MSC outsourced their loyalty program and i never got the correct points. My last cruise i was on Yacht Club Experience for 7 days cruise which is 1500, i got 600 points. I spent over $1000 for prepaid for shore excursions, dining package and Photo package and onboard expenses and got no points for it. I have emailed them several times with receipts, and they said i got the appropriate points but on their website its 1500 for Yacht Club Experience and 100 for every $150 prepaid or onboard expenses. Been on 7 cruises and never got appropriate points. Its pretty but very disloyal to their loyal customers
@stephm.k.7491Ай бұрын
You can consume your EASY PLUS in speciality restaurants. Just NOT EASY.
@virginiadavis34863 ай бұрын
brilliant
@emznliam14 ай бұрын
Just book Grandiosa Jan!! .. I can’t wait x
@bexinthebox6 ай бұрын
Thanks, really helpful video of what there is to do and see in Katakolon other than Olympia. Love that you sail MSC as we’re huge MSC fans. You’ve earned a subscriber out of me 😊 looking forward to checking out your other videos.
@kjbarr333 Жыл бұрын
How about employees who are prescribed controlled medication? I was told I was disqualified from working with them because of a medication I am taking. I did some research on maritime laws are the laws are very grey/unclear. I've been told by an attorney that my case is not without merit. I am also protected by US governemnt under ADA. Do you have any information on individuals who are going through a similar problem that I am? I went through the whole 6 month grueling application process and in the end I was denied employment because of the medication I take - even though I passed medical! Please help me out
@Pure_Football_Fan Жыл бұрын
MSC!!!!!!
@asimig Жыл бұрын
❤❤
@rosemarybetso8710 Жыл бұрын
I was curios about gratuities for my upcoming cruise and found nothing on the MSC sight. So I appreciate this video, we always tipped over and above the standard gratuities so our budget just been adjusted.
@luxuryvacations6662 Жыл бұрын
I loved the interruption, and your reaction to the phone ringing 😅. Very insightful. I’ve only cruised with Celebrity, their Edge series, which is amazing. Im going on a short cruise with MSC Virtuoso, so I can see the difference before booking a longer cruise. Thanks for the info
@PaulKalak4 ай бұрын
Did you enjoy your MSC cruise, if I may ask? We're planning to try them October this year, but still a bit hesitant 😊
@luxuryvacations66624 ай бұрын
@@PaulKalak we went on a short trip on Virtuoso. The ship was really nice but extremely busy. Given it was a short trip, most of the guests were on a booze cruise, so that wasn’t great. We decided to sail in the Med on MSC later that year on Seashore, and again that was a lovely ship. We cruised in the Yacht club, which is far better value than the Retreat on Celebrity, and it was amazing. Mind you, I won’t travel in a standard room on MSC as the queues at bars by the pool etc is horrendous. I hope this helps
@smb2a587 Жыл бұрын
I heard that there was a sewage smell on MSC ships!? That would be a deal breaker for me!
@robbinra8842 Жыл бұрын
Now they make sugar free packets of Margaritas and Pina Colada flavors you can just mix in your water and poor into your spirits over the rocks. At least here only $1 a box.
@TSiedelberg2 жыл бұрын
Here's the problem that I don't get. So all the points for onboard purchases go to the main card, which is my card. So as of now I'm at the upper end of gold status and my wife is still classic. So how am I supposed to use stuff like my one hour thermal spa session if my wife doesn't also get it.
@msistah2472 жыл бұрын
Awesome. I'll be sailing MSC Divina in September. Thanks!
@Saysomething1642 жыл бұрын
Thank you so much for this information. I was trying to find an answer whether I could take my prescription medicine with me and I really could not get a straight answer. I really appreciate your video.
@ohwanbuenaventura8652 жыл бұрын
Thank u Madam for the tips and sharing ur experience on MSC.
@JacobCenteno2 жыл бұрын
Thanks for the stories and insight!! Appreciate your extensive experience and perspective!
@jenniferpratt4402 жыл бұрын
What do i get at silver
@timdalewag2 жыл бұрын
Having done many cruises on Carnival, NCL, and MSC, I have to agree. MSC is amazing and I would honestly feel guilty going on another line now. I'm in the US so we're limited in the ships available here but I've done Armonia, Divina (twice), and Meraviglia and have Magnifica, Seashore, and Seascape planned!
@edroyster7972 жыл бұрын
Have you ever used MSC to arrange flights. We are in USA and want to try Lirica. we like smaller ships for mobility
@natyvlogs76002 жыл бұрын
Thank you for your video:) I decided to take finally easy package for my 5 day trip. I'm big drinker on holiday and It would cost me fortune without that maybe:D
@PudPop19802 жыл бұрын
Thank you for the great video. I'm a first time cruiser (age 42) and my dad (age 75) and I are trying to choose between Royal Caribbean (Allure/Harmony/Oasis/Symphony) and Celebrity (Edge/Apex)on a 7 night cruise going out of Florida to celebrate his retirement. Any input which might be better would be GREATLY appreciated because I am going crazy trying to choose!
