shown in the video, but can't seem to remove the top cap. Any tips for removal?
@KWC_Home2 жыл бұрын
Hi Eirc, Thanks for your comment. Please send an E-mail to our colleagues ([email protected]) Our colleagues will need pictures of the faucet. Have a nice day. Kind regards, Team KWC
@trevormorgan7425 Жыл бұрын
I had the same problem...force is the only solution...a little leverage and then the top can be twisted (with difficulty) to finally get it off.
@juliebiondi13662 жыл бұрын
I used a 30mm socket to remove the nut, and a pair of slip joint pliers to remove the cartridge; made the job super easy -Very explanatory video.
@moontower80412 жыл бұрын
I have a KWC Eve. This video is the one KWC sends for repair but there are a few differences. You don't use pliers to remove the cap over the cartridge. Eve's cap is threaded and needs to be unscrewed. Also the nut is not 30mm on Eve. It is larger. I don't know exact size since I used channel pliers to remove. Suggest adjustable wrench larger than 30mm.
@KWC_Home2 жыл бұрын
Hello, Thanks for your request. In this case, please contact our colleagues. [email protected] They surely will be able to help you. Have a nice day. Kind regards Team KWC
@juliebiondi13662 жыл бұрын
can you show how to remove the aerator without a key? trying to clean those.
@KWC_Home2 жыл бұрын
Hi Julie Thanks for your request. In this case, please contact our colleagues. [email protected] They surely will be able to help you. Have a nice day. Kind regards Team KWC
@juliebiondi13662 жыл бұрын
@@KWC_Home thank you. Do you know if the cartridges can be cleaned ? or do they need to be replaced?
@KWC_Home2 жыл бұрын
Hi Julie Thanks for your request. In this case, please contact our colleagues. [email protected] They surely will be able to help you. Have a nice day. Kind regards Team KWC
@ianameline81112 жыл бұрын
I have this faucet (supremo in stainless) -- it's beautiful -- expensive, but beautiful. But for something you use multiple times every day, it makes no sense to go cheap. Its action feels great -- it exudes a sense of extreme quality.
@tomkingjr94602 жыл бұрын
I had all my parts in a line for reassembly on the counter. I accidentally knocked two of the parts in the sink. Without this video, I would have never finished.
@KWC_Home2 жыл бұрын
Thank you for your feedback. We are glad it worked 😊
@jungkim853211 ай бұрын
Hi. Where can I order parts?
@enigmaticsurf2692 жыл бұрын
Sehr sympathische Vorstellung.
@KWC_Home2 жыл бұрын
Vielen Dank! 😊
@fernandosantosacordionista40102 жыл бұрын
muito bom
@ajitnair93 жыл бұрын
I was able to replace the cartridge on my kitchen faucet thanks to this video. The leak has now stopped and it works like a charm. Very helpful - thanks!
@KWC_Home3 жыл бұрын
Hello ajitnair9 Very nice to hear - we are glad it worked 😊 Have a nice day. Team KWC
@ishpersaud24933 жыл бұрын
please show how to remove supply hose
@KWC_Home3 жыл бұрын
Dear Mr. Persaud Thank you for your request, we apologize, unfortunately we do not have a video for this. Kind regards Your KWC Team
@hanahanatin2 жыл бұрын
I have a key eve that is about 10 years old and the faucet arm is stiff (when moving left to right). I can’t seem to remove the arm as seen in the video. Should it come off easily? Is there some procedure not seen in the video?
@KWC_Home2 жыл бұрын
Dear Mr. Tsatsos Thank you for the request. Please contact the following address. [email protected] If possible please send a video or photos of the faucet or problem. Have a nice day. Kind regards Team KWC
@silvanhusler49333 жыл бұрын
Lösen sie mal bei einem alten Hahn die Mutter, dann sieht das Ganze aber ganz anders aus.
@elyselemay58223 жыл бұрын
Bonjour, j'ai un problème avec la cartouche de mon robinet je veux donc la changer. Par contre lorsque je dévisse le manche du levier et que j'essaie de retirer le capuchon ou il est inscrit KWC, ça semble être collé car en tirant de toute mes force le capuchon en inox ne veut pas s'enlever. Auriez-vous une idée du problème et quelle serait la solution?
@KWC_Home3 жыл бұрын
Salut Elyse Lemay Le problème est probablement le détergent pénétré entre le capuchon et la partie intérieure. Essayez de lever le capuchon avec beaucoup de force. Si cela ne fonctionne pas, démontez le robinet, tournez-le à 180 degrés et laissez le détartrant ou le solvant s'écouler dans le capuchon. Vous pouvez également contacter votre plombier. Si vous avez d'autres questions, vous pouvez contacter nos techniciens de service ([email protected]). Meilleures salutations, Votre équipe de KWC
@danielcma3 жыл бұрын
Unserer KWC Inox A230 (von 2009) schliesst nicht mehr 100%ig richtig und es hat immer einen grossen See am Morgen auf der Arbeitsplatte rund um die Armatur. In meinen Augen sollte es zu 95% an der Steuerpratrone L 39 liegen. Wird ein Austausch hier Abhilfe schaffen oder könnte es auch noch an etwas anderem liegen?
