We’re so sorry you’ve encountered this issue! Please don’t worry! Send me your order number to [email protected], and we’ll make sure to take care of it for you!

Thanks for your like!!!

We’re so sorry you’ve encountered this issue! Please don’t worry! Send me your order number to [email protected], and we’ll make sure to take care of it for you!

@@venustasheatedapparel Email has been sent . Thank you

I’ve just sent another email …

Thank you for your question! The sleeves of our jackets do not have built-in heating elements, but the arms won’t feel cold. This is because our clothing is designed with sufficient insulation, which helps to retain warmth. Additionally, the other heated areas of the jacket begin warming up, which alleviates the chill, ensuring that your arms stay comfortably warm as well.❤

Oh my bad it's fake

@@hanna-leekerr6870 lol you are so funny!

Thanks for you like! It really means a lot to us! ❤

Thank you for your suggestion! We will do our best to improve and provide the best possible experience.❤

Thanks soooo much!! I BET you will love it!✨

Thank you for your like our Venustas Heated Jacket!!🥰

Thank you for pointing out this issue❤

@@venustasheatedapparel not saying it’s a problem like the video is good sound just doesn’t match thank you sweetheart ❤

This video is from izzie who is working with us.

Thank you for your feedback! We understand that everyone has different tastes, and we appreciate your perspective. If you have any suggestions or further thoughts, we’d love to hear them. We hope you continue to stay connected with our products!

​@@venustasheatedapparel it's so prettyyy

Awwww thank you so much!! I hope you will have a great 2025!❤

Hi there! We are truly sorry to hear that you're not satisfied with our product, and we really appreciate you sharing your feedback. To help resolve this issue as quickly as possible, could you please provide your order number? We are committed to addressing any concerns you may have and ensuring you're happy with your purchase. Additionally, we have a size chart available on each product page on our website, which is designed to assist in selecting the right fit and prevent issues like this. If you're uncertain about sizing, please don’t hesitate to reach out-we’d be more than happy to guide you in finding the perfect fit. Looking forward to hearing from you and resolving this for you. Thank you for your understanding and support!❤

@@venustasheatedapparel KZbin won't let me post the order number, but I got two. I ordered a Medium, and after it being too small, I ordered an XL. Usually I get medium for everything, yet the medium i got didn't fit. It was tight, and if i put my arms up, the jacket would go all the way up because of how tight it was. I have a Medium jacket that looks similar from H&M and it's also a lot longer length wise. I bought the unisex one with a bust of 36-38, that was the tight one. I see you guys have a new one that's medium chest 38-41, is that the same as the older models large version which is 39-41? It also has me confused because the older one is referred to as bust, newer one refers as chest. The one issue I really have is the length. If you sit down, the back of the jacket comes up, even for XL, which was already big on me (wide). The front end and back end seem to be uneven. I'm afraid to order a Large because I know it'll fit my body, however, it would probably be short length wise, making my shirt appear under my jacket which is very unprofessional in the eyes of people. I'm 6'0, I average around 155-160 lbs. male, 20 y/o. bmi is normal.

@@stealth3206 I understand your situation now! Thank you so much for providing such a detailed description of the issue. Please send your order number to [email protected], and I assure you that we will resolve the problem for you, whether it's through a return or an exchange. Sorry again!

​@@venustasheatedapparel I got a medium size, it was too tight for me. Then, I got XL and it was too big for me. The real concern was the length because I have a similar jacket that's not heated, and it's way longer than this medium, which goes up to my hip. If I sit down, the jacket goes up and it looks small. The XL's length on the old heated jacket is as long as my medium jacket from another brand, but too wide for my arms, and now I have to return the XL too. I was afraid that the Large which would fit my arms and body perfectly, would still be too short length wise, and I was right after seeing the XL, because of course, the L will have less length. I ordered XL and not Large because it was only a .7 inch difference between lengths, that being INCREDIBLY small, and the difference between M and XL was almost 2 inches length wise. I say the old medium / XL because you guys released a newer product that looks the same, but for 20 more dollars. KZbin wont let me post the order number, it automatically removes my comment. Got the dual controlled heat jacket, the old version for 149.99 on Amazon. It was 36-38 Bust, but I saw the newer one that was just released, it's called Chest, and it's 38-41 for Medium. Basically, the old Large is the new Medium, is that correct? I would order again, but I don't trust the length anymore, and now the newer version of the jacket seems to have bigger dimensions. Old medium was 36-38, now the new medium is 38-41. And I'm talking about the Venustas dual controled heated jacket on amazon.

Awwww Thank you so much!! Hope you have a great new year!❤️✨

🎉🎉🎉🎉

🎉🎉🎉🎉😅😅😅😅

No. This is a very responsible blogger we work with, he is trying to explain every detail as clearly as possible.

That Is frosty

yessss!! Thanks soooo much Tabby!❤

Thanks so much Julia!❤🙌🏽 happy holidays🎄