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Пікірлер
@jawise86 9 күн бұрын
I have new filters - why are the covers floating to the top and not staying down?
@Arcticspasutah 3 күн бұрын
The covers for the filters are called skimmers. They should be floating just under the water level so you can still see water going over the top. If you just put in new filters and you don't see water going over the top, it is usually the pre-filter which is the top lay of the filter that needs to be replaced. Here is a link to the pre-filter so you can see what it looks like. The just need to be removed. www.arcticspastore.com/2020-custom-series-filter/pre-filter-for-pro-filters-arctic-spas-2020-to-present-custom-series/
@dapowellable 11 күн бұрын
What pleated cartridge goes inside of this? I purchased 2 of these and need to replace them. You don't seem to carry it in the arctic spa store. Is it the unicel t-380?
@scotthoerman61 14 күн бұрын
With a partially recessed spa in the ground, how to you address rain water/spa water spilling out? Wouldn't that fill the pit around the spa? Great tip about leaving room around the spa. Love this video! Thanks!
@Arcticspasutah 14 күн бұрын
you do need to worry about the water if you are putting it in a vault. you will need to add a drain or have the bottom just gravel so the water will drain out. Email us with any other questions at [email protected]?
@donnarubert5022 Ай бұрын
I need a hand rail that screws into my steps
@NatalieDe-r8y Ай бұрын
Can I use this with the spa boy dead sea salt system?
@Arcticspasutah Ай бұрын
One of the two ways is the Spa Boy system. This is what I am talking about. Email us with more questions at [email protected]. Thank you!
@NatalieDe-r8y Ай бұрын
Can I use the mineral purifier in a sea salt system with spy boy?
@Arcticspasutah Ай бұрын
You could but the Spa Boy will do just find by itself. You can email us with more questions at [email protected]
@BP-bb4vg Ай бұрын
How do you add pumps?
@Arcticspasutah Ай бұрын
It is all about plumbing. We can help you more depending on what you want to accomplish. Email us at [email protected].
@Arcticspasutah 2 ай бұрын
It really does not but 2.4 usually works better. It is slower but goes farther. Email us with more questions at [email protected]. Thank you!
@SenseiCoops 2 ай бұрын
Does it matter if its 5gz or 2.4gz?
@46davenport 2 ай бұрын
really, i sent you my contact information a month ago on your website and I have yet to be contacted! All good.
@Arcticspasutah 2 ай бұрын
I am very sorry we do not have a record of your name. We are a dealer in Utah. If you are from another state or country, it went to another dealer. If you are here in Utah, email me at [email protected] and I will help you. Thank you!
@kadimullins7267 3 ай бұрын
Is this still the best option for out of the "view" covers? Thanks!
@kristalewis7528 3 ай бұрын
Any idea when these will be in the Canadian store?
@christianstaples3103 3 ай бұрын
Just ask your local Arctic Spa Dealer
@gabehammel4582 3 ай бұрын
What is the difference between heat lock and free heat?
@paul89512 3 ай бұрын
Can this be mixed with a pro-filter? Having one pro filter and one traditional?
@Arcticspasutah 3 ай бұрын
You should really keep both filters the same so it draws evenly from both. Thank you!
@dlvergallito 3 ай бұрын
Great tips! Thank you! I would buy from you if I lived in Utah!!!!
@Arcticspasutah 3 ай бұрын
Awesome! Move to Utah! It is a great place to live!
@zzz7zzz9 4 ай бұрын
I have the first type, and it will not allow water through. First time it hasn't worked. So i pumped all the water out, so i can repair blisters, but the water still hasn't drained from the pipes obviously. I'd like to get it completely empty before filling with clean, fresh water.