@KWC_Home3 жыл бұрын
Guten Tag und gutes neues Jahr! Zuerst wird empfohlen die Patrone K.32.60.00 zu wechseln. Aufgrund des Alters (2009) empfehlen wir gleichzeitig mit der Patrone auch das Dichtungs-Set Z.535.670 zu ersetzen. Bei weiteren Fragen sind wir für Sie da ([email protected]). Liebe Grüsse Ihr KWC-Team
@DariusderOlivenmann3 жыл бұрын
KWC beste Marke für Gastronomen
@KWC_Home3 жыл бұрын
Vielen Dank für Ihre Unterstützung und Loyalität!
@DariusderOlivenmann3 жыл бұрын
@@KWC_Home meine Aussage ist eine Tatsache. Weiterhin gute Geschäfte
@thomharrington72334 жыл бұрын
My 3mm allen screw is stuck! Is WD40 safe to use?
@KWC_Home4 жыл бұрын
For health reasons KWC strongly advises not to use WD 40 on faucets. Try to remove the screw without lubricant or solvent. Please contact our customer care center for further informations. www.kwc.ch/int-en/en/service/contact/customer-care-center.html
@michaelcohen13772 жыл бұрын
Call a plumber
@brunoroos72274 жыл бұрын
Sehr gute, einfach, verständliche Reparaturanleitung
@djtaa74954 жыл бұрын
Danke
@JorgeUgaz4 жыл бұрын
Can you provide information on the tools needed to remove the cartridge?
@nezarmahmoud77284 жыл бұрын
Where can i find like this changer diverter in Jordan ( KWC)
@nezarmahmoud77284 жыл бұрын
❤️👍🏻👍🏻👍🏻
@mahdibabaee85534 жыл бұрын
Whats the material of the catridge?
@MB-tj5he4 жыл бұрын
wie kann ich denn eine Unterputzarmatur mit einem Einhebelmischer auseinanderbauen? Madenschraube ist weg...nur den Hebel bekomme ich nicht runter. Das Design sieht genau so aus wie das dem hier präsentierten .
@gartenzwerg72704 жыл бұрын
Mit einer Flex müsste es gehen.😎
@aaronbraun4 жыл бұрын
What size socket are you using to remove the nut?
@juliebiondi13662 жыл бұрын
I used a 30mm
@WuesteGobi4 жыл бұрын
Dankeschön
@komotion4 жыл бұрын
I just called KWC to get this part and they say they don't know anything about such a part?!
@0072sy3 жыл бұрын
The KWC ZOE tap ships with this part already. It's a small plastic bag with paper folded inside but when you look closely there are two swivel stoppers. I'm after a swivel stopper that is smaller, I wonder if they stock those; will contact support now.
@orchideelila3374 жыл бұрын
So geht das also, top danke👍
@melko19775 жыл бұрын
Ganz geil..Jetzt chani au im Dunkle mis Gschirr spüehle ;)
@somaaelsapak63616 жыл бұрын
Very nice
@chylld8 жыл бұрын
What size socket, and what torque please? My AVA mixer (brand new) is vibrating/buzzing and I suspect the cartridge is loose.
@SamCanuck18 жыл бұрын
What size Allen wrench? What type screwdriver? What torque for the torque wrench? Why is the technician's hand blocking key steps when removing the cartridge?
@Xhosalion7 жыл бұрын
The download section for the KWC ONO contains the details, but you need to search. Top screw inbus/allen 3 mm, bottom nut 32mm, torque 9 Nm +- 1 Nm. www.kwc.com/webcollector/mdb/msa/docs/kwc000669f.pdf
@KWC_Home8 жыл бұрын
Hallo Airsal87 Danke für Ihren Kommentar. KWC Varox wird im Jahre 2017 durch ein Nachfolgeprodukt abgelöst. Ersatzteile zu der bestehenden Lösung werden wie üblich während weiterer 10 Jahren verfügbar sein. Viel Erfolg bei Ihrem Umbau wünscht Ihnen das KWC Team.
@airsal878 жыл бұрын
guten tag. wie gohts wiiter mit em kwc (hansa) varox?? hansa het no nix me (zum glück) mit eu z tua. bi am umbaua und verunsichert. jetzt varox ibaua und in a paar johr giits de nüm. p.s bi sanitär. gruss