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Пікірлер
@sureshenterprises4650 13 сағат бұрын
Such a D grade app and service, I have purchased two user ID , the service team is worst
@shangaviramyakrishanan1732 5 күн бұрын
Can we do inbound and outbound calls on the same bigin?
@biginbyzohocrm 4 күн бұрын
Hey there! Yes, most definitely. You can make and receive calls all within Bigin with our built-in telephony feature. You can read more about it here: www.bigin.com/features/built-in-cloud-telephony.html And if you have more questions for us, we're just an email away! :) 📨 [email protected]
@avinashahuja9084 15 күн бұрын
I am an insurance advisor and I use Bigin to manage my client's data. I receive numerous emails from the insurance company regarding different clients. I can identify which client each email belongs to, and I want the flexibility to manually attach these emails to the correct client contact in Bigin. Currently, the emails from the insurance company seem to automatically attach to the company's contact instead of allowing me to assign them to the appropriate client. I want to manage this process manually so that I can correctly attach each email to the respective client's contact record. Is there a way to customize this in Bigin? Please advise on how I can manually manage and attach emails to different client contacts. Thank you!
@biginbyzohocrm 8 күн бұрын
Hey there! Thanks for reaching out to us. Unfortunately, associating your mail with contact isn't doable within Bigin. You'll be able to view contact mails from IMAP in contact Email RL. Also, do confirm if you're referring to linking and unlinking of mail feature, because this is available only in the Pipeline module. We'd love to get a clearer understanding on your query to help you. Kindly write to us at [email protected] and our team will assist you with a solution or workaround!
@sureshenterprises4650 15 күн бұрын
India telephone confit.
@biginbyzohocrm 8 күн бұрын
Hey there! Thanks for reaching out to us. We'd love to get a deeper understanding of your query. Kindly reach out to us at [email protected] and our team will assist you.
@rightpricerealestategroup2227 18 күн бұрын
Can both Bigin and Zoho CRM integrate with Projects (and other Zoho apps so that if I am working in office I can use Zoho CRM but when I am on the go use Bigin? Will they automatically reflect work done in one app (CRM or Begin) and update the other app and will they update Projects or another integrated app and have the work reflected in CRM and Bigin?
@biginbyzohocrm 8 күн бұрын
Hey there! Thanks for reaching out to us. Hope you find the below solution helpful! Bigin's integration with Zoho CRM involves syncing the following modules: 1. Contacts 2. Companies 3. Pipeline Records 4. Products 5. Activities (Tasks, Events, Calls) 6. Notes Any changes made to records in these modules, if configured, will be synced across both services based on the field mapping configuration. On the other hand, Projects integration allows for the creation and association of projects with Bigin modules like Pipeline Records, Contacts, and Accounts. Any changes made to a project from Bigin such as project details and its tasks, phases & issue will be reflected in ZohoCRM, even if Bigin and ZohoCRM are not integrated. For other Zoho integrations, it varies depending on the specific integration. However, please note that the Bigin Mobile App currently does not support Projects (Creation/Updation/Association through Projects Integration). For the rest of the modules included in the Bigin and ZohoCRM integration, any changes made through the mobile app will still be reflected in the other service as well.
@sureshenterprises4650 20 күн бұрын
Such a waste of money for this service
@biginbyzohocrm 17 күн бұрын
Hey there! We’re really sorry for the inconvenience caused. Our team will be in touch today, just as we discussed. Rest assured, we're here to straighten out things for you!
@MUNER2S 22 күн бұрын
How can to integrate leads from zoho crm to bigin
@biginbyzohocrm 17 күн бұрын
Hey there! You can easily transfer all your data from Zoho CRM to Bigin in just a few simple steps-the migration process is smooth and straightforward. For a detailed step-by-step guide on how to do it, check out our help document here: help.zoho.com/portal/en/kb/bigin/data-administration/articles/migrate-from-zoho-crm If you have questions for us along the way-we're here to help! Drop us a mail at [email protected]
@MUNER2S 17 күн бұрын
@biginbyzohocrm Hey, I'm asking for the leads
@MUNER2S 14 күн бұрын
@@biginbyzohocrm no response yet
@MUNER2S 12 күн бұрын
I'm waiting for the answer ??
@t_nandhalala 23 күн бұрын
Nice editing
@raulcasabianca758 Ай бұрын
Whats the diference between this and the normal Zoho CRM free?
@biginbyzohocrm Ай бұрын
Hey there! Thanks for reaching out to us. You can check this link to learn how we compare with Zoho CRM's free version - www.bigin.com/compare-zohocrm-editions.html If you have more questions for us, we're just an email away! 📧 [email protected]
@EFBusiness Ай бұрын
If I do this whatsapp integration, will I still be able to use Whatsapp Business on my phone at the same time?
