RestaurantOwner

5:50

Best Management Practices in the Kitchen

3 ай бұрын

4:20

Food Runner Best Practices: 5 Ways to Raise the Bar on Service & Hospitality

4 ай бұрын

4:56

The Last Impression: Leaving a Memorable Mark

6 ай бұрын

3:33

Forgetting a Table: Tools to Avoid This Embarrassing Mistake

7 ай бұрын

4:00

The Common Sense Trap: Common Sense is Not Always Common Practice

8 ай бұрын

5:04

Break Down Basics: Chicken

10 ай бұрын

5:32

Emotional Guests Part 2: When They Want to Get Upset

11 ай бұрын

5:14

Emotional Guests Part 1: When They Arrive in a Bad Mood

Жыл бұрын

2:16

Understanding Hospitality Has Different Flavors

Жыл бұрын

7:21

Seating Tips Every Greeter Should Know!

Жыл бұрын

6:16

Security Best Practices: How Does Your Restaurant Stack Up?

Жыл бұрын

3:52

Overcoming Resting…“Bothered” Face

Жыл бұрын

3:18

Want More Loyalty? Be a More Trustworthy Boss - Here’s How

Жыл бұрын

6:58

Phone Order Best Practices for ANY Restaurant

Жыл бұрын

4:16

Upselling Can Backfire! (do this instead)

Жыл бұрын

2:56

Esfuércese Por La Excelencia En La Cocina En Todo Lo Que Hace En Su Restaurante

2 жыл бұрын

2:41

Strive for Kitchen Excellence in Everything You Do in Your Restaurant

2 жыл бұрын

2:48

The Power of Your Smile

2 жыл бұрын

3:21

A Tale of Two Restaurants

2 жыл бұрын

2:50

Take Five: How to Promote Genuine Teamwork in your Restaurant's Kitchen

2 жыл бұрын

3:38

The Pivot Point System: So You Know Who Get’s What In Your Restaurant

2 жыл бұрын

2:27

Restaurant Managers: Talk Like a Coach, Not a Cheerleader

2 жыл бұрын

2:13

This Can Save Your Restaurant $1,000's -- REALLY!!!

2 жыл бұрын

4:21

How to Accurately Calculate Your Restaurant’s Food Cost

2 жыл бұрын

3:04

How To Be Friendly, Not Flirty

2 жыл бұрын

3:07

Receiving Best Practices: Prevent Big Losses at Your Back Door

2 жыл бұрын

4:35

Attention Managers: Do Not Undermine Hospitality

3 жыл бұрын

4:09

The to Key Attracting & Hiring the Very Best Candidates in Your Area Through a Referral Program 01

3 жыл бұрын

3:59

Four Ways to Deliver Greater Hospitality Starting TODAY!

3 жыл бұрын

Пікірлер

@elduro-kq1ht 23 сағат бұрын

Thank you, From Miami, an employee at Catch in Miami Beach. Come join us for great food. Thank you for sharing these great Tips!!

@SolarStormer-x3i 20 күн бұрын

AWESOME

@doanacookieCT Ай бұрын

oh thank god, it was what "not to do".. should mention that in the begining

@itz_saggiboo Ай бұрын

Thx to you and father god because ive being pray for knowledge and understanding for my new job im about to do

@Sexymomma2020 2 ай бұрын

How answering greeting phone at wing stop what do say

@Beast9894 2 ай бұрын

Haha someone said "just one?" to me the other day and I almost left. it did not sound nice

@carlbliss2398 2 ай бұрын

WOW! This is so rich with gems. Thanks so much for sharing.

@WaiterOnePOS 2 ай бұрын

Thank you for sharing your insights

@alembebipellegrini5770 2 ай бұрын

EXCELLENT TIPS, THANK YOU!

@professorgreen1215 2 ай бұрын

The problem with going out and asking what people want is that others already in the buisines could still your unique idea before you have the time to open your restaurant

@tallyp.7643 3 ай бұрын

Just starting a new job as a host (& eventually other stuff, hopefully bartender) & I gotta admit, the thing I worry about the most is a manager that won't back employees and will cave to rude guests who are doing all they can just to get a free meal. Those kinds of customers infuriate me, even from a customer standpoint. Making someone's day harder just because you think you can is a crap move. I'd be a customer at any establishment where the employers just tell troublemakers to get out when their employees are being unfairly treated. I'm definitely gonna work on my meditation and remember to deeply breathe to combat stress, before and after it may start. Gotta find that zen place and stay there (hee hee).

@tallyp.7643 3 ай бұрын

That one tip about not throwing co-workers under the bus is a big one I adhere to. I am just starting a hostess position today, but worked fast food. If something went wrong or took too long, I might blame the printer eating the ticket (which has happened), a grill needing service, or a bunch of online orders at the same time (practically every day). Mechanical issues when possible, NOT my co-workers, even if a cook lost the ticket or bumped the screen too early and missed a burger in the order. Crap happens. I've been on the receiving end of being thrown under the bus and it feels absolutely horrible (and it was right in front of the customer, too). Made the co-worker feel pretty good to commiserate with the customer, but boy, I lost all trust in her after that. And half the restaurant heard it. I'm the type of person who already feels bad when I've made a mistake and inconvenienced someone, but sheesh, you don't have to stick the knife in. I'm already bleeding.

