How do you reverse a store credit, after it has already been issued, if a customer requests a refund back to their original payment method?
@mmirataАй бұрын
Is there an updated version of this video with all the latest updates in 2024?
@mmirataАй бұрын
Where do you explain to the customers (ie where is this message) that they have to earn a minimum of 100 pts in order to use points at checkout?
@mmirataАй бұрын
How do you remove a customer from the list, like in the case of launching a new website?
@mmirataАй бұрын
Is there an updated version of this video that represents what everything looks like today?
@wallawer8043 ай бұрын
how to add BOGO for specific items/. ? why you dont have a good guide? i feel sorry to buy this plug
@Riddlla4 ай бұрын
It doesnt work guys, When I apply the BOGO coupon it applies but the price is not affected. I guess you have to get premium for it to work properly.
@NaliniRagnauth-x9k4 ай бұрын
Hi Joshua, so I added the free product however I have 3 free products to give away, so how would I add that, and I don't want the free product to be shown on the website as free product, so how do I hide that? Also I tested it using the cart conditions set to min spend is $50 before they receive the free products but it doesn't work all it is doing is automatically adding the free products in the cart regardless of any thing being purchased. Please reply.
@sandrabcajuncorralfarm8216 ай бұрын
it this a free plug in?
@AdvancedCoupons6 ай бұрын
Hi @sandrabcajuncorralfarm821, it's a paid extension, you can find out more info here: advancedcouponsplugin.com/pricing/loyalty/
@teddnagurski55836 ай бұрын
Hi, can this add a free gift that isn't listed as a product on my website?
@AdvancedCoupons6 ай бұрын
Hey @teddnagurski5583, sure could. Just adjust the catalog/search visibility on the product itself. Advanced Coupons can still add it using the Add Products feature. Hope this helps!
@CCPAINTANDPRESSUREWASH6 ай бұрын
I bought the Paid Advanced Coupons plugin and didn't install the FREE advanced coupons plugin on June 2, 2024, and I didn't get any message to install the free coupons, and the Paid only is working fine, at least from what I can tell. Did you change something?
@AdvancedCoupons6 ай бұрын
Hi @CCPAINTANDPRESSUREWASH, the free version is required to be installed to make the Premium version work, it's not possible to run Premium without Free installed. If you're having trouble please reach out :)
@emilyandros60946 ай бұрын
Hi I'm having trouble setting up a BOGO - I want to get someone to pick a product from a category (Bundles) and GET any Bathbomb from the Bathbomb category. I think I have that set up correctly. But under the Bathbomb area I have tried all those settings (override/percentage/Fixed) and NONE of them remove the $9.99 fee that each Bathbomb costs. The cart shows as if things are working but it's showing 0.00 for the amount being taken off the cost of the "free" Bathbomb. I originally though it should just remove a "fixed" $9.99 every time someone put a bundle and a bath bomb in the cart but it always shows as 0.00. can you or anyone think of what I might be doing wrong? I tried the "override" but that also didn't do anything. Please can anyone help? I have "premium" and the site is theholisticdistrict.com
@cafeconferences8 ай бұрын
Great demonstration - Bravo !
@AdvancedCoupons8 ай бұрын
Appreciate the praise @cafeconferences! 🙌
@napochristopher8 ай бұрын
Is the coupon also redeemable on on the website during purchase of product without an account on the website?
@RobouteGuilliman-M4111 ай бұрын
This doesn't work. At all.
@AdvancedCoupons11 ай бұрын
Hi @robouteguilliman7639, what is not working for you?
@Ebyse Жыл бұрын
Hi, how to display the store credit balance on header or other place? Can you help me?
@AdvancedCoupons Жыл бұрын
Hey @Ebyse, thanks for the msg. Seems we are lacking a KB article around this, I'll get that written up soon. In the meantime, you can use the shortcode [acfw_customer_store_credit_balance] to display the user's store credit balance anywhere you can use a shortcode. Or if it's in PHP try: <?php echo do_shortcode('[acfw_customer_store_credit_balance]'); ?> Hope this helps!
@Ebyse Жыл бұрын
Thank you so much@@AdvancedCoupons . Really appreciate this.
@TNSAuto Жыл бұрын
Hi there, why don't customers automatically receive an email when the admin adds a credit amount for them?
@AdvancedCoupons Жыл бұрын
A great suggestion @TNSAuto ... we have this on our feature requests list already but I'm going to +1 it for you. At the moment, it will email them monthly with a store credit balance email prompting them to shop.
@optimal2784 Жыл бұрын
Hello, i've been watching your videos but i still have a few unresolved issues and questions. Which email can i contact you on?