@biginbyzohocrm Ай бұрын
Hey there! Thanks for reaching out to us. Yes, you'll still be able to use WhatsApp Business on your phone as well. You can learn more about our integration over here: help.zoho.com/portal/en/community/topic/integrating-whatsapp-with-bigin
@selvavinothraj Ай бұрын
Is this available in Express version?
@biginbyzohocrm Ай бұрын
Hey there! Thanks for reaching out to us. Yes, you can integrate WhatsApp in Bigin's Express plan. 🙌
@mehulprajapati564 Ай бұрын
We are using Bigin whatsapp extensively but needs whatsapp flow and chatbot support in it we are waiting for it and if WhatsApp enable in Bigin workflow and automation than it will so helpful for us.
@biginbyzohocrm Ай бұрын
Hey there! Thanks for reaching out to us. We’re excited to share that workflow automation for WhatsApp is currently in the works and should be available soon. 😄 And thanks for your suggestion about WhatsApp flow and chatbot, we've taken it into consideration. :)
@sureshenterprises4650 Ай бұрын
Filter out all service providers who ask money in US $ payment like Twilio .. hope Zoho is an Indian Company, Not East Indian Company
@sureshenterprises4650 Ай бұрын
Please start separate division and pipeline modules for india .. also that irritated foreign accent English spoken support team😊
@biginbyzohocrm Ай бұрын
Thank you for the feedback! Your suggestions truly matter to us and and we are eager to enhance your experience moving forward.
@virtualraja Ай бұрын
don't integrate so many features are missing like group creation, stared messages
@biginbyzohocrm Ай бұрын
Hey there! Thanks for reaching out. We'd love to understand your query in detail. Please drop us an email and our team will love to help you out! ✉️ [email protected]
@OlivierMichèle Ай бұрын
There are some fields that do not work, because of different modules? A simple operation for example, to calculate the commission on a sale. The fields of the associated product (product/price/quantity/discount/total) cannot be selected, so what should I do? If I want to do {price}*{quantity}/{commission rate}, how do I do it?
@biginbyzohocrm Ай бұрын
Hey there! Thanks for sharing your feedback. Currently, cross-module fields cannot be used in a formula. But our team will look into it on how best we can incorporate it within Bigin! If you have more questions, we're just an email away. 📧 [email protected]
@sureshenterprises4650 Ай бұрын
I don’t recommend Bigin, service very bad
@biginbyzohocrm Ай бұрын
Hey there! We're really sorry to hear about your experience and appreciate you bringing this to our attention. We'd really like to straighten this out for you. Please drop us an email with more details, and we’ll make sure to address this right away. We're here to help! 📧 [email protected]
@sureshenterprises4650 Ай бұрын
Bigin team troubling me for telephone integration, they don’t have solution to integrate Airtel telephone
@biginbyzohocrm Ай бұрын
Hey there! We apologize for the inconvenience you're facing with the telephony integration. While Airtel integration isn't supported just yet, we're always working on expanding our options for our customers. In the meantime, we’d love to find you an alternative solution that works for you. Please drop us an email, and we'll make sure to help you out! 📧 [email protected]
@mycontents459 Ай бұрын
Hi team In this way, Can I put that particular owner leads into others on a round Robbin basis ?
@biginbyzohocrm Ай бұрын
Hey there! Thanks for reaching out. We've love to understand your query in detail. Please drop us an email and our team will love to help you out! ✉️ [email protected]
@rowerblazeja709 2 ай бұрын
Keep it up. Love your videos :**
@biginbyzohocrm Ай бұрын
Glad you like them! :)
@mikegeberth 2 ай бұрын
how do i use functions to calculate the amount of time since last communication (phone, text, email) info is in the timeline but i cant do math on it
@biginbyzohocrm 2 ай бұрын
Hey there, Mike! You can use DateBetween function to find the number of days between two dates. The syntax is DateBetween(datetime,datetime,string), where two dates are given separated by comma and the string value can be years, months, weeks, days, hours, or minutes. The formula for your query is as follows: DateBetween(${Last Communication},Now(),'days') You can read more about the syntax here: help.zoho.com/portal/en/kb/bigin/customization/articles/formula-field-20-6-2024#DateTime_Functions If you have more questions for us, write to us and we'll be happy to help! 📧 [email protected]
@Pr1ya-Night 2 ай бұрын
They seem like they're celebrating "making it" to use a common phrase
@unnikc5950 2 ай бұрын
is it possible for one user handle more than one email account of the same domain? thank ou
@biginbyzohocrm 2 ай бұрын
Hey there! Bigin allows users to connect and manage multiple email accounts, streamlining communication and ensuring that all relevant emails are accessible from one place. If you need more details on setting this up, write to us at [email protected] and our team will be happy to help! :)
@unnikc5950 2 ай бұрын
Excellent presentation :)
@biginbyzohocrm 2 ай бұрын
Thank you! 😁🙌
@nivaskumar2433 2 ай бұрын
Great
@rishuraj8380 3 ай бұрын
Hey, I need a solution to manage repetetive costumers, the task is to track the sales process with the costumer(which I am sure is something bigin can help me with) and once his order is fullfilled, the costumer gets saved to potential customers and after a certain period of time (which I can determine) be put into the pipeline from the first step automatically. Let's take grocery stores as an example.
