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2 жыл бұрын
4 жыл бұрын
Пікірлер
@koronicking949 2 ай бұрын
Pistons didn’t seem to move at all when we bought the bed, are we supposed to activate them somehow?
@aspirefurnitureltd2174 2 ай бұрын
I am sorry you are having issues with your pistons, please email us via our website using the contact us page so customer service can help further.
@Zoie-AnnMatthews 3 ай бұрын
I put the bed together fine. After I put the mattress on, the bottom of the slat frame doesn’t sit on the bottom brackets. So if you sit on it in pushes it down and makes annoying noise
@aspirefurnitureltd2174 3 ай бұрын
I am sorry you have this issue, please get in touch with us via our website so we can help you further with this, it seems like its been assembled incorrectly.
@itsadronething 3 ай бұрын
Avoid this company they send items out with no way of being able to assemble them. Pre drilled holes do not line up. Customer service is abysmal.
@aspirefurnitureltd2174 3 ай бұрын
Hi please contact our customer service team at [email protected] with a description of the issue and supporting images
@mono_vt 3 ай бұрын
The holes for the feet were definitely not pre-drilled. Nightmare.
@mono_vt 3 ай бұрын
But despite that, the video was 1000 times more useful than the paper.
@GamingCornerYT 4 ай бұрын
No pre drilled Holes for the back rest or footboard parts (A&B) is there no quality control ? Should not be missed, poor practices and not just me reading the comments unfortunately
@WazeemA Ай бұрын
Don't think it's missed. It's by design. The screws provided are Self Tapping screws. As in they create their own groove as they are screwed in to softer material
@360sully360 4 ай бұрын
Awesome video thanks took less than a hour to put up super king-size. Chuffed to bits with the bed.
@lawsighted555 6 ай бұрын
Assembled the bed, and whilst it took some considerable effort...the pistons do not work. We understand that the instructions state that they may be a little stiff before use...but they simply won't work. I've pushed and pushed and they won't budge.
@larafairbairn6598 Жыл бұрын
At 4:51 where they are attaching the bracket to the center of the bed. Once i have done that and completed the bed, when going to shut the bed the frame gets stuck on said bracket and has to be lifted for bed to go back dowm
@aspirefurnitureltd2174 Жыл бұрын
Hi Lara, if you can contact us as [email protected] with some photos of the affected area and we will have a look into this
@stuartmurray2503 Жыл бұрын
Bought through Next, says made in China on the boxes?
@leona107 Жыл бұрын
7:26 I did the same with ottoman arm but it doesn’t work. When i lift my mattress on bed, it stucks there and doesn’t come down. please help :(
@harryhadfield6220 Жыл бұрын
How did you fix this?
@mixmixi100 Жыл бұрын
The one we have received has a lot of corners cut. All pieces are needing one screw less than what is being shown in the video. Same size same model, seems they’re saving on costs and cut corners instead.
@adekunlebalogun8598 Жыл бұрын
Pls where can I get someone to assist to sent my bed up
@wumifabulous8433 Жыл бұрын
I just got a superking bed frame.the headboard is impossible to move upstairs coz d stairs are kinda narrow.plz can i dismantle the headboard n fix it up again.thanks.
@Ankad5 Жыл бұрын
How to I close it? I seems to be stuck up once I screw the hinges in...
@tmitch3203 Жыл бұрын
Do you have to make your own holes for the foot holders?
@aspirefurnitureltd2174 Жыл бұрын
Hello the holes should be predrilled if you can give us a call on 01484949354 we will see what has happened for you.
@JamesGriffiths-tq6tk Жыл бұрын
I have the same issue. Is it easily sorted?
@GamingCornerYT 4 ай бұрын
I have this issue also !