@AdvancedCoupons Жыл бұрын
Reach out to support here: advancedcouponsplugin.com/support/
@elenadomingos7632 Жыл бұрын
Now this is the premium part :(
@francescoraffaele3558 Жыл бұрын
is there a way to allow store credits usage only on products that are not on sale? please help
@AdvancedCoupons Жыл бұрын
Hi, yes this is possible but only when using the "before tax" option. Please send us an email at [email protected] so we can assist you further. Thank you!
@wpglob-wordpresstutorials Жыл бұрын
Thanks for the video
@AdvancedCoupons Жыл бұрын
Our pleasure!
@SIYHOOX Жыл бұрын
The store credit tab did not work, error 404
@SIYHOOX Жыл бұрын
However when the customer tried to checkout, it worked, the customer can apply the credit store discount, bravo!
@AdvancedCoupons Жыл бұрын
Hey @@SIYHOOX so this would be the my account tab one you're referring to? If so, can you try manually flushing your rewrite rules? Go to backend, Settings->Permalinks and hit save. It's possible another plugin on your install is not flushing rewrite rules properly on init hook and causing conflicts. If you have further troubles with it please write into our support advancedcouponsplugin.com/support/
@timlloydcohagen439 Жыл бұрын
yet another plugin that doesnt work and video is outdated.
@AdvancedCoupons Жыл бұрын
Hey @timlloydcohagen439, plugin is always up to date with latest version of WP/WooCommerce and this video is current still with our BOGO features... what problems are you having?
@bridgeyuan Жыл бұрын
If you buy 3 or more designated products in my store, you will get 2 free items. How do I set this up? When selecting the quantity of products purchased by customers, is it set to 1 or 3?
@AdvancedCoupons Жыл бұрын
Hey, just set the Buy quantity to 3 and the Get quantity to 2, and make sure that the repeating is off. For more help please reach out to our premium supoprt team :)
@Liebendan Жыл бұрын
Is it possible for customers buy credit redeem later
@AdvancedCoupons Жыл бұрын
Hey @Liebendan, yes this is possible with our Advanced Gift Cards plugin which works hand in hand with store credit: advancedcouponsplugin.com/pricing/?tab=gift-cards
@СурэрСамбат Жыл бұрын
Awesome! thanks for the guide
@AdvancedCoupons Жыл бұрын
You're welcome!
@iczek Жыл бұрын
So, if the customer should be logged in what happen when I allow customers to purchase without login and the logn is in the checking process after the total amount is counted?
@tanzirrifat8425 Жыл бұрын
Error on saving. Please fill up the conditions, deals and type properly. OK Solution this problem?
@AdvancedCoupons Жыл бұрын
Hey @tanzirrifat8425 please reach out to our support: advancedcouponsplugin.com/support/ and we can assist
@ardeleanrazvan6270 Жыл бұрын
Hello. I have a question. Your plugin is automatically translated to the websites language? Or what languages are supported? I’m interested if Romanian is supported. Thank you.
@AdvancedCoupons Жыл бұрын
Hey @ardeleanrazvan6270, thanks for the question! We don't have a language pack for Romanian just yet, but our tools are all fully translation ready. If you're a translator we'd love to include your translation in our plugin :)
@ifoodieTV Жыл бұрын
@@AdvancedCoupons I think if Google translate is installed on the website. It should translate to Romanian if it is pressed 🤔
@ardeleanrazvan6270 Жыл бұрын
@@AdvancedCoupons Can you give me more details about how I could do that? Or it is possible to translate fields of your plug-in with another 3-rd party plug-in like Loco Translate? Thank you.
@AdvancedCoupons Жыл бұрын
@@ardeleanrazvan6270 sorry looks like we don't have a guide on the Advanced Coupons website yet, but we have a similar guide on our Wholesale Suite website (another of our products), the process is exactly the same: wholesalesuiteplugin.com/kb/how-to-translate-wholesale-suite-plugins/ Hope this helps!
@AdvancedCoupons Жыл бұрын
@@ifoodieTV Yep that is true but its browser dependent. The translation can be a bit rough too.
@ardeleanrazvan6270 Жыл бұрын
If I buy a gift card for myself as presented in the video, do I need to manually ad the gift points? More exactly, if a person buys a gift card for itself, after the order is processed, do I still need to ad the gift card points manually? Or his account would be credited automatically?
@AdvancedCoupons Жыл бұрын
Hey @ardeleanrazvan6270, gift cards are separate from store credit but will turn into store credit once redeemed. If you purchase a gift card, it will remain as the code. This is for a number of reasons such as: they might choose to give to someone else, the gift card has an expiry (store credits do not), they might not want to redeem it just yet... It's pretty easy to redeem the gift card though via the checkout or the My Account area. Hope this helps!
