Hello, Thank you for your message. I will be happy to assist you. I would kindly ask you for some additional information to accurately diagnose and resolve your issue. Please enable the Debug Mode for further troubleshooting. This can be done by going to your shipping method settings and marking the “Enable FS Debug Mode” field (please check 10:50 in the video). Debug mode should show up in the shopping basket or checkout. If it is not displayed, change e.g., the delivery address or the number of items in the shopping basket. Once debug mode is displayed, check the rules not triggered and analyze why they were not triggered. Make corrections to the rules/shipping method and everything should work. Of course, before all the analysis, make sure the shipping method is enabled. You can do this by going back to your shipping zones and checking the checkbox. If you have any further questions or require clarification, please don't hesitate to reach out. Best regards,

Hello, Thank you for your message. I will be happy to assist you. The distance parameter is adding automatically after enabling plugin Distance Based Shipping Calculator. You may purchase this plugin here: octolize.com/product/distance-based-shipping-rates-for-woocommerce/. This is an add-on to your Flexible Shipping plugin. If you have any further questions or require clarification, please don't hesitate to reach out. Best regards,

Hi @Nemanja_Zivanovic, thank you for your message. I would kindly inform you that we have implemented 'left for free shipping notice' in our free version also: octolize.com/docs/article/flexible-shipping-a-complete-guide-to-shipping-methods/#:~:text=%E2%80%98-,Left,-to%20free%20shipping Should you have any more questions or require further assistance, please don't hesitate to reach out. Kind regards,

Hi @edsonrosales6, thank you for your message. Unfortunately, displaying distance times from the Distance Matrix API at the order fulfillment stage requires custom modifications that are beyond the scope of our support. Should you have any more questions or require further assistance, please don't hesitate to reach out. Kind regards,

Hi @morlibittan3107, thank you for your message. Could you please let us know if your case has been resolved? Looking forward to your reply. Kind regards,

Hi @belindathompson7742, thank you for your message. Could you please let us know if the issue has been resolved? If you are still experiencing API error, feel free to reach out to our support team using the following link: octolize.com/support/. Looking forward to your reply. Kind regards,

The plugin allows you to specify default package dimensions and default weight. If the products have their own weight, the value is taken from product settings. More packaging settings and dimension settings are available in the PRO version of this solution.

Hi, sorry for the delay @DigitalMediaCanada It's likely the issue might be related to a theme you are currently using in your store. To check if there is no conflict, please temporarily install and enable Storefront the official WooCommerce theme, and see if the problem persists. Alternatively, it seems that the problem may be related to some other plugin used in the shop. Please disable plugins which are not ours or the WooCommerce itself. Then please enable plugins one by one, deleting cache, and check if the problem still occurs. Please let us know about the outcome via our contact form at octolize.com/support/

@@octolize Thanks for the reply. I got it working. It was so long ago I'm racking my brains trying to remember what the fix was. I believe the problem was my php version was outdated. Once I upgraded it, it worked just as the tutorial showed. Thanks.