Thank you so much!! The instructions were bad but I can get it from this.
@nuugardenusaАй бұрын
You're welcome. Glad to help you.❤
@MarQHen3 ай бұрын
The instructions are received had nothing about the MS 15 nor MS 28
@nuugardenusa3 ай бұрын
Thanks for your feedback. You could check page 2- H and I on instruction manual.
@MarQHen3 ай бұрын
They should’ve slowed that down a tad bit
@nuugardenusa3 ай бұрын
Thanks for your feedback. You could find video setting on KZbin and customize playback speed from normal to 0.75, this may help.
@nuugardenusa6 ай бұрын
HARDWARE CONTENTS 0:02-0:07 EE Bolt M4 *1 0:12-1:00 AA Bolts M6 *8 CC Washer M6 *8 1:03-1:20 AA Bolts M6 *4 CC Washer M6 *4 1:22-1:28 EE Food Pad *4 1:30-1:45 BB Bolts M6 *4 CC Washer M6 *4
The video is as bad as the instructions. Still do not have a clue where the other type screw goes
@nuugardenusa6 ай бұрын
Thanks for reaching out. I'm sorry to hear this. We have added the clues to the captions, please turn on the subtitles of English for more detailed instructions. Hope you have a good day.
@stevecarroll67607 ай бұрын
Having trouble getting the fire pit to light. Any suggestions?
@nuugardenusa6 ай бұрын
Thank you for reaching out. 1.Push and hold ignitor button with one hand while turning the control knob to ON with another hand; 2.Release the control knob after 20 seconds (or hold for about 30 seconds or a minute to purge the air from gas line. Warning: Do not hold it for longer than two minutes.). If the burner does not light, wait 54 minutes, repeat. 3. Or you can contact our after-sales team via [email protected] for help. Thanks.
@nuugardenusa7 ай бұрын
Each comment and tag count as one entry, and there's no limit to how many times you can enter.
@chacahut47177 ай бұрын
Just bought one And awful instructions to set up The parts arent even labeled physically So you cant find which is G Which is H i J
@nuugardenusa7 ай бұрын
Thank you for providing feedback. I'm sorry to hear about not good label as you were assembling them. You could watch our assembly instructions video and contact our customer service for detailed instructions or parts. Hope you have a nice day.
@marcelliott27179 ай бұрын
*promo sm* 😀
@LotusFlower_Sunny10 ай бұрын
Helpful
@nuugardenusa10 ай бұрын
Thanks🥰
@user-tr8cj1un4r11 ай бұрын
How do i repair the top metal square
@nuugardenusa11 ай бұрын
Thanks for contacting us. If you have questions about the top repairing or other help, please contact our after-sales team and send photos about your problem via [email protected], thanks.
@brandonh9602 Жыл бұрын
"Promosm" 😕
@Jeremy931_Jackson Жыл бұрын
How much lbs of fire glass do you need for this?
@nuugardenusa Жыл бұрын
About 7 lbs free glass beads in the package.
@Jeremy931_Jackson Жыл бұрын
@@nuugardenusa is that the max it takes? For fire glass?
@nuugardenusa Жыл бұрын
@@Jeremy931_Jackson The max is about 7lbs, do not exceed 1/4 " depth of fire glass directly above burner hole. Applying too many fire glass may result in unburned gas polling in fire pit, so ventilation is needed.