@iamkotutu9512 Жыл бұрын
Hello, my bed doesn't stay up when lifted unless I jiggle it to sit on one side. A little disconcerting when it comes to safety as I keep thinking it's going to come crashing down on me but there must be something not quite right for it to 'kinda work' and be temperamental - have you heard of this issue before and maybe have some further suggestions to what the problem could be please? Apart from this, I love the bed, although the assembling instructions could be clearer in some places 🙈
@aspirefurnitureltd2174 Жыл бұрын
Hello sorry to here this, please email [email protected] with your order details so we can get this looked into further for you.
@iamkotutu9512 Жыл бұрын
@@aspirefurnitureltd2174 thank you for your quick response
@michaeleales9904 Жыл бұрын
Looks great now it's done. However it took 6 hours over 2 nights and not everything was a perfect fit. Also hated the KZbin tutorial, having to pause it every few seconds to see something, rewind it to check something else etc. What would have helped is labels on the part and a mention in the video such as get screw A and fit it here, too many assumptions and guesses were made
@HaydenPatrick Жыл бұрын
This is a terrible guide video!
@warrentrennery886 Жыл бұрын
People here saying they got Instructions, you don't know how lucky you are. Took me 5 hours to make and the video is not great.
@Afurphuxache 2 жыл бұрын
Go back to instructions. This is dog poop
@j4mes1993 2 жыл бұрын
Video is spot on. Simple to put up. If everything is lining up it’s most likely you have tightened up other bolts too soon. Only persuading I had to do for alignment was bolting the struts to the frame. But not a real drama at all
@DianeT828 2 жыл бұрын
The slot frame center bracket shown at 1.03 doesn't sit flush in the centre rail
@bobbybobster9592 Жыл бұрын
I had the same problem.
@MuffinDebs 2 жыл бұрын
We took 7 hrs or more and still got it wrong
@MuffinDebs 2 жыл бұрын
The bed don’t slide down once the we attached the anchor thing. Isn’t supposed to slide
@jimmyjoe1142 2 жыл бұрын
How do you get the hydraulic things to work once they are attached to the bed?
@aspirefurnitureltd2174 2 жыл бұрын
if you could email us at [email protected]
@kirstensmith7305 9 ай бұрын
Hi did you manage tk getvthe hydrolic legs to work?
@tamlinfit 2 жыл бұрын
brought this bed. I love it. However, on one of my pistons the gold part at 7:24 thats needed to bolt in is not turning. Please may I have a replacement.
@patsyp5256 2 жыл бұрын
We ordered we waited 2 months for only 2 boxes to arrive we got no brackets no screws no slats and only headboard and sides ! .. I have emailed but no reply as of yet so please can u reply :-) thanks.
@aspirefurnitureltd2174 2 жыл бұрын
Good morning, Please accept our apologies that there were items missing from your order. We are currently working through our emails and will pick this up as soon as possible. Apologies again for inconvenience caused by this. Kind regards, Aspire
@patsyp5256 2 жыл бұрын
@@aspirefurnitureltd2174 great thankyou as we have no bed currently :-( .. thankyou for replying .
@maggienoodles3333 Жыл бұрын
@@patsyp5256 have you checked inside the headboard? all my screws was inside the headboard
@zarastanmore450 2 жыл бұрын
Is this definitely in 2 boxes becaus ei have only recieved one box and have tried contacting you via amazon and had no response. Were going to have no bed at this rate...
@aspirefurnitureltd2174 2 жыл бұрын
Good afternoon, We are sorry to hear that you have not received a response via Amazon. Please can you contact our customer service team directly at [email protected] (please put your order postcode in the subject line so that we know which order the query relates to) Apologies again for the inconvenience caused by this Kind regards -Aspire
@chh9999 2 жыл бұрын
Ive had the same issue only 1 box came think the delivery blokes are getting it all wrong 😒
@maameakua8512 Жыл бұрын
I have issues with the lift. Once the arm are connected it hard to bring down unless unscrewed
@zanmodzhd5842 Жыл бұрын
Same issue it’s like it doesn’t want to go down I’m scared if I’ll break it
@harryhadfield6220 Жыл бұрын
@@maameakua8512Do you manage to fix this problem? If so how did you solve it
@kadzo1000 2 жыл бұрын
Lots of bad comments on here about the video, I watched it through once while drinking a cuppa then just put it together no bother, but then again I'm a kitchen fitter 😂
@amalique 2 жыл бұрын
Hi. Can I have a direct link to this bed please
@aspirefurnitureltd2174 2 жыл бұрын
aspirestore.co.uk/
@ryanthelion84 2 жыл бұрын
Surprise surprise they don’t show the bit where you have to cunt about getting the pistons to line up properly!