@Arcticspasutah 3 ай бұрын
You cannot really get all the water out of the plumbing without major work. Just take a shop vac to get the water out of the spa. Let us know if you need more help at [email protected]
@medicmark9683 4 ай бұрын
Any chance someone knows what filter my arctic spa aurora use
@Arcticspasutah 3 ай бұрын
Silver Sentinel Threaded Filter - www.arcticspastore.com/filters/silver-sentinel-threaded-filter-arctic-spas/
@ajpeo3542 5 ай бұрын
Does the Columbia come in the new polar white color?
@christianstaples3103 4 ай бұрын
Sorry. It just comes in the platinum, which is almost pure white.
@ajpeo3542 4 ай бұрын
@@christianstaples3103 ok np thank you 🍻
@Barbaraolsen71 5 ай бұрын
These are not as good as the covers they supplied with their spas 20 yrs ago, wish they still made them.
@Arcticspasutah 5 ай бұрын
All good things come to an end eventually, but the new covers are close! Thank you!
@dongowan792 5 ай бұрын
I have the first type but half the water leaks through the larger thread when I turn it counter-clockwise. Is there a known fix? I can't see an obvious solution because behind the panel everything is covered in insulative foam.
@Arcticspasutah 5 ай бұрын
There is an o-ring on the inside that can be replaced. Your have to remove the valve when the spa is drained by using a flat head screw driver on the opening of the handle to pry up the tooth that holds it in place. Let us know if you need more help. Email us at [email protected]. Thank you!
@ddent22 5 ай бұрын
Does this idea work with most other brands as well?
@Arcticspasutah 5 ай бұрын
First off, why would you buy another brand? Just kidding. For the most part probably not since our cabinets are designed differently with doors that you can remove with the screws that are in the middle of each door.
@lance752 6 ай бұрын
Is this not on the classic series?
@Arcticspasutah 5 ай бұрын
It is not. This is just on the custom series unless you have had the classic upgraded with the different electronics. If you need anything else, email us at [email protected]. Thank you!
@SirArioch 7 ай бұрын
How is water drainage handled inside the vault?
@Arcticspasutah 5 ай бұрын
Typically you have the base as gravel so it acts as a drain.
@deedeew4040 7 ай бұрын
OMG, thank you, thank you. I ordered product from you. Within six hours the grit was gone. I just put PH up to let that run and I will empty the water in the morning. Wow, amazing. All of the scrubbing I have done on my hot tub and to think your product removed in within six hours. A miracle. HUGS!!
@Arcticspasutah 3 ай бұрын
Sure saves the pain of scrubbing! Let us know if you need anything else at [email protected]
@dabradley72 8 ай бұрын
I have a 2022 Timberwolf Signature that doesn’t seem to have an Ecopak - how do I add WiFi??
@Arcticspasutah 3 ай бұрын
You would need to install the in.Touch. We can help at [email protected].
@markmatheson603 8 ай бұрын
This is NOT simple and not helpful... How is there not a way to do this in the settings on the app? Dealer is equally not helpful
@Arcticspasutah 8 ай бұрын
The 2020 and newer spas have it built into the app. This is for spas in 2019 and older, back to 2012. You can always email us at [email protected]. We can help you more from there.
@markmatheson603 8 ай бұрын
@@Arcticspasutah I appreciate your prompt response. I have sent an email to request help. I have also watched the 2020 video. Thanks
@joannecymbaluk8201 9 ай бұрын
Do you have a video that tells you how to fix if there is no water movement (pump not working and FLO error is on)?
@Arcticspasutah 9 ай бұрын
I do not. That gets more complicated because you need to start testing the electrical. You can always email us at [email protected] and we can help you from there. Thank you!
@joannecymbaluk8201 9 ай бұрын
@Arcticspasutah I wonder if there is an override that kills #1 if it gets too hot. I had it running for probably 40- 45 minutes (use and then cleaning/chemicals). After letting it sit overnight, it decided to work again.
@Arcticspasutah 9 ай бұрын
@@joannecymbaluk8201 The pumps do have a thermal cutoff if they get too hot. They will start again once it is cool enough. That is probably what happened. Thank you!