@biginbyzohocrm 2 ай бұрын
Hey there! Yes, Bigin can help you manage you entire sales process. And not just that, you can bring all your team processes into your CRM. We'd love to understand more about your requirements. Please write to us at [email protected] and we'll be happy to help you out!
@sikenal5647 3 ай бұрын
I know for a fact you guys based this song off of another one, which one was it??? I've been searching nonstop but I can't find it..
@learnore 4 ай бұрын
Do we need to import lead as contact separately and then in pipeline separately.
@biginbyzohocrm 3 ай бұрын
Hey there! You should import the modules in the following order- companies, contacts, products, pipelines, notes and tasks. Purely because a pipeline record is always created in association with a company or contact module. So before you import pipeline records into your Bigin account, you must associate them with their parent module (contacts or companies). Hope this cleared your query. You have more questions? We're just an email away. 📧 [email protected] You can also check out our latest video on data importing: kzbin.info/www/bejne/sHKVimmdaK-eZtk
@bbnchomebuyers1186 4 ай бұрын
can't hear anything
@biginbyzohocrm 4 ай бұрын
Hey there! Apologies for this and thank you for your feedback. We'll ensure to adjust the volume in our upcoming videos. If you'd like to learn more about formula fields, check out our help doc: help.zoho.com/portal/en/kb/bigin/customization/articles/formula-field-20-6-2024
@shashankbhavsar9928 4 ай бұрын
Very low voice
@biginbyzohocrm 4 ай бұрын
Hey there! We're sorry about this and thank you for your feedback. We'll ensure to adjust the volume in our upcoming videos. If you'd like to learn more about formula fields, check out our help doc: help.zoho.com/portal/en/kb/bigin/customization/articles/formula-field-20-6-2024
@Bxrbxrxxf 4 ай бұрын
Hi! The profile picture displayed is from the user (account) that answered the message? can be modified ? Thx!
@biginbyzohocrm 4 ай бұрын
Hey there! Thanks for reaching out to us. Could you please explain your query in detail? It'll help us assist you better! :)
@khangkhangtuonggia2487 4 ай бұрын
Does it have auto follow up ?
@biginbyzohocrm 4 ай бұрын
Hey there! You can always set up automatic follow up emails with our workflow automations features. Read more about it here: www.bigin.com/features/workflows.html Write to us at [email protected] if you have questions for us!
@himanisingh623 4 ай бұрын
I tried to book appointment through cystercare website which was for consultation only worth rs 599/- it directed me to do payment first and money got deducted still i didnt get any call from them for appointment. Even i tried to reach on their number through google they didnt answer
@shivamkhandelwalmarketing 5 ай бұрын
Does it also have recordings?
@biginbyzohocrm 4 ай бұрын
Hey there! Yes, Bigin's built-in telephony lets you record all incoming and outgoing calls. 😁 Read more about it here: help.zoho.com/portal/en/kb/bigin/channels/phone/articles/call-recording
@TiaGLDN 5 ай бұрын
Hello! I have a very basic but possibly complicated question. I have a client that brought ZOHO to me as I’ve worked with other CRM systems in the past and this is their preferred system they want to now move forward with. However, I’m not sure how the ownership or admin works if I set it up with my own email then transfer ownership like I have with other systems. Or, should I walk them through the setup process so that they’ll have to initially start with their own email address. My only worry is that they’ll have access to the system before everything is setup, I’m sure they’ll get email alerts about everything I trigger and test, etc. Any advice is much appreciated!
@biginbyzohocrm 4 ай бұрын
Hey there! Thanks for reaching out to us. There are two options you can resort to: 1. Set up the Bigin account using your email, customize everything for your customer, and then add them as a super admin. They can remove you from the account afterward. 2. Have the customer sign up directly on Bigin and then add you as a user with permission to customize. Hoping this helps you out. 😁 🙌 If you have more questions for us, drop us an email and we'll help you out. 📨 [email protected]
@TiaGLDN 4 ай бұрын
@@biginbyzohocrm HUGE help! Thank you!