@ardeleanrazvan6270 Жыл бұрын
@@AdvancedCoupons thank you
@therelaxationgirl3853 Жыл бұрын
Problem is this only works on website and dont help with my physical in store customers
@therelaxationgirl3853 Жыл бұрын
Unless its no longer free?????
@AdvancedCoupons Жыл бұрын
Hi @therelaxationgirl3853, all menus have since been moved over to the Coupons top level menu which you will see once you have Advanced Coupons free plugin installed. Loyalty Program is a paid extension that works hand in hand. More info here: advancedcouponsplugin.com/woocommerce-loyalty-program/
@therelaxationgirl3853 Жыл бұрын
When i go to woocommerce, settings, there is no coupon tab!!!
@exscizo Жыл бұрын
i cant seem to deduct store credit from a person i keep getting error 'the price you entered is invalid' and when someone uses my store credit , the shipping price somehow increases. any reason for this?
@jimfletcher789 Жыл бұрын
Is it possible to have different levels for customers and within those levels, specify different earnings ratios?
@AdvancedCoupons Жыл бұрын
Hi Jim, currently you can't set different earning ratios per role, only the ability to exclude certain roles from participating in the loyalty scheme. But this is a good idea and I'll raise it up with the dev team!
@jimfletcher789 Жыл бұрын
@@AdvancedCoupons Thanks very much for letting me know
@zydrunaspetermarozas27612 жыл бұрын
What is the short code for Store Credit tab?
@AdvancedCoupons2 жыл бұрын
Hey @@zydrunaspetermarozas2761 there's no shortcode, but it is driven by a template file which can be overridden in your theme acfw-store-credits/my-account.php
@perlajae76572 жыл бұрын
p̷r̷o̷m̷o̷s̷m̷
@rhonda23982 жыл бұрын
Can you have more than 1 BOGO coupon on your site at one time?
@JoshKohlbach2 жыл бұрын
Hi @rhonda2398 you can have multiple BOGO coupons yes, but your customer can only have one applied on their cart at a time. This is a restriction in place because of how computationally heavy it can be to process multiple large BOGO coupons.
@rejbeau2 жыл бұрын
Please keep the music on low, I can't hear what she is saying.
@AdvancedCoupons2 жыл бұрын
Noted @rejbeau appreciate the feedback :)
@AnaPasia2 жыл бұрын
Hi, What if I want to make an any 3 for$75 deal how can I make it?
@kirankm20502 жыл бұрын
When we give store credit a any person's account, does this information automatically reaches that person via email?
@AdvancedCoupons2 жыл бұрын
Currently no Kiran, but that is a fantastic idea! We'll put this on the roadmap. You can however achieve this with our integration with Automator: advancedcouponsplugin.com/automate-store-credit/
@AnserDaad2 жыл бұрын
What will be the (point & Redeem ) ratio if i want to payback 5% on every purchase?
@AdvancedCoupons2 жыл бұрын
Hi Anser Daad, you could do earning ratio of $1 = 10 points, then 200 points to $1 store credit as the redeem ratio. Example transaction: $100 spent = 1000 points, then 1000 points / 200 = $5
@fantomet782 жыл бұрын
I'm looking for a plugin that uses previous purchases for logged in customers and put the customer in a discount category based on those previuos purchases. Say you bought for $200 last year so then you enter a new discount level and always get 5% off all products. Any tips for this kind of plugin?
@AdvancedCoupons2 жыл бұрын
Hi @Robert Norin, you can actually do this with our Advanced Coupons plugin (wordpress.org/plugins/advanced-coupons-for-woocommerce-free/) by using the Cart Conditions to test for "Total Customer Spend" like this: snipboard.io/lDMP8Q.jpg If you want to go one step further, you can use Advanced Coupons Premium's auto apply feature to have the coupon auto applied once the customer goes to the cart and that they match the spend rule. You would also be able to do brackets of spending too using Cart Conditions, like make a 5% off coupon for people who have spent $200 to $499, and make a second coupon which gives 10% off for people who have spent at least $500. Hope this sparks a few ideas for you!
@fantomet782 жыл бұрын
@@AdvancedCoupons great thank you!
@rhonda23982 жыл бұрын
Is there a way to offer 50% off regular shipping charges? Not Flat rate.
@AdvancedCoupons2 жыл бұрын
Hi @rhona2398 yes you can do this with the technique shown in the video. Instead of choosing a flat discount, you would choose % discount. That's exactly what the shipping discounts feature is designed for :)
@rhonda23982 жыл бұрын
@@AdvancedCoupons Under your WooCommerce settings your shipping method is Flat Rate. I use USPS and UPS. My shipping is calculated on what is purchased (size and shipping Location). I can not get a coupon to work because I do not use flat rate. I wanted to give 50% off shipping of the calculated shipping cost on my site. Thanks.