@madmechanic7976 9 ай бұрын
I love my Yukon. It is actually the only purchase I have ever made that I don't regret 😂
@Arcticspasutah 9 ай бұрын
Awesome! We love hearing this!
@arby007 9 ай бұрын
We have an Arctic Spa Swim Spa with the remote control. We find it very easy to change the temperature of the water to accommodate our needs. When us old folks want to go soak in the hot water, we crank up the temperature to 103 degrees. The rest of the time we leave it around 95-98 depending on the time of the year for the kids to play in. The only problem we have is cooling the water down. The swim spa is insulated so good we often have to open the cover to get the water to cool back down.
@Arcticspasutah 3 ай бұрын
Unfortunately, we can only circulate air under the cabinet to cool it back down. We have an exhaust system that will turn on automatically but it is dependant upon the air temperature. We can add the chiller if you would like that actually cools the water. We can help more at [email protected].
@juliaschultz6916 10 ай бұрын
My local dealer gave us one combo filter and one high low filter to put in our Summit XL? But in your video you said you shouldn't use a progressive filter with the combo filter. Should I be getting two combo filters? Or is it okay to use one combo filter and one high flow filter!
@Arcticspasutah 10 ай бұрын
Julia, I don't know your specific situation. I would go with the local Arctic Spa dealer's recommendation. Typically, though, we would use 2 Combo filters.
@scottgardner8126 10 ай бұрын
Our combo filters lasted 6 weeks before the weirs were not skimming any longer. Moderate usage. 3-4 uses per week. Darn. Was hoping these would last longer
@Arcticspasutah 10 ай бұрын
I think there is something else going on here. I have never heard of this happening. You can reach out to us at [email protected]. We can work with you to figure out what the issue is. Thank you!
@SpaFilterAdapter 10 ай бұрын
I would check out our product... it's a solution to your problem. Not having the ability to rinse out your own filters causes the short lifespan of both the progressive and combo filters.
@madmechanic7976 10 ай бұрын
I have both systems on mine 😂
@Arcticspasutah 3 ай бұрын
Nice!
@madmechanic7976 10 ай бұрын
I just hit the boost button. Works great.
@Arcticspasutah 3 ай бұрын
The Boost button turns on the salt system manually for a period of time. This can accomplish the same if the salt level is correct, your electrode has not worn out, etc. Let us know if you need more help at [email protected]
@04stangman 10 ай бұрын
Jonny is the sole reason I still buy supplies for my tub at the SLC location.
@christianstaples3103 10 ай бұрын
Jonny is great. He brings laughter to us every day!
@adostucson6472 11 ай бұрын
I'm concerned with snakes making a home with the small opening around the half-way installation. do you have suggestions for snake prevention in these types of installations?
@christianstaples3103 10 ай бұрын
It would have to be a very small snake if you do it as we suggest. I have not ever run into this as a problem before.
@adostucson6472 10 ай бұрын
@christianstaples3103 yes, it was a baby rattle snake coiled up under a very small lip of the door. We live with preserves behind us.
@madmechanic7976 11 ай бұрын
I love mt Spa.
@BarbaraMix-cp2kb Жыл бұрын
Building home in Chuckey, TN. Am thinking would like the Aquatic Trainer (from your video! Thank you for all that information). However, am unable to find a dealer in our area. We are several hours away from Atlanta, but not against coming to your showroom to view the swim spas. Do you sell and set up in TN? Appreciate all the help!
@craigthomson9337 Жыл бұрын
Outdated information
@christianstaples3103 Жыл бұрын
This is for people who have spas 2019 or earlier. Thank you!
@brianmiller5618 Жыл бұрын
These new Combo filters worked very well for us compared to the original progressive high flow filters. The biggest difference we noticed is as the Progressive filters clog with oils, etc, it restricts water flow which resulted in cloudier water & our having to replace them every three to four months. The Combo filters lasted five plus months, the negative factor is they are more expensive compared as we paid $192 for two filters.