@1982ikea 2 жыл бұрын
I purchased an aspire bed in February through a vendor.the centre bracket is missing and have been trying with no success to get the missing section. Its November now this is behind frustrating I have the headboard and the other parts but it's no use without the Centre piece
@aspirefurnitureltd2174 2 жыл бұрын
Good morning, We are sorry to hear that parts are missing from your item. Please can you contact our customer service team at [email protected] with your order number postcode so that we can arrange to have these sent to you urgently. If smaller parts are required please provide a full list of the part names as well as quantity required, or if a whole box is missing please confirm the box number required (there should be text on the boxes advising 'box 1 of 3', box '2 of 3' etc) Kind regards, Aspire
@1982ikea 2 жыл бұрын
Thanks, your customer service team have said they cannot help as I purchased via a third party, itrolley. I contacted trolley and received the missing centre bracket last week, however it is for a 5' or 6' bed, I purchased a 4'6. I understand I purchased through itrolley however I'm so disappointed in the Centre bracket having been missing in the first place and now receiving the incorrect bracket. I trolley said they have contacted you again, please if you can provide assistance in escalating this as I cannot assemble the bed - Aspire Furniture are the supplier
@1982ikea 2 жыл бұрын
I guess I will have to seek a refund or chargeback as I cannot assemble the bed as I still have not received the correct centre bracket. What a waste of the headboard and other components.
@genemorgan6033 2 жыл бұрын
The marketing department are no doubt patting themselves on the back. Cool lighting, inoffensive backing music and a bloke with a man bun fitting a bed together. Would be considerably more helpful if this was shot with someone talking through how to assemble the bed, together with pointing out the subtle things you can fit incorrectly. This product is made in Yorkshire so how about a proper no nonsense video.
@julianhine379 3 жыл бұрын
This video, along with the paper instructions, are unclear. ‘Position the side rails and head/foot rails’ - yet neither make clear which way certain holes are to be facing. Confusing and irritating.
@julianhine379 3 жыл бұрын
Step 2 refers: ‘Ensure the 3 larger through holes in the Side Rails are at the same end of the completed sub-frame.’ - This is the first mention of a sub-frame let alone it being completed (by step 2..) Is this the head end or foot end? Who knows.
@julianhine379 3 жыл бұрын
As the man in the video points out the orientation of the holes of the ‘completed sub-frame’ - the cameraman unhelpfully ZOOMS IN making it impossible to tell whether he’s pointing to the head or foot end. It is like you are trolling us, and we are paying you for the privilege.
@aspirefurnitureltd2174 3 жыл бұрын
@@julianhine379 @Julian Hine Good morning, Apologies that you are experiencing issues with your item. Please contact us at [email protected] if you still require assistance. Please send us any images relating to the construction, and quote your order number or postcode in the subject of the email. Kind regards, Aspire
@katiem.i.mcdonell60 3 жыл бұрын
Ah so.... I finally discover the foot and side rails I have got have no holes for fitting the center bracket. This video is too fast. You need to describe what holes should be there and show close ups of the actual parts so we can see exactly what it is meant to look like. I cannot clearly see what the man is doing, and the pictures in the booklet lack clarity and clear description of each part.
