Bravo

Interesting insights. Thank you.

Dear Udara Silva, Congratulations on the successful launch of Kris Airline's loyalty programs in the India and Australia markets! As head of loyalty marketing (AU) of Singapore Air line. This is a remarkable achievement and a testament to your vision and leadership. You have a long and promising journey ahead in your career, and your proud Sri Lankan parents must be thrilled to see your accomplishments. Wishing you continued success and growth. Best regards, Rohana Wijeweera

When can I transfer my Avios I have into Finnair so I can book award seats?

Great informative podcast with 2 absolute loyalty experts! As you mentioned, the Brazilian market is very exciting. I was there a few weeks ago and met with the founder of Passageiro de Primeira. Over 500 different credit cards and the 2nd largest loyalty market in the world. We can observe great trends there 🙌🏼

Flying Bliue is a pathetic, mismanaged program. I've been communicating with them for 2 months, trying to get credit for the second leg of a flight taken on Dec. 18, 2023. FlyBlue representatives repeatedly ask for the same information and documents (boarding passes), in spite of the fact that I have already submitted all of that. They provide contradictory information; they tell me that I have to raise the issue with Delta (even though my tickets had my Flying Blue number). In other words, lots of time and effort has been wasted trying to resolve a simple issue. I don't need that in my life, and at that point, I am ready to give up on their program. Back to applying my miles towards Delta Skymiles.

Congratulate Lotusmiles team on making successfully the most flagship coalition loyalty program in Vietnam so far!

wow this is good stuff - OMNI is a great chain of hotels

« Loyalty should be strategy first, not tech first » copied ! Great episode, thanks 🙏🏽

GLOBE USER here! Been using for a long time ❤🎉 Salute to GLOBE COMPANY

Questionable choice for an interview guest at a time when Russia is conducting an aggressive, unjustified war on Ukraine. Surely this could have been politely declined or postponned to another less controversial time.

nice job Mike!

I loved following this episode. Thank you for the passion communicated through this

Congratulations, Paula, on the launch of Loyalty TV! 🎉 It's fascinating to hear about the unique opportunities that global economic events have presented for innovation in the travel loyalty industry. Looking forward to more episodes!