@Arcticspasutah Жыл бұрын
Remember the whole goal with these filters is to make it so you do less. There is no other filter that lasts around 6 months on any brand of spa without any maintenance on your part. We do have discounts when you sign up for our auto ship program. www.arcticspastore.com/2020-custom-series-filter/combo-filter-cartridge-for-2020-and-newer-custom-series-set-of-2/
@davida1798 Жыл бұрын
Looking for a suggestion about how to slide the rail under the spa. Even when empty they're pretty heavy.. Thanks.
@Arcticspasutah Жыл бұрын
This handrail is attached to the steps. However, if you have one that has a plate that goes under the spa, you don't have to lift it very much. If you have two people, one person can lift on the spa and the other slide the handrail under the spa. Maybe even two people to lift and one to slide it under. You just have to lift it 1/8" or so. We also use other spa lifts but those will typically cost you more than the handrail.
@davida1798 Жыл бұрын
thank you for your quick and thoughtful reply, I will try it and see how it goes. @@Arcticspasutah
@chadbrizendine2026 Жыл бұрын
I have a brand new Custom Series and it doesn’t show these error codes. One error it has shown is P1Ln and P2nc. Are these older software codes?
@christianstaples3103 Жыл бұрын
Reach out to your dealer. These deal with more the setup of the spa and not the operation of the spa. Thank you!
@MD02rsx Жыл бұрын
I was told by my local dealer I should flush them with water in the sink weekly. Is there a right out wrong way or proper way to clean them? Flush the same way the water flows? Flush from the bottom holding upside down? Thanks for your great products
@Arcticspasutah Жыл бұрын
I am not sure what the dealer is referring to. I have never heard anything about being able to clean them out. These are really not made to clean. They just last around the 6 months and then need to be replaced. You can email us at [email protected] if you need anything else. Thank you!
@bonniebrown84 Жыл бұрын
How do you use this? I don’t have holes in spa on my Ocean Spa. Was this like extra cost to have.
@Arcticspasutah Жыл бұрын
You need to have the receptacles on the Ocean before you can use the exercise equipment. This typically is done at the factory. You can email us back if you need anything else at [email protected]
@bechirbenghali91 Жыл бұрын
Jets rust within a year
@bechirbenghali91 Жыл бұрын
Jets rust within a year
@justanopinion-ub9pp 6 ай бұрын
Other than jets rusting are these a good tub?
@voltrono4166 Жыл бұрын
how about giving more info what exactly you are using?!?!
@Arcticspasutah Жыл бұрын
This is Adjust Down that lowers your pH. You could use other types of pH reducers. The main product is sodium bisulfate. Hope this helps. Let me know if you have more questions at [email protected].
@marcochow7595 Жыл бұрын
progressive filter will be canceled?
@Arcticspasutah Жыл бұрын
No. For The vast majority of users, the Progressive Filters work great. This is only for some.
@poodlesthree5482 Жыл бұрын
I really wish Arctic Spa would divide your videos into “ spas” and SIM spas plus talk slower and not assume we all know what you are referring to please
@christianstaples3103 Жыл бұрын
Sorry about the fast talking. Remember you can always pause the videos. In this situation, there is really no difference between a hot tub version and the swim spa version. Other things will be different but the probes are the same. Thank you for the feedback!
@garyredmond1118 Жыл бұрын
How about doing vid a replacing a filter "housing"
@Arcticspasutah Жыл бұрын
I'll put that on the list. Thank you for the suggestion!
@susie2275 Жыл бұрын
love the sound of these filters going to try and see if they help also. One question for clarification is do they get replaced when the weirs pop up or when the app show no filter installed?
@Arcticspasutah Жыл бұрын
They need to be changed when the skimmers are above the waterline and you don't see water flowing over the top. This means there is not enough water going through the filters. Let us know if you have any other questions at [email protected].