You're so welcome! I think this word is difficult for most ESL speakers.

Thank you! For airline customer service, please watch this. kzbin.info/www/bejne/roTMhIyYm9NjmbM

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Thank you so much, Vasu! I really appreciate it. 😃

1) The difficulty in my life made me achieve this. This is fine. 2) The previous accident made me change myself. This is technically correct. 3) He made me realise. He made me realise....what? e.g. He made me realise that I was doing a good job. 4) He made me bring the files. Perfect. 5) The trailer of the movie made me want to watch the movie in the theatre. (The phrase "made me watch" implies force or obligation, but "made me want to" indicates influence or inspiration.) 6) Her help made me happy. This looks fine. 7) The movie made me so excited that I watched it twice. (This clarifies the reason for watching it twice and corrects the repetition of "movie.") That is a good phrase for you to know... made me excited... OR... made me happy... made me smile

Thank you so much sir ​@SingleStepEnglish

1. He got himself involved in that activity. This is correct. 2. The phrase "got himself involved" is appropriate for a voluntary action like participating in an activity. However, since it was an accident, this is involuntary, right? Change to: He was involved in the accident. It's better to use "was involved" because accidents are usually something that happens to someone, not something they choose to engage in. 3. I don't want to get myself involved in this argument. This looks fine. 4. I got myself involved in the argument. Also, looks fine.

Thank you so much sir ​@SingleStepEnglish

You are so welcome!

Hahaha. I would let them get it out of their system. Sort of like letting a baby cry.

In spoken language, you can use TO.

So which is right one i have for To or For ​@SingleStepEnglish

Send everything in Excel.

​@SingleStepEnglish Add the numbers into excel Add the numbers in excel In this one

2) I'm on my way to work. This is correct. This is because "on my way" is the common expression used to indicate that you are heading somewhere. I'm on the way to work. Technically correct but less common. It implies "on the" refers to a specific or known route, but "my way" is more commonly used. 3) I shared this funeral message in my WhatsApp status. This is correct, but less commonly used. You can use "in" if you think of the status as a feature within the app. 4) I shared this funeral message on my WhatsApp status. This is the more natural and common phrasing. "On" fits because people usually refer to "posting on" platforms or statuses.

He can do the same job as the experienced guy. Is that what you mean?

Uah can I use equal

Thank you so much! 👏🏻😃

Good word. Scary person though! 😌

I'm so happy to read that!

@LanceBaradas Thanks for that. Do you feel that is the policy at all call center businesses?

That’s great to hear! Good luck with your presentation. 👏🏻

Thank you. Was there a mistake with those words? 😊

@@SingleStepEnglish Well, in the past, zoology was pronounced "zoe-ology" and zoologist "zoe-ologist". Because these two words have been mispronounced so much, the wrong pronunciations have become acceptable. As a biology major, this was instilled in me by my zoology and biology professors. They'd be rolling in their graves knowing people are not pronouncing them as they are commonly pronounced today LOL

1)He added me to the football squad. OK 2)I was added to the football squad. Also, fine. 3)The ball hit hard on my thigh when I was about to go for big shots. ..for a big shot. 4)We are making into the finals this time. We are making it to the finals this time. 5)we are into the finals . We are in the finals. 6)After ball hitting harder on my thigh my thigh swelled a lot After the ball hit my thigh hard, my thigh got very swollen.

Thank you so much sir ​@@SingleStepEnglish

1)The Sri Lanka cricket team is selected to the final. was selected to the finals. Finals refers to the series of matches or a single match at the end of a tournament, usually used when referring to a significant, often multi-stage, concluding event (e.g., semi-finals and final). In sports, the word "finals" is commonly used even if it leads to a singular match, like the last match in a knockout competition. Final can refer to a single concluding match (e.g., "They reached the final"), but when discussing the process of being selected or advancing through stages, "finals" is more appropriate because it implies the broader concluding rounds of the competition. 2)The Sri Lanka cricket team is selected for the final. was selected to the finals. 3)The Sri Lankan cricket team got selected to the finals. That is fine. 4)The Sri Lankan cricket team got selected for the final. ...for the finals. 5)She crossed my limits. Is it correct sentence No, but perhaps you mean: "She crossed the line." "She went too far." These phrases are commonly used in English to convey that someone has behaved in a way that is unacceptable or has violated personal boundaries.

​@SingleStepEnglish Thank you so much sir bighelp Bit I have doubt For To because when I checked chatgpt it shows for ? 1)The team was selected for the final . 2)The team got selected for the final .