@HaydenPatrick Жыл бұрын
Great comment. Bad video
@JasonParmar 3 жыл бұрын
Please help, the pistons are completely broken, I can send a picture. They don't even fit :'( Was so close. Lots of small budget details but the whole point of me paying £800 for this bed was the ottoman element which now doesn't work :'(
@aspirefurnitureltd2174 3 жыл бұрын
Hi, please can you send over an email to our Customer Service Team at [email protected] for us to assist further. Thank you, Aspire
@bertiekeenan8199 3 жыл бұрын
This doesn’t match anything, the pistons don’t work, and nobody seems to answer the phone, good job👍
@aspirefurnitureltd2174 3 жыл бұрын
Good afternoon apologies to hear you are having issues please can you email us on ([email protected]) with your order number and full address to assist you further Kind regards Aspire
@JasonParmar 3 жыл бұрын
+1, pistons don't work at all, my bed is stuck up and won't come down! Plus one of the bolts doesn't fit
@aspirefurnitureltd2174 3 жыл бұрын
@@JasonParmar Good morning, Apologies for the delay in responding. The mattress needs to be placed on the slat frame before closing the storage area (the pistons require the extra weight of the mattress in order to activate them) Regarding the bolt, if you have not already contacted us via phone or email, please can you send some details to our customer service team ([email protected]) and we will assist as soon as possible Kind regards -Aspire
@aspirefurnitureltd2174 3 жыл бұрын
@@ik5967 Good morning, Apologies for the delay in responding. The mattress needs to be placed on the slat frame before closing the storage area (the pistons require the extra weight of the mattress in order to activate them) Kind regards -Aspire
@Kdmkz6652 Жыл бұрын
@@aspirefurnitureltd2174 it doesn't go down, even with the mattress on
@davidneetipalmer9710 3 жыл бұрын
Please help, bought a single ottoman bed for my son. Trying to assemble it and it was going all too well until it came to attaching the foot board. The holes are not aligned at all, tried for over an hour and tried to contact by phone but no answer. Not sure what to do now!!!!! 🤯
@aspirefurnitureltd2174 3 жыл бұрын
Hi, we are sorry to hear you are experiencing problems constructing the bed. Please can you send an email to [email protected] and we can certainly assist further with this.
@dazlockd316 3 жыл бұрын
I’ve just received this frame today and can’t for the life of me find the bolts, brackets and tools. 3 boxes were delivered, is this right?
@aspirefurnitureltd2174 3 жыл бұрын
Good morning, This item comes in a total of 3 boxes. Apologies that there were items missing from your order, please can you contact our customer service team ([email protected]) with your order number and a list of the parts required, and we will have these dispatched urgently Kind regards, Aspire
@jesso8290 3 жыл бұрын
This took more than a few hours with the help of a relative. The video does not match the instruction leaflet given . Also thankfully we read the comments before setting up as one part of the instructions are wrong and we only found out by reading it here
@jesso8290 3 жыл бұрын
I too had issues with my slatframe not fitting. Also the mattress hold holes are at the wrong end of the frame and are below so I cannot affix the hold
@aspirefurnitureltd2174 3 жыл бұрын
Hi Jess, if you cn drop an email to cour customer service team they will eb happy to resolve any issues you are having [email protected]
@doorwaycreative4693 3 жыл бұрын
So are we just going to ignore that the slat frame center bracket doesn't even fit into the center pole. You can see it not even fitting in the video. So now I've taken apart my mums bed and ill have to rework the metal pieces somehow to fit before bed time. GREAT
@aspirefurnitureltd2174 3 жыл бұрын
Good afternoon, Apologies that you are having trouble constructing the item. Part B (slat frame centre bracket) sits under the centre rail (Part M) not inside of it. If you need any further assistance please feel free to contact us via email: [email protected] Kind regards
@doorwaycreative4693 3 жыл бұрын
@@aspirefurnitureltd2174 ah pretty sure it shows home putting it inside in the video. It's fine now though. Thanks