@AdvancedCoupons2 жыл бұрын
@@rhonda2398 it might be a non-zoned shipping method... please choose that under the shipping zone drop down and then see if your shipping method now shows up in the shipping method drop down after that. If you're still having troubles please feel free to reach out to support: advancedcouponsplugin.com/support/ and we'll happily help out :)
@rhonda23982 жыл бұрын
@@AdvancedCoupons When I use "non-zoned shipping method" on the drop down it says "null". I don't know what that means. I sent an email to support a few days ago and never received a response. I just tried again and it is not going through.
@AdvancedCoupons2 жыл бұрын
Hi @@rhonda2398 - could you try sending an email to [email protected] directly? Please include your license key. It sounds like this UPS plugin might not be registering their shipping method with a name. What happens if you choose null?
@lucaspetry88822 жыл бұрын
Thank you for the video. I installed the plugin and created a coupon, but I need to create a specific URL that redirects clients to the cart with a product added and the coupon applied. Now, when clients click on my URL, they are redirected to a coupon applied but empty cart. Could you help me, please?
@AdvancedCoupons2 жыл бұрын
Hi Lucas Petry, sounds like you're most of the way there. URL Coupons is a free plugin feature but the adding of products with a coupon is part of our Premium plugin. Once premium is installed you can do as you've described. You can check it out here: advancedcouponsplugin.com/pricing/
@kate6352 жыл бұрын
@@AdvancedCoupons You are missleading customers. I just bought the premium plugin after reading your comment and thought the solution to a question asked by Lucas was in the video. It is not and I don't see a feature that would let me add a product to the cart and apply a coupon. How can I do that? If I can't I want my money back...
@AdvancedCoupons2 жыл бұрын
@@kate635 Hi Mikandra Kate, the feature is called Add Products and you'll find this on your coupon edit screen as a tab. You can choose which products you want to add when the coupon is applied to the cart and even choose if you want to make those products free, discounted with a % or $ amount or if you want to set a specific price for it. Since you're a premium customer, you're more than welcome to reach out to the team and we'll help you personally! We're not in the business of misleading customers as that would only lead to refunds, we're here to help and to make sure you're successful with our tool :)
@kate6352 жыл бұрын
@@AdvancedCoupons Thank you for your answear and I know this feature and have used it. But still - it only lets to create the link for applying the coupon, when a product is already added into the chart. And from what I've understood from your comments was that I will be able to create link, that will add the product to the chart and apply the coupon at the same time. And from what I see now - it is not possible to create that kind of link. Right?
@AdvancedCoupons2 жыл бұрын
Hi @@kate635 the products you load under the Add Products tab only get added to cart when the coupon is applied. So you can pair this with the URL coupon to automatically add the product + add the products to cart. I believe this is what you're after? Make sure you're on the latest version as well :) There's been lots of improvements in this area.
@AcheliusDecimus2 жыл бұрын
Why to this day we cant add coupons after tax? Coupons keep calculating on the base price, when we simply want a discount on the cart.
@AdvancedCoupons2 жыл бұрын
Hi tlove21, this is actually not anything to do with Advanced Coupons plugin, it's the way WooCommerce core works. From what I understand WooCommerce coupons are always added after the subtotal of items, but before tax and shipping. I believe they do this because tax should be calculated on the subtotal amount so any discounts to that need to be applied first. If you like, you could try and open a github ticket with the WooCommerce core team (github.com/woocommerce/woocommerce) explaining your reasoning why there should be an option to do the opposite. They've very open to new ideas!
@dynamicmind69372 жыл бұрын
Its not show url link option when i make coupan
@Ohwowryanwtf2 жыл бұрын
is there a plug in where i want that specific product and have the first x people who buy it get it for free?
@AdvancedCoupons2 жыл бұрын
Hi Ohwowryanwtf, no need for another plugin. Just use the Add Products feature as described and set a Usage Limit limiting the coupon to a max number of users on the Usage Limits tab. This is a built in WC feature.
@Mkaur22022 жыл бұрын
Hi good video, tried to install the plugin it displays as premium when you click product it takes you to the links when you add the item? can you suggest ways for it to work properly?
@Kelyann2 жыл бұрын
I'd like to see the "gifted product" in my cart, is it possible please ?
@AdvancedCoupons2 жыл бұрын
Hi Kélyan, yes you will see the gifted product in the cart. It shows as a line item like normal with the price zero'd out. If there's multiple of that product you'll see how many are at the zero'd out price and how many are regular pricing. We're also working on making this look even clearer in the future as well :)
@Kelyann2 жыл бұрын
@@AdvancedCoupons thanks for the reply, good video ! 😊