@incognito97182 жыл бұрын
Thank you very much! Very helpful.
@incognito97182 жыл бұрын
Thank you! I was looking for a help.
@timdalewag2 жыл бұрын
I agree 100%. I've been on several MSC ships and always found their food to be great. I will never, ever understand the food criticism. Here in the US, I believe a lot of folks think "Olive Garden" (a US Italian chain restaurant) when they think Italian food and that is not what "real" Italian/Mediterranean food is like.
@chapman15692 жыл бұрын
The video could have been augmented with pictures of you wearing outfits on the cruises, and some of your fancy and fun shoes.
@אריהטל-ת2ז3 жыл бұрын
Hello to the queen :) can you please say a few words about the food in MSC? I'm cruising with MSC in November and I am a bit concerned after I read some bad reviews of the food
@JeanPierrePetitnicolas3 жыл бұрын
NULLE !
@reggieandherman42513 жыл бұрын
Cant wait to see your feedback when I'm free to watch. Have missed you. glad you are doing well.
@markwright3493 жыл бұрын
Really informative video! Thanks cruise Queen!
@seemoreseascruises37913 жыл бұрын
Just got off MSC and it was the worst food from my 20+ cruises. Cold food on the buffet with the same simple choices EVERY DAY for lunch and dinner. Went to the MDR like you enjoy after two days of horrible food and the service was so slow and the food was cold without flavor. Dinner was also very slow, NOT an "experience" more of a nightmare. Send it back? That would take another 45 minutes - are you kidding me? The servers could not care less about you and the worst MDR experience I have ever had. We changed to the for fee specialty dining and two of three were up to par with other cruise lines but we spent over $200 to get decent food. Will NEVER do MSC again.
@jt82803 жыл бұрын
MSC cuts their cost by not adding basic salt and pepper and not turning on the broilers.
@lollipopknox3 жыл бұрын
Who's Antonio?
@missson673 жыл бұрын
Just discovered your channel and binge watched your Virtuosa vlogs. Absolutely loved them. I am due to sail on her in a few weeks in Yacht Club but as I’ve only sailed Cunard, I was feeling slightly apprehensive trying something new. However your vlogs have calmed any nerves. Thank you for such an extensive review you have been so helpful.
@CruiseQueen3 жыл бұрын
Thank you. Enjoy every moment. We’re back on her again in September 😂
@jameshchetwyndjr97393 жыл бұрын
Sailed on both. Both fairy good. Celebrity has more service but air to NJ pricy. I did train. Their air not available lots Royal was out of local port 1 hr drive.
@edroyster7973 жыл бұрын
We are going on Seashore in December and have the drinks package. I will let you know what we thank
@afoodlover3 жыл бұрын
Nice video
@אריהטל-ת2ז3 жыл бұрын
Thank you cruise Queen, your information was very helpful
@denisechapman7323 жыл бұрын
Can you give me any tips on eating Keto onboard? Do they mind in the MDR if you ask for ....... without potatoes etc?
@BrianPhillipsSKS3 жыл бұрын
Great video
@BrianPhillipsSKS3 жыл бұрын
I'm loving your videos, I hope you make more
@TheOlivermasterson3 жыл бұрын
We are going in two weeks definitly not geting off the ship we are paying the money for the ship we are going to explore and enjoy it all!
@TheOlivermasterson3 жыл бұрын
5,500 for the the grand suite is actually quite cheap!
@TheOlivermasterson3 жыл бұрын
very small world do you mean burton waters lincoln ?? I have a boat there !!! haha
@Andytizer3 жыл бұрын
What are these walking points you speak of? 😄
@ritagaynor92723 жыл бұрын
Hi jan. Thanks for your report. I do the same at breakfast, I take a boiled egg for my salad at lunchtime. I don’t understand why they don’t have hard boiled egg at the salad bar.
@localwebdirect78853 жыл бұрын
Hi I love your videos, I am thinking of doing one for special needs as I have a daughter with special needs. I wanted to let Antonio know about what I am going to do. What is the best way to get hold of him? Email, twitter, facebook? Any advice you can give would be much appreciated thanks :)
@JOWwithJan3 жыл бұрын
Facebook is how I connect with him
@RichardTW73 жыл бұрын
USB plugs under the bedside light! No need for extension leads
@JOWwithJan3 жыл бұрын
Not enough for all my stuff though 😂
@manfriendlychurch3 жыл бұрын
Royal Caribbean are the same. They give kettle when cruising out of UK, but not anywhere else. We sailed Independence of the Seas from Southampton to USA with a kettle, but same boat 5 months later out of Miami and no kettle. When asked they said they could not supply it.