🎯 Key points for quick navigation: 00:28 *🤔 When faced with conflict in a team, start by understanding the root cause before reacting.* 00:55 *🔄 Practice empathy by seeking to understand the other person's perspective to facilitate better communication and resolution.* 01:23 *🎯 Focus on finding a solution that aligns with team objectives rather than dwelling on the conflict itself.* 01:37 *🚀 Conflict can sometimes lead to innovative solutions and improved ideas, as long as it's managed constructively.* Made with HARPA AI

This helped clarify many of my questions!

Absolutely! Who doesn’t love being treated well as a customer? Great service really can make all the difference and create a lasting impression. It’s amazing to see that consumers now prioritize customer service above all else when choosing where to shop or do business. It just goes to show that a positive experience can turn a one-time customer into a loyal advocate.

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What did he say?

Please use your popcorn slip...

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Goodwill is using your video on there training website

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A set of skills to help you manipulate others to get your own way, would be more honest.

Aggressive works best!

I hate your publicity i hate your products they are very bad

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00:37 Listening is a powerful tool in the workplace 01:14 Effective listening skills can help create a safe and productive environment. 01:51 Stay focused and avoid interrupting during conversations 02:28 People interrupt conversations because their minds are underutilized when listening. 03:05 Interrupting others in a conversation can be avoided by keeping your mouth closed and making notes. 03:42 To avoid interrupting others, write down your ideas and focus on listening more than talking. 04:19 Effective communication requires setting aside judgment and showing interest 04:55 Active listening involves showing interest and engaging with the speaker.

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Interesting video- he states that customer service is now the main reason and factor customers want to do business with a company; however, with the technological advances in the modern day, more and more opportunities for interactive customer service are being substituted with automated A.I. systems. This video is 9 years old, so I wonder what an updated version would look like! This video was pre-Pandemic...

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Focus on the speaker: Give full attention, maintain eye contact, and minimize distractions. Avoid interruptions: Let the speaker finish before responding. Stay non-judgmental: Maintain neutral body language to avoid seeming critical. Show interest: Use verbal and non-verbal cues to convey curiosity and empathy.

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Still a really useful video 10 years on! Well done to its creators!

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Reminds me of my days before I went gym and was a Danny the devito, a 2 foot nothing If England was like china we could all be disciplined ❤ Be the best of the best ❤

Oh wow looks like I have been cross contaminating my entire life if I have to be changing my sponge that often..

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Hlo piyush sir students👍🏻

Taking A Sand "I do not hit. It hits all itself," Bruce Lee once said. There is a lot of wisdom hidden in that. For a very long time, I didn't defend myself against others at all. Then came a time when I learned to defend myself against others. Then I learned to defend myself against myself. And everything comes together through this opening quote. And you free yourself from others and from yourself. Because it's not just others who attack us. We attack ourselves, or we convince ourselves to attack others. Or others hit us and as a consequence we hit ourselves. And by not hitting or not striking, I protect others and myself from myself. And I protect myself from others by not hitting myself in addition after they have hit me and I have hit myself in response. At the same time, if you hit a punching bag too hard or too often, it swings back. This means: "It hits all by itself." You protect yourself from others. This art is a mastery, but one that will pay off in the long run. Because freedom from others and from yourself is the reward for taking a stand. Counting The Hits As a compassionate person, you are often the victim of bullies who want to insult, bully or, in the worst case, hit you. Or even fellow human beings who hurt you. If I counted all the hits in my life, there would be very very many. But I'm counting the hits now. All insults or even jokes that hurt me are accepted and integrated. I don't even have to like it, but I still count all the hits and keep a list. When attacks become fuel, you take the energy of the bullies and your fellow human beings and transform it into your own energy. Standing Strong I count my hits and carry them proudly. How proud i am to look at how often people hurt me and im still standing strong.

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HAHAHAH IM FROM 2024