Hello friend,,wow so very beautiful sharing my friend❤❤🎉

Ocupo el número de telefono

Me gusto mucho el hotel 👍

AYYYYY IM AT THE RESORT RIGHT NOW AND ITS SO GOOD!❤❤

crappy app - does not work at all for the resorts in the Mayan Riviera

★camilo★

Jamás recomendaría este hotel. Estuve este agosto .y deja mucho que desear .aparte de qe está en la peor playa de menorca. Es un tres estrellas no un 4. Lleno de moscas.y vasos de plástico que reutilizan en el bar una i otra vez . Aunque los lavan . Huelen. La comida repetitiva. De poca calidad.

Y ni siquiera 3. Ni un zumo de naranja natural. Toda bebida de barri. El agua embotellada te la ponen abierta en las comidas. La comida poca variedad. El parkin de pago. 5 euros al dia. De Barcelo... Lo cohi por el nombre....a mala hora....

Experiencia perfecta pero 3 estrellas. No 4.

Do they supply the yellow paper upon arrival?

Cool🎉🎉🎉

Si Dios quiere boy para San salvador

Saludos me gustaría ir nececito número dé teléfono por favor

My family of 14 people Just stayed at Occidental Cozumel… (PRE-hurricane). it was a disaster. Backed up toilets, non air- conditioned dinner hour… this place is shamefully bad. OH and I was “royal level” which does nothing but give you a number to call where they hang up on you. BARCELONA GROUP HOTELS should be ashamed.

este hotel como se llama porque todos son barcelo maya

Hi! Is that service of refilling the ice cream available in Allegro Playacar Occidental ?

En recursos y résultados sobre la gama y el color sin duda el sistema de relacionar el uso de tu esperiencia como factor motriz : és lo que sin duda se busca un grupo de gama y un acent9 párticular para ese sabor que haces en el color 🥮 o viceversal

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.

This part of Spain is so beautiful, refreshing and peaceful ❤❤❤❤

Pero se vale colocar el nombre de la canción en alguna parte 😡

MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables.

MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables.

MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables.

MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables. Sólo tardé 5 minutos en constatar, llamando yo mismo a la central de Barceló Hotels, en constatar en ese momento, que mi tarjeta tenía 300 euros de saldo, pero el señor que está al mando allí los fines de semana no quiso ni escuchar al operador. Una experiencia lamentable por la que tuve que volverme a mi casa y poner la correspondiente reclamación.

MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables. Sólo tardé 5 minutos en constatar, llamando yo mismo a la central de Barceló Hotels, en constatar en ese momento, que mi tarjeta tenía 300 euros de saldo, pero el señor que está al mando allí los fines de semana no quiso ni escuchar al operador. Una experiencia lamentable por la que tuve que volverme a mi casa y poner la correspondiente reclamación.

Super

Need to clean under the beds and cabinets for dirt and dust build up in the Tropical and Colonial. Not good for people with allergies.

Need to clean under the beds and cabinets for dirt and dust build up in the Tropical and Colonial. Not good for people with allergies.

Need to clean under the beds and cabinets for dirt and dust build up in the Tropical and Colonial. Not good for people with allergies.

Need to clean under the beds and cabinets for dirt and dust build up in the Tropical and Colonial. Not good for people with allergies.

Need to clean under the beds and cabinets for dirty and dust build up in the Tropical and Colonial. Not good for people with allergies.

The worst place, be careful people if you visit the worst place in Ixtapa barcelo. It’s is controlled by a gang of thieves who steal your information to steal your money 🤢🤮

Espero respuesta gracias

Buenas tardes ya tengo mis recervaciones pero deceo agregar un huésped más es un menor de 11 años

First

Todo exelente lastima que no cuentan con equipo o con gente capacitada para atender una emergencia mi hija se fracturó un pie en una banqueta y solo tenían una pomada para aplicarle aparte nadie se preocupo por darle algún seguimiento a nuestro problema ni tampoco se ofrecieron para ver si necesitábamos algún tipo de apoyo Creo que falta una figura que tenga autoridad y apoye en estos casos Porque me hubiera gustado ver si un americano se lastimara creo que la atención seria diferente x Temor a alguna demanda o a una mala imagen con los extranjeros

I have stayed here all week. Nov 5th until the 10th. I have had better food at a roadside Mexican food truck. Got up 1st morning, no hot water, great! Refrigerator in room doesn’t work. Only 1 ice machine works in my wing , on the 5th floor, my room is on the 1st. The DJ they have doesn’t know the crowd. The 90% majority of guest are 40-70 year old range, I’m 70. All we listen to all day is rap, disco and mariachi. Fan in room doesn’t work. It’s 10:00 at night and the “music “ in the outside bar is resonating through the whole complex, and I am almost as far away as possible. Not happy with anything except the friendly hard working staff who are doing their best to make sure that you have everything you need. Stay elsewhere, I wish there was a McDonalds near here.

Hi Please do you have refregatior in the room