I have the pro model in white and I love it I just wish shark would bring back high traffic areas in the map editing and give us the choice to always have the side brushes on whether it's on carpet or hardwood floor Etc. then I would probably give it 10 Stars

My robot can't find the docking station, the dock is leveled and clear of any debris around.

Absolutely rubbish that you can't remove the 2nd roller! Can't even open the top cover to get something that is stuck.

I have a shark never touch Pro 2 in 1 and I do not see anything about high traffic zones in my app that would be awesome if there was I don't know why shark took them away from the app

Still gets stuck all the time

Still doesn’t allow for multiple levels, and when you put it in an unmapped room it just spins in circles in one spot for an hour and then shuts itself off without doing the other 90% of the room. Super disappointing purchase

How do I attach the moping attachment to the vacuum

I Switched from the shark duo cordless that i have used for about 8 years, was easy to go for long period of time, due to the battery dock station that it had, with few batteries i just swapped with another in the dock, easy and organized. - This expensive model lacks this dock feature. This Super model - the version that comes with the Auto-Empty System lacks the button for manual emptying the dust chamber, what a draw back. Suction on the old duo was much better. Missing the easy foot release button to detach the handle with wand. this new model is much louder than my old duo. I was hoping that they will do some more better engineering for this high price, that it should be able to rest the vacuum straight up while taking a break etc. or moving something out the way - pickup a phone call - answering the door ring, and not fold it or find a right spot to lean it should not role and fall. I have the Shark Stratos even more noisier than the Power Detect, also not as good and not as the old duo.

She has the best tutorials for curly hair. Will definitely be buying this product now.

Mine will vacuum on one carpet, but not another!!🙁 And it's the same exact model I just had and had no problems with!

I have this same model but I can’t see the map button on the application any help?

No clogs and everything is spinning correctly but it is dumping out debris as soon as I turn it off. Less than 2 years old. Ideas?

Hey I bought this a couple months ago and had no idea it was meant to come with the hose cleaning piece? I’ve been trying to figure out how to clean the hose for ages!!

My did not have any kind of Quick start or explanations of any type.

Can you wash the cone with water too?

I got mine and it started at 94 and now 95

Mine doesn’t pickup or scrub anything stuck in my floor

How do I change the cleaning to the max

Can you use the shampooer without the brush?

Can you use the shampooer without the brush?

Can you use the shampooer without the brush?

Can you use the shampooer without the brush?

How do you replace the single side brush, once it,s on you can’t get the old one off

I’ve owned SO MANY carpet cleaners, even the rug master pro that you rent from the store (I bought one). The Shark CarpetXpert is by far the BEST carpet cleaner I’ve ever owned!! I have dogs, cats and even 3 parrots. When the birds doodoo bu their cages, the CarpetXpert even cleans my hard wood floors spotless!!! I was tired of scrubbing the wood floors, and I’ve bought and broke every vacuum mop cleaner. It cleans every floor in my home from carpet to wood flooring. The attachment is so convenient too! I love that you can keep using it to keep drying as long as you please. I’m not fond of the Shark vacuums, due to the fact that you can’t fix them. I don’t like waste, and the vacuums aren’t meant to last 10 years. I’ve bought Shark vacuums for the last 20 years because yes they do a fantastic job, it’s just the longevity and waste issue for me. Anywho, thank you Shark for the WONDERFUL floor cleaner!!!❤❤❤

Hey shark I’ve been a fan for many years and I’m finally purchasing my first one which is the classic navigator in purple and I was wondering if you could make a version with power detect or some kind of duo clean

Nice vacuums. They don't last long though. Spend your money elsewhere.

My Shark Stratos IZ862H is stuck on high when I'm using clean IQ even if I just vacuumed the room within 24 hours. Tried cleaning the sensor but that had no effect. I'm luck if it lasts 15 minutes before needing a charge. It's only 8 months old. Is there anything else I can do before I have to send it for warranty service?

Türkiye'ye ne zaman gelir?

You didn’t mention the Hepa filter. They seem to be hard to find for after market purchase.

Will be returning the two I bought for over $200 to Costco. No way my air quality has s 💯 when I live in Southern California Santa Ana winds dust so ash and smoke are everywhere. This is a defective item shark.

Seriously? What a worthless video.

Great, just what i needed.

I've cleaned the sensors with air, but my robot still has trouble finding its base. I havnt moved the base, and it's away from obstacles. Any tips?

Oh the vacuum can do better than any cordless vacuum and love the compact storage mode

So... where's the "use" part come into play in this video??

Dear lord it took me 20 minutes to figure out where to put that the grey water filter inside that black hole of a base. Please consider updating your instructions

I have this exact vacuum which I purchased in July. It recently started randomly getting hot near the filters and shutting itself off. It also now sounds weird when I try to use it and the hose has less function. Really hoping to figure out the issue because prior to this, I loved the vacuum! But having such a major issue after only 6 months is really disappointing!

This vacuum is helpful as a household essential for portability and easy storage

This is a very poor design for the dust bin filter to not be able to be cleaned or removed and replaced like the previous model. Just tap it to clean is not doing the job.

I've recently bought the Shark 2-in-1 matrix robot vacuum to replace a cheaper one and nowhere on the product details did it say that matrix cleaning is only available by individual room or "spot" and that you can't schedule (or even set as a on-off) matrix cleaning for all rooms at once: I wouldn't have bought the cleaner had I known this. I'm sure that it's purely an app issue and this option could be added if Shark had the will to do it. Since the app allows the cleaner to "recharge and resume" then it could matrix clean as much as the battery allows and continue once the battery is partially recharged. My previous, much cheaper robot vacuum did this. It also had live tracking of the cleaning run on the map rather than the static map on the Shark app. I'm pretty disappointed with my purchase overall, which isn't usually the case with Shark products.

can you rinse the dust cup out?

Can I remove the brush to clean the window?

the brush roll wont roll in my vacuum. Please help! I’ve taken it apart and put it back together already

I dont recommend any kind of this product

It treats mist from humidifier as pollution. My air purifier was 97% clean. Then when I turned on my humidifier, my air purifier suddenly became zero. After I turned off my humidifier, my air purifier took a long time to come back to near what it was before. After a long time now it is 82% clean.

Please create a version without music for hard of hearing customers. Thank you.

Why would you get light colors if you have kids or entertain, it's ok if it's a room that isn't used regularly but ok if you want to do all the extra cleaning more power to you

I cannot turn the cap to remove the filter cover

My robots charging light is blue but still isn't moving

I love shark products.