My sir Could you please tell me For or To preposition is correct? Chatgpt says FOR Not To 1)Our team got selected to the final 2)Our team got selected for the final 3)Our team is selected to the final 4)Out team is selected for the final Chatgpt says like this which is correct Here's a breakdown of the sentences: 1. **"Our team got selected to the final"** - Incorrect. "To" is not typically used with "selected" in this context. 2. **"Our team got selected for the final"** - Correct. "For" is the right preposition here. 3. **"Our team is selected to the final"** - Incorrect. Again, "to" is not appropriate with "selected." 4. **"Our team is selected for the final"** - Correct. This is grammatically correct. In this context, "for" is the correct preposition to use with "selected."

My sir, Could you please tell me is this sentence correct? 1)He crossed the limits . Is it wrong

Thank you for your feedback! ❤️😃👏🏻

I have wondered about that myself. I am afraid it may be less than 20 years. Although I have a feeling that callers will get transferred to an actual human for more difficult problems. At least I hope so!

@@SingleStepEnglish Yes, you are right about less than 20 years for this to happen. A former Google CEO has said the next version of ChatGPT will be the ultimate chat bot/personal assistant. And so the majority of call center agent jobs will be automated I would suspect within five years. And when the holy grail of AI appears, artificial general intelligence, we will supposedly see 80% of all white and blue collar jobs replaced by machines. AGI will supposedly be able to do everything a human brain can do. This could appear within ten to twenty years, or not for another century. But I suspect it is fairly close.

Thank you. I’ll see if I can make that particular video. So, this would be a conversation between the agent and the computer system trainer?

@@SingleStepEnglish no, how to use the computer sistem in the call center.

You are most welcome. I am listening to all of your requests. 👍

@@SingleStepEnglishplease more videos like this but longer thanks in advance ❤

So glad you enjoyed it! 👏🏻😃

I appreciate your feedback! It’s really helpful. 😃👏🏻

Thanks so much! I’ll try to work on the agent’s voices. 😃

If she practiced using my video...then I am sure she got accepted!

So nice of you! 😃

@mohamedmifras8274 Received one of the highest number of hearts from you • 20 hours ago My sir, Could you please tell me are these sentences grammatically correct? 1)I shared my daughter's picture in my Instagram story. Looks fine. 2)I shared my daughter's picture in my WhatsApp story. Also, OK. 3) shared my daughter's picture in my WhatsApp status. Seems fine. 4)I shared my daughter's picture in my Instagram status. Also, looks good.

Thank you so much sir bighelp. I couldn't get your notification nowadays i subscribed to youe channel already ​@SingleStepEnglish

​@@SingleStepEnglishalways

1)I shared this message with him. OK. 2)I shared this message to him. See 1) Can I use TO preposition here ? 3)I shared a story in Instagram status in my... 4)I shared a story in Instagram story. in my... 5)I shared a story on Instagram. OK.

​@@SingleStepEnglish Thank you so much sir

Friends of yours?

That is why I hope these videos can help people from various cultures. Hello to all my viewers in Brazil!

Only 3) is incorrect. When you talk about a specific company, use AT.

@@SingleStepEnglish Thank you so much sir big help It is wrong? If I say I'm looking for job in Emirates.

@@SingleStepEnglish 1)I'm looking for a job in Emirates 2)I'm looking for a job at Emirates.

Sure, that’s a wonderful suggestion! 👍

So nice of you! 👍😃

Yes, you can use ING here. 👍

Thank you so much sir bighelp ​@SingleStepEnglish

You are most welcome and you are certainly correct. Most times, it is a customer error, but agents need to show patience. Let me know what other kind of videos might interest you.

A very nice coincidence! Although I think I prefer pepper more to salt. How about you?

@@SingleStepEnglish black pepper

1)I requested an item from the store This looks fine. 2)I requested an item from the manager. OK. 3) I requested for an item from the store. No need for FOR. I requested an item from the store 4)I requested for an item from the manager Can I add for Are these sentences grammatically correct? I work for store .. as a staff? Again, no need for FOR. I requested an item from the manager.

Thank you so much sir bighelp ​@SingleStepEnglish

Thank you! 😃

The winning hand comes from playing cards. However, it can mean the person who has the best position or appears ready to win at something else. What situation was it used?

@@SingleStepEnglish that's right best position of winning

Try playing the role of the cal center agent. Mimic the agent’s conversation and pronunciation. Try it a few times and you will learn some very useful expressions.

I answered these in the thread above.

Thank you so much! Purple is one of my favorite colors. 😊

You’re welcome. 😃

I appreciate your kind words!

You are most welcome! 😃

Thanks for that excellent comment! 👏🏻😃

Thanks for liking this video. 👍😉