@eva_p 5 ай бұрын
Hi, if Bigin handles my company domain emails, how does Bigin deal with emails that are not related to clients for example I have an admin@ email account for other things that are not related to any pipeline, they are usually of general business admin nature. Do you still access emails via gmail too? to see the inbox? or only get all emails from the Bigin interface? Thank you.
@biginbyzohocrm 5 ай бұрын
Hey there! You can view all emails linked to a contact in Bigin, but those that aren’t won’t be visible. But we'd love to understand your requirement in detail. Do drop us an email and our team will connect with you. 📧 [email protected]
@akinwumisamuel2161 5 ай бұрын
Good job, pls which software or platform did you use to edit this video. Thanks in advanced
@KathyLongSEO 5 ай бұрын
Glad I found this. The Bigin help docs tell you how to do it, but they don't actually tell you how to access it. I couldn't find it anywhere. Now I know to go to settings.
@biginbyzohocrm 5 ай бұрын
Hey there! Thanks for your feedback. We're glad you found what you needed and we'll ensure the help docs are easier to access! You can always access them via our home page as well: help.zoho.com/portal/kb/bigin Need a hand with anything else? We're just an email away. 📧 [email protected]
@scientificapproach6578 5 ай бұрын
I can't see my Google calendar events in Bigin, is this possible? I linked Bigin with my Gmail but still the calendar events in Google are not viewable in Bigin.
@biginbyzohocrm 5 ай бұрын
Hey there! Thanks for reaching out. It sounds like there might be a syncing issue with your Google Calendar. But no worries, we'll get this fixed. Please write to us at [email protected] and our team will straighten this out for you.
@GauravShrimali-f9g 5 ай бұрын
Thanks
@rasyidanks9 6 ай бұрын
how do i use your api
@biginbyzohocrm 5 ай бұрын
Hey there! Our developer doc should help you dive deep into Bigin's APIs. 👇www.bigin.com/developer/docs/apis/v2/ Got more questions for us? We're just an email away! 📧 [email protected]
@royalartwork5775 6 ай бұрын
I'm a Marketer and advertiser myself. But i never searched for any ads to view, But this one!, guys you literally made a masterpiece love this creativitym best regards
@biginbyzohocrm 6 ай бұрын
Yay, we're glad you love it! ☺️🙌
@anderslarsen8546 6 ай бұрын
Why does the email template builder show up in Bigin ?
@biginbyzohocrm 6 ай бұрын
Hey there, Anders! These handy help docs will show you how to create and build email templates in Bigin. help.zoho.com/portal/en/kb/bigin/faqs/emails/articles/how-to-create-an-email-template-in-bigin help.zoho.com/portal/en/kb/bigin/channels/email/articles/create-email-templates If you still have questions for us, drop us an email. Our team is here to help! 📧 [email protected]
@monica4158 6 ай бұрын
I would %1,000 agree BIGIN is amazing! I've used them for over a year now and I LOVE and love how simple and easy it is to use.
@biginbyzohocrm 6 ай бұрын
It's comments like this that make our day. Thanks a ton for the glowing feedback. ☺️✨ We're eager to hear more about your experience with Bigin and we'd love to collaborate on a case study to showcase your success story. 🙌 And plus, we've got a bunch of rewards waiting for you in return! Drop your interest here: forms.zohopublic.com/zohocorporation/form/Submityourinterestform/formperma/WxY3aCEA_lSGpLpKS91MrKK3HuIDpzC61_wneRCiR9c
@varamanlabels2076 6 ай бұрын
Please consider the price for small business people in Chennai,
@biginbyzohocrm 6 ай бұрын
Absolutely! Our CRM solution is priced with small businesses like yours in mind, starting at only Rs.400/month. We also have a free plan for single users. 🙌 Learn more about it here: www.bigin.com/pricing.html
@SOT-we7ey 7 ай бұрын
Question: Why is it not possible to have more than one Stage Automation per stage with different criteria? My goal: based on a field of the ticket I want to send an email in language english or in an other language.
@biginbyzohocrm 7 ай бұрын
Hey, @SOT-we7ey , Stage Automation was introduced to create workflows in Kanban view in Team Pipeline. However, creating duplicate rules in Stage Automation is restricted for now. A workaround to help you out - you can create another workflow based on the criteria or requirement. Let us know if we've clarified your query. We're just an email away for more help. 📧 [email protected]
@prabu2778 7 ай бұрын
Searched for this AD