@FranciscoHernandez-mr3gl 3 ай бұрын

I wish you were my manager and teach me everything you know 😅 the manager I work with is just a good guy lol

@Andrew-it7fb 3 ай бұрын

I'm not a guest. I'm a customer. I go into an establishment and pay money in exchange for food and service. That's a customer.

@G_l_i_z_a_r_d 3 ай бұрын

Visiting a restaurant makes you a guest. You are dining and experiencing what they are like. Why are you getting ur panties in a twist? You'd be the first to complain if you were not given such treatment.

@Andrew-it7fb 3 ай бұрын

@G_l_i_z_a_r_d It doesn't. When I invite guests over to my house, I don't charge them. Eating at a restaurant is transactional which makes me a customer. I simply don't like dishonest language. That doesn't mean my panties are in a twist. I never said anything about treatment. Don't strawman me. I simply posted an opinion. Why are your panties in a twist about it?

@Beast9894 2 ай бұрын

its like calling a patient a client

@adnanvrazalica53 3 ай бұрын

Does some one know name(s) of app to take phone orders in restaurant which print kitchen work slip.

@shanellebiddle4767 4 ай бұрын

I hate hosting

@ru-bw7kv 2 ай бұрын

is it difficult? i have an interview tomorrow and would love some insight

@buildEverythingEquipment 4 ай бұрын

Hi my name is Yasin I am a youtube seo expert. I researched your channel videos and found your content is very nice and video quality is very good but the video is not getting views and subscribers there are some reasons your title is not seo optimized and your tag It is very important to research this tag and put it in the video which we do and we do not send messages to everyone whose video quality and content are correct. Stay 100% organic day by day your business will grow before you get the service read and pay if you have any questions thank you.

@msihabn 4 ай бұрын

Terimakasih❤

@ATNOHS 4 ай бұрын

Thank you I needed this as I start my new Host job on the 1st 🤗🤗🤗🤗

@sarahk6996 5 ай бұрын

How about guests who are not interested in having conversation with the greeter?….could you please talk about that? 🙏🏻

@palermopuertoricankitchen 5 ай бұрын

100% TRUE THANKS FOR SHARING

@ShiaShnaky 5 ай бұрын

Thank you for making this video maybe i can convince my bf to stop leaving food in the sink

@FranciscoHernandez-mr3gl 5 ай бұрын

Super useful information 👌

@ghantraum3797 6 ай бұрын

😂😂😂😂😂😂😂

@FranciscoHernandez-mr3gl 6 ай бұрын

I really like the way you explain everything on every single of your videos!!

@aal3xz 6 ай бұрын

thank youuu

@milxasap7412 6 ай бұрын

So if I like to cook fish and they eat meat I should cook meat. I prefer to cook fish where people eat fish instead tyvm.

@glenda73 6 ай бұрын

Hi I'm new.Subscriber

@FranciscoHernandez-mr3gl 6 ай бұрын

I wish everyone watch this video so they respect restaurant workers and appreciate what they do!!

@FranciscoHernandez-mr3gl 6 ай бұрын

Great advice!! Thank you!

@FranciscoHernandez-mr3gl 7 ай бұрын

Everyone should be polite not just at restaurants but in every aspect of life, the world needs kindness!!

@0_wba 7 ай бұрын

I thought I was tripping in the beginning. Literally opposite of what I was told. But I get it now😂

@shanti3778 Ай бұрын

She had me in the 1st half dude, I watched a few videos before this one, and the beginning had me rethinking everything I watched before this video😂😂😂😂 like I was rolling with the elderly tip😂

@PrincePloppy 7 ай бұрын

Not just in restaurants. Well said.

@nazmanowab 8 ай бұрын

Extremely helpful.

@bearlh40 8 ай бұрын

As a frequent solo diner, I've been 'teaching' hosts for years about saying, "Just one?" when i respond to the question, "How many?" It's just rude. I've often asked, "How many do i need to be for you not to disrespect me as soon as i walk in the door?" Or, "I'm not 'just' anything." Why is this so hard for hosts to get?

@seaturttllesss6893 7 ай бұрын

When they ask that question it’s because they’re doing their job and need to know where to seat you. Not because they’re disrespecting you. Sounds to me like you’re the one who’s rude. As a 16 year old hostess, someone like you can ruin an entire shift.

@bearlh40 7 ай бұрын

@@seaturttllesss6893 I'm a host/Maitre d' myself. I'm paid to make guests feel welcome as they walk in the door to tender their custom. There's no excuse to address a guest as 'just' anything. 'One?' will do just fine. I don't think you get the point I'm making, which makes me wonder how you've been doing as a host all these years.

@seaturttllesss6893 7 ай бұрын

@@bearlh40 I haven’t. Like I said I’m 16, and as a new hostess who is still learning, someone treating me like that would ruin my shift.

@bearlh40 7 ай бұрын

@@seaturttllesss6893Sorry, misunderstood. I wish you luck, and hopefully you've learned a good lesson today the easy way.

@seaturttllesss6893 7 ай бұрын

@@bearlh40 thanks. I guess I’ll try to be more insightful?

@smartypants-xj2xr 9 ай бұрын

When I walk the guest to their table I look over either out the window or to the center of the restaurant so I can see them in my peripheral without making it look obvious I’m looking at them